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    Jacksonville, FL

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    InstaLoan

    3.7 (3 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 3 weeks ago

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    11 months ago

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    Navy Federal Credit Union

    Navy Federal Credit Union

    (12 reviews)

    Riverside

    I switched to this CU from All In. I was hoping for better service, but this place may be worse…read morethan All In. I was trying to make an online purchases, they sent/text me a verification code to verify it was me, I put the code in, and the card was declined. However, when I went to the Navy app to check my balance and transactions, they claimed the transaction went through. The transaction did NOT go through on my end or the airlines ends. When I called to dispute the $1700 transaction because it DIDN'T go through. They informed me it can take up to 120 days to get my money back. I don't have 120 days to fix YOUR screw up. I need to buy the tickets NOW. These people were NOT helpful when trying to correct their wrong doing. Back to All In I go. I highly recommend any other CU over these guys. I want to add: All In will replace any disputed funds back into your acct while they investigate. Navy refused to do that.

    Been with NFCU for decades and nearly 10 since I retired from service. Always amazing customer…read moreservice, branches are always nice, and the rates for loans are VERY hard to beat. I'm surprised by some of the negative statements as all my family and many friends use NFCU and wouldn't dare go elsewhere. Always great. I've been hacked twice and NFCU was quick to stop the stupidity, take control and issue me new cards, get my funds restored VERY fast, and get us back to normal. During shutdowns, we are always covered. Find another bank that does all that.....and does it well. :) Always NCFU here. -Eric

    VyStar Credit Union

    VyStar Credit Union

    (29 reviews)

    Westside

    When you pull into this Vystar location, you instantly realize you are the mouse in the maze as you…read morehave parking on the left and right, but to get to the door you have to move up, to the left and left again, then right. I always end up parking near the door, so you have to be careful someone does not cut through the parking lot to snag a parking space at the front, then there are the pedestrians. This layout is a mess. I am sure the Vystar management wishes they could tear it down and start over with something more pleasing, but they are using an old branch of a former bank, and it works for their uses. When you enter the facility, you can tell it is old and dated, with the staff members at the front to great you and help you, if needed. Most of the interior is carpet, with tile at the teller windows. There are a few desks to help you write out your transaction slips and then the line of tellers. On a recent trip I noticed 5+ tellers, so they were there to help and that was on a Friday. I have never had to wait more than a couple of minutes in line. These tellers are the best at Vystar, or maybe our area is spoiled. I know I have been to other locations on the southside/phillips and the wait can be like watching paint dry, not at this one, the Wabash location. Great service, wish the decor was a bit newer/nicer, but then again, I go there for the service.

    This location sucks. Why make an appointment ahead of time when you're still going to be waiting a…read moreminimum of 45 minutes no matter what? There has to be a better way to channel the influx of people waiting to be seen. Perhaps let's not schedule 18 customers for the 3 banking consultants behind a desk. The only thing great about this location is the music they have playing in the lobby.

    InstaLoan - titleloans - Updated September 2026

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