I just wanted to make sure that this does not happen too other customers because my experience has…read morebeen a nightmare . I ordered a pair of Ray Ban Meta glasses on your website, and chose the ship to store option for faster shipping. The store I selected was the LensCrafters in Woodland Hills Mall, Tulsa , OK. I ordered them last Sunday, and on Friday the UPS tracking said delivered at the front desk and signed for by the assistant manager. I arrived that evening around 8 to try to retrieve them and the guy could not find them. He told me to check back the next day. I returned and checked the next day as instructed, and before I was even greeted or asked what I needed, an employee told me that I myself had already called that day and my order was not there. I informed her that I wasn't sure who she thought she was talking to, but I did not call up there or anything. They proceeded to look (minimally) for my order and told me matter of factly that "my order was lost and I needed to contact support." I contacted support that day via chat and informed them, and they told me that they also see where my glasses were delivered and signed for, and that I should check back Monday because it takes the store a while to unpack orders and scan them in the system. I awoke today to an email at 9:18 AM that my order was ready for pickup. I thought the nightmare was over, but it had just begun. I show up to store and the employee walks away from the desk after getting my name to try to find the order. The manager named April stood in the doorway of her office and talked to me from across the store and without even knowing any information told me they were not here. I told her I received an email today at 9:18 showing they were here and she still would not even go look. She was extremely rude, extremely unprofessional in handling this matter and extremely disrespectful to a customer simply seeking out my order. She essentially told me they were lost, and even went as far as telling me I needed to go check Sunglass Hut and the Oakley store (I didn't even order Oakley's) in the mall "in case they were delivered there." I would like to add, the three times I had to go to store to check for my order, there were a stack of UPS boxes on the back wall that remained untouched each time I went. My Meta AI glasses I ordered were non prescription, so it almost seems to me someone has stolen the glasses; because not sure how I get multiple notifications saying they are ready for pickup but out of nowhere they are lost and the manager herself is rude and dismissive and telling me to quite literally go check other businesses. She also tried to say there were "25 pairs of glasses lost in Broken Arrow" when there is not even a LC location in that city. Not that that issue would have anything to do with mine regardless. I also am without a car right now, so have spent close to 50-60 dollars just ubering to the location to collect glasses that aren't there. I contacted support today and they offered to replace the glasses, and I asked if they could be shipped faster to make up for lost time. She said it would be at a $18.99 cost to me. So now I'm waiting until December 8th for glasses I ordered over a week ago that should have taken two days. I am a service manager at a business myself, and never complain. But this store and the manager specifically are so unprofessional and excuse my language, but she's got me fucked up and it feels like an insult to my intelligence.

Not sure what's up with all of the bad reviews. I walked in, picked out the sunglasses I wanted and…read morepaid. Quoted 2 weeks since the frames had to be sent to Oakley but they were ready in a week and a half. Ask for April, she's really good at what she does.

The staff are horrible & snobby. They took more than…read moreseveral months to get back to me for my temporary contact order. No call or text! Overly priced and would never come back to this shitty place ever again.

Went here today the actual doctor experience was great. The front staff is a whole different issue…read moreentirely. For there to be people standing around and no one offering to help was astounding, It looked more like a high school cafeteria than a place of business. I literally stood there waiting on assistance while maybe 7 people were behind the desk standing around laughing and literally doing nothing. There was no assistance in checking out frames it was a totally different experience than I'm used to. That being said I'll probably only visit the Harvard location from now on.

I have seen this provider for 3 years. This last time he was much more arrogant talking about how…read moremuch money he has spent on his new machines. Turns out that he should have spent more time paying attention to my prescription. I got my new glasses with that script and it was really wrong! I had to get an new exam at another place and now I am getting new lenses with the correct script. I have diabetes so my blood sugar could play a little part but not that much.

Do not go here, save yourself and find a better doctor. Dr.Nick Miller was very rude,…read morecondescending, and treats patients and parents like they are dumb and beneath him. He basically told me to stop talking when all I was doing was trying to instruct my child during the eye exam because the DR was asking questions in a way a child doesn't understand and my child was confused. He also told my son we can sit there all day til he gets my son to do what he needs. I was shocked and wanted to leave immediately. I understand it might be frustrating when trying to instruct children and you don't get results immediately but you have to know how to talk to kids and word things in a way they understand. So if you are a woman or a mom thinking about bringing your child here...DO NOT DO IT unless you want to be spoken down to and have your child spoken to like they are dumb. My child was afraid and having a hard time with the eye pressure machine & he told my child he needs to get over it. What a great way to speak to children. I doubt he would speak to a woman like that if her husband was in the room. Worst experience I've ever dealt with when it comes to being treated by a Dr. My husband made an appointment in the waiting room for the following weekend, well after he heard how we were treated we cancelled. The office lady was also very rude to me and was irritated I didn't fill out the paper work beforehand on the email, but she has failed to realize there is no way to access any paperwork on the email they send out. Worst place. I wouldn't recommend it to any one young or old.

I walked in, and they immediately offered to help. I own Warby Parker glasses currently. They asked…read moreif they could clean them and he replaced the nose pads because they were very worn! I'm so thankful I walked in!!

This is the best Warby Parker! Everyone here is so kind and more than willing to help. They go…read moreabove and beyond in helping you pick out glasses from their wonderful collection, which can be so difficult (especially if you're as indecisive as I am). They also help adjust and make your new glasses feel like home!! Big thank you to Stephanie and Tabitha that helped on many different occasions:)

Michael Trainer does an excellent job satisfying the customer. Prices are very competitive. Many…read moretimes people have issues with progressive lenses and so did I this time. Michael worked with me and in the end changed my lenses 3 times to satisfy me. I will definitely be back and you should give them a try.

Here's the main problem. I made an appointment with Dr. West for an eye exam for CONTACTS. After…read moreasking him before he started the exam to make sure it was for contacts he straight up told me that eye exams for glasses and contacts were the same thing (should've been the first red flag that he wasn't gonna do what I asked and that he was scamming me, but I was tired and naive so I trusted his word) and ended up giving me a prescription for glasses. I was told over the phone twice that the price would be around $80, but instead was charged $95. Another thing I noticed was the wait time. I came an hour early to my appointment since I was driving straight from Norman to South Tulsa Optical and had everything filled and done, but I still ended up waiting 20 min past my appointment time when another lady, who came in the same time as me and was filling out papers too, was taken in by the doctor in less than 5 minutes just after turning in all her papers. Honestly the whole experience while in the office was not at all bad, but just the aftermath is what did it for me and straight up was a scam.

My husband and I came in for a routine eye exam. We were greeted by Sam who works the front of…read morehouse. He was great and explained what benefits came with our insurance. It was nice being welcomed by someone who is upbeat and enthusiastic about patients. We then saw Dr. Moore who was incredible! She made our appointment fun and exciting. We typically do not enjoy eye exams but this experience was great. Dr. Moore is patient and cares about your vision and eye health. She will work with you to make sure everything is as close to perfect as possible.

My husband and I saw Dr. Moore and where very impressed! She takes extra time with her patients…read moreand is very thorough. Sam is very helpful and knowledgeable and does not try to up sale. He helps you pic the frames you feel are the best for you.

I walked in to inquire about getting my frames adjusted and spent $10 for it and a bit too long in…read morethere with sales pitches for anti-glare feature, polarized lenses, and asked if I was looking for an eye doctor. Just be ready to drop some money for walking in, be bombarded with sales pitches and demonstrations for services and products that may be of quality, just not in the market for. Over the 20+ years of wearing glasses I have been to a share of locally owned, independent opticals and have yet to be charged for having my frames looked at or adjusted.

Excellent Service:…read more George adjusted the lense on my glasses. They are perfect now. Great Service... 5 Star service *****

The office called me for a followup appointment with Dr. Swindell, then the office called again and…read morerescheduled me for an appointment one week later. For that appointment I showed early at presumably building A and gave them all my information. I was then redirected to building B where I had to again give them all of my information and have my picture taken. I then waited for over one hour in the building B lobby and was never called back. At that point I gave up and walked back to building A to talk with the office manager. The office manager wait added another ten or so minutes. Finally I was able to politely talk to the office manager. She mentioned that the previous office manager left last year. More importantly she said that they have had to reduce appointments by one half due to starting a new computer system from scratch. Dr. Langley proved to be a skilled surgeon for my cataracts. His office computer system, currently, is not ready for prime time. My only regret was I made a wrong choice by letting him to inject the recovery medicine into the first eye which caused a black wavy curtain to appear in that eye for some time. I should have selected drops for after the surgeries and did so for my second eye.

Eye care for dry eyes- All the people at the center are friendly and express genuine concern for…read moreyou. Office works with schedule and explains billing and works with you when you have problems.