Fantastic physician, caring staff, great experience! Will recommend to my family & friends.read more

Lifesigns offers a thorough wellness exam. The staff is so kind, Dr. Leah Tonkin is so approachable…read moreand knowledgable about lifestyle medicine. I definitely will be back!

I have been going here for many years. My 2023 physical was not as smooth as normal but…read moreacceptable. I went for my 2024 physical and have been waiting for 6 weeks for the report. No responses from them to emails, and the patient portal has been down for more than 6 weeks. Very disappointing to see a team that was great turn into a much less responsive service.

Dr Caballero and his nurse practitioners are very knowledgeable and caring. They take their time to…read morelisten to concerns you have, BUT, the wait time is usually excessive, it takes 1 1/2 hrs. total for a regular visit. Besides, they once FORGOT to send the prescription to the pharmacy, until I called to remind them. Really????? Do I need to find another doctor? I have been seeing Dr Caballero's nurse practitioners and himself for 20 years. It would be a pity. They need to change their scheduling procedures and the person in charge of sending prescriptions needs to be more professional.

TO: 1. Medicare 2. my insurance company I wrote to…read moreMedicare & my ins company to APPEAL any and all charges from Hugo Caballero, his lab, and QUEST Diagnostics lab HELLO: this is my 1st UPDATE set of notes, my Appeal Please consider this to be an official APPEAL to 1 & 2 listed above. This APPEAL is against incomplete & fraudulent medical healthcare lab service that I experienced Sep14-16, 2022, by Dr Kelsey James, NP, as follows: Hugo A Caballero, MD Family Healthcare Group; ATTN: Dr. Kelsey James, 1920 Kirby Pkwy #202. Memphis, TN 38138-3610 (901) 751-9997 COUNT 1 (Doctor's in-house lab; appears Quest did some lab work-all mixed): Encl 1, Glucose,"73", page 1; page 5 "67", & "negative"; impossible; 3 Results??? So, lab says Glucose is 67 & 73 (normal 65-99); notice these #'s are moved closer to 65; my Quest Glucose history records are as follows: I challenge Caballero's inhouse lab to PROVE values of 67 & 73 are accurate, Glucose. I have hard copies of Quest's following lab results & may include one as material evidence, Encl 2. Glucose 12/10/2014 113 H 99-125 pre-diabetes Glucose 011/3/2015 108 H 99-125 pre-diabetes Glucose 11/15/2016 123 H 99-125 pre-diabetes Glucose 03/04/2016 105 H 99-125 pre-diabetic Glucose 08/18/2017 106 H 99-125 pre diabetic Encl 2 GLUCOSE healthful zone 65-99 Glucoselabs of 67 & 73 are in normal range; 67 & 73 (two?? ); can't be two #s prediabetic 100-125; 126 or higher Diabetic I recently have ordered 2 mail-order HgbA1c tests; 1st was 6.2 JULY & the results are pre-diabetic; pls call me. The HbA1c value of 6.2 was found, and that is within a pre-diabetic zone of 5.7 and 6.4; PRE-DIABETIC, all consistent with Quest lab results that I typed in above for Glucose, 2014-2017. UPDATE dtd 0928/2022: Today I rec'd my 2nd HbA1c result (in JUL it was 6.2 & this one Encl 1 shows it lowered to 6.1 (still Pre-Diabetec). On Encl 2 (Page 5 of lab tests on original APPEAL, I wish to make the following observations: range provided 3.9-6.5 is full of lies (6.5 & higher is Diabetic; norm less than 5.7; pre-diabetic is 5.7-6.4. They inserted fraudulent HbA1c value of 5.9 for 09142022; however the 5.9 is also pre-diabetic, but I was denied a medical Dx of pre-Diabetes (not in writing, nor verbally). Also on Encl 1 herewith, for GLUCOSE the value of "67" is a FRAUD because I cannot be Pre-Diabetic with HbA1c AND have GLUCOSE lab Result "normal"; BOTH should be Pre-Diabetic. For some reason these folks are wrong, wrong, wrong !!! And they must not be paid for incomplete and fradulent services; in-house lab & Quest Diagnostics too, please. If they are doing duplicate lab work appears to be duplicate plus some is obviously misleading and fraudulent, then neither should be paid, I again APPEAL to you to NOT pay this Doctor, nor for the lab work. Please have your investigator's to review what I have submitted to you. I doubt I made any mistakes but I'm not perfect. I guarantee most of it is correct and very rational. I Appeal that no payments of any type should be made by Medicare, nor my Insurance co, all based upon all this conflicting medical lab evidence that I have presented to you today Supplement 1, plus the original Appeal. I kindly thank you for your full cooperation. COUNT 2 (BLOOD PRESSURE; failure to diagnose and treat STAGE 2 HYPERTENSION). "In the USA, over half of the people aged 60 and over have high blood pressure, or hypertension, and maintaining one's blood pressure at healthy levels can be crucial. The American College of Cardiology & American Heart Association (ACC/AHA) guidelines recommend a systolic blood pressure of NO HIGHER than 130 milligrams of mercury (mmHg) Trusted Source for those over 65." My blood pressure was 144/76. Kelsey James (KJ), said my blood pressure was high but it's not bothersome to her! According to Mayo Clinic, blood pressure is grouped according to how high it is. This is called staging. Staging helps guide treatment. Stage 1 hypertension. The top number is between 130 and 139 mm Hg or the bottom # is between 80 and 89 mm Hg. = STAGE 2 HYPERTENSION. The top # is 140 mm Hg or higher or the bottom # is 90 mm Hg or higher. As you can obviously see I am STAGE 2 HYPERTENSION; KJ denied me proper Dx (obvious health care omission); FUTHERMORE, KJ failed to treat me for STAGE 2 HYPERTENSION (gross health care negligence). Glucose values (?) of 67 & 73 (normal) is INconsistent w/Hx & A1c of pre-diabetic; I APPEAL any/all/by lab work claim submitted for in-house & Quest Diagnostics or any claim submitted, Quest Diagnostics for lab work service between Sep 14 & September 16, 2022. I APPEAL any & ALL claims submitted,Hugo A Caballero Fam Healthcare Grp. provided 3 #'s Glucose;"67", "73" & "negative"; impossible! Good Day;Beware

This was a great clinic for a long time. I have been going there for 25 years. However, this is no…read morelonger the case. The nurses they currently have are the worse I have ever encountered. They will not phone you back. They are condescending and hateful even if they do phone you back. They say they will send your prescriptions/refills to the pharmacy and don't. Even after 2 messages and a phone call.

Nurse practitioner Alison Berger is one of the best medical professionals I have had for my care…read more She has a great attitude, smart and puts you at ease. The medical center is also top notch from the nurses to the front desk.

I have been going to Dr. Kriger for my eye exams ever since I the 1990s. You get seen by him and he…read morespends a good deal of time with you. Also, he is very knowledgeable and can answer your questions.

Worse clinic ever. Dr Miller requires Covid test my son got tested for Covid flu and RSV Christmas…read moremorning instead of opening presents and they all came back negative. Well upon going to the clinic the nurse ( African American woman with braids and glasses) requested we get a Covid, RSV and Flu teat which I refused because he doesn't have any of that. She came back and said well Dr Miller looked into it and they did not check for that at the hospital they only checked for Covid (not RSV and flu) I said okay at this point someone is lying (assuming the hospital lied to me) provide me with the documentation so I can make a complaint towards the hospital. She then brought the manager Jess in and she stated if we refuse Covid testing we can leave I said well why would your nurse come in expressing that the HOSPITAL ER at Methodist Lebanor did not test for those things when they told me they did while sitting at the hospital Christmas morning. She then proceeded to say the nurse didn't mean that she meant they didn't send it off to get tested.??? But they too offer a rapid test as well 15-20 min test so what's the difference because you all don't "send your test off either" This clinic is a joke. Clean but a joke filled with inexperienced pediatricians who lie and as a result I do not trust you with my child. Please be cautious!!!! Clean facility but do not trust your child in their hands unless it's Dr Geiger which my childhood pediatrician recommended and she unfortunately is not taking patients at this time. GO SOMEWHERE ELSE!!!

Well, if you like rude staff, then by all means. My daughter HAD been going here for 4 years, and…read moreDr. Geiger is amazing, but the staff. The staff. They couldn't be any less friendly. And they like to talk over you. I can't imagine going here EVER AGAIN.