Friendly fast service once you are in…read more We went about 15 minutes before it opened and were third and fourth in line by the time we walked out they were probably 30 people in line and somebody was commenting that that was nothing they had been on another visit when the line was twice as long

I use this lab every couple months. They are usually very fast to get me in and out. They have…read morealways been pleasant and professional. I hate to try other labs because of the great service I get here.

Went to this lab at 11:00 am on Tuesday. Only one person ahead of me, got right in. Spacious…read moreoffice, convenient parking.

Lab work, a simple blood draw for a metabolic panel . I was…read moretold that my doctor would have the results in 24 hours. Maybe... It's because my doctor is affiliated with with UMRC, however, I was told that did not matter. In other words, the results were done. I had to call the lab 4 times. My last call, I was anament about making sure the results were being faxed today. I will never use this lab again.

From the owner: If you're a patient, healthcare provider or an employer looking for laboratory testing services,…read morecontact the staff at Rochester Regional Health Laboratories. Since 1975, they have been providing quality lab tests for their customers. The company performs more than 15 million tests annually in all medical disciplines. For employers, they offer drug testing for pre-employment screenings, as well as to test for substance abuse. They offer a range of services in pathology and cytopathology and provide expert advice on their findings. With a comprehensive menu of women's health services, you can count on Rochester Regional Health Laboratories for cervical cancer screening and STD testing as well as routine wellness tests, such as pap smears. Their team understands that every customer's need is different and will take the time to customize their diagnostic offerings and adapt to your individual needs. They will always do whatever they can to meet your requests while remaining in accordance with medical guidelines. Sample processing at Rochester Regional Health Laboratories operates 24 hours a day, seven days a week. This means their staff is always available whenever you need them, and allows them to return the results of the lab tests to you in a reasonable timeframe. Typically, turnaround time is 48 hours...

Staff and system administrators move appointments without confirming availability with customers…read more Do not book here, they are inflexible. I needed a 5 minute med check with my primary care and after I drove 45 minutes on the one day I was available they refused to see me at the time I scheduled despite the front office attendant admitting they moved my appointment to make room for another person. When I asked why I was not contacted and if I could get my medication filled still I was refused and told I needed to wait several hours for a possible opening. After years of multiple scheduling and insurance errors by staff I will be finding any other doctor.

This drop in(!!!) laboratory station is sooo helpful. It's straight off of South Main, there will…read morebe the Rochester Regional Bone & Joint on the left corner of the building, you walk past that down the "sidewalk" (or go straight in and keep going straight) until you see a door labeled with Laboratory Testing. I came in at around 9:05 AM on a Wednesday, and there was no one ahead of me. You just check in with your name and basic info on a desktop screen by the door, super easy, very low contact. I waited maybe 5 minutes before being greeted by Kirsten, the super sweet nurse who took my info and did my blood draws. She was friendly enough to answer a few questions and have a conversation with to ignore the discomfort of needles and taking blood. By the time I left at around 9:30-9:40 there was probably 3-4 people waiting after me. Really easy, quick process, especially for my first time there.

Super quick and relatively painless blood draw. There's another phlebotomist option in the…read morecollection of buildings but they close earlier. Head all the way to the end of the road and use the front entrance.

From the owner: If you're a patient, healthcare provider or an employer looking for laboratory testing services,…read morecontact the staff at Rochester Regional Health Laboratories. Since 1975, they have been providing quality lab tests for their customers. The company performs more than 15 million tests annually in all medical disciplines. For employers, they offer drug testing for pre-employment screenings, as well as to test for substance abuse. They offer a range of services in pathology and cytopathology and provide expert advice on their findings. With a comprehensive menu of women's health services, you can count on Rochester Regional Health Laboratories for cervical cancer screening and STD testing as well as routine wellness tests, such as pap smears. Their team understands that every customer's need is different and will take the time to customize their diagnostic offerings and adapt to your individual needs. They will always do whatever they can to meet your requests while remaining in accordance with medical guidelines. Sample processing at Rochester Regional Health Laboratories operates 24 hours a day, seven days a week. This means their staff is always available whenever you need them, and allows them to return the results of the lab tests to you in a reasonable timeframe. Typically, turnaround time is 48 hours...

My phlembologist, who drew my blood, went for an easy spot instead of a proper one. She drew from…read moreabove my inner elbow and said, "It's a small surface vein." But then also added that she "blew the vein so there would be a small bruise." I would worry about blood work being drawn here.....

No one wants to get blood drawn, but when the need occurs, this is the spot to go! Maggie is the…read morefirst phlebotomist to draw my blood, who had no issues finding a vein, a first for me! She did so well finding the best vein that I actually stopped bleeding before leaving the office. Maggie is true pro that knows where to go to get the draw required, and painlessly. Also, as a digital native, it was a double-win that this lab leverages technology (online tool) for an efficient scheduling and check-in process. Well worth the drive from Rochester for the stellar service and professionalism.

Short waiting time. Super capable technicians. Receptionist exceptionally pleasant. Reception area…read moreis roomy and clean. Parking is convenient. What more can one say.

This is a walk-in laboratory clinic, which makes it incredibly convenient when you need to get lab…read morework done for the Omega Family Medicine group next door. Every time I've been in here they've been patient and understanding, something that's very important for a patient like me who has a phobia of needles. It's not a major one, mind you, just a little light-headedness if I get blood drawn sitting up, but they're still quick to make sure I can use the bed in the backroom to lay on while they draw. I've seen a variety of staff members in this location, and they're always friendly and welcoming, and quick to provide great information about their services and what I need to know about my labs. If you have to get lab work done, I suggest stopping in here if you have the option. If you have blood drawn, don't hesitate to ask for juice! They usually have it in the fridge in the front room.

Last week I had to have a blood draw for an upcoming doctor appointment. It has been years since I…read moreused the Rochester Regional Lab at 400 Crosskeys Office Park, Suite 425, Fairport, NY 14450. It's not my usual spot but I ended up there. I am absolutely delighted with the staff there. I am needle-phobic and "a tough stick" on a good day. My veins roll, hide and often refuse to cooperate. The phlebotomist listened to my concerns and what I've learned from past --difficult-- blood tests. She looked at both arms, checked out a hand and decided to call in a more senior staff BEFORE trying to stick me. Wise, and very considerate! The second staff member did an excellent job. Not entirely painless, needles never are, but this lady, (I believe her name is Jennifer) did a fantastic job getting in and getting the blood with no mucking about. There was NO bruising even though I bruise very easily. The only mark on my arm was from the adhesive tape that I pulled off 8 hours later. Very sticky tape it was. I will go out of my way in future to use that office for my quarterly blood draws. Excellent job, both of you!

Very professional; we had a Genova Diagnostics test kit and the Rochester Regional Staff knew…read moreexactly how to handle it. No appointment was necessary and the wait time was only 15 minutes. The blood draw took less than five minutes even though it was a lot of tubes. The phlebotomist even allowed my son to watch videos on my phone to keep him calm during the procedure. I would definitely recommend them to family and friends especially those who have children with special needs. I wish they'd open a location in Buffalo!

Wow, I don't understand all the negative reviews here. Front desk receptionists were lovely and the…read morespace itself was warm and inviting-all decorated for the holidays. I was in and out of the office in less than an hour which is amazing as I was a walk-in for some x-rays. My x-ray tech was the loveliest person who made sure I felt comfortable and cared for. I wish I knew her name so I could shout her out. Lots of parking at the front of the building available, as well as handicapped spots. The way I was treated here is how all healthcare facilities should treat their patients! Update! My doctor received the x-ray results within an hour or two of getting them done.

They failed to capture what the doctor ordered. They had me come back again and I had a panic…read moreattack in the smaller mri chamber they used