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    Insight Eyecare

    3.0 (6 reviews)
    Closed Closed

    By appointment only

    Services - Insight Eyecare

    Laser vision correction

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    Triad Eye Institute

    Triad Eye Institute

    2.1(46 reviews)
    9.4 miSouth Tulsa

    I am preparing for cataract surgery at another facility (Kansas City) and needed to obtain records…read morefrom a Lasik surgery in Joplin eight years ago at a facility that is no longer open. The doctor was associated with Triad but had since retired and I was pretty sure tracking down the records would be a wild goose chase. I left my information with Tiffany and didn't really expect a call back. To my surprise, she proactively tracked the records down in Muskogee, coordinated the release form, and got the records mailed to me. Communication was fast, professional, and proactive. While I didn't get any service from Triad, the fact that they went to this effort for a non-customer was a welcome surprise. A+ for service. Thank you.

    Front staff very unprofessional and rude Ladonna was…read moreblatantly racist impatient and said I had an insurance I haven't even heard of. As soon as I walked up and said my name she said we don't take your insurance and proceeds to tell me the name. I said I don't have that insurance and never have. I then proceeded to tell her my insurance and that I called twice about it before driving two hours to this appointment. She is quiet then says sign the signature pad I need two signatures when I asked for what she huffed and I said what am I even signing do I get a copy ? She was very rude and said no then said yeah but it won't have your signature it'll be just an information paper you can read over. Then the manager, Madeline, comes over because I'm asking questions and every time I spoke she spoke over me about insurance and my question was at that time not about that but she wouldn't wait half a second to let me speak! she was even more rude. I can tell this is how they really are; they don't even try to hide the racism and extreme rudeness. I drove over two hours one way to see what I thought was a really great doctor I won't get the chance to find out. After making me wait over 30minutes (keep in mind I had the first appointment of the day) I asked for my money back and decided to leave. There is absolutely no way I'm giving my money to a company that's rude condescending and racist. PLEASE TAKE THIS AS A WARNING.... Your eyesight is extremely important and the people you choose to care for them should treat you just as important.. regardless of your skin color. I wish I could give zero stars but you have to post at least one... this star goes to the doctor I never got to meet at this appointment.

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    Triad Eye Institute
    Triad Eye Institute

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    EyeCare Associates of South Tulsa - Dr. Williams and Dr. Langley, EyeCare Associates of South Tulsa

    EyeCare Associates of South Tulsa

    2.6(46 reviews)
    9.4 mi

    I'm in limbo about this place. I remember about 2 years ago I got karatitis from an excessively…read moredry environment for my contacts. When I entered, they quickly took care of it, diagnosed what type it was, gave me the necessary medications, and got my eye patch. The gentlemen that helped me was extremely professional and I felt he knew exactly what he was doing. My parents have also utilized this place before and were happy at that time. Then there was my recent eye exam for contact lenses. I find out that they have recently separated the medical issues/nonroutine eye exams from the routine exams. Nurses of course seemed to have great bedside manner. Their receptionists though are another story. But two crucial things made me question things a little bit. I also am a loyal client at New England Eye Commonwealth in Boston, MA, but figured since this place handled my emergency with karatitis fairly well, their eye exams are the same, during my visit to Tulsa, OK, why not take of this here? Once my exam was done, it was time to try the new lenses. I look down...its the exact same lenses that I use to wear despite my numbers changing. I find out the doctor forgot to put the new numbers in my record, mind you my record was being typed up on the computer as we were doing the exam. Whatever, I can live with that mistakes happen. But I've NEVER in my 6+ years wearing lenses and getting my new lenses (usually with a number correction) had a dilation done, and then lenses put in right afterwards. Usually its 1. Find out new numbers. 2. Wear new lenses to confirm. 3. Take out lenses, then do dilation. And usually thats because your eyes are not in the best mode to be judging how the new lenses allow you to see. I later find out from my uncle the poor experience he had their just picking up a prescription for my mom's lenses. Apparently my mom called in for a prescription for contact lenses. She then asked if my uncle could pick it up, and they said yes. Uncle goes in, not only wasn't it ready but apparently he got a big attitude from the receptionist about their policy on sharing records, and almost didn't print it for him. AND when she did print it, it was a completely different person's. Well so much for enforcing your own privacy of records policy. I will say this, their wait times are short, so I would still recommend this place. Just be alert and don't give them your complete trust.

    The office called me for a followup appointment with Dr. Swindell, then the office called again and…read morerescheduled me for an appointment one week later. For that appointment I showed early at presumably building A and gave them all my information. I was then redirected to building B where I had to again give them all of my information and have my picture taken. I then waited for over one hour in the building B lobby and was never called back. At that point I gave up and walked back to building A to talk with the office manager. The office manager wait added another ten or so minutes. Finally I was able to politely talk to the office manager. She mentioned that the previous office manager left last year. More importantly she said that they have had to reduce appointments by one half due to starting a new computer system from scratch. Dr. Langley proved to be a skilled surgeon for my cataracts. His office computer system, currently, is not ready for prime time. My only regret was I made a wrong choice by letting him to inject the recovery medicine into the first eye which caused a black wavy curtain to appear in that eye for some time. I should have selected drops for after the surgeries and did so for my second eye.

    Photos
    EyeCare Associates of South Tulsa - Dr. Brian Williams, OD and Dr. Dan Langley, DO, FAOCO

    Dr. Brian Williams, OD and Dr. Dan Langley, DO, FAOCO

    EyeCare Associates of South Tulsa - Dr. Dan Langley and Dr. Brian Williams

    Dr. Dan Langley and Dr. Brian Williams

    EyeCare Associates of South Tulsa

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    Insight Eyecare - opticians - Updated July 2026

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