I have to say the coverage seems to be good as I did shop around recently as I was extremely upset…read morewith poor response to claim, which the process is terrible. My water heater went out and it was going to be three to four days for them to get a plumber. Plumber came earlier but had to work directly with plumber. The first technician said nothing they could do to get plumbers to come earlier but called again and was told by another technician I could call plumber directly. I had to wait nearly two weeks to get any approval on replacement of water heater. Finally heard back from their consumer affairs concierge department after elevating. I was approved but going on over a month since this all began and still waiting on check reimbursement for the coverage amount. I was also told by their sales as I considered canceling that they are teaming up with AIG and working towards improving claim process by training their claims team technicians and contracted service providers. Hopefully things will improve before I make my renewal decision later this year for a third year of coverage. I have used a few times that was simple visits that I am sure did not cost anything above my fixed fee and the only other time I felt service was good was when they quickly approved fixing my garage door opener. This favorable end to my first year of service that was paid by sellers when I bought the house led to my choice to renew home warranty. This second year has started a bit rough.

This company was willing to replace a small part on my fridge ice maker. Denied service on my ac…read more No call, no show for 3 appointments in a row, then finally somebody shows up, spends 5 minutes and the claim is denied. Said it was not normal wear. Then I seemed to convince them it might be, they said then it was improper maintenance which is also not covered. Bottom line, if it's expensive (and that's why we paid for the warranty), they won't cover it. Appeal process was just another review with the same level as the person who denied it originally.

Ive been with Chris about a year or so now. I was shopping around for insurance and I decided to go…read morewith an independent insurance agent. Best decision I've made! Chris set me up with a quality policy and saved me a good amount of money then and now at renewal. Will recommend Chris to anyone!

I moved my bundled auto, renters and umbrella liability insurance policies over to R Hobbs…read moreInsurance Agency approximately three years ago when I got really fed up with my previous insurance agent who was a captive agent to a well known large national insurance company. When I moved my insurance policies over to R Hobbs I immediately saved approximately 30%. The savings was huge! Chris and Lynn at R Hobbs are wonderful people and easy to work with. Very professional!! The difference is their agency is a brokerage and they can shop around insurance policies across many insurance companies to try and get their clients not only the best insurance coverage but also a better price than the captive agents. I should have moved my insurance to R Hobbs long before I did and I would have saved even more. I highly recommend R Hobbs Insurance.

worst insurance customer experience I even had, took the money and told me my file is closed, let…read moreme call the general number. No any refund. Awful!!!!

Awful service when it came to a accident claim. Agent did not even know what was going on- best…read morepart is agent asked if the vehicle still needed to be on policy (after HER agency) totaled car. Felt completely neglected and not supported with process.

Love, LOVE working with Matt Settler! Professional, friendly, and most importantly - RELIABLE. Of…read moreanyone I've had to work with - insurance agent or otherwise - he is the MOST dependable. He works hard to get my family the best deal for home and auto insurance. Always quick to get back to me, super respectful of my time, and he goes above and beyond to answer any questions or concerns I have. He even sent my newborn a baby gift! Who can say that about an insurance agent!? I highly recommend Matt Settler and Richter Insurance.

From the owner: Richter Insurance in Buffalo Grove, IL, is an independent agency providing custom car insurance,…read morehomeowners insurance, business insurance and life insurance policies.

Christine is a wonderful person first of all and the most professional end experienced insurance…read moreagent you can have. For over 12 years she has helped our family, and even friends with their home, auto and life insurance. Highly recommend Christine in Buffalo Grove!

State Farm, we give you thousands a year for insurance. Stop giving us cheap little paper cut along…read morethe dotted line insurance "cards." They aren't even cards. It's just paper you cut and fold. We are not kids playing paper dolls. We're adults paying you big insurance dollars every 6 months. Stop being cheap.

I just switched to American Family Insurance. WHAT A GREAT DEAL!!! I got all my insurance needs…read moretaken care of here. My agent is the most efficient, hardworking and knowledgeable person ever. She took her time to explain all aspects of insurance. And SAVED ME A TONS OF MONEY by bundling. I liked my previous agent, but with Sukh Agency, it is complete understanding what I am getting. Prices are very competitive and coverage is great!!!

From the owner: As your local American Family Insurance agency in Schaumburg,IL, we'll work with you to inspire and…read moreprotect your dreams whether you're purchasing a car, buying a new home, starting a small business or leaving behind a legacy with life insurance. Mongolian speaking insurance agency.

Great customer service. I've spoken with Maria many times and every time I have a question…read moreregarding my policy or need assistance, I have all my questions answered and documents sent in a timely manner.

I have been with Carla Bondy and her staff for 10 years. They are very…read moreprofessional,knowledgeable,and friendly. We have coverage on several condos, our business, and all other types of insurance that they offer. We are pleased with the quality of customer service we have experienced. I have recommended State Farm to many of my friends and family. Debbie C.

Matt Trembley at State Farm is a spectacular State Farm agent. He looked at our home and auto…read moreinsurance and let us know how we could save money. Give him a call.

I have known and used Matt Trembley -State Farm insurance for over 10 years for my home owners and…read morecar insurance. Matt takes his business and your concerns very seriously,when you meet and get to know how he does business, you will agree. I also was concerned about cost and if you compare the insurance and the service you get, Matt is the way to go.

Came in for a claim estimate. Got into an accident and this was their insurance. Rick was the one…read morehelping me. Gotta say he was super sweet and even patient and entertaining to my 5 year old. We were in and out in 45 minutes with no wait time upon arrival. Wasn't as painful as I thought it would be.

Product purchase is a cost saver. Customer service by Suzanne was excellentread more