They have a long code nondescript to access, no key card or user identified... challenging. Units…read moredo not close well and are repleat with insects and rodents. They will shut you down if payment is not received... no contact... no call... just lock you out without notice (mine was a number change on an updated autopay credit card ... simple resolution with a phone call etc.). And they raised the rent by more than 10% within days of moving in. You do not want to do business with these people. Go elsewhere.

Rhonda is helpful. Locked in a van, a truck, storage unit and boxes. Storage was a 10x25 unit which…read morehad been cleaned and unfortunately not climate controlled, but at least it was an external unit. If you drive a bigger truck, over 20' you will want to back in as the turns around the storage units are short. Downfalls: direction of the storage unit doesn't allow airflow which makes non climate units extremely hot. You have to use a keypad to access both in and out. Out is pretty annoying. Mostly non climate units Limited external smaller units (similar to almost all storage places I have used) Small "drive ways" hard to use larger trucks Positives: Uhaul on site for truck rental, box purchase, furniture pads, etc. Single level - no stairs Secure access Clean units If you are okay with internal units you can get first month for $1 for 5x5 and 5x10. Units come with new locks

Cathy & Deedra are absolutely great to work with when we stopped by to rent a storage unit. They…read moreensured we rented the unit that best meet our requirement. I would not hesitate using them again in the future.

The employees at the gas station are always upbeat and nice. Never once had a problem here.read more

UPDATE: DO NOT RENT FROM THEM…read more They are back at it again. This company is horrible. DO NOT RENT FROM THEM. Since I have been with 10 Federal they have raised the rent 6 times in 3 years. They raised the rent again in April of 2024 and they just sent another increase yesterday. Ive gone from $96 per unit per month from when I started to now they want $177 per unit. The kicker is that they have the same units I have (10x20) listed for $133 per month on 2 different websites. So rather than lowering the rent for customers who have paid their rent on time for 3 years you want to raise the rent but give new customers a lower rent. Then they also do some so called TECH UPGRADES that I would never use (Read below) but charge me $3.99 additional monthly fee for these so called BS upgrades. I didn't move before when they increased the rent because it was inconvenient but I'm out of here before the end of the month. Please read this BS, its a storage unit that you go to maybe 3 - 4 times a year, why would I need any of this Pursuant to the terms of your Rental Agreement, we are providing you with 30 days advance notice regarding some exciting technological upgrades at our facility that are designed to enhance your storage experience: Text-Based Gate Access: Forget about memorizing codes! Just follow the easy instructions on our new gate banners for hassle-free entry. Text-Activated Lock Release: We provide all our customers with high-quality locks at no cost. Our locks let you unlock with a simple text. This feature is perfect for those times when you might forget your keys or code. Tenant Portal: We have developed a full-cycle tenant portal designed for 24/7 access to a range of self-service options. You can now manage most of your account needs conveniently online at https://facility.10federalstorage.com/, without needing any additional apps. QR Code Technology: For instant access to information and services, scan the QR codes located around the property, including at your unit, available 24/7. To support these and other additional technological developments, a nominal monthly technology fee of $3.99 per unit will be introduced starting September 1st, 2024. Other than the changes outlined above, all other terms of the original Rental Agreement remain unchanged. Original Post Worst company to deal with. I have 2 units with 10 Federal Self Storage who took over from StorageBliss. When they took over they raised rent $20 per unit back in Sept 2021. They are trying to raise the rent again 4 months later another $20 per unit saying they have a raise in operational costs. This facility is unmanned so what operational costs are there. You pay someone to clean the place? We are in the middle of a pandemic, people are not working and they are trying to price gouge their existing customers. Stay far away form this place, at this rate your rent will be doubled in no time.

From the owner: At 10 Federal Storage, we firmly believe everyone deserves exceptional self storage in Garner. We…read moreunderstand the significance of taking the utmost care of your belongings. That's why we provide a wide range of tailored amenities and services to ensure your peace of mind. Our storage units in Garner are convenient and highly secure, offering the ideal storage solution. 10 Federal Storage is committed to delivering spotless, move-in-ready units and unparalleled customer service as a locally owned and operated storage facility. We take pride in offering a seamless storage experience that surpasses your expectations. For assistance, call us during our Customer Support Hours: Monday-Friday: 8am-6pm, Saturday: 10am-4pm, Sunday: 10am-4pm, EST.