i love little builders day care . if your looking for an amazing person to care for your child you…read morewont be disappointed in Ms Trudie. She takes care of my two sons who have special needs and every time I go to pick them up they never wanna leave which is a plus in my book. she takes kids on trips and all sorts of things couldn't have picked an amazing daycare like this . Ms Trudie we love you !

Sarah and Johanna are simply amazing teachers. The space there is set up with love and my son…read morecouldn't be happier when he goes to school. We would follow them anywhere across the city to give our kids this experience.

My grandson started here when they first opened 6 years ago. Now my granddaughter attends. Loving,…read morecaring facility! Owner is great and responds quickly to any questions. So difficult to leave your babies, but Full Heart loves them and they know that. Children also are learning something new each day from infant through pre-school!

WARNING to parents with children who will be using the child watch. One word. DONT. We were…read moreinstructed to bring in a bag for him with diapers and a bottle. We signed up today, worked out for 30 minutes, then picked up our son to find out on our own once we checked his bag, that he was fed a bottle that was not his. He consumed someone else's breast milk and or formula. We're still waiting on their staff to resolve this issue. If you're a parent, I don't have to explain the concern, frustration and worry that comes along with this. Needless to say this was SO not what we expected from the YMCA. We will not be back. Be careful who you decide to leave your children with.

The Eastside Family YMCA has been a service which provides our family hours of entertainment. The…read morefacilities are clean and easily accessible. The staff is very helpful when we have questions about schedules and activities. We take advantage of the child drop off which allows us to workout and gives our kids something to do. They have daily drop off times which is helpful. We also enjoy the pool and hot tub, as well as the ability to go to any other YMCA in the area and use their facilities. It is a great value for our family of 5 and while we have only been members for a month, we look forward to our weekly visits and it has become part of our routine.

Our 7 month old has been attending Kids First for the past 2 months and she loves it…read more Her teachers, Melissa and Aubree, have been amazing! They seem to truly care for our daughter and that brings us peace of mind. We can that Kids First is a nurturing environment based on the daily snapshots and also by our daughter's happy demeanor when picking her up. It's nice to have consistent teachers with low turnover. I think Melissa has been with Kids First for almost 20 years. We are so much happier at Kids First than at the other previous daycare (DoodleBugs). It seems smaller and close-knit with excellent caring staff. I'm hoping that when our daughter graduates to the next classroom, the teachers will just be as good.

My child has gone here for almost two years, and the teachers are so kind and loving and genuinely…read morecare about his well-being. I'm grateful for the care they've provided him.

Took a Gnocchi making class with my husband, and our instructor was Christina! She was very…read morepersonable, and very informative! We made ricotta gnocchi and potato gnocchi! Both were great, and Christina had us take a recipe, we've made them at home as well! Highly recommend taking a class here! Affordable, and a fun date night!

This venue is very spacious and modern. They have two classrooms in this area. There is a reception…read moredesk in the front. I was able to take the cookie decorating class. The class was set up very nicely. The teacher had a projector to show and instruct the entire class. It was nice to see her instructions on a big screen. There were about four table in one class. The set was very organized and supplies were nicely arranged. Small on site parking lot. Definitely recommend taking a class at this site!

Suzanne was super fast and no pain. Had many locations to choose from that were about the same…read moredistance (Avon, Victor, Rochester). Chose Avon and now it will be my go-to! Wait was not bad either, about 8-10 minutes.

I come here because Suzanne is fast, friendly, personable, and professional- AND NEVER HURTS ME…read morewhile drawing blood.

Nothing but bad experiences with this place. I was just informed by my daughter's mother that the…read moredaycare talked crap about me, and claimed there was a balance due for my daughter, due to being a few minutes late, when I had thought the owner and I had figured this out. A year ago was the last time I was late, and one of the manager daycare provided told me I had to pay $1 per minute I was late. I made no issue, even though this was never discussed prior, and I paid the amount in cash. This daycare worker took my money and gave no receipt and made no effort to give me the change. She simply said that she would start a tab with the change, which was significant. Highly unprofessional. A year later, recently, I was late again. I was asked to pay the late fee, and I mentioned that I actually have a running balance from about a year ago. The owner looked up that it showed me paying a late fee about a year ago, corroborating this, and the daycare worker even admitted that I had given more than the balance owed, but they told me an amount that was NOT accurate or correct, and had NO records to show otherwise. The owner had made no additional comments to me, but then I hear her talking poorly of me to my daughter's mom and asking her to pay a late fee of mine, knowing FULL well at this point that I had a running balance that wasn't documented at all, let alone professionally. I give customers credits of hundreds and even thousands for the sake of customer satisfaction, but to be that petty over what can't even pay for a meal anywhere? Just unreal. The daycare had also asked for me to give a schedule for my daughter, after one had already been provided by my daughter's mother, who enrolled her. I gave a full description of the days I have her and don't via email. They said this wasn't good enough, and wanted it on a calendar. I provided this to them in writing and they said, it STILL wasn't good enough, and they wanted me to send a calendar electronically. I asked for a menu for what my daughter was eating there, and I wasn't given one for MONTHS. I frequently call in, and nobody is at the office to accept the call. Once, I had called in numerous times, until someone picked up, and this daycare worker told me she had to abandon her children in order to answer the phone, and therefore wasn't willing to abandon them again, to go upstairs to check to see if my daughter was in! Which is against NYS regulations btw, to not only have the proper staffing, but also a head staffing person with a degree, who can float around and answer phone calls. They've also made comments that they have had less teachers than legally allowed on buses for field trips. They've also complained about a friend's son for being too hyper when it was made known ahead of time that they had ADHD. They make this same complaint about my daughter's brother to her mother. When I was using the app, I was often told my other parents of events that were never told to me, which resulted in my daughter not being able to participate in activities, due to not having a swimsuit or towel and such. I've never dealt with a daycare so unprofessional, talking behind your back as well as just plain violating all sorts of NYS mandates. They're one call away from the department of labor from being shut down.

Both our kids god there. Our daughter has been going there for years. The employees are like…read morefamily. They are very attentive and nurturing. They keep us up to date throughout the day with pictures, videos and food logs. They address all our needs in a timely fashion. We have been very pleased . The facility is not high tech or "state of the art", but I am in no frills parent. My greatest concern is that my children are comfortable, educated and well cared for and all of their needs are met at this daycare. Also, full time cost is the best around for what is included .