I absolutely love Milestones. I have been going there for almost 4 years now. I have 2 children…read morethat go there for different reasons. Milestones has become a place that I can trust for both of my kids. The hard work and dedication in the therapists is truly amazing. Not to mention the progress both my kids have made. Both of my kids were non verbal, and now I can say neither of them are. The therapists listen to everything I have to say or have concerns about and we tackle them in therapy. They have helped me tremendously and I have honestly no idea where I would be without them.

The worst therapy my child has received. The therapist don't seem to do more than go through the…read moremotions. They discriminate as well. If you are not a certain status they dismiss what you want to share about your child and the problems you see at home with them. Find a different therapy program. My child regressed until I moved to a more professional setting.

My daughter had an independent evaluation and while the wait was a bit to get her initial…read moreappointment, I was really pleased with the staff. They were great with my 7 year old, making her feel comfortable with all of the testing. They were great explaining things and she enjoyed her time actually. When reviewing the results, the psychologist was very thorough and explained everything quite well. She referred us to an eye doctor to rule out any potential functional issues, and I was shocked to learn that she did indeed have some functional issues. After receiving that diagnosis, the psychologist was better able to diagnose. I appreciated that she didn't immediately jump to a diagnosis and prescribe medication. Overall, we had a wonderful experience.

Called on a Tuesday. Was told I could probably get in the same week and they would call me back the…read moresame day or the next day. I received no call. I called on Thursday - for over and hour off and on - there was no answer (and no voicemail or outgoing message). (There is an option to email them through their website - but don't bother because you get a message saying due to high email volume to call them.) When I did get through, they did not apologize for not calling me back as they said they would on Tuesday, which I thought was very inconsiderate. I told them about my Tuesday new patient call, they took my name, put me on hold, and then I was disconnected. later that day they called me back and I got an appointment - with a social worker which is not what I requested. So I am looking elsewhere, this group is just not working for me.

Awesome place to take kiddos for therapy! Our son improved a lot and had a great time going there…read moreeach week. We really like the staff, the environment, and the general sense that you get that they really care about your kiddo. Such a great place. We've been to a lot of therapy clinics in the Spokane area and were very happy with the Achieve Center and their staff!

We have been going to Achieve Center for almost 9 years. I have always been impressed with their…read moreamazing therapists and fantastic receptionists. I just wish their billing with Molina would get fixed so my youngest daughter could go there too, instead of Youthful Horizons who I am not as impressed with thus far.

During my time at Synergy, I had great care for my back, neck, hips, knees and ankles. Chuck and…read moreArch provided excellent treatment and did not give you an exercise to do and then leave you to your own devices to complete the exercise while they did something else. They spend the full time of their visit with you and are very hands on. The only reason I stopped going, was because my insurance decided that Synergy was not in my plan after a few of months. I recently have changed insurances and plan to return as soon as all of the insurance details are finalized.

Referred by my primary care doc for massage therapy. Had several visits there…read more The therapist was busier typing on the computer, teaching me the "homework" she loved to give, explaining the therapy, etc, rather than actually doing the hands on massage work (which was what I needed and was sent there for). I did not want to learn to become a therapist. Out of the several hours I spent there I got about 1/2 hour of actual hands on massage therapy. I left and went else where to save money, time, and get the hands on help I needed.

Working with Youthful has been a terrible experience! We were referred to here for my son when he…read morewas 8 months old for a delay in crawling. Things started okay. The PT, Ellie was nice, but not very helpful in suggestions, and not that hands on and if he was fussy at all would usually cut our sessions short. Once he was crawling she moved us to once a month. From there we did not hear from her for three months, while he was trying to walk. I kept texting and calling, asking about appointments and sending videos of his walking, which seemed off. Eventually we heard back and she referred us to get orthotic braces. (Something we could have done months ago). Then she left. We got a new PT, Aliece who was nice, much more hands on, and more helpful with exercise suggestions. A little ways into it, we were put on a once a month schedule and it would take up to 3 weeks to hear from her for an appt. Again, we were left for 3 months with no appointment, at which point, they wanted to discharge him, which after speaking with the owner, he said was an error on his part for lack of communication. I reiterated all of these problems that we've had and that communication seems to be lacking everywhere there. Here we are, a month after leaving their service and I just got a text from Aliece about scheduling William for an appointment, this is 3 months from his previous appt, a month after speaking with the owner and the PT had no idea that we weren't going to Youthful anymore. This was after speaking with the owner! Horrendous communication and scheduling! There needs to be guidelines. We've been with them for over a year, my son just turned 2. We also had a speech eval done after we, his dr, and teacher, all shared concerns about his speech and the therapist asked some questions and then wrote us off and said we'd check back when he was 3. She didn't even observe his speech. The priorities of this company and therapists are clearly not aligned with providing crucial therapy to young children so that they may move and talk through this world and to support families with children that require extra support. If you care about your child do not waste precious moments with a company that can't even communicate with each other let alone the parents.

Life changing! These individuals love their jobs and it shows, from the receptionist to the…read moretherapist they are exceptional human beings. Kids are loved here, families treated well, and anyone can see the amazing growth and effort put in by all.