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Intercontinental Montréal

3.7 (146 reviews)
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Comfy+Crisp
Mercedes C.

Intercontinental is an interesting blend of outdated retro style and crispness. Plush, velvety soft pink+baby blue wingback chairs and sofas decorate the concierge+lobby area with accessories and area rugs overflowing in those same colors. Along with the velvets, blues and pinks, corridors have like lacquered cherry panels, rooms have dark carpeting, curtains in the rooms are patterned and burgundy, there's a pool somewhere, a gym, the hotel's on-site rest'nt and a bar+lounge. Intercontinental also boasts a passageway past the main lobby area where if you take the elevators, will lead you down to the parking lot if you're parking your own car which costs less than valeting it. We used valet the first night, then the other 3 nights, we parked it ourselves. And there were many other folks who took advantage of having the convenience of that too. With its stunning location in Montréal, this hotel has (in my opinion) a top-notch rest'nt and also truly knows how to pamper its guests with their....... bedding. All hubs and I wanted to do on a late Christmas '24 afternoon was to slide into our tightly-tucked and perfectly-luxurious sheets in the room. The sheets are thick (but not off-putting), crisp, and white. They felt great! Staff we encountered, were pleasant and concierge services went above and beyond! Forget that this hotel's style is passé at its best, I really can't give this place less than high just because "this isn't my style". Hell, the fact that the bedding is incredibly sumptuous, our bathroom sink and shower had a wonderful flow and staff was more than accommodating, we don't mind returning. The only negative were more than a couple of crying kids here and there and parents doing diddly squat when their toddlers ran in the lobby.

David F.

The InterContinental Montreal is conveniently located near Victoria Square metro station. The metro can be accessed through underground passage to avoid cold weather. The hotel is one stop from Bell Centre or about 10 minute walk. The customer service was very good from check-in and handling a few housekeeping refill requests. The room was spacious.

Alaleh P.

I originally booked a Premium King room and since my room wasn't available at time of check-in, they gave me a Regular King on a higher floor; but, I didn't have much of a view (my room overlooked the hotel building). So, this wasn't equal to what I booked, since there's no point in being on the higher floors if you don't have the view of the port or the city. The room was clean and everything you might need was provided (shampoo, conditioner, body shampoo, q-tips, soap, towels, coffee, water). They provide room service upon your request and they respond to your requests in a timely fashion. The bed and the mattress were comfortable and I had a good night sleep. The gym, pool and wellness centre is on the 10th floor and the gym is open 24/7, but the pool is open 9-8 only which was a disappointment.

The Rothko bed.  LMAO. Super comfy tho.  Montréal has no water shortage, soo nice to get fresh starched sheets daily. 5/2022
Will S.

Surprised that a hotel like the Intercontinental was to me far superior than my usual Marriott brand. Old school hotels are not to my liking until now. Since I was staying in the old part of Montreal, it made sense to come to the IC. I would attribute that to the fact that maybe I've been hangin with Marriott brands for 2 decades: a modern vibe was not happenin' this trip Also frequent stay benefits are not really honored with perks these days at many Marriotts, so I strayed a bit. And am glad I found another option. I also picked the IC because the Marriotts that were in the old city were more family oriented hotels and modern -- I wanted a bit of a peaceful stay. I got that here also. What's more, I am reminded of my relatives who love the IC in Asia. The hotel is in the older side but wowzah, the service and comfy linen won me over. If you're expecting the W, this ain't it. They also have an awesome restaurant with an extensive wine list. It's enough to lure me to eat here on my next stay. On my way back the concierge arranged an in-room antigen test, required by US border control on my flight back, a day prior to my departure. Most travelers had to show up early at the airport or go to make an appt in a Covid facility in downtown. Dayum. Great service. Pictures say it all. I was treated so well compared to any of my experiences with various Marriott brands. Branding was def consistent with my experience at the IC in Manila also. But then service in Asia is insane-- that's another subject. End of Yelp.

This is the counter space.
Janet A.

WORST HOTEL extremely outdated. When you walk around the room you get static and get shocked with everything. The bathroom is oddly shaped and has no counter space. I came with my family we are 4 and we were on top of each other in the bathroom. This hotel is only good for a one night stay

Amabel S.

I've always stayed in Intercontinental when I visit Montreal. This is my 2nd time and it still really a nice hotel. Very strategic - 7 minutes from Notre Dame Basilica, 10 minutes from Chinatown, 15-20 minutes from the Old Port. You can stroll around, and it is connected to World Trade Centre. I really like the spacious and luxurious room. It is not as modern as other, but you can feel that you're in Old Port. If you are driving, I highly recommend to take the hotel valet for $36/night. You can go in/out which is really convenient compared to paying $25/night inside the World Trade Centre but you couldn't go in/out. The only downside during my stay was, the check-in time is at 3pm, but I haven't got my room until nearly 4:30pm. They compensate it with 2 free drink at the bar. When I checked in, my room's AC didn't work and its a connecting room, but they move us to a new room pretty quick with the same view. I really understand that during busy season it might have this kind of delay and they handle it really well. Overall, location, service, room, and cleanliness are excellent. I will recommend to my friend & family. Tips: if you are going to Old port, Use the door that pass the lobby to the World Trade Centre, it will lead you to Rue Saint-Jacques. I find it faster to go to Notre-Dame Basilica.

Daulet N.

The Intercontinental Hotel in Montreal is one of the best hotels I have ever stayed at. The service is amazing, the breakfast is incredible, and the location is perfect. I have never had such amazing service at a hotel before. The staff is incredibly friendly and helpful, and they go above and beyond to make sure you have a great stay. The breakfast is also amazing. They have a great selection of food, and it is all very tasty. The location of the hotel is also perfect. It is right in the heart of downtown Montreal, so you are close to all of the best restaurants, shops, and attractions. I would highly recommend the Intercontinental Hotel in Montreal to anyone looking for a great place to stay in Montreal. It is an amazing hotel with incredible service, a great breakfast, and a perfect location.

View from Reception. Lots of cozy seating areas done in velvet. Overlooking the courtyard.
Sammie S.

Spotless, cozy velvet upholstered lounge. The lady checking me in apologized for taking so long but she wanted to get me a nice room which was so sweet. I think she upgraded me because it was a nicer room than my cousin got two hours later - and we booked together at the same rate. Covid protocols are a minimally stocked room. Call for anything extra desired, but they won't overstock and waste. If cleaning is required then they are happy to do so, but it could take up to three hours after calling to let them know. My room was spotless and I had what I needed. I prefer no cleaning as fewer toxic cleaning products. :) I could not figure out how to check out on the tv - I don't think you can. No bill under the door or in my email to keep it quick either. Checkout in person was lengthy so don't leave it too late.

classic King
Bloss C.

We had a great stay here with our dog recently, the location of the hotel is great, with lots of sites a convenient walk from the hotel (old town, St Paul St, Notre Dame, the waterfront piers, Chinatown). In terms of the hotel itself, the public areas were nicer and more updated than the rooms, but the rooms were comfortable enough. I liked that our room had a separate bathtub and shower. All of the staff in the hotel were so nice and really went out of their way to make us feel welcome, which is much appreciated when you are traveling with a dog. Montreal is a pretty inhospitable town when it comes to taking your dog with you places, so it was nice to always feel welcome on hotel grounds. We had room service for dinner one night and heartily recommend the Salmon (ask for extra mashed potatoes). The one drawback to this property is it is in a very large complex, so getting to the garage (this involves using two different banks of elevators in an annex building) and even just the street is a bit of a hassle.

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Beautiful rooms well appointed and modern. Excellent customer service and perfect location near fun, food and shopping

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Intercontinental Montréal Reviews in Other Languages

Review Highlights - Intercontinental Montréal

Very strategic - 7 minutes from Notre Dame Basilica, 10 minutes from Chinatown, 15-20 minutes from the Old Port.

Mentioned in 4 reviews

Read more highlights

Delta Hotels Montreal

Delta Hotels Montreal

(87 reviews)

$$

Ville-Marie

I came here for a few nights for business in the area. I arrived really early, as my flight landed…read morearound 10AM. Checking in was very easy and they even said they were expecting me, which was very refreshing after the last hotel I stayed in for business, which was the Hilton in Richmond, VA at Short Pump in which the staff was very condescending and poor at checking people in, especially business travelers. This place definitely took great care at check in to make sure I felt welcomed, including asking me if I had any questions. She went over everything I needed to know about the property. When I got to the room I was impressed with the size of it - it was pretty large, with lots of open space, a decent desk, plenty of seating, and a very nice, clean, and comfortable bed which was fitted with ironed sheets! The TV in the room was disproportionately small and their streaming channel options were limited, but I made the best of it, as it's mostly background noise while I'm working anyway. The location is decent, only a couple of blocks from the Rue Sainte-Catherine shopping and dining area, which also has the Complexe Desjardins (a mall). There's a Metro station a block away as well. They have a decent size gym with all the normal stuff and a pretty nice, two-level lounge for those with access via their loyalty level. Overall, I'm enjoying the stay here and would return!

I had a good overall stay at the Delta Hotel in Montreal. The location is great and really…read moreconvenient for getting around the city. One standout was the gym, which is much better than what you typically find in hotels, with multiple treadmills, a stair stepper, ellipticals, and a solid selection of weights. They also have a two lane indoor pool and an indoor hot tub, which were nice added amenities. I especially appreciated that my room had a patio, it was great being able to get some fresh air. The only downside was the noise. There were very loud neighbours in the hallway with screaming and music playing until around 11:30 pm. I contacted the front desk and was told security would be sent up, but no one came and the noise continued past midnight. Overall, a solid hotel with great amenities, but the lack of follow through on the noise issue was disappointing.

Best Western Plus Hotel Montreal - Hotel Exterior

Best Western Plus Hotel Montreal

(23 reviews)

$$

Ville-Marie

This hotel was far from the airport, so I would suggest taking an Uber to and from this hotel. The…read moreUber will cost you around $40-$60 CAD depending on the time of day. You can take the 747 bus directly from the airport to this hotel, but it's t will take around 40 ish mins or so. If you decide to rent a car, parking is at this hotel $30 CAD a day to keep your car parked. When purchasing your metro tickets from the airport, there is a machine that you will purchase it from. Just get the non-rechargeable ticket for 24 hours for $11 CAD. It will NOT take American Credit Cards or American money. It has to be a Canadian Credit Card or HAVE Canadian cash. I can say that this hotel is conveniently located on the edge of Quartier Des Spectacles, just a couple of blocks from The Gay Village & about 3 blocks from Chinatown. It's a walking distance between both and areas. It's only two or three blocks from the Orange Line, Yellow Line, and Green Line of the metro. The rooms are kind of small, but great if all you're doing is just sleeping there. There is so to do in the area. Downfalls are: there is no coin laundry. However, there is a plastic bag in your closet that you can put your dirty laundry in. Take it downstairs to the front desk and pay them $20 CAD for them to do your laundry. Your cloths will be ready the next day in the afternoon and folded for you. You will have to pick a your laundry from the front desk. Your bedroom will ONLY be cleaned EVERY OTHER DAY. So, don't expect them to clean your room everyday. If you need extra towels, you will have to call down to the front desk or just pick them up from the front desk. Breakfast is NOT included as part of your stay like it is in the United States or America, unless you choose that options or pay extra when booking. Another downfall is that, at the time I was here, they only had two fans. One was broken and the other, someone else had. We stayed here for 6 nights and every night we kept asking for a fan, which of course they did NOT have. They kept trying to fix the A/C, but what we really needed was air circulation. Most hotels have or keep extra fans for their guests. Just note that if you need a fan for air circulation and comfort, you may not get one. So just take cold showers. There is no microwave or coffee maker in your room. There is however a small refrigerator there. They have a good coffee maker downstairs, tea, water foundation, microwave, and dinning area you can eat at. The front desk will have plastic utensils if you ask them for some. There is a gym, extra restrooms, vending machines, and ice on the "M" floor. The staff are ALL really nice! They had great customer service and had no problems with them. Their customer service alone was a five star. And again, this hotel is very conveniently located.

I can honestly say that I've never one-starred a hotel before, so this is a first. Booked through…read moreExpedia. Of my week in Montreal, being stuck in this dump was definitely a low point. Let's start with cleanliness. The room is outdated, beat up, and was bordering on filthy. See the attached pics featuring the desk chair. I happened to be in a street facing room so there is the occasional bit of noise, but that wasn't a problem. Then there's the temperature. In one of the hottest weeks Montréal has seen so far this summer, my air conditioning unit was practically non-functional. The temperature in my room regularly topped out at 26 degrees. The young man at the front desk was happy to come reset the unit (I want to add here that the lobby air conditioning also seemed to be non-functional, horrible for the staff) and it briefly cooled down to a to a tolerable 22. Same song and dance the next day, where I had to go buy a fan from Best Buy in an attempt to get more than a few hours of decent sleep. No one ever followed up with me to see if things were improved, so I had to approach the front desk again. The same nice young gentleman came to my room, fiddled with the display for the AC for a few minutes, and I had a blissful night at 21.5 degrees. One night. I'm currently on night 6 (thank god, the last one) of my stay and it's 26 degrees. Never was I offered a different room, I had to ask (and none were available), never did they try to get a repairman into the room, nothing. It's made my stay here horrible. The hotel is located in a dodgy part of Rue Saint-Catherine. Red lights district with a visible unhoused population, and as a solo female traveler I experienced some harassment coming to and leaving from the hotel. I wouldn't feel safe being out after dark here. During the day it's relatively convenient to metro lines and a reasonable walk from local attractions. For a chain, I expect better. The staff was nice enough but there are no standards. Guests bang around at all hours of the night and you can feel vibrations through the walls. The AC panel blazes a bright blue light into the room all night, making it impossible to sleep unless you're knocked out or wear an eye mask. The hotel itself is worn and dingy. I didn't even try the breakfast for fear of wasting a vacation day on the toilet. Avoid, avoid, avoid.

Abri Du Voyageur Hôtel

Abri Du Voyageur Hôtel

(36 reviews)

$

Ville-Marie

This actually a great value for staying downtown. This is all about value and location. There are…read morelots of stairs but we all need to exercise. Being downtown it can get and will get noisy but again great basic value hotel. What you get, a basic clean room, I saw no bugs, a lock on the door and a continental breakfast consisting of toast, cereal, fruit and coffee and orange juice. Again it's all basic but you are buying location, location, location. Being downtown it can and will get noisy. There are homeless, you are downtown but this is a great value for staying downtown. I asked where St Catherine Street is and it's right outside the door. Chinatown is down the street, Old Town a little farther but walkable or take several metro options for about $11 for a 24hr pass. This place is not fancy but it's a clean basic hotel that is all about location, location, location. Would I stay here again, Absolutely!. Reminder : Stairs no elevator.

How low can I score? Is a negative score an option? I have travelled all over North America and…read moremost of Europe and have never walked out of a hotel three minutes after walking in. I booked through hotels.com a 1 night stay on 1/2/24. So horrific: 1. The pictures are clean. The reality is a s-hole dump. Beer bottles and trash lined the walkway to the door. The entire building smelled of smoke. 2. Front desk staff barely communicative. 3. Room was FAR smaller than advertised and was also dirty. The room to which I was assigned looked like NOTHING IN ANY OF THE PHOTOS. 4. Public shared restroom: i did not even go in since everything else smelled like piss, cigarettes and beer, I figured the bathrooms were also disgusting. 5. Parking is off site; no bell hop or other staff to carry bags up two flights of stairs (no lift). The only plus is that I got a few dollars of one key rewards for walking in and out of a horriffic, unsanitary, smoky boarding home- far far below any consideration of the name "hotel." It's not even hostel level. This is an unhealthy, and borderline dangerous place to stay. It is destined to close down, fail, and die. You may too if you stay there. DO NOT BOOK THIS HORRIBLE PLACE. I left within three minutes

Le Square Phillips - Kitchen and dining area

Le Square Phillips

(80 reviews)

$$

Ville-Marie

The room was spacious and clean. I had a great view of the street. The kitchenette had everything I…read moreneeded to enjoy a meal. The bed was comfortable and I appreciated the diffuser on the AC vent. The bathroom was well lit and I had lots of room to move around. I truly loved this room and wish everyone could have the same experience I did.

This was one of the best hotels I've ever stayed at. My sister, her fiancé and I stayed here whilst…read morevisiting family in Saint-Guillaume and Brossard. The location is great - right in the heart of downtown, next to a Tim Horton's, a few blocks from a Pharmaprix, and with plenty of dining options within walking distance. While there aren't many parking options for a vehicle, we found their valet service well worth the $35-38 per day. The daily continental breakfast was tasty! There were plenty of options including oatmeal, cereals, fresh bagels, assorted meats and cheeses, yogurt, hard-boiled eggs, a variety of fruit, juices, milk, coffee and tea. The rooms were very clean and comfortable, with a full kitchen and cozy dining area, VERY comfortable bed(s), a big bath tub, and good views. I slept very well every night and was never disrupted by hotel sounds. There is also a rooftop gym and while small, has enough equipment to get the job done. There is also a heated pool and a nice rooftop area right next to it. The service was also top notch, everyone on the LSP team was very welcoming and polite. I tried my best to communicate in French, but they were patient and made sure I got the information I needed. I've stayed at hotels double the price that were half as good as Le Square Phillips. Can't wait to stay here again!

Intercontinental Montréal - hotels - Updated July 2026

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