Sunroof shattered from highway debris. I called on Friday and front desk told me the warehouse had…read morethe part in stock and he would give me a call back if they could get me in same day or possibly tomorrow. I waited for 6 hours on Friday with no communication and when I called back, he just reiterated that he would call me. The next morning I called for a simple update but nobody picked up. 6-7 attempts later over a span of 5 hours, the same front desk attendant picks up and before I can get a word out, tells me I'm calling a lot and he's doing everything he can to track down the part, is facing issues with the warehouse and is currently looking on eBay for another one. My car is a 2013 scion tc and I understand sunroof replacement parts/glass might be difficult to locate, but a courteous and professional, open line of communication would have been much appreciated over 48 hours of just hoping they call me back...absolute waste of my time EDIT:Posted this review and no more than 30 minutes later, the owner contacted me directly, apologized for the lack of communication, ordered the part and offered a much appreciated discount. I appreciate the willingness to make this experience right!

This may not be a fancy shop with leather couches, TVs, and complimentary coffee--but what it…read moreoffers is far more valuable. The space is small, extremely clean, and smells great. Most importantly, the level of hospitality is exceptional. You can tell right away that the people here truly care about their work. They greet you with respect, keep you updated throughout the process, and take pride in doing a fantastic job. That kind of genuine service is rare to find these days. For context, I needed a windshield replacement on my 2025 Hyundai Elantra. The dealership quoted me $1,043, and another shop in Cambridge, Ohio quoted $720 (including calibration). I had the same work done here for $485--with a much better overall experience. I'm a customer for life and will gladly recommend them to anyone.

Leak spot on driver's side floor. Windshield rubber frame had come unglued BUT it had nothing to do…read morewith my leak. Not only did they give my door gaskets and windshield washer hoses a thorough inspection, but they taught me car care I knew nothing about. They reglued the window gaskets AND cleaned my door gasket/seal. It took 2 hours. As a female of a certain age I appreciate when men treat me honestly. I've had HARRS replace 3 windows over the years and would never consider any company but theirs. They did not charge me for their labor or for gluing my window molding in place.

Phoned in the morning requesting same day windshield replacement. Brandon was very professional,…read morepersonable, and paid attention to detail. Very reasonable rate for job. Highly recommend using this company!

I highly recommend Fusion Auto Glass for windshield replacement. very professional and did an…read moreoutstanding job. I received several estimates before choosing Fusion. I saved over $200 and was scheduled the next day. Should I ever need auto glass replacement in the future these are my go to guys. Thanks for your outstanding customer service.

The two young men who own this company came to my home and installed a windshield on my Subaru in a…read morehalf hour. They are wonderful young entrepreneurs and skilled at their craft. The men provided me with a detailed description of how they operate. They were businesslike and knowledgeable about their job. I couldn't be happier and the best part is the cost: half of what the major chains quoted me. If you need a new windshield these fellas are the ones to get the job done.

I set up an appointment to have the crack(s) in our windshield repaired. The tech arrived on time…read more He repaired the "split" crack on the windshield in approximately 30". I was charged the price he quoted me via "Yelp-chat". I can't even see where the crack was! Great Job! Thank you!

Meticulously worked to fix my windshield. Took great care to make sure the work was completed…read morecorrectly. Didn't hurry, just to get it done.

I highly recommend this business. These guy were friendly, courteous and professional. they…read morecompleted the windshield replacement in a timely manner and made sure that I was completely satisfied and informed of the results of the ADAS scan before I left.

Wanted to get my front side windows tinted on my car and used the "Projects" feature on the Yelp…read moreapp. It contacted several businesses on my behalf. Auto Additions consistently responded; which made them very easy to work with. The building is in an industrial area but very clean inside and out. I've been to tint shops that were "holes" but this was not. It gave a good impression of the e quality of service. Service was good and they got me in at my appointed time and done at a good time. My only gripe is that I wasn't aware of the price until afterwards. The job was flawless, nonetheless. First time I've ever had a tint job where I didn't have to go back. I will absolutely be using their services on my next vehicle.

I stopped by this place to ask if they could install a mesh grill on my car - I had the grill in…read morethe trunk of my car. They said that's what they do and installed my grill right there on the spot - no appointment was necessary. The entire install completed by Chris took 30 minutes. James was the person who greeted me, took down the details and got me going right away. Pricing was very reasonable and I would not hesitate to go there again for future customizations!!

Fantastic repair shop with top notch service. When our White Lexus Convertible was broken into and…read morevandalized, we checked the reviews of dozens of repair shops and this was the one with the best reviews. They more than lived up to their excellent reviews and reputation, the car came back looking new and they handled everything with the insurance company and made sure everything that was needed to be fixed was fixed which saved us a ton of headache. Extremely satisfied with the service they provided, and definitely a rank above any other body shop I have ever dealt with in my life.

dishonest, incompetent and careless at all levels of the company, owner, regional managers and shop…read moremanagers.

We had a window broken in overnight in Columbus during a military PCS move. Tony picked up on the…read morefirst ring at about 7am, ordered the correct pane as quickly as possible, fixed it in 31 minutes and got us on the road again very quickly. There was not a molecule of broken glass left in the car after he was finished. He was so nice and professional and we could not have had a better experience getting a car window fixed with no notice. Call him first.

His work is amazing I can barely see where damages were. I was impressed with how well my…read morewindshield turned out. Fast, friendly, honest, and most of all quality work!