Christopher at Ryan Horan's office saved me thousands of dollars on my home and auto policy. It was…read moresuper easy to get the quote and switch over my coverage from Liberty Mutual. I highly recommend them!

I was transferred to Ryan by State Farm when my original agent retired. The attention to my…read morepolicies was less than stellar. I went out for another quote which State Farm could not even come close to.

Amazing customer service! Kevin helped to reduce my auto policy by over 50 % of what I was paying…read morefrom my previous insurance company. He was so personable and friendly and he took the time to answer all of the questions I had. I would highly recommend using this agency for all of your insurance needs!

I absolutely love this agency! When I call I get a person that can a see my questions with…read moreexcellent knowledge. Person service is amazing, not just a number truly care for my insurance needs! I will recommend my family and friends to call for a quote!

Cara Sparks of American Family Insurance in Hoffman Estates reviewed my office liability policy…read more(which had been through someone else) and noticed that it was waaay too low in coverage. The former agency had just renewed the policy each year without going over the specs to be sure that it was still appropriate for me. Cara got me a new office liability policy that increased my coverage significantly at the same price that I had been paying. She is always friendly and upbeat. I never feel like she is 'selling' me - instead, I feel like she truly cares about providing the best coverage at a good price. It's a good feeling!

Cara Sparks and team are the standard by which customer service should be measured. Always prompt…read morewith turning around information and always there for me when I need advice. Always have our best interests in mind with arranging what we need at the best possible premium. We have had to file a few claims and Sparks and team walked us through each step of the process making it a very painless process! You won't know if you "like" your agent or your "insurance" until you "need" it. Sparks and team truly attempt to make us feel like part of the "American Family." I would give them 6 Stars!

I have had a great experience with Bill Nelson - State Farm. Their team is professional,…read moreknowledgeable, and provides insightful guidance to help me understand my coverage and make informed decisions. I appreciate their responsiveness, attention to detail, and commitment to providing excellent customer service.

Very knowledgeable about coverages and discounts available considering my previous agent didn't…read moredisclose. Met in person in their office which I highly recommend. The process was smooth and helpful. It is very nice to have a local agent that has my interest and checks with me from time to time.

For good hassle free service contact Horn Insurance. I've been doing business with the Horn family…read moresince I started my business in 1996.

I was looking for new agent representation. I can only say about Horn-McGowan this is Definitely…read morenot the one. After spending 40 minutes last Monday w/Tom and following up this morning nothing had been done and apparently all the information I gave him last Monday was no where to be found.

Insurance is in my blood. Over 100 years ago my family started an insurance agency and I grew up…read morelistening to my mom and dad talk about the business. I didn't go into it which greatly disappointed them and have since worked with many others over the past forty years as we have bounced around. In every case I knew more about insurance than my agent - until I started working with Katy Zimmerman at Shelter. Incredibly knowledgeable, hard working, very prompt and an effective advocate for me with her underwriters. Couldn't imagine a better agent.

Just took my neighbor to the local agent here and wanted to write a quick review on what a great…read moreexperience and professional team they have. We were really "shopping" for more than just a quote and got sound advice, a huge competitive price and I felt confident in the option I recommended so had to Yelp this insurer.

I was given the opportunity to meet and work with Daisy to discuss whether or not I was eligible…read morefor life insurance. It is a very important topic to me and my family just in case anything were to happen to me in the near future. She was incredibly helpful and very knowledgeable, providing me with information on which policy would be the best for me. I know I am in safe hands now. If you ever need help opening a policy and don't know where to look or start, Daisy at State Farm will definitely be able and to help. 100% recommend her to many others who seek help. I will ONLY meet with her if I ever need anything in the future!

Been with Diana for 5 years and I have no idea why. The worst service ever. She recently called her…read morenumber and she had a message just saying that she was gone and to contact someone... indefinitely. What?? I have asked for months, almost a year to get comprehensive coverage and she will not call me or provide any sort of customer service to get me there. I'm tired of it. I've been wasting my money for years! The service started out mediocre and only got worse over the years.

I have canceled my policy 2 times & every time i call they say that my policy is still active. The…read moreemployees are clueless and say that i's effectively cancelled and is definitely not true. They raise the quotes every renewal & never qualified for a discount after being with them for 6+ yrs & safe driver no accidents & prices just keep going up instead of down! doesn't make any sense.