I placed my older brother in June. I have been working hard to get him accumulated, we want to go…read morehome. He is doing a lot better and better know it takes time. I have been coming from California every other week to work with him and on all his problems with IRS and etc. When I have been there at a week at a time I have been eating with him on all three meals. I paid $125 and then $250 for meal tickets. The last time was there (July 18th Thursday) having breakfast I ordered oatmeal and toast and bacon. Johnny brought my oatmeal, I prepped it and waited for my toast and bacon. Had no problem watching him wait on residents, but when he started bussing tables I waved down. He went and brought my toast and bacon on a hot plate, the toast and bacon was cold. Don't understand the hot plate, but when he sat the plate down he said can I ask you a question? I said sure, you every heard of patients? I said Johnny, "where I made I mistake I should of asked for my breakfast to come at the same time. He just walked away. I will not eat there again, when I come and visit my brother and goes to the dinning room I will just have water and set with him and discuss what we have planned for the day. I want to apologize, caught in the moment, I am very happy with Merrill Gardens, they are taking very very care of my brother, I should of just emailed Chef Stevens. He is the one to handle his staff.

My father is staying at Truewood by Merrill. Jasmine at the front desk was extremely rude and…read moredismissive of me when I called to speak to someone in billing or a manager. I've been calling for a month and leaving voicemail, with no response . My father's charges have gone up almost DOUBLING with NO EXPLANATION and NOBODY available/willing to talk to me (and YES, I do have POA, and I told that to Jasmine). Meanwhile, he has been paying EXTRA for his stay and the last 2 times I was there, his floors were dirty and his room was dusty. They are TAKING money from an old man's bank account with NO EXPLANATION!

We visited several facilities. We spoke with Michelle, the community relations director at the…read moreVineyard. She was so knowledgeable and kind that you felt comfortable immediately. She took us on a tour and answered all our questions with patience and understanding. We chose the Vineyard.

Vineyard management and staff are truly first rate. The care is amazing. They are so kind and…read morepatient even in stressful situations. Always smiling and calling residents by their first name. Very respectful. The food is very good, well balanced, and appetizing. The place is full of light because of the numerous windows. The resident rooms are spacious with large safe bathrooms. The inside patio delightful on days that are not so hot. The residents seem happy and content. My partner has been there now a year and has acclimated very nicely. I highly recommend Vineyard if you have a loved one who needs memory care. Philippe Neraud

The providers they sent me were great, however, dealing with the company was strenuous on multiple…read moreoccasions which made it difficult to schedule and track costs and deal with insurance. Very difficult to recommend them.

Audra and her team took great care of my mom! I am so grateful I found synergy home…read moreCare they gave me peace of mind when it came to my Mom.

Great cinco de mayo party! Great food , great margaritas, great servic, great entertainment. Loved…read moreit!

My wife and I searched several retirement communities before discovering Carnegie Heights. We are…read moreimpressed with every facet of this facility. The staff is knowledgeable, professional, well prepared, kind and friendly!!! Facility is impeccably clean, food is terrific!!! Thank you to everyone at Carnegie for making this move so smooth. Special thanks to Steve, Val, Donnie, Michelle, and Cassie.

It's my pleasure to leave a 5 star review. The Key hires good healthcare workers…read more who are dedicated and experienced. I felt that my bedridden Mother was in excellent hands and I never had to worry about anything. Thank you "Key" for the peace of mind that you have afforded me. It means more than I can tell you.

Complaint Description: Home Care Assistance was hired to…read morecare for me while my wife traveled for work. The care taker lined my self cleaning oven with foil which has ruined my oven. The company owner, Nick Paciello, bragged about the training provided to his team members and about how his team is good at cooking. The Care Giver was not educated on how to utilize self-cleaning oven. She lined the oven with foil which melted into the oven and is now impossible to remove. Nick refuses to acknowledge that his team member was negligent and he blames me for not educating his team member on how to use the oven. Please note that I was bed ridden and unable to walk on my own. I did not know she was lining the oven with foil. It is not my responsibility to teach Home Care Assistance's team member how to use an oven. Nick refuses to take ownership. I would NOT do business with this company.

This review is for Chantel Director at Poet's Walk. Chantel…read morewas incredible and made me feel comfortable while interviewing today. She has an open door policy and I think that's awesome. It was a breath of fresh air to see a director have such passion for her residence, and employees.

Excellent place with caring compassionate staff, multiple activities throughout the day, good food…read more Our family is very happy. Thank you.

I am so impressed by Kathy, the owner of Nevada caregivers I had two other companies before her to…read morecome in to take care of my mother, which are very well known. If I would mention them they do not even come close to the care my mom is receiving from one of her employers that she has on staff. I highly recommend her company.. Sincerely, Darryl P.S. There are two or three other that go by the same name be sure you choose the one I am recommending and that's locate at 5940 S. rainbow

Kathy came to our house to give help to our dying father and after one visit it didnt work out. She…read moretakes a large deposit then her employee doesnt want to return the next day so she keeps the money anyways. We have tried several times to get the refund from her but she just hides from us.... Really KAthy is it worth taking a dying persons money??????? sad and heartless.

Came here to check this place out and what an impressive place!!! So big and so clean and there's…read moreso much to do. I wouldn't mind retiring here myself!!!!! There was happy hour happening when I visited and there was an entertainer in the dining area. Everyone could drink wine and have snacks while everyone sits around and listens to him sing. He was very nice and very entertaining. They have a library, gym, hair salon, nice pond in the middle. And their movie theater was huge!!! It was cold in there but in each seat they set a blanket and you are definitely going to need it. There's even a bar area too. This place was so nice and I could tell everyone was happy to be here.

Manager don't care about residents and are not very helpful I would not recommend moving into this…read moreplace even though they do have a lot of activities

From the first interaction with Rest At Home, I knew something was different about this company. I…read morereceived three referrals from a skilled nursing facility where my father is housed. I called each referral and from the first two minutes, I knew this was the company that would best serve the needs of my father. I initially spoke to Chris who was very nice and knowledgeable about the services typically needed by the elderly community. He also was very helpful in getting me to understand 'why' my father acts a certain way and how we as a family can help him - to help himself. Chris carried on a conversation that was genuine and honest. Never once did I feel he was putting the companies interest above those of my family and my father. I had the opportunity to meet the caregiver before any decision was made. Chloe was an absolute sweetheart. She asked just the right questions and then described to me and my family what it would be like to have her care for my father. She explained her style, how she deals with difficult clients, and what she expects from the family. This was very refreshing because she actually set expectations for everyone. This made all of us siblings comfortable and we knew my father would like her. It's been a couple of months now and my father thinks he has a new 'girlfriend.' He acts like a kid now and has changed his behaviors for the better. Chloe has the patience of a Saint because my father can be difficult, but she never lost that smile - something our family had a hard time doing for the last couple of years. Taking care of a family member is very difficult. I am so glad I put my trust into Chloe and Chris. I want to thank both of them for changing my family's life and most importantly my father's life.

From the owner: Rest At Home provides affordable, compassionate non-medical in home care to seniors living in the…read moreLas Vegas area that desire to remain in the comforts of their own home.