Great Customer Service!!! The Manager Was Great & Made Sure I Was Well Accommodated & Very Generous & KCookies Were Fresh Upon Delivery & Great Communication 10/10 I Would Definitely Order Again!!!! read more

Insomnia Cookies - Cookies & Icecream - Desserts Near Me - Memphis, Tennessee

Had the blonde brownie and it was excellent! The service was fast and the cashier was nice. I'm looking forward to getting dessert when we return to Memphis. read more

I order some cookies through their app they never came and I called the store repeatedly and they never answer I even called wet Willy next door and they said that the open light was on and that they were not busy after waiting over 3 hours I just cancel my order read more

Short review alert: These cookies are highly addictive, so be careful! The double chocolate chunk cookies are my favorite! If you can, I'd suggest picking up because delivery can be very costly. read more

Cookie is good food too Fast & friendly customer service Smell good ambiance cookie vibes read more

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Stopped in after walking around Beale Street. Place is small but the service was quick. We went with the 4+4 pack. The cookies are warm, fresh and very delicious. The price isn't bad either considering the size and quality. Definitely recommend giving them a try. read more

Insomnia Cookies - 4+4 pack - Desserts Near Me - Memphis, Tennessee

Omg, my first time here ever!! The aroma is side makes you never want to leave. I got the Oatmeal raisin cookie and it is so soft, thick, and flavors are amazing. The cookie was served warm. Oh and the surprise, I got the cookie that had walnuts and chocolate inside it too. Perfect combination. I will be back for more. I also love the Prince purple walls!!!!! Check out my other review on Google plus later guys. read more

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I hadn't been to insomnia in years. The guy working was hilarious, made me want to come back again.the cookies were good as usual. 4 out of 5 stars. The location is on Beale so you get music from other bars and drinks aren't too far away read more

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I almost turned into the cookie monster eating these cookies! lol! Once you get past the long lines, it is well worth the wait. I got the half dozen box of cookies including the peanut butter, chocolate chip, 2 mint chocolate, and an M&M cookie. They were all soft, buttery, and pact with flavor. Plus, they are huge! I enjoyed every bite. The price point is good as well, so again the line is worth the wait. I can't wait to go back and try other types of cookies out. They also have a ice cream sandwich cookie that I'm looking forward to! My daughter had it and I must say that is definitely a shareable size. She couldn't eat it all. Safety guidelines are in place, so don't forget to mask up. read more

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Woof, the service here is very lacking. I get it's a busy city street, and probably not everyone coming in to order is bringing there best foot forward. But man, our experience was rough. When we approached the counter, the person checking us out didn't look at us or speak to us. We placed our order and they got us our cookies quickly. Everyone ordering, I didn't see the cashier speak to anyone once. Having worked in customer facing jobs, even a hello what can I get you would suffice. You're dealing with real people! The cookies are delicious as always at insomnia, but I would maybe stick with delivery or pick up from this location. read more

Insomnia on Beale! I was excited to see Insomnia Cookies while walking along Beale Street in Memphis. We have this establishment back home in California so I am familiar with the taste and flavors they offered. Insomnia Cookies started in Pennsylvania in 2003 and they now have over 100 locations nationwide including one in our downtown Sacramento. The dessert company sells cookies, cookie cakes, brownies and ice cream and is known for serving up treats as late as 3 a.m. I chose one chocolate chip and a double chocolate chip. I was glad to see Insomnia on Beale Street as a dessert option. I would've given a perfect five stars but the employee wasn't too friendly and I felt like an inconvenience as she was ringing up my purchase. Oh well... Insomnia Cookies can also be delivered to you right to your door or company and if properly stored, their freshly baked cookies will last for about 2 to 3 weeks at normal room temp. Enjoy! Review #1885 read more

Insomnia Cookies - 07.04.20 Insomnia on Beale! - Desserts Near Me - Memphis, Tennessee

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This was my second visit. Of course now with the pandemic there are some changes. Only two customers are allowed in the store at once. The place is small so this is understandable. And you must wear a mask. They also do not accept cash currently. The cookies were good, not the best but good. And they are served warm, one of the big selling points. We bought a dozen for $17.50 and two deluxe cookies (oatmeal chocolate walnut) for $3.30 each. read more

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Found this place just walking around Beale Street.... The kids saw the cookie sign and wanted to try it. It is very small store, the security was monitoring the amount of people entering the store which I liked. You don't want to be cramped in the store trying to decide what you want. The cashier was not very welcoming and looked like she didn't enjoyed her job. It looked like she was the only one working there. They could have used another person to be the cashier while the other makes the food. They have a good selection of cookie to choose from. My daughter picked the classic with M&Ms and wanted to make a sandwich with vanilla ice cream. They are very generous with the ice cream, give you to large scoops in between your cookies. The cookie are warm and started to melt the ice cream very quickly. You have to eat this pretty fast before the ice cream melts. The vanilla ice cream was good, not too sweet. The cookie was a little too sweet for my daughter. It was a good treat for our family while we were walking around Beale street after dinner. read more

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Whoever sold us cookies on the evening of September 19th is a saint. We asked him so many questions and he was so patient. In fact, he said we made his day. Oh yeah, the cookies were DELICIOUS! read more

Insomnia Cookies - Desserts Near Me - Memphis, Tennessee

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We were walking down Beale Street in July, and my wife said "We have to stop at Insomnia Cookies." Cookies and Beale Street? Natch, we had to stop. The place was slammed (restaurant parlance for "totally busy") so it took a minute to get our order in, but once we did, we had a hot cookie in our hand - FAST. The cookie was warm from the oven and clearly fresh. And it was delicious! They had ice cream too but we were there for the cookies. Try this place out - no alcohol, but if you are looking for a good snack, this place will have you covered. I think we threw them for a loop when we asked for a single cookie. They do have 4 and 6 packs and all sorts of options available. (And after all, who asks for a SINGLE cookie?) read more

Excellent cookies and brownies will come back. Enjoyed everyone of them. Great selection.

Ummm, most of Beale Street in Memphis was a blur so bear with me. I know I went here because I woke up with a partially full box of chocolate chip cookies...and a half a tub of frosting. BOX AND TUB y'all... Cue the shame spiral. Drunk me is apparently not keto. I had a mini flashback of us waiting in line at Insomnia with a bunch of people who totally smelled like weed. And a security guard - weird. Since it was clear that the damage was already done after midnight, I had a few more cookies that morning (and frosting too, so as not to be wasteful). Delicious. Probably even better when they were freshly baked. What a genius location for this business. If you're nearby you're gonna end up there whether you know it or not - just be sure to save some for breakfast. read more

Save your time and get some gas station cookies and don't get cookie dough ice cream... just get a sugar cookie (raw) and put it in frozen egg nog. Same thing read more

We stumbled upon this gem while hanging out for a bit downtown. The location is perfect and right on Beale. Luckily there were only about 4 people inside when we walked up, so we didn't have to wait long. The inside is tiny and the maximum number of customers allowed inside was 6. There were quite a few great menu options and the gentleman at the counter was pleasant. I decided to go all out try a Monster'wich. I chose to have it made with the salted caramel cookies with vanilla ice cream. (Blue Bell) Oh my goodness - first thing, it was huge! Like 2 huge cookies with a large amount of ice cream in the middle which definitely lived up to its name. It's was absolutely wonderful!!! The salted caramel cookies alone were an amazing choice. I was slightly embarrassed as I walked down the street eating it, but in the end it made me so happy! Of course I couldn't finish it, so my husband made sure it didn't go to waste :) read more

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I have patience now with Covid and turnover of employees, however IC is not a preferred establishment. One customer at a time, security guard at the door and everyone before me and my family got our orders wrong. 1/10 do not recommend read more

Best cookies ever. If you like smores in a cookie form, peanut butter pie in a cookie form. Or ice cream sandwiches in in the right places. They also have basic stuff too. (I.e chocolate chip, sugar. read more

Insomnia Cookies - Box - Desserts Near Me - Memphis, Tennessee

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Best service, best customer service. We absolutely loved coming to this place almost every night we were in town! Our new teacher friend we met who works here after her regular job is the absolute sweetest! Would come back here a million times ! Love the girls who work here ! read more

Jalisa was great! I was greeted at the door with great service and friendly people. 10/10

I wanted something sweet before I shut it down for the night.. I got browsing my cabinets and I found this menu. I am so glad I ordered from here. They had the cookies to my apartment within 25 minutes!! And they were still hot and gooey!! read more

Insomnia Cookies - Sugar Rush (12 Classic) - Desserts Near Me - Memphis, Tennessee

Brownies were fantastic. Tyler the manager was very quick and friendly. I will definitely come back

Brownie was cold, hard and inedible. The buttercream icing (dipper box) was hard and unspreadable. Not worth the money or delivery fee. Worst experience at an Insomnia by far. read more

Just okay cookies, but the ice cream with cookie butter in the middle was really good.

Fantastic warm hommade cookies, with cold yummy ice cream. I got the salted caramel cookie with butter pecan ice cream. It was very large, no way I could finish it. It would be fine to share. I liked that they let two people in at a time, with masks, adjusting to covid days - but staying open till midnight to be of service. The servers were polite and fun. Just an all out great yummy experience on Beale Street. read more

Insomnia Cookies - Outside of the shop - Desserts Near Me - Memphis, Tennessee

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Delicious cookies! You know it's good when there is a line out the door and people stand in summer heat to get these cookies. Soft large cookies with big chocolate pieces in each one. Just need a glass a milk to wash 'em down! read more

While on a road trip, I stopped in Memphis. I was in the mood for some fresh cookies and Insomnia did not disappoint. I got the snickerdoodles and they were fresh, warm, and made in a jiffy. The cashier was extremely kind as well. I'll definitely be back for some more insomnia cookies when I'm back in town. read more

Insomnia Cookies - Snickerdoodle Cookie - Desserts Near Me - Memphis, Tennessee

Great mid night snack. Friendly service and great cookies. All 5 of us had different cookies and Icecream.

These cookies are AMAZING! We especially enjoyed the peanut butter cup chocolate chip cookie! But, we got an assortment and every cookie was awesome. read more

Very tasty and friendly employees! Kids loved it. We will be back the next time we are in Memphis.

Friendly staff cookies are good we got the chocolate chunk snack cookies came with a dipping frosting we chose the buttercream and they were delicious. read more

The cookies are delicious. I love the vegan birthday cake cookies! I can't give up that other star because of how lackluster the staff is at multiple locations. Maybe they're tired? In need of a raise? I don't know. read more

Super slow! I've tried other locations and I'm used to the wait but goodness, the amount of time you spend waiting you may as well get a meal because you'll be hungry. We stood in a long line that did not move for 20 minutes. I called myself stepping out of the hotel for a quick dessert. I could've went and sat in a restaurant. I could've had my dessert and been on my way compared to the time I spent waiting. Plus it's a holiday weekend. They need to do better. read more

These cookies were really good and still soft the next day. I have been wanting to try them.

Yikes. Cashier tonight grimaced angrily at my wife and I while she ordered and tried to charge an additional $7 without explanation which she did correct when pointed out. Seriously felt a lot of anger off the cashier tonight, what the heck is wrong with this place??? *Edit: just now saw previous review, if this is the same employee, someone needs to fire her if this place is going to stay in business. read more

Not sure what all the rave is about. Tried 6 different flavors and they only good ones were snickerdoodle and peanut butter, the other ones were not surprising. Staff is rude, place is very dirty and noone seems to care. We had to wait about 30-40min in a line that wasn't that long, like what are they doing?? They're just putting cookies in a bag & scooping out ice cream. Ice cream is just blue bell, I'm not paying $5 for a small scoop of that. read more

Great service. Great cookies! It was my first time at Insomnia on Beale street, and I would definitely go back. Truly enjoyed the experience. read more