I definitely recommend ICRS! Scott and Misty went above and beyond to advocate on our behalf and…read morehelp us navigate the nightmare of a large loss insurance claim. Scott has worked as a public adjuster for more than 15 years. He was extremely knowledgeable about the process, laws, and holding the insurance company accountable. The initial amount the insurance company agreed to would not have been enough to restore our property, and Scott negotiated to maximize our claim.

In February of 2023, our family woke up to a nightmare. Our house was filled with smoke and on…read morefire. My wife and I were able to get our son and pets out of the burning house without any injuries, and our local fire department arrived on the scene quickly to put out the fire. Unfortunately, by the time that the fire was out, most of our home had been destroyed. We contacted our insurance company to start our claim and were immediately met with opposition and confusion on their part. It looks several weeks for our insurer to assign an adjuster to our claim. This initial experience with our Insurance company led our decision to hire a Public Adjuster to navigate the process and advocate on our behalf. We couldn't trust that our Insurance company would handle the claim responsibly, and we quickly realized that we needed someone to fight for us to hold our Insurance company accountable for the policy that was in force at the time of the loss. We were extremely fortunate to find ICRS and secure Scott as our Public Adjuster.  Our Insurance company mislead us at times, and withheld information when it benefited them. It took several weeks for them to provide a copy of our policy, and when they did, they excluded information that benefited us. ICRS pressured them to provide a full copy of our policy which included benefits they had initially excluded. Our Insurance company provided a rebuilding scope that was unrealistic and not aligned with the actual cost of rebuilding our home. ICRS countered with a realistic scope and also advised us to secure several independent quotes on our own. ICRS then leveraged its scope and the independent quotes to force the Insurance company to pay out a more realistic amount for the rebuild. The scoping process took months, and ICRS drove the communications the entire time.  The first adjuster that the Insurance company assigned to our claim arrived at the site visit and interview with a combative attitude, where he used inappropriate language, and attempted to force the negotiations in the Insurance company's favor by manipulating the facts. ICRS swiftly called out the adjuster and guided the negations back on track in a professional manner.  Our Insurance company cycled through four adjusters during our claim. The pass-down of information between these adjusters was insufficient at best, with each new adjuster attempting to avoid payout using the same methods that failed with the last. We were astonished that a company could act in this manner without serious recourse. Nonetheless, ICRS was able to leverage emails, photos, inspection reports, and additional documentation to bring each new adjuster up to speed after each transition. ICRS' efforts kept the claim moving every time that the Insurance company attempted to stall, and they attempted to stall many times. When our Insurance company misrepresented the policy and refused to pay out for damages that were covered, ICRS drove the communications process and provided documentation, which included case-law excerpts from similar claims that had gone to trial. This approach kept the process moving and provided breakthroughs on some of the vital areas of negotiations. Through the process, ICRS provided a paper trail of communications and documentation that our Insurer couldn't ignore, and ultimately they were forced to pay out for the covered items due to the exposure that ICRS had made apparent.  ICRS increased the overall claim by more than 20% during the planning and rebuild process through supplements. Through negotiations with our Insurance company, ICRS increased the claim by 104% over what was paid out. 104%... double what the Insurance company released up-front in our initial settlement. Additionally, the payout ICRS secured for us was 31% higher than our policy limit.  Before that fire, we had heard insurance companies pull out every trick in the book to avoid paying out on a policy. Having gone through this experience, we can say that the behavior on our Insurance company's part was disgusting, and far worse than we had ever imagined possible. We advise with 100% conviction that anyone dealing with a large loss such as ours, hire a public adjuster to navigate and advocate on their behalf in order to get the needed results. Without hesitation, we recommend ICRS to anyone going through a similar situation. Our family could not have rebuilt our home with the funds our insurance company provided, and we only have a home to return to because of ICRS' efforts to hold our insurer accountable for the policy we had paid for. Throughout the claim, which lasted over a year, ICRS navigated the entire claim process with professionalism and care. Our family offers a sincere thank you to Scott, Misty, and the entire ICRS team.

I had my roof done by WDR in 2021 and honestly everything during the install was fantastic. They…read morewere quick, at one point it was going to rain mid-way through the install so they pulled out all the stops and they got my roof done ahead of schedule before it rained. Since then the roof has held up great! Last week I started seeing a leak on the outside of my house. I called them up and the owner sent someone out the same day just to rule anything out. When they came out we both agreed that it didn't look like there was anything wrong with the roof, but that didn't stop them for doing their best to stop it from leaking they added some caulking around some holes in the stucco and masonry and fixed up some of the flashing near the leak. After that, it was still leaking, but Brad, the owner, was kind enough to come out again, even though it had NOTHING to do with the roof just to double-check on me and make sure that I was doing well. At the end of the day, they took off a side gutter and found a hole in the wall that the builders had left from when the house was built. Again, STILL not roof related, but they treated me like family and helped me as if it were and fixed it up for me. Literally cannot say enough good things about WDR! I've never found a company that is this helpful or this responsive.

I really appreciated everything Ben Willows with Austin Roofing Company & Water Damage did for my…read moreroof replacement. What started as raccoon damage ended up turning into a full roof replacement--something I had been putting off for a while. Ben took the time to walk me through every step in detail, including how the insurance process works. That alone can be stressful, but he made it much easier to navigate and gave me peace of mind throughout the process. He was professional, responsive, and communicative from start to finish. There are plenty of roofing companies out there offering similar services, but I truly felt that Ben and his team provided the best value without compromising on quality. I'd highly recommend them to anyone in need of roofing work.

FVF Law represented me in an accident in February of 2024 wherein i was struck from behind on my…read moremotorcycle sitting at a stop sign. The careless driver put me in the hospital for two nights, but fortunately did not injure me severly or disable me permanently. I had never been in this type of situation in my lifetime and felt fortunate for their professional advice and assistance throughout the process. They effeciently won my case and settled with this driver and his insurance company in an efficient time frame. I highly reccomend them to represent anyone in need of legal protections and services.

I unfortunately found myself needing an injury lawyer after a car accident. When I searched online,…read moreFVF Law came up with the highest ratings, and the reviews raved about them. From the first phone call, I was confident that FVF was the right choice. The process was a long one (when isn't it?!) but FVF kept me updated with regular check-ins. I was able to get the medical care I needed and not stress about having to battle with the other insurance company for coverage-FVF did that for me! I had a great experience hiring FVF Law to represent me, and I would use them again should the need arise. I've even sent my friends to them after being in a car wreck so they could have elite representation.

Chase is so honest and helpful. He did a great job by checking the attic that was leaking water and…read moremade sure that there was no mold and gave us great suggestions.

We asked them to come out after a toilet leak back in March 2025. They were great in the moment,…read morebut after being paid by out IN FULL by our insurance company, they raised the price and asked us to sign something saying that they were to be paid even more money (which we refused because again they were paid in full). Now they are harassing us for the so-called remaining balance. We have repeatedly explained to them that they were paid the agreed upon amount of $11k+, but we are still getting emails from them asking for more money. I wish I had called an entirely different company for my house flood rather than rely on the Google search I had to do that morning. Hopefully, this review will help you avoid a terrible mistake.

DO NOT HIRE THIS GUY! He is the worse excuse for a Public Insurance Adjuster that I have ever…read moreseen. Do not agree to this guy as an Umpire if you are the Appraiser for the Insured as it will cost your Insured a lot of money, maybe even 7 figures. This "company" is pathetic.

From the owner: We are a fourth-generation public adjusting firm focused on representing the interest of property…read moreowners in the settlement of property insurance claims.

This insurance agency has been handling my flood insurance for 20+ years. Just recently decided to…read morebundle the auto and home mortgage insurance with them. The employees there are amazing in how they handled my business. I feel that they have every aspect covered. No shortest of support. And very efficient too. It has been a pleasure doing business with them.

Complete and udder disgust with this office. I have been with Allstate a long time, and often…read morerecommended this office, but I will no longer do this. My son who DOESN'T DRIVE yet, and just got his permit, this office is attempting to force me to pay insurance for someone that DOESN'T DRIVE YET! Total idiots! I will add him when he is done with driver's education and is actually driving! Beware ... if you have a teen in your house they are waiting to rip you off! HORRIBLE!

I was referred to All Nations Restoration by a neighbor. I was scheduled for the next business day…read moreto have an area of concern on the exterior of my home assessed. Jeremiah was professional and knowledgeable. He managed and treated the area of concern and shared additional information about exterior home mold and fungus growth and preventative measures. Many thanks

Folks at the Georgetown location were so helpful and quick. They even offered to show me the…read morefailed part so my teenage daughter could see. Really nice waiting area, even with an indoor playground! I highly recommend.

Had a water mitigation need. Jarrod Woeller was a great technician. Communication was quality, told…read moreus what to expect, and pricing was transparent.

Had a very pleasant experience with these guys during a tough time. Had a condensate line clog and…read moreit flooded all under our furnace. We managed to clean up the water and fix the clog, but we didn't know what to do next. Ryan and Chris came out quickly the next morning. Went over everything, explained some options and Chris promptly got started on clearing everything out. Chris had a great attitude the entire time and was willing to go above and beyond to get this taken care of for us - would choose them again