Remarkable hotel. I stay here often (12 to 20 nights a year) Feels like home. Staff is almost always the same. Must book a high floor. Social hour and breakfast pay for the parking. Tip well! All parking in Atlanta is expensive so not sure why everyone thinks 45.00 a night is expensive for protected parking. I love this place. read more

Nice hotel in the heart of downtown area. There's a multi-floor gated parking structure ($45 per day) in the rear of building. Two separate elevators for the parking lot and four for the residence area. The hotel is in beautiful condition and staff here treat everyone like VIP. The rooms were nice and spacious with many cable channels. Large desk area and comfortable L sofa for spreading out. Cool lighting under the night stand (motion sensor) that turns on when you walk around it. The bed was too soft for my preference but it was still comfy. They had a Keurig machine but the location was less than ideal as you have to slide it out to use it, The restroom could use additional thought. There was no towel hanger near the shower stall (there's one inside the shower stall area) within arms reach from the shower stall. The shower head had good pressure and plenty of hot water. but the two floor drains in the shower area was not able to prevent the water from running into the bathroom. read more

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By far the staff in the valet with how they welcome you is amazing. They run that very busy area so efficiently with very positive attitudes. It's a very pretty lobby. Registration takes a really long time because there were very few staff working at apparently a busier weekend for them. It was also disappointing. That rooms were not ready until after the guaranteed check in time. The hospitality room or I should call it. The club level with staffed impeccably. With Timothy being an absolute stand out! He knew how to take care of everybody and make sure that things flawlessly kept moving and that everybody had what they needed read more

InterContinental Buckhead Atlanta - Hotels Near Me - Atlanta, Georgia

We did enjoy our stay and definitely enjoyed the front desk and valet service members. Our room was big, clean, and accommodating for our family of four. My only gripe was the bartending. Blonde haired young bartender seemed spaced out sometimes. She was great the first time I went to the bar. But once more folks showed up, she seems overwhelmed and didn't know how to make certain drinks. When my wife asked about something, she gave short answers and wasn't helpful. But that's the only negative side! read more

Our time here was too short! We came on a staycation to celebrate my birthday. We arrived pretty late around 9:30 but checkin was extremely painless. The front desk clerk was very accommodating with his assistance. We made it to our room w/ease and upon entry O was floored the interior was so comforting, the view was amazing and I was even able to enjoy a view of the city skyline right from our room! The room had extra amenities that were just a complete complement to our evening. The next day we woke up for breakfast and the food we ate was absolutely divine. The egg omelette and breakfast potatoes were cooked to perfection. The visuals around the restaurant dinning area were also a nice sight. This hotel was very comfortable and welcoming. Although I didn't explore much my stay here was memorable. read more

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My husband and I booked a night to celebrate my birthday back in January 2025. The rooms are beautiful are clean. We had a corner room that had incredible city views. The bathroom is worth a special mention because the tub is huge! The staff is very friendly. We always travel with a small dog and the staff were sweet with her. We also had massage treatments at the hotel spa, although there aren't many spa amenities, we both enjoyed the visit. Lastly, the location is solid. You can walk to both the Lenox & Phipps malls or enjoy dinner at any local restaurant. read more

We opted for a Club Level room for our stay at the InterContinental Buckhead. The premium amenities were excellent, and the 21st-floor Club Lounge experience was fantastic. A massive highlight for us was the complimentary house car service, which made getting around the area incredibly smooth and stress-free. Unfortunately, the in-room experience and late-night service didn't quite match the luxury price tag. The drain in our bathtub was broken, meaning it wouldn't hold water or stay full. Additionally, we tried to order late-night room service, only to find out it wasn't available at all. For a property of this tier, you expect fully functional room hardware and 24/7 dining options. The staff and the lounge perks are wonderful, but room maintenance and late-night food availability definitely need improvement. read more

One of the best hotels in the Atlanta area when I'm in the Atlanta area visiting or having a stroll around in Atlanta I always stay here. The rooms are very nice and spacious. InterContinental Buckhead Atlanta is part of the IHG Group which is a great membership to join so you can earn bonuses for your stay at InterContinental Buckhead. When I book a room at this hotel I always book the two queen club lounge room or one of the suites on the higher floors of the hotel. They offer club lounge privileges to the business/executives or families who book rooms on this floor who have access. The quietness on the club lounge floors and suite floors are the best if you are looking for no loud noise or just want some peaceful rest and ease of mind without being wake up at wee hours in the morning by loud people. Yes this hotel is expensive for the room cost of your choosing but keep in mind if you want to stay in luxury hotel in the Buckhead area then be expected to pay the cost for the hotel, amedities, valet parking and others. Staff here are always pleasant and nice even when the hotel staff is busy doing what their doing to keep Intercontinental Buckhead Atlanta running smoothly with no issues. Valet is a great option to choose if you don't want to park your vehicle yourself in which it can be a time cruncher in a rush while your trying to do everything fast paced. The Americano is a great place to eat by yourself, with family, love ones or just friends when your not wanting to go out to other restaurants in the area. The Spa & Wellness is quite nice when you had a long day you get a massage to help get all that tension that has build up over time. Overall do I recommend Intercontinental Buckhead Atlanta yes I do to anyone. read more

Great hotel. Clean, friendly and very upscale. April, our front desk attendant was outstanding! She took very good care of us. Hasna, the attendant in the Club Lounge was exceptional as well. Always kept our table clean and offered to help us with any request. We stayed June 6 - 9 and the weather was very good. Lots of places walk to eat, mall is close by, walking distance as well. Lots of plants and a beautiful lobby! read more

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I stayed at the Intercontinental Buckhead during a weekend trip and overall had a good experience. The room was clean, the staff in the club lounge were super attentive, and the front desk staff were accommodating and willing to help. But I'm taking off stars for two reasons: First, I arrived at 3:50pm expecting my room to be ready. It was not. When I asked if check-in was at 4pm, I was told it "starts at 4pm," which is nonsense - just be honest and say your cleaning staff are behind for the day. Don't play games. Second, I went to the bar, got myself all situated and comfortable, and ordered a coffee. The server immediately asked if I wanted it here or to go. If I took the time to sit down, why would I be looking to take my coffee "to go"? Did you ask the other patrons if they wanted their alcohol to go? It just seemed like a micro aggression and I wasn't for it. These issues took away from what could have been an excellent stay. read more

Imagine you want to celebrate that special occasion at a five star hotel -- It's the renowned Intercontinental. So as you check into the hotel , you give grace and overlook the fact that none of the staff greet you with courtesy; but instead you are met with smug and rude attitude by Emmanuel. Then, you go to your suite and there's raw sewage bubbling up from your bathroom sink to the point that it is to the brim, and on the brink of overflowing. You report this situation to the front desk and they ask why you have an issue with that and why you would consider changing rooms. Then after waiting for maintenance to come for 20 minutes at 11:30 pm and the Manager Preston showing no sense of urgency, you say to yourself this isn't where I want to spend and celebrate Mother's Day. So you demand a full refund. Definitely would not recommend -- truly, a hard pass. FYI: Do not stay at room 2216. The club level is just an elevated Costco h'orderves tasting. So if you happen to have a Coscto Membership card you would be better off using that instead. read more

InterContinental Buckhead Atlanta - Hotels Near Me - Atlanta, Georgia

After such a long day and missing our connecting flight from Atlanta, we were glad we were able to get a room to get some sleep. The hotel is about a 30 minute drive from the airport but so worth it! Staff is nice, friendly, helpful, attentive and it sure made our end to a bad day much better. The hotel is beautiful, modern, clean, spacious, in a good area and close to dining, mall and other shops near by. The rooms are gorgeous, clean, nice, spacious, comfortable, give a relaxing vibe and super inviting to a nice experience. The bathroom has a tub and you get all the toiletries you may need for your stay. It was a great stay and will definitely recommend and keep in mind for future stays. read more

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The InterContinental Buckhead Atlanta will always be special to me because this was our wedding hotel. The InterContinental was part of the biggest weekend of our lives (so far) and we made a lot of great memories here. We were very happy with our stay, including the rooms and customer service. Overall, I think this is a great Atlanta hotel. It certainly should be at or near the top of your list when considering hotels for bridal suites and wedding guests. The InterContinental was recommended to us by our planner, Jordan Xu of Emily Jordan Events (https://www.yelp.com/biz/emily-jordan-events-atlanta). Jordan is a veteran Atlanta wedding planner who I recommend and trust. Our wedding venue was the Atlanta History Center, less than two miles away. We wanted a hotel close to the venue. Jordan also recommended the Grand Hyatt Atlanta in Buckhead: https://www.yelp.com/biz/grand-hyatt-atlanta-in-buckhead-atlanta-2. Having been to a wedding at the Grand Hyatt, I thought both the InterContinental and the Grand Hyatt were great options. The two hotels are across the street from one another. I let my wife decide. Jordan and my wife toured both hotels. They took a look at guest rooms and potential bridal suites. My wife ended up liking the InterContinental better for a variety of reasons. Generally, she thought the InterContinental had a better guest experience and it looked nicer. The rates, from parking to various room types, were comparable between the InterContinental and the Grand Hyatt. Self-parking in the InterContinental's underground garage cost $31 per day ($32 was what we were quoted for the Grand Hyatt). We were able to get excellent rates for our wedding room block this year (2022): $169 per night for up to three nights. Otherwise, the standard guest rooms (Executive Rooms, 488 square feet each) cost $309 per night. So, our wedding guests saved almost 50% off the regular rate. My wife and I also got discounts on our suites. My Executive Suite (599 square feet) was $299 for one night and our Ambassador Suite (1,427 square feet) was $599 per night for two nights. Social Catering Event Manager Lisa Wetherald assisted us with our wedding room block. When one of our guests told me he wasn't able to get our block rate, I emailed Lisa. She promptly replied and switched our guest to the block rate. I appreciated Lisa's responsiveness and politeness. Excellent customer service. All of the folks we interacted with at the front desk, from check-in to check-out, were great too. Everyone was polite and friendly. We also loved our bellhop, Jermaine, who helped us load in and load out of our Ambassador Suite. We could tell Jermaine was experienced and good at what he does. My best man was also a fan of Jermaine. Nice guy. We had a portage fee of $59.50 for gift bag deliveries by Khalid. We had rooms 724 (Executive Suite) and 2103 (Ambassador Suite) on the 7th and 21st floors, respectively. Both rooms were beautiful and in terrific shape. My groomspeople and I had our "getting ready" photos taken in the Executive Suite while my wife and her bridespeople had their hair and makeup done and their photos taken in the Ambassador Suite. The living and dining room of the Ambassador Suite was an ideal hangout spot. Both suites had wonderful views of Buckhead, especially the Ambassador Suite. I visited guests in their rooms. I also spent quite a bit of time over three days catching up with guests in the lobby, lobby bar/dining area (breakfast cafe La Salla), and other common spaces of the hotel. In general, I thought the hotel was stunning and luxurious. My mom and I squeezed in a couple dance practices for our mother-son dance inside the hotel's gym and outside the hotel's Venetian Ballroom. My sister got a massage at Jurlique Spa. The hotel is pet-friendly and one of our guests brought his dog. For transportation to and from the hotel, we chartered a trolley from The Peachtree Trolley Co. (https://www.yelp.com/biz/the-peachtree-trolley-atlanta). The trolley was available for our guests as a means of transportation to and from the Atlanta History Center. Our getaway car was the Ramblin' Reck from Georgia Tech (https://www.yelp.com/biz/ramblin-reck-club-atlanta). We arrived back at the InterContinental riding in style in the historic Reck. The InterContinental has been undergoing renovations throughout 2022, so the hotel will likely be in even better shape by the time you read this review. read more

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Great hotel in Buckhead. It has all the great things you like to see in a hotel. Valet, plenty of self-parking, beautiful lobby, lots of event space and an amazing restaurant. I havent stayed in any of the rooms but I have been here plenty of times for events and fundraisers. I could see myself doing a staycation here eventually. I also love how walkable the area is. Its near lots of stores and restaurants that you can walk to. The only con is parking is expensive. read more

InterContinental Buckhead Atlanta - Hotels Near Me - Atlanta, Georgia

My wife and I always enjoy our time with them. In 2021 we had our wedding in their gorgeous courtyard with the waterfall in the backdrop. We've been there a number of times since as a staycation. We enjoy the spacious accommodations, the pools, unique cocktails and it's nice to have a hotel with a bathtub. This time we visited for a complimentary breakfast and it was quite a treat. Our regards to the staff, chef, and particularly the general manager, Aaron Buggs who always makes things run smoothly. read more

InterContinental Buckhead Atlanta - Americano Restaurant @ IHG-Buckhead. Steak and Eggs Breakfast. - Hotels Near Me - Atlanta, Georgia

Whenever I return I will stay here. Room 1421, we'll be back and the chandeliers whoa!!! read more

This is about the coffee stand in the lobby called Americano. That is what the napkins said. This review was removed by Yelp saying it was not about Americano. I beg to differ. I want to like it but it was very expensive! $32.31 for a pastry, latte, and a fruit cup. The pastry wasn't even that good and the fruit cup had like half a strawberry in it. The fruit cup was impossible to eat because the fruit was cut into long wedges which you can't cut. You could probably dig them out with your fingers and get your hands all juicy. So disappointing. The hotel has a lot of nice places to sit. That's about it. read more

Our stay at the Intercontinental started off so well. Tony was super friendly and helpful when he checked us in. The lobby was lovely. Our bags were taken to our room so quickly by the staff. Unfortunately, from there it kind of went downhill. We valeted our vehicle and it became increasingly difficult to get it back. There was typically a line of other people waiting as well for 20-30 minutes at a minimum. Even when you texted ahead to let them know you were coming down. This was always the evening and morning staff. One member of the staff even avoided eye contact and took a cigarette break while several of us were waiting. This was frustrating when traveling with little kids and paying $55/day. We didn't feel like management really listened to ours and others concerns about the wait times or lack of service. (For what it's worth, the daytime valet staff were generally great. Super attentive and fast.) Also, the room service was unpredictable (they informed us they do not serve coffee during the day), it was difficult finding a working ice machine, and we felt a bit "nickel and dimed" on things that are generally complimentary at other hotels (like a mini fridge or microwave). Other than that, the rooms were clean and the beds were comfortable. But I wouldn't stay here again or recommend it a friend. I don't feel that the lack of customer service was worth the price. read more

I hadn't stayed at this hotel in years, so when a recent business trip took me to Atlanta, I thought I would give it a try since I had heard it had been remodeled. First of all, what hasn't changed is the friendly and accommodating staff. We pulled up in our taxi and the doors were opened and we were broadly welcomed by the doorman, introducing himself and letting us know he was there to help during our stay. Geez! I thought for a minute we were at the Ritz instead of the Intercontinental! When we went to check in, I was upgraded to one of their recently refurbished rooms on a higher floor. I don't know what the other rooms look like but you should definitely ask for one of the updated rooms. I wish I had taken pictures before I tore the whole thing apart. Done in shades of black, grey, white and green, this room was lovely as was the bathroom and I appreciated the plush towels, coffee in the room and the comfortable beds. The only downside to this room was there wasn't a desk to work at, it was a round table. Workable, for sure, as they put plenty of plugs in the wall nearby, but the chairs for the table were prettier than they were functional. My meeting function was down on the main floor and they had a nice set up with lunch in the garden and the meeting room off to the side. I was surprised that there were no linens on the tables but maybe that's how they are keeping things clean since Covid. And while I rarely talk about buffet food served at meetings like this- I have to say that the food and drink were really good at this hotel. Breakfast had bacon, eggs, pastries, etc and was all delicious. For lunch we had fried fish and some kind of chicken dish which was also good. And even the snacks were tasty- they had this sort of "'dip bar" with guac, cheeses, chips etc that was perfect for the middle of the day break. And if sitting in a restaurant is more your style, the new Americano restaurant located in the Intercontinental is serving up some delicious food as well. Great location, great night's sleep, friendly staff. The Intercontinental knocked it out of the park on my recent stay. And the price wasn't too bad either. You can bet I'll be back! read more

After a less than ideal first night at the hotel, things rapidly improved. Maintenance was able to disconnect the motion activated lights under the side tables so sleep was no longer a problem. The concierge left a very nice voicemail offering his assistant to make our stay as pleasant as possible. Housekeeping was spot on and the room was perfect each evening when we returned from dinner The gentleman at the front desk who helped turn around our trip could not have been nicer. We thoroughly enjoyed meeting the hostess, Asia, in the intercontinental club . She was very welcoming and had a very warm, engaging personality. She oriented us to the different views on the 21st floor that were magnificent. We were able to watch her work with as many as 15 other guests-looking after their needs and answering questions. The hotel made a very wise decision when they hired Asia. read more

We used two free Anniversary Night plus additional 16,000 points for our weekend staycation. This hotel is not really worth 48K per night in my opinion. Being a diamond elite, we were able to get an early check in around 1:30 pm and a late checkout at 2 pm. Got an upgrade to a king classic high floor, but seems like we got the same room we stayed in two years ago. Two quiet nights of sleep. Wanted to take a short nap on Saturday morning, but there was a wedding going on around 9:30 ~ 10ish and we could hearing someone playing the drums even from the 16th floor. Small little gym with six treadmills right beside each other, five elliptical machines and some free weights. Basic stuff for my weekend stay. Only had two issues: housekeeping came in while I was showering and we didn't call for any service... also got charged $90 for breakfast, but it was supposed to be included in my stay as an IHG diamond elite. read more

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It was a wonderful experience from booking the reservation to Check-out. Ms. Jazmine (manager) went above and beyond to make sure everything was perfect during Check-in. She is a true treasure added to your company! Thanks so much for your outstanding customer service!! read more

This will be an interesting review. We stayed here in November-just getting around to the review, as distance seemed a wise idea. The good: 1. The front desk was extremely helpful and courteous. We booked through Amex and the front desk had out FHR packet ready. Always nice to not have to push for FHR benefits and have them acknowleged at the outset. 2. Security was top-notch. Once upon a time, this would have meant nothing-but Buckhead has seen better days as of the date of this review, so this is a much stronger endorsement than many may appreciate. 3. The hotel was quiet. Renovations were ongoing, but they are barely noticeable. 4. Breakfast was excellent, and the staff were much nicer than was probably warranted given how many people showed up just before checkout and demanded their meal quickly so they could check out. Now, for our issues: 1. By far the biggest issue was that one of the food services managers called our room phone at 2:30 a.m. to inform us that bar tab was being closed, and an 18% gratuity added (two of us had three cocktails and went to bed before midnight). I don't need to elaborate. Calling guests in the middle of the night is beyond ridiculous. We tried multiple times to close the tab, but could not get a bartender to look at us. Being ignored (which I address later) was not entirely their fault, though, because one of the managers was literally at the bar getting drunk as we tried to get our drinks and close our tab. I know she was a manager becauae she told my fiance and as much. While friendly, the staff had to devote 90% of their time to her and her friends (for obvious reasons). The staff told us out tab was closed, so we assumed this was not an issue. I will note that when we complained the next morning, the front desk staff and manager on duty checked the cameras and confirmed when we left the bar. We learned from them that another food services manager was the rude individual who called our room, and they at least comped out drinks for the headache. 2. Indifferent service. We are not demanding, but it felt like we have to run down our own check at dinner, had the issues described above at the bar, and generally had to elbow our way in to even paying our bill everywhere but the front desk. It was bizarre. 3. Dinner was very unimpressive. Just not what you expect. 4. We were constantly overcharged. At dinner, the restaurant charged us for more expensive beers that we did not have at dinner ($2 extra each-not much, but the consistency was an issue). Breakfast saw them charge my fiance for "double espresso" when she did not order that- an extra $3. Again-not excessive, but constant. Their billing is an embrassament as well. Our invoice for the stay is attached-good luck figuring out how much one item or another was, or where our $100 on-site credit was applied. Next, compare that the Crown Plaza Resort invoice from Asheville also attached to this review. The contrast makes the scamming going on at this hotel (and the efforts to conceal it obvious). Tl;dr: Stay elsewhere. You will feel like the hotel is constantly trying to pull one over on you, and there are plenty of options around where you won't have that experience. read more

InterContinental Buckhead Atlanta - Itemized, clear, and transparent. A marked contrast from a hotel in the same family. - Hotels Near Me - Atlanta, Georgia

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This is a 5-star hotel but felt more like a 3-star hotel to me. First, I took one star off because parking was super expensive ($31 for overnight parking). The staff was really nice. She gave us a free upgrade to a higher floor. The lobby looks very grade with high ceiling. The room; however, needs updating. Some corners had peeling paint. The layout was weird. There is "long" hallway between the bathroom and the bed. For a 5-star hotel, they have the shampoo, conditioner, and shower gel in a shared dispensers inside the shower. I typically see this trip set up in a 3-star or lower hotels NOT expecting that is a 5 star hotel. Especially with Covid, I don't find it sanitary. They do have individual bottles near the bath tube. Other than that, the bed was comfy. read more

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I had a nice stay at the InterContinental. The staff were friendly and were quick to get us extra towels and coffee cups. There was one problem with the water, however. When we turned on the hot water, it would be burning hot, and I would have to turn the cold water on for 5 minutes until it became normal. Everything else was great. The bathroom was huge with the tub and the beds were comfy. read more

InterContinental Buckhead Atlanta - Hotels Near Me - Atlanta, Georgia

The octopus appt was great ! Ran out of the peach dessert I was dying to try !!! It was all very good. Would be happy to return next time in Atlanta. read more

Stayed at this location for a work event and everything was wonderful with one exception not the fault of the hotel! Checkin was fast and without issue. The property itself is beautiful and very clean. My room was also very nice with a modern feel and also clean. The staff was always very polite and quick to say hello when walking around. One night we went to a local restaurant and when I asked the bellman about cab vs Uber he suggested the hotel house driver Teddy. I met teddy who was wonderful and he was ready at the time we discussed and very pleasant as he took us to Yebo Beach Haus. My only real complaint was when I tried to check out in the app I could not see how and when I tried to use the link in the email I received I kept getting an error telling me I had to go to the front desk - not a major problem but simply an inconvenience. read more

This is a gorgeous hotel with great rooms. I particularly liked the bathroom in the room with option of a great soaking bath and shower in the adjoining part of the bathroom. Our room was on the 12th floor had awesome views. The nice thing about the hotel is that it's on a busy street with great restaurants and Lennox mall within a mile away. Based on the room and updated atmosphere, it's a good place to stay. However customer service and employees' professionalism brings this hotel down in star ratings. I had to call multiple times to get a answer for one question. They should value a customer's time and realize that a guest should not be kept waiting. Next time if I'm in the area I will try the neighboring hotels which are on the same street( W hotel, Hyatt, Mandarin Oriental or Westin). Side Note: Regular parking is $29 and valet is $39. read more

InterContinental Buckhead Atlanta - Lobby ceiling - Hotels Near Me - Atlanta, Georgia

This property looks amazing after the remodel was completed last year! More importantly, Marlen F. provided some of the best customer service I have ever experienced. He knew all the Diamond ambassador benefits like the back of his hand and explained benefits I misunderstood clearly and concisely. Not only was he knowledgeable, but he was super kind. Thanks Marlen for helping my wife and I enjoy our stay to the fullest! read more

WOW. Only word I can use to describe our experience yesterday through this morning. We got one of the huge suites as it was a special occasion and everything about its appointment, the staff service, all of it was first rate. Who doesn't need a TV that comes on in the bathroom mirror and has reflected screens in the shower? I mean, c'mon. The palatial suite was about 1400 square feet so beyond luxurious for a couple and with those kind of doors that lock on both sides that connect to other rooms, it would be ideal for a group/family gathering. My fiance had requested an assortment of pink roses in vases, and spread all over the suite, and it was amazing and gorgeous and so special. We don't drink so our "welcome treat' was those special size Diet Cokes in tin cans and chocolate covered strawberries. Valet parking was complimentary with this level room, and as we were on the Club Level, there was a lovely room with tons of seating, small tables, arm chairs, and such with meals/drinks/snacks through the day at almost all hours. The breakfast might be called "continental" but it was only a hair "less than" the spread downstairs. The fluffiest eggs (my absolute fave are well done hotel spread eggs), a ton of perfect fruit, Irish oatmeal, a coffee machine that makes every drink you could want, breakfast burritos....I could keep going since I love breakfast food so much! The hotel was BUZZING with the football folks, another big event going on in a large ballroom, I'm sure what was just early holiday traffic, and everyone we encountered was pleasant, helpful and just lovely. I loved everything about my fiance's idea that yesterday should be a "trial run" of sorts for our wedding NEXT December 1 and the InterContinental was a super place to choose for the royal treatment. read more

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Who needs the Ritz when you can come to InterContinental?? What a great stay - friendly staff, beautiful lobby, gym, pool, delicious on-site dining and easy (but pricey) parking. Front desk staff were so welcoming. We were really impressed with our stay and the staff - the hotel is gorgeous and clean. The lobby was peaceful, tastefully decorated and beautiful - reminds me of some of the nicer South Beach hotels we've been in. My only gripes were that the restaurants are still working out some back-of-the-house issues (it took us 40 mins one night to get an order of fruit for my daughter... breakfast orders weren't always right) and often the staff seemed stressed out. And secondly, the valet staff seemed annoyed that we parked our car out front for a few minutes to unload my daughter and luggage. Sorry peeps - you try coordinating luggage unloading with a preschooler who has been traveling all day. But the positives completely outweighed the negatives. The staff recognized us and often checked in on our stay. The pool was perfect for us to lounge at one afternoon - not too rowdy but not too boring, either. The breakfast options were sooo tasty, and while the Americano restaurant was newer and figuring out logistics, the atmosphere was on point. Also, shout out to the hostess at the restaurant stand one evening - she printed off Disney coloring pages when I asked for an additional kids' menu for my three-year-old to color on. The area was good for us, as well. Close to highways and walkable to a cute little area with a playground. Plenty of food options around the area and a trader joes to stock up on non-perishables. Also - travel hack - the kids menu is about 1/3 of the price and almost as much food as the normal entrees. Get them chicken nuggies! read more

InterContinental Buckhead Atlanta - Early work emails with coffee and an empty lobby - Hotels Near Me - Atlanta, Georgia

This hotel was perfectly located for our business meetings in the area. Also it is less than a five minute walk to the metro station and nearby downtown Atlanta. This is an exquisite hotel that provides and fabulous attentive service with very comfortable rooms. My room was very clean and had a sizable flat-screen TV with a minibar and a coffeemaker. There's also a fine dining restaurant and a bourbon bar that are perfect for meetings with clients or friends. In addition, they do have an outdoor saltwater pool, a gym and a spa which I did not have the time to enjoy. read more

InterContinental Buckhead Atlanta - Hotels Near Me - Atlanta, Georgia

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Clean and sheik hotel , excellent service and amazing views corner king suite valet to front desk are superb. Beautiful decor throughout and comfort. read more

I had an opportunity to stay at this hotel, and it was an enjoyable experience overall. Check-in was a breeze, and the staff was friendly from the moment I set foot on the property. I ended up getting a room on the club level. There's a lounge on that floor that offers complimentary breakfast (the continental variety), light snacks in the afternoon, afternoon tea, and a cocktail hour with hors d'oeuvres in the evening. The quality of the food and cocktails was very good. And it was all free! The room was vey nice and since I was on the 21st floor, the view from the large windows was amazing. It made me wish I could afford to live in a high-rise in Buckhead. But unfortunately, I'm broke AF. There was a separate bath tub and shower, which I prefer. I also ordered room service. The food comes from Southern Art, a restaurant on the property. My meal was delicious, especially considering how simple it was. I'll have to visit Southern Art again soon. I also visited Bourbon Bar, which is on the property was well. The cocktails were delightful. I'd consider InterContinental to be one of the best hotels in metro Atlanta. read more

InterContinental Buckhead Atlanta - Hotels Near Me - Atlanta, Georgia

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There are many choices of hotels in Atlanta depending if your traveling for work or play, but this time for me was work with clients and we chose the Intercontinental Hotel Buckhead. Can't say enough good things about this place except it lived up to all our expectations. It was telatovely close to convention center and one of the nicest locations in Atlanta surrounded within minutes of the best restaurants, the hotel itself was very clean, well maintained and comfortable. I definitely would stay at this 5 star hotel. read more

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This 5 star review is for Mike, the valet driver on the night of 11/6/21. We came to the hotel for an evening event and decided to park our car with the valet since it was only a $4 difference from self parking. Mike parked our car with care. We also saw him on our way out and he said if he had seen us sooner he would've gone to get our car himself. He was very friendly and we chatted for a couple minutes. We didn't have any cash to tip him with and asked if he could take CashApp or another payment service but he told us that's not allowed. I wish the valet staff were allowed to accept tips in other ways aside from cash because I am sure they are losing out on money when people, like me who rarely have cash on hand, don't have cash to provide. What really stood out to me is that even though we couldn't tip him he said, "That's ok I jus like to give quality customer service". That really made me happy to hear. Working in customer service myself, it's nice to see other's ensure you have a good experience even if there's nothing in it for them. read more

We visited this hotel during early December. This is a beautiful hotel with a great location. It's quiet inside and beautifully decorated. The food at the restaurant is very good and quick with your order. The only two downfalls were that they seemed to be understaffed (maybe due to Covid) and it took awhile to get things to our room we requested, like towels or water. The other thing is the walls seem pretty thin and I could hear people next door pretty clearly. I would say request a floor with less people on it if you can. read more

Beautiful hotel with a beautiful view. I stayed for two nights. I shared a room that had double beds and another member of my party had a king size bed in an adjoining room. Definitely get the room with the double beds because it is more spacious. The beds are very comfortable and I had a great rest. You can text a phone number for housekeeping, which is pretty convenient when you're on the go. Of course you can use the phone to call also. The armchair in my room was broken and I notified them as soon as I noticed, when I completed my initial room inspection. The bathroom was pretty nice but not properly cleaned. There were strands of hair on the shower walls and on the bottle for body wash, that is installed into the shower area. There is a robe and a set of slippers in the bathroom. The a/c and warm air both kick in pretty fast. You need hotel keys in order for the elevators to move. You can use your hotel key to get in and out of the parking lot, just take it to the front desk to have it linked to your room. They have a nice garden area where you can sit outside and relax. They are accommodating if you need to extend your check out time. This hotel is in a great location that is easily accessible to nearby restaurants. There is also a bar and restaurant located on the first floor. A gala was held and a wedding was held at the hotel during my stay. Download the app prior to your stay where you can set preferences for how you would like your room to be organized, prior to your arrival. read more

InterContinental Buckhead Atlanta - View from bed on the 9th floor - Hotels Near Me - Atlanta, Georgia

The Intercontinental Hotel was the last stop of my vacation. After staying at many hotels, I can say that it was one of the best hotels. The only thing missing from this hotel was the nice view that I had in Key West. But, other than the location, the Intercontinental was better than all the others. From the moment we arrived to the Intercontinental, they were all class. Upon our arrival, the doormen greeted us, and kindly asked us for our names. As we went inside to check in, they radioed the front desk to tell them our names. To our surprise, the check in staff knew exactly who we were when we reached the counter. They honored our request for a room and put us on a high floor as my wife requested, and they put us away from the elevator so that I would have a nice peaceful night sleep. Our room was on the 16th floor. The room was away from the elevator as requested. The room was neatly decorated. The room had 2 queen beds. There was plenty of closet space. A large screen tv was atop of the dresser. The restroom was large with both a bathtub and a walk in shower. It was a very comfortable room. The room had a great view of the city. The room had everything that we needed. They even had a glowstick in my room. I think the glowstick is to be used in case of emergency, if there is a blackout. They had a nice exercise room and spa that I visited, but, did not use. They had all kind of treadmills and equipment for cardio. All the exercise equipment had a tv screen for you to watch as you exercise. If tv wasn't good enough for you, you could also watch YouTube on the cardio equipment. As a Rewards Member of the Intercontinental Hotel, I got free internet in my room, and a bottle of water. All you have to do is sign up on the internet. The Intercontinental is centrally located in Buckhead. There is a Caribou Coffee a 1/2 a block away. Across the street, hidden in an offifce building is a Flying Bisquit restaurant, which serves great breakfasts. It is also walking distance to the Lennox Square Mall and Phipps Plaza. The employees of the hotel, from the bellman, to maids all treated us nicely and greeted us whenever they saw us. The Intercontinental is a great hotel in Buckhead. It gave us everything we wanted and more. If we had to go to Atlanta again, we would definitely stay at the Intercontinental. read more

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Great experience, but sour aftertaste This was our first stay at the Intercontinental in Buckhead. While I initially booked a deal through Priceline, I asked about paying for an upgrade. A suite was available and I agreed to the supplemental charge. We were even offered to complimentary drinks at the bar. Check in personnel were warm, the common areas were very nice, and the room was terrific. When he checked out Saturday morning, I was told that the computer system was down, and that I could not receive a printed receipt at that time. OK, fine. Email it to me. Last night, I received the detailed receipt, which included $266 in minibar charges, that we never touched. 17 mini bottles! Nothing in the fridge with moved or touched. A phone call eventually got the charges removed, but my confidence in the integrity of the hotel is shaken. read more

InterContinental Buckhead Atlanta - Initial receipt - Hotels Near Me - Atlanta, Georgia