Can't give zero stars, but would if I could. C2C had one great person, but she left. The next…read more"professional" the assigned showed up without having read any of the prior therapists notes, had no idea about my son's medication, had no understanding of the initial and long-term objectives with waning off one medication and putting on another, zero insight. Showed up completely unprepared, THEN made suggestions that countered the entire timeline of medication prior to school starting schedule. C2C then assigned a different therapist 2 weeks later, only that therapist never showed up! Walked around the offices knocking on doors, but no one--not even the receptionist--was in the office. C2C called and apologized, but the incompetence is everywhere. Avoid this company at all costs... Reading the other 1-star review from January, it's clear that C2C is trying to fill their roster with anyone who will take a job without ensuring professionalism, competence, or reliability. Thankfully, we jumped ship with this joke of a company. If your mental health for you or yours is important, this is not where you should be gambling that mental health. Get with a company that cares--not one that's engaging as a hobby. Truly stunned at the incompetence at this company.

Care Quality. 0 stars. Trying to figure out how to file a lawsuit to help regain the lost time…read moreand money from getting a neuropsych evaluation for my child done with them. It was woefully incomplete, but I was new to the process, so didn't understand until it was too late. Do not call them or do any business with them. They are liars and cheats. It is sad, as they work with kids and families. Just ignore that they exist and look elsewhere.

Here's the cleaned-up version:…read more After starting therapy here a few months ago, the first therapist I was assigned ended up being let go after our initial session -- and then texted us privately, attempting to get us to continue working with her outside of the practice. This was unsettling on its own, but she also used coercive language, framing it as though the owner had personally selected her for me, implying I should follow her. Strange and unprofessional. The second therapist seemed disorganized and, frankly, not particularly skilled. During one session, there was a two-minute pause while she shuffled between two separate documents, repeatedly saying out loud, "I'm just trying to figure out which one I need" -- which, on its own, is fine, but over time it introduced real doubt about whether the person meant to be helping me actually knew what she was doing. That same therapist later forgot an entire conversation we'd had the week prior, and when I brought it up, she made me feel foolish -- saying something to the effect of, "How could you have discussed that with me? It hadn't even happened yet." I let it go in the moment to avoid the back-and-forth, but the second I walked out I checked my phone and found a text I had sent to my wife that same week, directly referencing that conversation. It wasn't just that she'd forgotten -- it was that she looked at me like I was imagining things, and later cited the moment as evidence of me being "activated." There are a lot of therapists out there. I will be looking at other practice groups for my next therapist because I just have not had good luck here.

I would recommend Erica's "Sound Mind Counseling Services" to anyone in need of a therapist or…read moreadditional support system. I recently went through a lot of changes with my son and, they went above and beyond by tailoring their sessions in the most compassionate way to meet my son's need. The camaraderie between Erica and other practices shows her integrity and commitment to provide the best care even if she believes you are best suited to be seeing by someone else. I'm grateful and impressed by her work and dedication. You will not regret giving it a try.

I highly recommend this clinic, specifically the therapist Brittany. We would meet virtually 1-2…read moretimes a week in the beginning, which was super helpful in my healing process. She was encouraging, warm, and direct in her approach. She really helped me become a better version of myself, challenging myself along the way. She is the first therapist I've had who I felt truly seen by. While I'm sad to have concluded sessions, I am feeling more prepared to live a life worth living.

Dr. Taylor is the first therapist I've ever truly felt comfortable with, after 15 years of therapy…read morehunting. They do a great job making sure you're comfortable, even when addressing difficult subjects. Never once did I feel uncomfortable, judged or unwelcome, which has happened many times with previous therapists. I highly recommend them. I did a few issues with billing at one point, but the office was great about working through those and getting it sorted for me. I wish I could take them with me as I move to a new state.

Nicasa Behavioral Health Services has been a life-changing source of stability, structure, and…read moregenuine care in my life. As a former foster youth navigating the difficult transition into independent adulthood, I have experienced firsthand how critical consistent support systems are. Nicasa does not simply provide services they provide restoration, accountability, and dignity. The professionalism and compassion demonstrated by the staff, particularly Ms. Darlene Jones and Ms. Sindy, have made a measurable difference in my personal and academic progress. Their guidance has helped me maintain stable housing, secure and manage essential life documentation such as my driver's license, and remain focused on completing my Associate in Arts degree. They support both large milestones and the daily responsibilities that build long-term independence. What distinguishes Nicasa is their holistic approach. They recognize that behavioral health, housing stability, educational advancement, and professional readiness are interconnected. Even small gestures--such as assisting with professional attire--reflect a deep understanding that empowerment requires both practical tools and encouragement. The leadership of the organization is clearly reflected in the integrity and consistency of its staff. For individuals transitioning from foster care or facing systemic barriers, Nicasa provides more than assistance it provides partnership. I am sincerely grateful for the role Nicasa has played in my development, and I highly recommend their services to anyone seeking structured, compassionate, and accountable support.

NICASA has great employees. I met a gentleman name Kentae Varnell at the Asian Heritage Month…read moreSaturday at my daughter school. He works with teen gambling and the gambling services. He gave me some great insight on teen gambling, gaming and volunteering to help the youth understand teen gambling. I will be contacting him to work with my youth group. Thank you for all your help with youth in Lake County community.

Dr Ann is compassionate and a very highly qualified doctor who listens and helps you through…read morereasoning and resolving any of your personal issues.Her problem solving strategies are incredibly helpful. Her additional staff assistant immediately brings warmth and comfort while multi-tasking appointments. They are a spectacular team.

She is kind and professional. I've been to other psychiatrists and she is great. She is warm and…read moreunderstanding and is a great listener. Pays close attention to details and remembers things I talk about. Excellent doctor.

Worst counsel to save your marriage. They are not Christian's. It was the biggest waste of money…read moreand time. They counseled my husband of 26 years to leave me so he did. They broke my family apart.

I have been seeing Beth Haines for about a year. She is the most compassionate therapist I have…read moreseen. Her ability to listen, understand and be empathic to me is something I have been looking for in a therapist for a very long time. She is thoughtful in her guidance and has helped me to better understand the ways I need to grow. She has provided me with the necessary skill to copy better in the world. I am grateful to have found Beth and I hope if you are looking for an amazing therapist you reach out to her.

My experience having been treated here was relieving at first as I really needed serious attention…read moreand help, but slowly became unprofessional. This is not the location to choose if you are looking for long-term healing. The advice and insight I've been given felt like a bandaid compared to a lot of the complex and deeper issues I was struggling with. I didn't feel care or empathy at all from Katarina. The office started ghosting me, and have not gotten any response from her. Coming out of my sessions I felt unimportant, I felt like my issues and struggles didn't matter. This place didn't feel like a lighthouse. Matters got worse when I was asking for a note, or signing papers for work. The attitude towards me became cold. If it was out of their capabilities, I wish they tried referring me to a different location, helping me reach out to the actual help I needed. I felt so lost and stressed especially in the state I was in already. I felt threatened to have a session or not. Please, take the time to listen, be patient, understanding, responsive, and act with care as all these patients are going through tough times. Edit* After writing this review, I experienced an unsavory set of actions in order for me to take down this review, thus slowing my healing process. I have no doubt they have helped individuals before, but the unsavory actions indicate large red flags for this business. I advise caution. After every session, Katarina would just walk away like time was up that's it. I just felt like a stranger that she had to talk to for one hour and then that's it. Being a social worker, I felt it lacked the empathy and warmth. I've never felt as if she tried to understand me. I switched to my old psychologist and after just one session with him I felt hopeful. I expressed my concerns and he showed me empathy and a willingness to work things through.

Extremely disappointing and a waste of money if you present an issue of complexity. Be aware this…read moreis the kindergarten of therapy. You can get better information, advice and direction from YouTube or podcasts. There are several highly trained and experienced therapists that you access for your specific concern. Unless you lack any self awareness, and even then, either these therapists are oblivious or simply don't have a level of skill or any follow through necessary. If you don't return, no one follows up. May as well just use a free, more highly specific resource. I was advised to take action that is opposite of that for dealing with someone with the issues presented and would've further antagonized an already dangerous situation. Presented with the caveat they really don't know. I am not paying to get advice from someone who doesn't know! I can get bad advice for free, on my own time and not have to drive! Maybe try online therapy that isn't as expensive and time consuming and offers more alternatives for your specific issue. Extremely disappointing. Do not recommend.

Everything was very professional. All my concerns were addressed. The person that did the bathroom,…read morehis name is Ivan, was a very nice man. He was neat and clean and very talented in what he does. you won't be disappointed.

Stay away. She is unprofessional and an arrogant asshole. I told her I was going to file a…read morecomplaint on her billing practice (double billing and not including cash payments) and she wrote the Sec of State in less than a week after that I was unfit fit to drive. She'll post some BS as usual to support her narrative but the lord knows her ways. Please reach out and I'll show you the communication and proof. Anyone want backing for a class action...reach out.​