Only optometry office I like. I have been coming here for years. The girls here are so nice! Easy…read moregreat service.

They never answer their phone, never return your phone call. Takes them almost a month to fill your…read moreprescription on your glasses. Not once did they apologize for their poor service. It's truly a shame, really like the doctor but the staff and service just ain't worth it. I will not be returning.

This was my first time visiting this optometrist office, and I'm so happy with my choice! While I…read moreinitially felt that some of my questions may have caused some frustration to the lady helping me with my costs/insurance benefits (didn't get her name), Van stepped in and completely turned the experience around. His customer service is top-notch, and he is incredibly knowledgeable. He took the time to answer all of my questions thoroughly and was genuinely kind and patient throughout the process. Dr. Alina was also wonderful! She was very thorough with my eye exam and took the time to explain everything clearly, which I really appreciated. It's obvious that the team truly cares about their patients and doesn't rush through appointments. Overall, I had a great experience and felt well taken care of. I can't wait to pick up my new glasses! Highly recommend.

Very friendly and helpful staff! Gave me the best eye care I've had in years. Definitely a 10/10…read moreexperience

My family doctors for eye care since the 1970's. Very polite staff, stellar results, and never a…read moreproblem. Recently, Dr. Daniel & Dr. Marcos Lemor, saved/restored my eyesight from complications arising from conjunctivitis and a torn retina. During the course of the successful treatments administered, my need for glasses in order to view a television screen, computer monitor or smartphone have considerably decreased. I eagerly anticipate full 20/20 vision as my sessions conclude. Priceless results I shall always relish.

I love this eye clinic. Dr Cohn is very kind, he gave me a huge discount when he found out I'm…read morepaying out of my pocket because my insurance didn't work this time. Plus Dr Cohn give me a free eye test machine for glaucoma. He is so amazing Good Samaritan. Also the office staffs are friendly and very professional. Thank you I got this as my primary eye care clinic.

I have known Dr John Shammas and Dr Maya Shammas for many years. Dr John Shammas taught other…read moresurgeons how to more accurately measure the size of the eyes and calculate the proper power of the intra-ocular implant to allow their patients to have the best possible vision without glasses following cataract surgery. They are taking great care of my wife's eyes and her medical condition.

This Eye Clinic is always clean, and the staff is amazing, Lucy in optical is the best and so is…read moreCatherine. I'm always recommending this Eye Clinic to friends and family.

Wonderful People. Wonderful place. They are helping others…read moreto see. Appts. Are needed. Services are income based. They also take care of Veterans too.

I came here for the first time to bring my daughter for her eye exam. Her pediatrician referred me…read moreto this eye doctor. From the moment on getting on the phone and making an appointment, their customer service was really nice. On the day of the appointment it was kind of difficult finding parking on the street. I didn't know we can park on the "La Quinta Real" Mexican restaurant's parking lot on the back side. It would have been nice if they would have advise me where to park over the phone. That's a suggestion of mine to let their patient know before hand. Their office receptionist are so nice. They have an amazing team with great customer service. Dr. Francis (sorry if I misspelled his name) was nice and patient. My daughter got her first pair of glasses. Next thing you know, I made an appointment for my self. Completely satisfied with this office. Ps. Their office is small and gets busy but they are quick to take you in.

I've been going here forever since I was in grade school I am a hold adult now. I miss Dr…read more Messinger, but we all have to retire. The new doctor is great. I don't think all of the new staff is great. The young tall guy made me feel some kind of way while he was helping me chose classes, not very friendly, very short as if he was not interested in my small talk. I was telling him how I had gone somewhere else and the product was not that good, so I had to come back to my old doctor anyways the more mature gentleman who help with my contact fitting was so sweet and super nice. He smiled and walked me through the new contact experience. He advised me if I needed anything please call the office, he as doctors Messinger's spirit try and keep the same vibe that has kept people coming back for over 40 years. Good customer service is a must.

I came here as a last resort because they accepted Care Credit and I was in desperate need of a new…read moreprescription. Not only have I not received my entire order of contacts in but they never return my calls even when I call multiple times. The prices isn't cheap and I was hoping to receive everything I purchased with no problem about a week after but it's been 3 weeks and I still don't have half my order of contacts. Wish I could just not pay them for the horrible service. However, the doctor on the other hand was very nice and patient and answered all my questions but it's been a hassle so never coming back again.

Do not go to this person we went to the eye clinic for the reason that my husband had Metal blade…read moresmall one in his eye so we called in and he charges 120 but when we got there we right away notice. he's not legit he started cleaning his eye and actually pushing it in with a Q-tip what he did he damage my husband Eye vision. He was trying to clean it with the Q-tip please she didn't end like he was clean a window really hard and he really damage my husbands I am and at the end he was trying to clean him with a needle with a Q-tip in and he was never washing his hands nothing at the end we got up and left because he wanted to use a needle to step around his eye this old person does not know what he's doing and also his equipment his light doesn't even work I had a hold like to Freddy can look at my husbands I do not go to him this person does not know what he's doing he was telling my husband don't move don't be it was wet while he was hurting him and push annoying he has something on it I don't fall for him

I wanted to say after years of coming here. Kim has been the sweetest and attentive employee at the…read morepractice. Can't thank her enough for the commitment to providing great service.

Wow! The guys at Paramount Family Optometry are awesome! Staff is friendly and professional; I…read morecould have asked for more:) This is the new home for my eyeballs...LOL!

My father recently had an appointment at Buena Vista Eye Medical Center, and unfortunately, our…read moreexperience was very disappointing. The receptionist was extremely rude and unhelpful. As my father's caretaker, I help manage his medical appointments and healthcare information. However, she refused to communicate with me and insisted on speaking only with my father, despite the fact that he does not always know or remember all the necessary details regarding his care. Her attitude seemed especially dismissive because it was close to closing time. The staff member who brought my father in was also unprofessional. She appeared rushed throughout the visit, was overly impatient, and made uncomfortable facial expressions toward my father that made him feel unwelcome and disrespected. I would not recommend this office to families bringing elderly parents or grandparents. Patients deserve to be treated with kindness, patience, and respect, especially older adults who may need assistance from their caregivers. Based on our experience, the customer service and professionalism at this office were very disappointing.

If I could give this please zero stars I would. I saw Dr. Gonzalez and rushes exam and does not…read moregive time with asking questions. Very rude. The front office staff multitasking while it's my turn and lets other people cut in and work on their stuff. Please stay away from this place. Only reason I came to this place was for a consult due to a referral.

I did not care for the doctor's demeanor and attitude. I WILL NOT go back. I felt like I should be…read moreapologizing for making an appointment at this office for an eye exam. Because of his attitude, I will be seeking a second opinion before I order new glasses. At the end of the exam, I had one last question; he looked at the clock and told me sarcastically that his lunch was at 1:00. (It was 12:40 pm) I apologized and told him "never mind." The eye exam did seem to be thorough. However, I will still seek a second opinion; I sadly can't trust someone that appears not to be enjoying his occupation. Just a suggestion: A simple smile and cordial greeting goes a long way. His medical assistant, however, was very nice, cordial and very professional.

I went there because I needed an appointment ASAP and because they were close to where I work. Big…read moremistake! After my exam they tried selling me contacts with 300% mark up. I informed them that I would be purchasing my contacts from somewhere else and suddenly their exam and fitting prices went up significantly. I paid a copayment, they billed my insurance and still claim I have a balance due. They are shady and unprofessional.