Michael was efficient, knowledgeable and a great communicator. After his inspection, I learned…read moreeverything I needed to know to make a decision about purchasing this house.

Anyone selling a home beware. We are selling a 40 year old home and was undercontract and the…read moreinspector was picky and uninformed about several items on a home of this age that it killed the deal. Inspector also interjected personal thoughts well beyond common sense evaulations. The pickiness and the overwhelming opinions that went beyond safety and code for the age of home overtook the report which made the decision making on the property difficult for the any buyer to decifier. If you are a seller - hope you keep your buyer after this company does the inspection. Good Luck Sellers.

Matt the inspector did a very thorough job and he took the time in the evening to go through the…read morereport in detail with us. He was very factual with his findings and the rationale behind them. This allowed us to make an informed decision on our potential new to us home. The scheduling team was also awesome and they helped pivot days/times of availability. Customer service and check ins by the team after the inspection were nice - shows the team/company cares.

Our first inspection by Scott's was excellent. Extremely detailed & in depth. That's why we came…read moreback. The most recent one was a different story. The inspector seemed to gloss over many things & tried to downplay issues without evidence. We were called prior & told our inspector would take only two hours to finish an inspection that normally takes longer -- I think he glossed over many things as a result. Specifics we found after moving in that a visual inspection should have caught: * An interior door on the second floor with visible crack/damage from being forced. The report says interior doors were tested. This one isn't noted anywhere. * Mouse droppings under the kitchen sink -- a cabinet he opened & photographed -- & elsewhere in the home. No mention in the report. We now have an active rodent problem we didn't know about at closing. * The front door handle sticks & fights you when unlocking. Entry door locks & latches are explicitly listed as inspected in his own report. On top of that, three window coverings fell off the wall the first time we pulled the cords. Technically outside inspection scope -- but it speaks to the overall condition of a house we were told had basically nothing wrong with it. The in-person review made it worse. We were told there was basically nothing wrong with the house, & our questions were treated as an inconvenience. He seemed annoyed, arrogant & unkind. When asked, he explicitly said he didn't see evidence of mice -- verbally & on the report -- leading me to believe he was lazy & sped through it. Not characteristics of a great inspector. His own report lists 59 maintenance items & 8 repair recommendations -- so the verbal summary & the written report told two different stories. When I hire an inspector, I'm more impressed by people who are nit picky than forgiving. This is a huge purchase so I prefer someone who's kind, willing to take the time to make sure he doesn't miss anything at all & looks out for us. There are less expensive inspectors out there who are less forgiving than Scott's was this time around. I pay for anal retentive. That was not my experience. Worst of all? I asked for a refund & they flat out refused. It's possible they could do the same for you. I don't think we'll use Scott's ever again. I wouldn't recommend them & ESPECIALLY not Todd Brualdi for inspection services. I'm disappointed in Scott's leadership. Once upon a time, (in my opinion) it felt like a well ran firm that cared about their clients. That's not my opinion, anymore.

Call2Inspect was outstanding from start to finish. Jason was my inspector and was incredibly…read moreknowledgeable. He seemed to know everything about everything related to the home. The entire process was organized, professional, and thorough, and I always felt like I was getting honest, expert guidance. What really sets this company apart is the quality of their reports. They were delivered quickly, easy to save as PDFs, visually polished, and simple to understand. The reports clearly outlined what was working well, what needed attention, and included photos and explanations that made everything easy to follow. As a someone making a first time home purchase, that level of detail and presentation has given me a lot of confidence!

Our inspector Mike came out to inspect our new house on a Saturday. He was very thorough and…read moreaddressed all of our concerns. This was a warranty inspection and we definitely got our money's worth of things that needed repair from the builder.

Great company! A small family owned business that helped us catch a leak before buying the house!…read moreAlso came out to do a 10 month inspection and caught exterior and interior issues that I can bring up with the building company. Worth the money in our eyes!

So many costly things were missed on my home inspection, including rust inside the furnace that…read moreneeds to be replaced. He wouldn't test the AC as it was too cold outside. This is now going to cost over $8500.00! The HVAC people said that it's just gross negligence on the part of the inspector. Anyone could have seen the rust inside the furnace from the AC condensate leaking in there over time. Kick A-Z nickel and dimes everything. It's all an add on cost. Drew couldn't test the oven because it was brand new and had a booklet inside it!?! I didn't notice that until I read the final report. I could have had a defective oven and not known because he was a trusted friend of a friend and I didn't follow him around watching him work. Who can't take a booklet out and turn the oven on??? He couldn't test the fireplace because the gas line was shut off inside it. I turned the valve, clicked the pilot and it worked fine. Glad I saved that extra fee! Drew takes a LOADS of photos and spits out a boiler plate inspection document. Yes he tested the wall outlets and said that there were smoke and CO2 alarms present but I could have done that. He caught a drip which I had the seller fix. Save yourself the $ and hire someone that will test your furnace, AC and water heater, along with all the small stuff.

I've used Metropolitan Home Inspections, and have referred Jim Camp (the owner) quite a few times…read more He's experienced and thorough. He knows the severity of the issues he finds, and puts them in perspective for the clients - that is, when he finds a big issue, he lets us know its a big issue, but when it's a small one, or deferred maintenance, he is able to put it in perspective for the client. The inspection report he provides is an informational piece as well as a report, helping the homeowner find water and gas shutoffs, electrical disconnects, sewer cleanouts, etc, so it has value after the findings are used for a real estate transaction. Jim has a reputation in the industry, also, as competent and thorough. i'm in the industry. When I buy my next house, I'm using Jim.

This review is a long time coming. About 2 years ago, we had evidence of water damage in my…read morekitchen. The weird thing is we couldn't find any water or appliance nearby. I talked to Jim about it just in passing and he offered to come over and take a look. He spent about 1 hour looking around and came up with some good ideas. He wasn't going to charge me, but I insisted, seriously, because this was his time. Jim is a friend but he is also a consummate professional and takes his profession seriously. I highly recommend Jim and Metropolitan Home Inspections. Thanks.

Chad was able to schedule the inspection quickly, even though he had a busy week. We met at the…read moretownhouse, he told me what he was going to inspect and he made sure to show me the things I needed to see. I had an inspection deadline the next day, and Chad was able to deliver his report just a few hours after the inspection. Inspection report was impressively delivered via HTML with pdf download as well. During the inspection Chad was focused on doing the job right but was also happy to answer all the questions I had. Would recommend him for your inspection and would be happy to hire him again.

For your own protection, do not use Chad Chadwick at Seven Stars. His neglect cost us over $25,000…read more First, he neglected to see obvious water and paint damage on the wall 10 inches from a sump pump - where there had been a sump pump leak. He took 3 photos of this exact sump pump, but missed the water damage on the wall where he took the photos. This flood caused mold spreading 200 ft. Second, he missed visible mold larger than a golf ball growing behind the stairs. Third, he missed two gaping holes around 2 different external pipes on the exterior sidewall- one pipe he literally took a photo of but didnt notice that all the grouting was gone. This cost us $800 in damage because we had to flood the area to see if this was the source of mold (but the source was in fact the sump pump, with water damage on the wall, that he didnt notice.). The second gaping hole on the exterior pipe allowed a mice infestation - again, grout deterioration and a hole around a pipe that he missed. Last, he has taken zero accountability for any of this neglect, positioning it as "I'm sorry you were dissatisfied with our services." I didnt ask for the $25,000 - I asked only for a service refund and the $800 for the gaping hole. I felt it was a reasonable request and he offered only a refund and to sign a form that I wouldn't sue - because he clearly knew I had a case to sue him. I dont want to sue him, but I do want to protect you from going through the 3 months of agony (thinking we had a fundamental foundation problem) that I went through. For your own peace of mind, please choose someone else!

The gentleman was very inforative and checked everything possible. He shared with me the things he…read morewas doing and explained all of the things I needed to know about the house I was buying. He was great, I will definately use him again, and recommend him to anyone in need of a home inspection. 5 Stars *****.

Steve our inspector was great! He was so professional, friendly, knowledgeable and helpful. He…read moregreeted myself and my kids with a hand shake and he thoroughly explained all of his findings to us as well as sent a very detailed report with photos and maintenance tips for future care. I learned from him some really practical info and he explained the reasons behind changing safety laws for eg. As a woman and a first time homeowner, it was intimidating to be a part of a process like this involving maintenance issues that I don't fully understand but I left the inspection feeling really comfortable and confident that I understood exactly what repairs were needed. And Steve offered his contact info if any questions came up. I would definitely use WIN in the future if another inspection is needed! Excellent!!

My wife and I recently purchased a house and we used Brent Warner and the ESI team for our…read moreinspection. I cannot say how pleased we are with Brent! He went above and beyond in the inspection, giving us a complete and thorough list of items needing immediate action and others which also need to be addressed. Brent deserves 10 STARS! If you are buying a home in the Chattanooga area, I highly recommend you use ESI for your inspection.

Timely, comprehensive, efficient!! Reports are easy to read and act upon. Prices are fair and…read morecompetitive. If you need property inspection- you must use this local business! I highly recommend!