So thankful to have a Henry Ford in Royal Oak! The entire staff - from the front desk to the…read morephysicians will make you feel cared for. They always answer my questions until I have zero concerns! The longest I've waited was 3 minutes tops. They also have been ESPECIALLY kind and patient with my very sassy (sometimes rude) grandma who has dementia. You can't pay enough money in the world for that kind of service and grace. Also -the new facility is beautiful. They validate parking in the structure (if it's past the free parking limit). Bonus you can reach a couple of Poké stops and gyms there

The staff is knowledgeable and friendly. The facility is clean, I would highly recommend Dr. Bulka…read moreshe will put your mind at ease, by diagnosing whatever you came in to the office for.

October 17th 2022 I went in to have a paraguard IUD replacement. The nurse practitioner Victoria…read moreBalcom ripped the old IUD which lead to the injury of Muscle Fasciitis that after almost a year of sever pain was diagnosed on September 27th 2023. The nurse also ignored me when I called back expressing problems of bad bleeding and sever pain that caused me to lose consciousness and a high fever on more the one occasion. She also placed my new IUD in wrong. After I had the new IUD put in I blead very heavily for about 3 1/2 weeks and the pain got worse, bleeding through super plus tampons and pads. She convinced me the pain and bleeding was normal even though I did not experience this when I had it in the first 10 years. On and off I had signs of infection random fever and chills, sever pain in the abdomen, shortness of breath, nousea, fast heartbeat, & frequent UTI's that is not common for me. 8 months later I got pregnant with the new IUD in and lost the baby which lead to a miscarriage that required termination that had also tramatized my body and my period blood become as thin as water where I had to wear diapers and the consistent pain was the debilitating to a point where on November 22nd 2024 I had to have a hysterectomy. Going here caued trauma and physical issues and because of the malpractice and poor after care lost my uterus. Between the violent removal of the IUD, poor after care, physical injury, and on top of that the loss of work due to physical injury and no justice for it. Protect yourself DON'T GO TO THE FERNDALE PANNED PARENTHOOD. Go to the Ann Arbor Planned Parenthood on Professional Drive instead, they actually care and will take care of you. After my hysterectomy the pain I had for 2 years went away and obviously I no longer bleed. My mental health, and PTSD is a work in progress to fix.

I have always been a supporter of Planned Parenthood, but after my recent experience, never again…read more I had an appointment scheduled for a pregnancy test, but after realizing I didn't need this specifically but something else along those lines (which fit the same appointment type as a pregnancy appointment). When I called to ensure I was still able to be seen, they made me cancel my appointment and reschedule for WEEKS later. God forbid this is an emergency. I don't see where all of our money is going if they don't have enough staff to support the people who do nothing but support them.

Took my toddler here for a routine checkup. The front desk was busy and we waited about 15 minutes…read morepast our time, but the pediatrician actually sat down and listened to all my questions without rushing us out the door.

THIS PLACE IS A SCAM!…read more My fiancée saw them one time last year under the impression that they were a primary care office and they have been billing him EVER SINCE!! We called EPIC this morning before his scheduled annual appointment to tell them that his insurance has changed and someone from a third party answering service told him that they accept his insurance and to go to his appointment and everything would be fine. Upon arrival he gave them his insurance card and they said all is fine and they already had the info. Then AFTER ATHE APPOINTMENT they told him that he needed to update his PCP or else insurance wouldn't cover--guess what?! None of the PCPs are covered by his insurance. So now we're just screwed. He found out that he "owes" them hundreds of dollars for care he never received! They said they bill you for chronic care management, HE DOES NOT HAVE A CHRONIC CONDITION! This is crazy and no one offered him any solution at the office. This place is FRAUD!

I went there for the first time today, registered and saw a doctor pretty quickly. But when I…read moretried to contact them regarding test results and additional questions, they ghosted me! I've called multiple times at to no avail. No one will answer the phone! It's as if they don't even exist! So write down and present all questions before your visit 'cause no one will be there for you after you leave the premises.

From the owner: Urgent Care Open - Walk-Ins Are Always Welcome, No Appointment needed, in and out within 30…read moreminutes. Choose Ferndale Urgent Care for compassionate no judgment urgent care services.

This is the first time I've ever been on yelp. But I was looking to see if there's a way I can…read moreemail dr. Gammon's personally. Then I ran into all these bad reviews which I can't believe. I feel Dr. Gammon is an awesome guy that is helping a lot of people. I've been dealing with addiction problems almost my whole life. I struggled with alcohol and heroin the most. It was the hardest thing I ever did in my life to get away from those two substances and if it wasn't for Dr. Gammons, I don't believe I would be cleaned today from them. I've been seeing Dr. Gammons for almost 30 years now. And I would say he is the best doctor I've seen to help me get through my problems with addiction. But that's all I'm gonna say I don't review too often. I'm sure there is a lot of good reviews. I just happened to click on the one star ones. There was much more five star reviews. I just can't believe there's any .Dr. Gammons took on a lot of different offices to try to help people in different areas which has to be one of the most hardest jobs. Especially dealing with drug addicts and alcoholics. We can be real pricks. It's gotta be the most stressful job ever has been a doctor dealing with people like us and Dr. Gammon is only been improving from what I seen over the years.

They have to know they have this coming after the office visit I just recently had: If you've been…read moreseen at this office, pull up your Explanation of Benefits (EOB) on your insurance app immediately. You are likely being overcharged by a staff that operates on a mix of arrogance and total ignorance of their own contracts. I'm a skeptic by nature. I read the bad reviews and thought, "I'll be the judge of that." Convenience won, and for a minute, it seemed fine. The doctor himself is a nice guy...accommodating and professional. He was training a female doctor during my first two visits, who, oddly, I never saw again for the remaining five appointments. The office staff was cordial and they were doing their thing back there... But that "laid back" atmosphere eventually curdled into something toxic. By the fourth visit, the vibe was off...Whispering behind the counter, giggling at weird times, and a robotic, emotionless "deadpan" manner from the staff. Just an uncomfortable, toxic-adjacent environment. What became interesting was how every visit, they demanded a $50 specialist copay. I thought this was okay because my insurance card says specialist would cost as much. However, when I finally checked my EOBs, Blue Care Network had listed my responsibility as $25.00 per visit, with the fine print explicitly stating: "Your provider should not ask you to pay any more than this amount." When I brought this documented fact to the office manager, I was dismissed. A male employee behind the counter who was entirely irrelevant to the conversation decided to rudely insert himself just to be condescending. It's always the ig talking to you as if you're the ig one. I went home, did the research, called BCN, and confirmed I was 100% correct. The EOB is the single source of truth. If BCN processes a claim at $25, the provider is contractually prohibited from charging you a penny more. Today, at my final visit, to my surprise, they initially took the $25. But after seeing the doctor, I came out to find the office manager waiting with a smug attitude to tell me I was wrong and she had "just spoken to BCN." When I tried to explain (for the 15th time) how medical billing codes actually work, the entire front desk lost it. All three employees started talking over me loudly. The office manager became incredibly animated, swinging her head, waving her hands and getting excited. I'll admit, the situation pushed me to a point of matching her energy, but the result was laughable: I was "discharged" (as if I was going to continue going there after this) and told by the other irrelevant girl that she was "calling the police right now!" (LOL) All because I insisted they follow their own insurance contract. Yeah these people are aching for conflict. It's a bizarre sight to see adults have a collective meltdown because a patient understands their billing better than they do. Ignorance isn't an excuse when you're dealing with people's hard-earned money. Check your EOBs. You probably have money sitting in Gammons' bank account that belongs in yours In the meantime I suggest that the office manager and her supporting staff educate themselves by cracking a book on basic medical billing. Oh, and to the office manager: charging more than the member responsibility listed on the EOB is a contractual violation and, in some cases, can be reported as insurance fraud.

It time for spring/summer cleaning! If you are in need of purging any medical equipment and…read moresupplies from your home, this is a great location to donate those items. It is truly a better option than tossing items in the trash that will end up in a landfill that could be used by someone in need. I have taken boxes of medical supplies to this clinic. I am happy to say they took diabetic supplies, wound care supplies, multiple sets of crutches, IV poles, a new bedside commode and a steerable knee walker off my hands. It is a great feeling to declutter by finding a home for them. The staff are very pleasant and were nice to mail me a donation letter for my records. Note that the office hours are Monday - Friday 9am-2pm.

I would give zero stars if I could. I can not over emphasize this - don't waste your time…read more I called when I was experiencing shortness of breath - they called me back 72 HOURS later. I have asthma so it wasn't an immediate ER visit - I called to get a professional's opinion. I scheduled a visit to get vaccines that I needed to travel out of the country - when I came for that appointment, I met with the NP (who is lovely - I can't say enough good things about her) and she agreed that I did need the vaccines that I had requested -- so, she asked the office staff to order the vaccines and I would have to come back for them at another time. (Why wasn't I told this was going to be the practice? When I made a similar call to my old PCP across the state, they had the vaccines during my first visit.) I came to a scheduled appointment 5 minutes early (it should have been a quick visit) and 45 minutes AFTER my scheduled appointment, when I checked with the receptionist, she told me it would be "just a few more minutes" without any idea of how long it would be or any explanation what so ever. I understand HIPAA prevents her from telling me what the hold up was - but some apology for running SO late or an idea of how much longer it would have been would have been nice. I really can't adequately convey how awful this place actually is. Don't waste your time or your money. I was so disappointed in my experiences with ZMC that I called and left a message for the practice manager (two weeks ago) and he never so much as returned my call. It is clear to me that even the manager doesn't value patients. The only saving grace is that the NP is delightful - she's quick and has good bedside manner. She includes you as a part of the medical team. I wish the rest of the practice would step up.

I've been a patient at ZMC for about a year now; I've only seen Dr. Leighton once (smart and…read moreefficient), but the NP, Priscilla, is wonderful. Based on my interactions with her, I would recommend the practice to anybody who asked. The on-site pharmacy is convenient and their staff is terrific. One negative I haven't seen mentioned, is the parking kind of blows...the lot is small, and it can be a little tough to park a pick-up. Other than that, I can't really agree with any of the negative reviews. Four stars.

My mom broke her hip and ended up receiving surgery where Dr Hill performed an open reduction and…read moreinternal fixation repair . After surgery Dr came out and spoke to me, explaining everything I wanted to know and answered all questions I had with reassurance surgery went well. Dr hill and his assistant Lexie were very attentive, personable, friendly not only to my mom but to me. He makes sure you know that you to advocate for yourself as a patient I was able to check out the incision when they uncovered it, which happened to be beautiful! Which you know as a patient is something that goes al If you are in need of an ortho doctor. he is in port huron and out of ferndale. Either way he is worth the drive! YOU WILL NOT BE DISAPPOINTED! Thank you soooo sooo much to Dr hill and his assistant Lexie for everything! You both are AMAZING

Dr Hill is a true Mench (great guy and Dr.) such personal service...he gave me his personal…read morephone number...and when I called him... he never seemed that I was a pain...... and always made time for me.... I had my surgery at Strath clinic on April 7th...I went back to work half-day April 9th...he called me to find out how I was doing...he called himself....I will have him do my shoulder later this year...Bruce Bolton

I saw a billboard for this place, went home and looked it up on the internet…read more This place offers IV infusions and injections to suit various needs. Are you sick? Have an athletic injury? Want to make your skin look better? Want to lose a bit of weight? Have a bad headache? Monstrously hungover? They have IV solutions formulated to address all of those problems. You can even add a la carte items to your IV, like vitamin C or trace minerals. As for injections, they have Zofran (for nausea and vomiting), Lipo-B, Vitamin B-12, and anti-inflammatory, Vitamin D, and glutathione. Always on the hunt for a bargain, I looked at the "specials" section of their website. I decided on a series of vitamin injections and made my appointment online. The staff was waiting for me when I arrived at 10:00 am (opening time). I was in and out in a flash and the staff was simply wonderful.

I went in a little nervous. I suffer from gastroparesis where I need to take fluids through IV…read more Instead of going to the hospital to pay a fortune I took a chance and tried this place on the reference of a friend. Bonnie was hospitable and knowledgable. She informed me of their specials and helped me make a selection. I was made comfortable and she checked on me often. The place is clean and comfy. I will definitely go back.