My review isn't about the company in itself but about one of the property managers that works for this company.....
Today I had the unpleasant experience of running into contact with Yoncie Griswold the "center manager" of the fountain at Roseville. I had taken my kids there to play in the spray ground or "interactive fountains" as they call it. It was a HOT busy summer day and there were a lot of family's there. Waking up I noticed the sign stating all the interactive fountains "rules" which one stated no umbrellas so I decided to sit across the way from to interactive fountains and put up my umbrella. Like I said before it was a hot and busy day and what little shade that is there was all being occupied by other family's. Within seconds of setting up my umbrella a lady from guest services comes up and asks me to take down my umbrella. I then explain to her that it is a very hot day and I need to provide so kind of protections from the heat for my children she then told me if I didn't take it down she would have to call security, which she did. A young man in a security uniform approaches me and asks the same thing of me. I tell him the same story and that I wasn't going to take what little shade I could proved away from my children. He tells me that he would have no choice but to call the police. About 45-1 hour later a lady (Yoncie Griswold) approaches me stating that she was the property manager and that if I didn't take down the umbrella she was going to call the police. I told her that the security guard had already done so and she stormed away after about a 10 min conversation with the guest service and security guard she placed a phone call to who I could only assume was the police. She then approached me one last time saying that the police are on their way. I said that was fine. She then began to argue with me. I told her that if she was going to enforce one rule that she would have to enforce them all, like the no running rule. She said that the "rules" are at managers discretion. She then started to get visible angry and in front of my children and other family's she very loudly accused me of being on drugs, her phone rang and she walked away. A while later a police officer did show up he was very nice he stated that whomever called said that they had asked me to leave the property ( which never happened ) he went to get their side of the story but never returned.... No matter what the circumstances are there is a way to speak and treat people and that lady was so out of line and unprofessional it was sickening! read more