They have been nothing but difficult to work with. I've tried to cancel my account for days I was…read moretold it was finally cancelled yesterday (when the 800 # told me they would back date my cancel to the day I requested! 11/5). Now they don't know when I'll get my prorated refund for my unused premiums. They have been nothing but a headache since the day I signed up! Beware if you won't settle for paying their high rates they'll take their sweet time to refund your money. God forbid if you even actually need to file a claim! Unprofessional and rude.

i had an accident on january 2 with a state farm customer. i have not heard from them on anything…read more the adjuster was supposed to collect data and do a site evaluation. nothing, nothing, nothing!! it's been almost six weeks and nobody knows anything. state farm is like a bad neighbor, period. don't ever do business with them and definitely don't insure your car through them!! worthless!

I've been with Jack Martin for about 15 years now. Back in 22 I had a car that I called in and put…read morestorage on the car. Couple months later I get my bill for the price of full coverage. No big deal hey I've been with them for so long. Early January I call and put my car on storage for the winter. Just got a bill for full coverage again! Tried to call the office and kept getting "Jack is in a meeting". Called to have my policy's switched over to another agent but told the lady on the phone I wanted to talk to Jack first. That was at 9:45. I receive a call from the office at 3pm that Jack is still in meetings and we already transferred your stuff over to the new office. Mentioned that I specifically asked to speak with him before transferring my stuff and clearly they did not listen. Do not waist your time with this agent as he does not care about customer service

Jack and his team have served our family well for over 25 years. Responsive, knowledgeable, and…read moretristworthy!

Man these guys are the reason I love doing business. Patrick is a class act and easy to work with…read more Saved me money across the board. Support local business and save money, it's a win win!

From the owner: Maxwell Insurance Group is a premier independent insurance agency with numerous companies to help…read moreyou find the right insurance to suit your needs With our many different carriers we are able to offer our clients OPTIONS! What type of insurance does M.I.G offer? Auto (Motorcycle, Boat, ATV, RV, Trailer, Jet Ski, Snowmobile) Home (High Value Home, Renters, Condo Unit Owner, Secondary Homes, Rental properties) Business: (Contractors, Work Comp, Commercial Auto, General Liability, E&O, Semi Trucks, Limo & Taxi Service, Office Buildings, etc...) High risk Auto and Home Insurance: (Non-Renewal for tickets or accidents, No prior insurance, License suspension, DUI, SR-22, Non-Renewal for Home claims, No prior Home insurance) Life & Financial Services (Life Insurance, Annuities, Mutual Funds, Term Life Insurance, Universal Life Insurance, Whole Life Insurance, Wealth Management Services, IRA Consolidation/Rollovers, Long-Term Care Insurance, etc...) Why use Maxwell Insurance Group? We'll spend more than 15 minutes to make certain you're properly insured Very competitive pricing and broad markets (22 different insurance carriers) Quick and Accurate Quotes We "Re-Shop" your insurance rates with our companies at EVERY renewal period to make sure you ALWAYS have the best we can offer Over 30 years of insurance experience Our staff is available 24/7

When service is important you will not find a better team than at Stolarick & Co. My claim was…read morehandled quickly and to my satisfaction. Keep up the great workStolarick & Co.

Had a commercial policy there for a few years. Initially, I had good experience with Luke. Some how…read morehe left the company and Mike took over my account and it was still decent (he response to my email/call). Near end of 2018, I was notify Mike is no longer there and Carolyn took over my account and this is the worst experience I had with any insurance company. She won't reply email nor call.. we had to change our policy coverage due to moving to a new office, contact her during end of 2018, again in Feb, March.. it is not until I copy their office main email address I received a reply... not to mention the changes she made are all wrong. Had to cancel our policy and move our business else where to another company that actually cares about their customers.

From the owner: West's Insurance is a fourth-generation, family-owned independent insurance agency. For 85 years,…read moreWest's has been delivering custom insurance options for businesses, individuals and franchises both locally and across the country. Working with a variety of premier carriers, the agency specializes in business, home, auto, life & health and franchise solutions.

So, I'm not in the habit of writing negative reviews. I will here, though. This insurer is…read moredangerously incompetent. Let me explain how I went from paying customer of 12 years to uninsured motorist over the course of numerous preventable mistakes. 1) Bought a new car. There was some mistake in the transfer, and my insurance went from autopay to manual pay. Not a huge problem in itself, standard office mistake. 2) My insurance policy goes unpaid - no one successfully alerted me of this. OK, now this is in 'serious problem' territory. 3) My insurance policy is canceled - no one successfully alerted me of the cancellation, despite having my phone number on hand. Again, customer of 12 years, you'd think it would merit a call or text. 4) I needed emergency roadside assistance months later - the phone operators had no idea who I was. Luckily, I wasn't in an accident where either my fiance or I were injured, which could have left me financially ruined. 5) Adding insult to injury - I call the office to re-set my insurance. I liked doing business with State Farm, and I don't like switching insurers. My rate increased from $250 to $1250. The local agent was even kind enough to inform me that the price would probably be bad at their competitors, because I had been driving uninsured. Talk about salt in the wound! There you have it. I am now happily insured by a State Farm competitor at around $300. I don't appreciate being left uninsured, and I doubly don't appreciate having my rate massively hiked above the going market rate.

I've been happily served by Bernie for close to 20 years. I've used him for Auto, Home and umbrella…read morepolicies. He's aways provided excellent service and has kept an exceptionally good office staff. I've no trouble with insuring nine different autos during that time. Quick, easy and accurate transactions. They are very responsive and helped with a handful of accidents over the years. One stands out, I was at Michigan Tech and wrecked the front end fo my car. They helped a great deal with the extended rental and transport of my car. I also use him for a college investment fund. I recommend Bernie wholeheartedly.

this was the closest branch to Milwaukee. I was visiting and needed to make a deposit. Customer…read moreservice was fantastic. It was not crowded for a a monday that was valuable. It was easy. This is my bank. I highly recommend.!

Not much to say, amazing service, quick answers when you have questions, and quality built into…read moretheir processes. I have been a member for a while and love their service when I need something. If you are looking for a solid CU, this is the one.

Grateful to the agent and her recommendations to adjust a proposal to my specific needsread more

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage that may best fit your needs. Serving the Gurnee, IL area since 2021, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today.

1.) you can never reach anyone at the branch where you do business unless you have a specific…read moreperson's 'personal' number. Well these folks continue to replace competent employees as often as most reasonable people change underwear. I have FOUR business cards in my file for CCU for people with whom we've been very pleased at the GRAND AVEGurnee location...and NONE of them are still there! Have to talk with some know-nothing at their main number who can't seem to use all kinds of personal info provided for BOTH my husband and I to move forward with the RENEWAL:...on our JOINT CD's.... that's BULLSH*T. 2.) We're experiencing some serious injury/illness extenuating circumstances and I requested to RENEW TWO CD's over the phone. She wanted a 'password' to identify me. WE don't have ANY **** passwords!!! Was REFUSED because the less than 'stellar' person on the phone couldn't 'find' and/or use any of the SS#'s, THREE phone numbers, address we've had for 35 years, and birthdates of both of us associated with those CD accounts INCLUDING the ACCOUNT numbers I gave her to verify the CD's I wanted to RENEW. I was RENEWING not withdrawing $$$.... this BS made NO SENSE!!! 3) Have been a member for well over 30 YEARS !!!! and was told I'd just have to 'come in' to renew... WELL I CAN'T right now!!! and needed to get these renewed before they rolled over at some piddly A$$ rate. 4.) I've grown to hate this place..... This is just ONE of SEVERAL...and I do mean SEVERAL various incidents of idiocy I've experienced with CCU. THIS is the worst financial institution with which I've ever had dealings.

Impossible to get a real live human on the phone. Can't contact by email either. They direct you…read moreto their webpage which doesn't have the features they tell you it does. I'm done with their garbage service.