My 12 year old corgi was suffering from a lame back leg and arthritis. I live near IPC and saw that they offered physical therapy, including hydrotherapy (underwater treadmill). The therapists I use (Erin and Laura) and Dr. Ridley are terrific. The team has given my dog back her mobility and her old puppy attitude! We have been going weekly for several months and combine the underwater treadmill with laser therapy and exercises. The improvement has been incredible. They run a top notch business from the facilities, scheduling, timeliness and appointment reminders. I highly recommend IPC for your pets with special needs. read more

My dog tore his ACL so I took him to Intregrative Pet Care to explore alternatives to surgical treatment. I liked the idea of a team-based approach and it seemed well worth the $225. However, when I made the appt, I was told I would be meeting with a new physical therapist. I expressed concern about meeting with someone new but Integrative assured me she was highly qualified. I ordered my vet records, got off of work early and then loaded my dog into his kennel for the car ride- almost an hour in traffic. My dog threw himself against the kennel walls for the last portion- he hates riding when he can't see out the window. But again, it all seemed worth it. When I arrived, I met with a physical therapist, a vet, and a student intern. All were friendly and attentive to my dog. They watched him walk on some mats and then the vet did a physical exam. The vet was thorough, and since she has more experience with ACLs than my regular vet, she was able to explain my dog's injury and complications much better than my regular vet. I was really pleased with her. The vet determined that my dog needed surgery. In the meantime, the vet told me that I could ice my dog's knee and also massage him to keep him comfortable and to ease the inflammation. My treatment plan was the massage and icing. At this point, the vet asked the physical therapist if she wanted to show me a few things. The physical therapist responded that the vet could do it better than her. The vet showed me how to massage my dog's back. The physical therapist offered no help, no feedback, no demonstrations. I had no idea why she was there when she wasn't helping to treat my dog at all. I wished I had just gone to a vet for a second opinion rather than to Integrative. It also made me question this PT's skills- isn't this supposed to be her specialty? Hadn't we arrived at her portion of the visit? I would not want someone treating my dog who seemed to feel so inadequate about her skills- it seemed unprofessional. Integrative may offer good physical therapy with some of its other therapists, but the assessment isn't holistic. The vet is very good though. When I called the office manager, she told me that some physical therapists probably offer more assistance than others during the assessment- it just depends on the worker. I couldn't help but wonder if I had missed out on something, like how to massage my dogs shoulders and neck and the other muscles that he's over using as he hops around on three legs. I was further irritated because I had told Integrative about my concerns about this new PT when I called to make the appt. Integrative only showed me how to massage his back. Integrative offered for me to come back but with the way that he travels in his kennel, I don't really want to drive him anywhere else except to surgery. I'm afraid he'll hurt himself more. Perhaps some of the other therapists are better. Based on the other reviews, it appears so. But just be aware that unless you're absolutely sure that your dog needs PT, you're better off just getting a second opinion from a vet. And even then, be choosy about the PT who treats your pet. read more

This place wants your money and that is all it wants. Don't get me wrong, I am willing to pay people for the services they provide and for the education and talent they bring to the table. But IPC does everything in its power to make you pay as much money as possible. I paid for my dog to have her $200 initial exam/evaluation. I was then given a $1600 proposed treatment protocol. When I questioned whether it was all necessary and if it was possible to help my pet without going bankrupt, i was given a plan for $800. When i asked if the cheaper plan would still help my pet, they said, it would. Why then, i asked, did they originally quote the expensive plan? Why did they not sit me down/call me with all the options? When i expressed an interest in some of the therapies, but not others, i was treated like I did not know what i was talking about, etc. While i may not be a vet, i am not an idiot. And if i'm paying $70 per treatment, i want to be sure the treatments are ones i think will be valuable. Don't forget, within the treatment prescription were two high cost re-evaluations of my pet. One would think that evaluating the patient would be part of the treatments. And if not, would not be $90 for half an hour. But even with all this, i was willing to pay up if it mean my dog would feel better. So i called to schedule an appointment and was told that because two months have passed, my dog would have to be re-evaluated for $90. So, in total, i would be $300 into it before my dog was ever even treated. Their explanations for this were idiotic and just cemented my belief that they do not care about the well-being of your pet. they only care about getting money from you and hold their services hostage until you've paid up fully. They say their prescriptions "expire" in 30 days to make you feel pressured to buy into their high-priced programs. I am offended that such a place exists and pretends to care about animals. They don't care about animals. They only care about animals with extremely wealthy owners. Once again, i understand they perform a service and i'm willing to pay for the service. BUt the way they do business, they require you to pay way beyond the service. It's ridiculous and sickening. Don't waste your money with the initial exam. They will only tip you upside for all you have. read more

The staff at Integrative Pet Care is incredibly helpful, caring, and professional. I have a cranky, old man terrier with a spinal cord injury that required surgery 3 years ago. The surgery left my dog incontinent, in pain and unable to walk. Acupuncture, massage, and exercise therapy got him on his feet, out of pain, and keep my carpets clean. My dog is a toughy -- even a nail trim is a major ordeal. The caring staff and vets at IPC just work with his occasionally bad attitude and always put my dog's health and well being first. My dog and I are both fortunate to have such a fabulous resource so close to home. I know I can depend on IPC to help me keep my little guy on his feet and out of pain. Thank you! read more

Wonderful! Dr Ridley and Emma, our PT, did a through exam and immediately were able to figure out what was causing our pup to limp! Emma has taken great care of him throughout his rehab - she's incredibly knowledgable and and patient with him...he loves going to see her! read more

I have been to IPC with 3 of my dogs. The first was several years ago. She was a bully who was dying of heart disease at a very young age. She was no longer able to walk but loved the exercise which kept her feeling good. She went to IPC where she swam in the pool and was able to move her limbs and some much needed TLC. She was also prescribed some chinese herbs and was given acupuncture which helped relieve her pain and I believe extend her life. Currently I am taking a foster dog to IPC. She is unable to walk and in just 2 months her care team at IPC has been able to get her up on her front feet in a wheelchair. Next up, her back legs. They have shown tremendous commitment to her and her journey. I also take my boy there for underwater treadmill, massage and other therapies as he is aging and has lots of arthritis in his knees and hips. People that haven't seen him for a few months have noticed a marked difference in his energy level and walking. Highly recommended! read more

My dog went here after he hurt his back leg from the recommendation at Blum Animal Hospital and we had a fantastic experience here. My bulldog worked with Francisco and he was wonderful to work with and always patient with my dog (who also had heart issues). My dog did work in the water treadmill and the gym, both were very useful and my dog loved his time there. Front desk staff were so nice and always helpful with scheduling appointments. The rooms were always clean and I would definitely recommend this place to anyone who needs to rehab their dog. Easy street parking too. read more

Yes, as good as it gets! Our Black Lab, Maddy, started coming to Integrateive Pet Care in Chicago two years ago. Without the help and support of Dr. Ridley and therapist Doris Martinkus, Maddy would never have enjoyed an extended life to the ripe old age of 13-1/2. Doris was her underwater treadmill buddy. Maddy loved her sessions with Integrative Pet Care. The staff is wonderful and we will be forever grateful for the way they took care of Maddy, our treasured family member. read more

A year ago we had to take our 3-year old Border Collie out of agility training due to progressive pain and arthritis that he developed due to severe hip dysplasia. He was no longer even able to clear an 8" bar. He hurt, and the more he hurt the less he did. It was a downward spiral of increasing muscle weakness, atrophy, and pain that progressively reduced his mobility. Every movement seemed to be an effort for this young dog. And (understandably) he was a grump about it. He had been receiving Adequan for out a year and a half, but Adequan alone was not able to compensate for the decline in mobility due to his joint disease. We made the decision to bring him to Integrative Pet Care for treatment. Now, after a year at IPC in a comprehensive therapy program designed to address the main hip problem as well as his overall comfort and conditioning, we again have a dog who can work in agility, can jump at his required height of 16", and who has quantifiable increases in mobility and muscle mass. He is is constantly seeking to play, moves with apparent ease, and acts much more like the young Border Collie he is. He shows no signs of pain, and rarely any stiffness. I am very grateful for the amazing turn around Brio has had as a result of the treatment he has received from the vets and therapy staff at IPC Chicago and IPC Hanover, especially Dr. LoGuidice, and therapist extraordinaire, Emma. I have complete faith that their professional skills, and focus on ethical, compassionate care makes IPC a top notch resource for animals that need rehabilitative and therapy services. read more

Hugely disappointed in this place. My dog just had ACL surgery on Monday and he is too heavy lift. I called today asking about rehab services, which he cannot start for another 2 weeks. I asked if they sold harnesses so that in the meantime so I could move my dog. They told me yes- they sell them. So I left work and drove across town to go by one. The person was looking at me like I had three heads as I was asking questions about the harnesses. She then asked if my dog was a client- I said no, but we are hoping so after this two week period. She told me she cannot sell me a harness unless I'm an existing client. I am hopelessly trying to MOVE my dog, and the person I spoke to earlier told me I could purchase a harness. So much for customer service, empathy and any social skills whatsoever. I haven't been treated so rudely in quite some time. More so disappointed because I was hoping to rehab my dog here. read more

I cannot recommend Integrative Pet Care. The spring of 2010 I took my dog to Furnetic, Chicago, for consultation regarding arthritis in her right front leg. She was seen by Dr. LoGiudice and doctor recommended medication & therapy. A bulge was noted on my dog's left front let and doctor indicated to me it was due to stress from limp on right leg due to arthritis. Dr. LoGiudice left Furnetic & went to Integrative Pet Care, Chicago. Co-care of my dog was with Integrative Pet Care and Furnetic(Dr. Ballantyne) During the next 2 yrs the bulge on my dog's left leg continued to be a problem and increased in size. Doctors explanation was that it was stress from other arthritic leg & overall therapy included water treadmill, laser & arthritis medication. In the spring of 2012 I took my dog to a local vet, Petvets, Oak Park, Il. for a laser treatment because it was closer to my home & was referred by a friend. During our initial visit Dr. Cidon(Petvets) asked about the bulge on her left leg, which had gotten larger over time. I explained to her what I had been told & she strongly suggested to let her asperate it & I agreed. The result was malignant sarcoma. Shocked I called both doctors from Integrative Pet Care & Furnetic. Records were reviewed and there was a note from first couple of visits to Furnetic to check the left leg if the bulge continued and grew. Explaination as to why there was no followup, I was told that they "missed" it. My dog lived for 2 years with a painful cancer that could have been treated during that time. I received a telephone apology from Dr. LoGiudice. After 8 months of working with Dr Cidon (Petvets) & Veterinary Specialty Center (Buffalo Grove) and many heartbreaking days & nites I had to put my beloved dog down. read more