I went to Northwest to look for a replacement on my door hardware. They suggested that I contact…read morethe manufacturer and see if the warranty will cover it. They didn't have to do that! They could have just sold me a new hardware. Greatly appreciate it.

This is a gem. I had been looking for hardware for my cabinets for a while online but at this place…read moreyou can see and touch. The employees are helpful and friendly. I order one set and they were the wrong size (my error). I took in a handle, they measured it and ordered me a new set. The new set was delivered within 2 weeks and fit perfectly. A piece of advise. If you are replacing cabinets handles, take the old one in so they can measure it.

Bay to Bay ace Hardware in South Tampa is truly a hands-on helpful experience. I like some of the…read morebig hardware store. They have very personal service, accurate advice, and Have great pricing. They have managed to survive against the big guys by exceedingly expert service. If you just need one item, they are just considerate. The only caution that I have is that the parking lot, his directly adjacent Bay to Bay street. So look carefully and stay safe but utilize this excellent small hardware store. JO

Don't be fooled by the size. There is just about everything you may need and want from a hardware…read morestore (AND MORE). Imagine being greeted when you walk in. Imagine someone assisting you and not distracted doing five other things. Imagine them assisting you to the register. That is what I call personalized service and this is why I have been there three times in two weeks. The store is clean and very organized. Every square foot is utilized to fit as much product. The prices are reasonable and the staff is friendly and knowledgable. Check it out. This family-owned gem is in the heart of South Tampa. No more big box store for me.

Always a pleasure to walk in. You're always treated so nice. Prices are way better than going to…read moreHome Depot or Lowe's. Shop local! Keep Tampa Bay, strong!

Went in to Empire with high recommendations and the man behind the counter acted like we were…read morebothering him. Then had a question about kitchen paint and he was a smart ass. Won't be back. I guess during the corona virus and all the crap going on a $ 50 dollar buy ain't much.

This place is a Tampa icon. It is located in the Seminole Heights area on Nebraska Ave. They are…read morevery helpful indwell give you information over the phone. What I like is that when replacing doors they will notch the new door to match the old door so you don't have to change hinges etc. There is a small fee and you have to bring the door in to get it notched.

Nice doors but terrible customer service. They were very slow to respond although I purchased…read moreover a $1,500 of new doors. I finally gave up and had to hire a handyman to fix my doors.

My sliding glass door screens were getting old, fragile & damaged. My handyman suggested that I…read morecall Mr B's Hardware Store in South Tampa to get them done. Brad, who is the owner, came out, picked them up and took them to the shop for repair. They needed new screens and new wheels. He sent the estimate almost immediately, and it was very reasonable. The screens were delivered back & installed in two weeks and they look & work amazing! He fastidiously fine-tuned them, spraying the tracks with silicone to make sure they slid easily. He was very detail- oriented. I would definitely use him again for future projects and I highly recommend him!

Did not pay attention to order details and product was wrong. After correction did not refund…read moredifference in cost and this company will forever owe me 60 + dollars. Additionally, cashier shows very poor customer relations. Watch out if you do business with these people.

Leo is a con artist, stay away from this business. paid deposit and in full payment for this job…read moreand they did NOT even do the job. call after call it's been several weeks I just filed a complaint with DBPR and Attorney generals office. I am sure I am not the only one this guy scammed. I will be filing a civil law suit this week, if anyone else has been scammed by this company please reach out to me. STAY AWAY you have been warned

Fantastic service. Old school door shop, sometimes they don't answer the phone but they're working…read moreand will call back. I special ordered interior doors for my house and they were on time and perfect. Definitely recommend Luis for your next project!

Even though the doors are a better price, the customer service is awful…read more This place totally waste your time, they asked me to bring a door to put a hole on it. Would it be $15? I'd took the front door off my house brought it to the Luis Door and then the gentleman told me no I can't do it today, even though he just told me a hour before for me to bring the door in so he can drill the hole on the door. I explained to him he just told me to do this an hour ago and he said he did not. The place is a joke. They don't speak English well enough to do any business and they lied to their customers. I went next-door to West Tampa doors and they were able to drill the hole with no problem in charge me $20.