Brutal service. Had to have a full bladder for appointment. I was told I had an appointment time…read morebut after waiting an hour and 15 minutes with a full bladder I was told I was a "fit in"...was not sure when I'd get in! If you don't know you can't keep people with full bladders waiting! Had to cancel as could not wait any longer. Unbelievable! Figure it out! That should never have happened with a full bladder exam!

Why did you need my birthdate yesterday? I do not understand why this is of any relevance to the…read moreYelp app at all. When I contacted MIC yesterday they said nobody from there from the name of the contact on Yelp worked there and also there is no reason anyone would need my birthdate. It is already on my requisition form. They coincidentally (?) contacted me by text to inform me of my new appointment time, which is why I was told to give this information but nobody knows this person. What's going on?

I have come here for ultrasounds, xray's and cortisone injections. I have never had a problem with…read moreany part of my experience, from entering the building through exiting. Everyone is pleasant and punctual. I always go to the Ellerslie location, and recommend CDC to friends. I have previously gone to the West end location, and had no problem there either.

i had an ultrasound done 8 days ago and the report is still not available on my health records nor…read morehas it been sent to my doctor.

Love Lendrum, the front end staff are lovely and the girls doing the mammograms are excellent…read more Never have had a painful experience and would highly recommend this location especially for first time patients!! They take the time to go over everything and make the whole appointment a lot less intimidating. What I hate is the smell of the waiting room, it has smelled like overcooked glue/plastic for over a year now. Gives me a headache every time I have been in. I swear it's the blinds!

I can't say enough about the ease of my experience here. The staff were all very kind and…read moreprofessional. Wait times were surprisingly short and the onsite Doctor reviews and assesses the imaging right away, so you don't have to wait for a dreaded phone call from your GP or MyAlbertaHealth. Mine was a mammogram (which I had avoided for decades) and once the assessment was done (all clear!) you're on your way. The entire process took less than 40 minutes. Highly recommend this location for your medical imaging needs!

After a negative ablation treatment experience at another imaging clinic (not MIC) that my new…read morefamily physician insists on using, I am compelled to rate my two past sacroiliac ablations at this clinic (in 2021 and 2022}. Both front desk and imaging staff are friendly, knowledgable and professional. Before my first ablation at Windermere MIC, I was concerned about possible negative effects on my pain and mobility, but my treatment was so painless and effective that I had no qualms before my second treatment. Many thanks to this clinic for months of pain relief. I m attempting to continue with future ablation treatments at your clinic, which I know and trust.

Needed some spinal xrays for my chiropractor, this location was steps from my house and took walk…read morein appointments. We were greeted immediately and got brought to the waiting area for the X-ray technician. The location is extremely clean and modern looking as it is new. The location is on the second floor of a medical building. There is plenty of parking outside and plenty of chairs in the waiting room. If I needed medical imaging I definitely wouldn't hesitate to come back!!

Man that ECG test was so fast the office ladies didn't know what happened haha…read more.. I would like to thank the ladies at front for their patience in wondering how I slipped in the system but they got me and out within minutes! Very fast and efficient care for checking my ticker Thanks!

I really appreciate that Alberta Cardiology is adopting modern technology to help streamline the…read morepatient experience. There are some great ideas here, but a few technical and operational adjustments would make a world of difference for their patient base. What works well: The automated text messaging concept is excellent. The reminder sequence is very helpful, and the one-click option to add the appointment directly to a smartphone calendar is a wonderful, highly convenient feature. Areas for improvement: Form Links and System Stability: The text links sent to fill out patient consent forms ahead of time appeared to have formatting issues and wouldn't open. As a retired IT manager, I tried accessing the forms manually through the website across multiple devices (Mac and PC) and isolated the network using both Wi-Fi and cellular data, but the site was completely down. It took a few days of periodic checking before the forms finally became accessible. It would be highly beneficial for the clinic to implement better quality assurance testing and monitoring to ensure these digital tools remain stable. Appointment Timing and Door Opening: The automated system asks patients to arrive 15 minutes early. Many seniors value punctuality and will naturally arrive 30 minutes early as a courtesy. However, the clinic doors remained locked until 9:35 AM. While waiting outside wasn't a major issue on a nice spring day, many seniors rely on transit or drop-offs and shouldn't have to wait outside in inclement weather. If you ask patients to be early, it would be a huge help if the doors opened an early to accommodate them. Conclusion: Because this is a cardiology clinic, many clients are elderly or managing stressful health conditions. When automation doesn't work smoothly or doors are locked, it can add unnecessary anxiety to an already stressful day. The tech concepts here are great, but taking the time to thoroughly test the software and coordinate clinic hours with automated messaging would create a much more comfortable, seamless experience for everyone. Additionally, providing a 24-hour blood pressure monitor is a great service for gathering practical data. However, the physical setup of the device could really use some improvement. The unit hangs around your neck, but the tubing hangs completely loose and unrestricted, making it quite awkward to get on with your day. This isn't rocket science or high-tech; simply including a basic belt clip or an attachment to secure the system properly would completely fix the issue and massively improve patient comfort.

I have just had three consecutive days of test concerning my heart at your clinic in Millwoods …read more After my visit to my doctor the whole event took under two weeks.I had a very good experience with all of your great staff and amazed by your facility. Having recently moved here from BC l would not have been able get that kind of service there there. Thanks so much Alan G.

The staff is so friendly! From the front desk to the technician! They are so busy, but they…read moremaintain a positive environment. Rare nowadays, and I really appreciate them!

Pretty nice, quiet, and isolated area. I was directed here…read moresince other places were booked for months in advanced. Not very spacious for seating/waiting area. Parking lot is large not many stores yet still being developed as of this moment. Once checked in, you will be brought to a second waiting/change room. Even more chill, and surprisingly they give you a bag now to put your clothes and belongings to carry with you instead of leaving them in the change room for someone to randomly take possibly. See photos attached.

From the owner: At Canada Diagnostic Centres (CDC), Rabbit Hill location, we offer the services of Pain Management,…read more X-ray, Ultrasound, Breast Imaging, GI Studies, and Bone Mineral Densitometry for your health care needs. Located at the corner of Rabbit Hill Road NW and Mullen Road.

I will still give this radiology centre 5 stars. I phoned…read morethe MIC central booking to get an x-ray. The very next day I was getting films taken of my 3 fractured ribs. I did not have to wait more that 5 minutes to get into a change room. Possibly 5 minutes to get the x-ray. It's clean and pleasant. The reception was a little abrupt, but ok. The washroom is also clean. I would like to see more magazines in the waiting area. (I suppose most folks play on their phone)