Renovations note: hotel is closing February 1st 2026 for major renovations, and is expected to remain closed until about May of 2027. Really hoping they reopen on time so I can return on my next trip to Montreal! Spacious rooms, grand views, comfortable beds, accommodating staff, and great hotel amenities and connections. I was never supposed to go to Montreal, but ended up stranded there during the storm in late January 2026. Staff gave me a very early check in, and gave me some pointers on how I could take advantage of the city's underground tunnel system to explore without ever stepping outside! The hotel is connected right to it, so there's a huge network you can access directly. The hotel has one of the nicest hotel gyms I've seen, and the men's locker room also has both a sauna and a steam room. The pool looks nice, but was closed for renovations. read more

Intercontinental Montréal - View from a "Montreal View" room, 19th floor, 1/25/26 - Hotels Near Me - Montreal, Quebec

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We checked into the intercontinental Montreal yesterday to celebrate our 24th wedding anniversary. The hotel was about 20 minutes from the airport. It is also across the street from the Montreal convention center. Also, the eating large shopping mall is within walking distance. This is a beautiful hotel with a British traditional feel. Our room is spacious and very comfortable. We managed to negotiate having breakfast included, which was a nice perk. Check in was super quick and easy. Nothing like being in O, Canada. read more

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The Intercontinental Montréal is one of those institutions that a traveler can expect will provide highest levels of comfort and service. It is located conveniently near Old Town, China Town, and the Port of Montreal. One can easily walk to the Notre Dame Basilica or high end shopping areas. The Montréal Underground connects to the facility, so one can walk from the hotel to Metro stations and other attractions, regardless of the weather. There's a good selection of shops and restaurants beneath the building. As far as in the Intercontinental itself, there is the high class French restaurant Osco! If you get free breakfast as a IHG member or as an Intercontinental Ambassador, you will definitely want to claim that benefit here. They had the best breakfast buffet I have ever experienced at an IHG property. I had dinner there one evening, and it compared favorably to the best off-site restaurant I went to in Montréal. The service is everything would expect at an Intercontinental Hotel. The front desk was helpful and gracious and the other staff were all top notch. I think that the Intercontinental Motréal can easily accommodate your visit to this great City! read more

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Stayed here as a pre-cruise stay arranged by Oceania Cruises about a 20 min. walk to the ship. Dididn't get a chance to walk around. Was greeted by bell hop for my luggage because the check in desk is on the second floor. Bell hop gives you a luggage tag and you give it to the receptionist upon getting your room key. Luggage will be set to your room. Sorry no photos because I forgot when the room was clean. Pros: Nice, clean, space full room and bathroom. Thick large bath towels. Robes and houses slippers provided. Cons: Small shower but there is a separate bath tub which you can soak in after a long day flying out here from Hawaii. Would I return? Not sure. Would like to see how much a night would cost. But, yes. Disclaimer: Was only here overnight as a pre cruise stay. So didn't have time to walk around. read more

Intercontinental is an interesting blend of outdated retro style and crispness. Plush, velvety soft pink+baby blue wingback chairs and sofas decorate the concierge+lobby area with accessories and area rugs overflowing in those same colors. Along with the velvets, blues and pinks, corridors have like lacquered cherry panels, rooms have dark carpeting, curtains in the rooms are patterned and burgundy, there's a pool somewhere, a gym, the hotel's on-site rest'nt and a bar+lounge. Intercontinental also boasts a passageway past the main lobby area where if you take the elevators, will lead you down to the parking lot if you're parking your own car which costs less than valeting it. We used valet the first night, then the other 3 nights, we parked it ourselves. And there were many other folks who took advantage of having the convenience of that too. With its stunning location in Montréal, this hotel has (in my opinion) a top-notch rest'nt and also truly knows how to pamper its guests with their....... bedding. All hubs and I wanted to do on a late Christmas '24 afternoon was to slide into our tightly-tucked and perfectly-luxurious sheets in the room. The sheets are thick (but not off-putting), crisp, and white. They felt great! Staff we encountered, were pleasant and concierge services went above and beyond! Forget that this hotel's style is passé at its best, I really can't give this place less than high just because "this isn't my style". Hell, the fact that the bedding is incredibly sumptuous, our bathroom sink and shower had a wonderful flow and staff was more than accommodating, we don't mind returning. The only negative were more than a couple of crying kids here and there and parents doing diddly squat when their toddlers ran in the lobby. read more

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The InterContinental Montreal is conveniently located near Victoria Square metro station. The metro can be accessed through underground passage to avoid cold weather. The hotel is one stop from Bell Centre or about 10 minute walk. The customer service was very good from check-in and handling a few housekeeping refill requests. The room was spacious. read more

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Stayed here for a few days for work. The rooms are nice and clean. The bed was comfortable. The shower is built for shorter people as I had to bend down to wash my hair. The AC was quite loud and clicked every time it went on and off. Plenty of elevators. It is connected to the tunnels and some shopping which was nice. read more

I originally booked a Premium King room and since my room wasn't available at time of check-in, they gave me a Regular King on a higher floor; but, I didn't have much of a view (my room overlooked the hotel building). So, this wasn't equal to what I booked, since there's no point in being on the higher floors if you don't have the view of the port or the city. The room was clean and everything you might need was provided (shampoo, conditioner, body shampoo, q-tips, soap, towels, coffee, water). They provide room service upon your request and they respond to your requests in a timely fashion. The bed and the mattress were comfortable and I had a good night sleep. The gym, pool and wellness centre is on the 10th floor and the gym is open 24/7, but the pool is open 9-8 only which was a disappointment. read more

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Great location. Good service. The hotel can use some refreshing. It has been around for over forty years. The restaurant is decent. There is a breakfast buffet in the morning for $25 a person there's a café at the entrance with some decent food options. The gym is on the 10th floor and has weights as well as treadmills elliptical machines and stationary bicycles. read more

Stayed here in 2023. My car was stolen from the garage that valet parked it in. They covered my stay but I was still out $15,000 having to replace the vehicle. Save your money and the insurance headache. And definitely don't use valet - they won't take any responsibility. read more

Being old enough to remember the high standards of the Intercontinental Hotels in the 1990's, it's sad to see how old this property in Montreal feels. The room we were in - a king and double- was dark and dreary with poor and little lighting. The carpet had been "cleaned" prior to check in, which consisted of someone spritzing cleaning fluid all over the carpet, which was still completely wet when we arrived. Having just spent a few days at another nearby modern hotel, the contrast was shocking, like leaving 2025 to arrive in 1988. It would be one thing if the Intercontinental's room rates came at a discount but they charged us over $500/night, in league price-wise with other nearby 4 star hotels with more and modern amenities to offer. Aside from the dark, dated room we stayed in, the staff and service people have been excellent and responsive. read more

Surprised that a hotel like the Intercontinental was to me far superior than my usual Marriott brand. Old school hotels are not to my liking until now. Since I was staying in the old part of Montreal, it made sense to come to the IC. I would attribute that to the fact that maybe I've been hangin with Marriott brands for 2 decades: a modern vibe was not happenin' this trip Also frequent stay benefits are not really honored with perks these days at many Marriotts, so I strayed a bit. And am glad I found another option. I also picked the IC because the Marriotts that were in the old city were more family oriented hotels and modern -- I wanted a bit of a peaceful stay. I got that here also. What's more, I am reminded of my relatives who love the IC in Asia. The hotel is in the older side but wowzah, the service and comfy linen won me over. If you're expecting the W, this ain't it. They also have an awesome restaurant with an extensive wine list. It's enough to lure me to eat here on my next stay. On my way back the concierge arranged an in-room antigen test, required by US border control on my flight back, a day prior to my departure. Most travelers had to show up early at the airport or go to make an appt in a Covid facility in downtown. Dayum. Great service. Pictures say it all. I was treated so well compared to any of my experiences with various Marriott brands. Branding was def consistent with my experience at the IC in Manila also. But then service in Asia is insane-- that's another subject. End of Yelp. read more

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The biggest pro about this hotel is that it is conveniently located on the RESO so you can take advantage of the Underground City and Metro! The indoor RESO is beautiful and is truly a city within a city. One entrance leads to Complexe Desjardins and the opposite entrance leads towards the Metro. There are a few cons about this hotel 1 - We had booked a king bed and a double bedroom and were upgraded to a double bed suite. While the room was an upgrade in size and view, the beds were a downgrade. We tried it on the first night and it was an awful arrangement. Spoke to reception and requested the room that we had asked for. While we appreciate the upgrade - the bed sizes should have matched or have been equivalent to our original reservation. The double beds were extremely soft and uncomfortable - we still have neck pain from the first night. The king and double bed was a step up and a bit firmer but the room was small and had a narrow window with no view. 2 - This is the Intercontinental, not a 1/2-star hotel, and the rooms are dated. Both of the rooms that we received did not have any USB ports. It had a combination clock and docking station with a Generation 1 Apple connector (it is the older 3-pin 1-inch Apple connector that was phased out in 2012. Our room did include a surge protector with 8 outlets but no USB connections. Luckily we had our own USB power strip to charge our devices. 3 - Parking is awful and is extremely inconvenient if you need to drive every day. The hotel parking is located on Basement floors 9 - 12. You have to take 2 separately located elevators to get to your car or the easier route of taking the RESO stairs and taking the 1 elevator in the food courts to your car. Essentially parking levels 1 - 8 are for other tenants, and 9 - 12 are for the hotel guests and visitors. No discount for parking from the hotel - $25 CAD a day. read more

Very nice hotel in the heart of old Montreal. Very close to the Notre Dame church and a very short drive to the port of old Montreal. It's also connected to a small shopping mall with some decent restaurants and stores. Staff are nice and the rooms are really good. They have a fancy restaurant in the hotel Osco. Just wish the elevators weren't so slow here but otherwise a very nice hotel in the heart of Old Montreal. read more

As a regular visitor to Montreal, I can definitively say that the InterContinental Montreal is my most preferred place to stay. The friendly service, world class facilities and amenities, and terrific location make the IC my home away from home. I most recently stayed there for the Nuit Blanche weekend and my expectations for greatness were exceeded yet again. The breakfast buffet at the Osco is the finest breakfast I've had at any hotel in the world. Several fresh breads, charcuterie, beans, and fresh fruit, plus cappucino served with a smile by Rene-Gilles and Marc Read, are the perfect way to start the day and keep me full well into the afternoon. I highly recommend upgrading to a rate that will include breakfast. I stayed in a corner room on the 24th floor with excellent views of the Cartier bridge, Farine Four Roses sign, and much of the city skyline. The desk was right by the windows, providing a comfortable location for getting some work done and there were plenty of charging ports both at the desk and near the bed. The steam room really warmed me up after a chilly evening outdoors, though I found the salt water pool a little too chilly on the winter morning when I visited. In addition to a delightful breakfast, my friends were thrilled with their absinthe cocktails along with dinner at Sarah B. The beyond burger was delicious and a reasonably-priced plant-based option. The location is excellent with quick walks to Old Montreal and the Quartier des Spectacles. Additionally, you don't have to go outside to hop on the Orange Line metro stop at Victoria Square. It was a little less convienient not staying at the same hotel as my friends, but all of the amenities, warm customer service, and comfortable rooms more than made up for those short walks to meet up with chums. read more

L'hôtel est superbe! Des grands chambres, plein de salle de bain. Les concierges sont super gentils(illes). Super proche de deux stations de métro et plein de restaurant attachés à l'hôtel. read more

WORST HOTEL extremely outdated. When you walk around the room you get static and get shocked with everything. The bathroom is oddly shaped and has no counter space. I came with my family we are 4 and we were on top of each other in the bathroom. This hotel is only good for a one night stay read more

Intercontinental Montréal - This is the counter space. - Hotels Near Me - Montreal, Quebec

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Yesterday the smoke alarm beeped every minute or so for several hours. Called the front desk and it stopped. Today again. Called the front desk. "I'm sorry sir we're doing alarm testing. I can send someone to disable yours." Never did. I needed to do some work from the hotel so had to stay put. It lasted for several hours. Words cannot express how irritated I am with this. Today will probably be the last time I stay on a hotel in my life. The fact that anyone anywhere thinks this sort of thing is acceptable baffles me. Sure the creator of a fire alarm system that requires incessant beeping during testing shares some blame. (Yes, I understand the rationale, no I do not agree that it's necessary or even smart) Not all blame goes to the designer, but some. Mostly I'm befuddled by how a hotel could survive doing this every year. Every single person in the building gets irritated for hours. Surely this leads to bad reviews, loss of business, closing of said business? Whatever. Not my job to figure that part out. Won't ever be staying here again. Also probably done with hotels entirely. read more

I've always stayed in Intercontinental when I visit Montreal. This is my 2nd time and it still really a nice hotel. Very strategic - 7 minutes from Notre Dame Basilica, 10 minutes from Chinatown, 15-20 minutes from the Old Port. You can stroll around, and it is connected to World Trade Centre. I really like the spacious and luxurious room. It is not as modern as other, but you can feel that you're in Old Port. If you are driving, I highly recommend to take the hotel valet for $36/night. You can go in/out which is really convenient compared to paying $25/night inside the World Trade Centre but you couldn't go in/out. The only downside during my stay was, the check-in time is at 3pm, but I haven't got my room until nearly 4:30pm. They compensate it with 2 free drink at the bar. When I checked in, my room's AC didn't work and its a connecting room, but they move us to a new room pretty quick with the same view. I really understand that during busy season it might have this kind of delay and they handle it really well. Overall, location, service, room, and cleanliness are excellent. I will recommend to my friend & family. Tips: if you are going to Old port, Use the door that pass the lobby to the World Trade Centre, it will lead you to Rue Saint-Jacques. I find it faster to go to Notre-Dame Basilica. read more

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The Intercontinental Hotel in Montreal is one of the best hotels I have ever stayed at. The service is amazing, the breakfast is incredible, and the location is perfect. I have never had such amazing service at a hotel before. The staff is incredibly friendly and helpful, and they go above and beyond to make sure you have a great stay. The breakfast is also amazing. They have a great selection of food, and it is all very tasty. The location of the hotel is also perfect. It is right in the heart of downtown Montreal, so you are close to all of the best restaurants, shops, and attractions. I would highly recommend the Intercontinental Hotel in Montreal to anyone looking for a great place to stay in Montreal. It is an amazing hotel with incredible service, a great breakfast, and a perfect location. read more

Intercontinental Montréal - Hotels Near Me - Montreal, Quebec

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Spotless, cozy velvet upholstered lounge. The lady checking me in apologized for taking so long but she wanted to get me a nice room which was so sweet. I think she upgraded me because it was a nicer room than my cousin got two hours later - and we booked together at the same rate. Covid protocols are a minimally stocked room. Call for anything extra desired, but they won't overstock and waste. If cleaning is required then they are happy to do so, but it could take up to three hours after calling to let them know. My room was spotless and I had what I needed. I prefer no cleaning as fewer toxic cleaning products. :) I could not figure out how to check out on the tv - I don't think you can. No bill under the door or in my email to keep it quick either. Checkout in person was lengthy so don't leave it too late. read more

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We had a great stay here with our dog recently, the location of the hotel is great, with lots of sites a convenient walk from the hotel (old town, St Paul St, Notre Dame, the waterfront piers, Chinatown). In terms of the hotel itself, the public areas were nicer and more updated than the rooms, but the rooms were comfortable enough. I liked that our room had a separate bathtub and shower. All of the staff in the hotel were so nice and really went out of their way to make us feel welcome, which is much appreciated when you are traveling with a dog. Montreal is a pretty inhospitable town when it comes to taking your dog with you places, so it was nice to always feel welcome on hotel grounds. We had room service for dinner one night and heartily recommend the Salmon (ask for extra mashed potatoes). The one drawback to this property is it is in a very large complex, so getting to the garage (this involves using two different banks of elevators in an annex building) and even just the street is a bit of a hassle. read more

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A great location (close to downtown/edge of old Montreal). Staff was A+, had to switch a room for AC issue; quickly and attentively resolved. Underground parking available; $24? King bed extremely comfortable. Nice bath and shower. TV needs updating, no wifi for streaming, no Netflix. read more

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We felt welcome and comfortable at the InterContinental. Parking is simple, and the location is convenient to downtown destinations. The concierge was very helpful in guiding us to discover some things. The staff was even very kid friendly. We enjoyed breakfast at the house restaurant Osco but did not have dinner. Overall I would recommend it if it is included in your package. High quality and a nice location to dine with a great outdoor view. The pool on the 10th floor has a deck with a view of the City, check it out even if you don't plan to swim. Overall we really appreciated the value and the service. Our room was eminently comfortable as expected. read more

Great location. Walkable and across is the metro station. The rooms are nice and quiet.it takes 39 to 35 minutes from the airport to hotel. read more

Intercontinental Montréal - Hotels Near Me - Montreal, Quebec

Stayed here for three nights and the location was very convenient for my meetings in the Place Victoria due to an underground tunnel between the hotel and the office building. Several things went wrong during the stay but the staff almost expected it and dealt with it nicely, the key card to open the room failed on a number of occasions and they would reissue a card or send security up to let me into the room, I had booked three nights but on the first night the manager advised I was down for only one night, I said it was definitely three nights and it wasn't a problem I just needed to send a copy of the confirmation email to the hotel. Staying during Grand Prix week the hotel was full, so I was very pleasantly surprised to be upgraded to a suite. The food and service in the Intercontinental Lounge was the best I experienced anywhere in the city, the mashed potato was particularly smooth and creamy. read more

This is one of the better InterContinentals I have stayed at. I wasn't even supposed to be here but ended up staying here for two nights due to a lack of availability of flights when my flight to the U.S. got cancelled. The service is excellent here, and it seems like the other reviews here reflect that very obviously. Staff are very friendly and attentive and will go out of their way to ensure you have a great stay here. Generally, they are fluent in both English and French, or at least that was my impression. There's also a COVID testing service right on site should you need it for any reason. Awesome! The hotel is in a great location - walking distance from Old Montreal, Old Port, Chinatown and many other great attractions such as the Complexe Desjardins. It is also part of the Montreal Underground City - how cool is that! There is also a nice cafe attached to the hotel which is very convenient and they sell food and drinks at good prices. The room I had was rather dated, but very spacious. I also found the room to be somewhat dark - more lighting would help bump this review up to 5 stars. The washroom could also slightly bigger to me, I found the shower to be quite cramped and there were times where I kept constantly bumping into the walls. The shower power is excellent, however. No complaints there. This review will not cover parking or the restaurant as I did not use these features while here. My rating of this hotel would be 5 stars if the room was more modern and had more lighting, but I'll definitely stay at this hotel again should I need to travel to Montreal for any reason - and hopefully not because of a cancelled flight next time! read more

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Location is great. Rooms are nice although older style with carpeting. Spacious bathroom. Nice decor. Would stay again. Room service breakfast is fabulous! read more

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Great location downtown Montreal. Close to lots of restaurants, the convention center, ... Had a room on the 22nd floor but not much of a view. The room is OK for one person but would be cramped for two people. The bathrooms have both a shower and a small tub. The wireless is free but not very fast. They have a great breakfast buffet at​ the reception level. The food is very good and the service is friendly. read more

The hotel is downtown Montréal and in close walking distance to a metro and Chinatown. The lobby is located on the second floor. The front desk agent that checked me in was friendly and cheerful. The room I had was spacious with a sitting area and large bathroom. The bed was super comfy and I slept so well. There's a pool/fitness area on the 10th floor with several cardio machines, a few weight machines and dumbbells. I can imagine that the hotel gets very busy with all those different meeting spaces listed. read more

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Rooms seemed a bit outdated, but otherwise very good stay. Clean and friendly service. Great location and access to highway. Good food at downstairs restaurant. read more

Don't stay here unless you want to be harrassed by the staff. I stayed on January 24th-26th, 2023. The first morning, me and two colleges had a fantastic breakfast. We charged it all to one of our rooms, took a photo of the receipt to expense (it was a business trip) and left. The next morning I was the last to join those two colleagues plus one additional colleague for breakfast. After I sat down I was approached by one of the staff who had been working the day before: "hey guy, what happened yesterday". I was very confused. He they accuses me of leaving without paying. I explain I thought we were all on the same tab, that's what we had discussed. He confirmed that, and proceeds to hold me solely responsible for not paying for all three of us. Still confused I explain that we charged it to the room. He says "how would I know you took the receipt." Extra confused I explain that we didn't but we did take a photo of the receipt. (he's still only holding me responsible). This whole time he is acting very aggressively and staying inches from my face. The photo of the receipt was not good enough for the employee. He still continues to accuse me alone of stealing until the colleague who actually filled out the bill offers to go up and check his pockets. After he leaves to do so, the employee walks away and stops one of his coworkers from bringing me coffee or taking my order. At this point I'm fed up and leave to talk to the hotel manager. I got theresponse you would expect from a hotel manager just trying manage the "situation" and not his aggressive employee falsely accusing a patron. Meanwhile my colleague finds his copy of the receipt, which isn't filled out unlike the photographed one we tried showing the server. Afterwards, my colleagues admitted they were afraid the guy was going to assault me. And we're increasingly fearful he would. One colleague admitted he was worried "what if we get in a fight in a foreign country? What happens? And with hotel staff?" Apparently the server's attitude never improved. Also he didn't appear to be taken off the restaurant floor or removed, or talked to. This is according to my colleagues. I certainly wasn't going to go back in there. I cannot express enough my distaste for a place tolerating this behavior from their employees. read more

This property is pretty dated. Excellent location-connected to the mall as well. The restaurant is really odd and old school so we just got appetizers and went somewhere else. Room was fine but nothing special. Mostly you'd stay here for excellent location but if you plan on spending a lot of time in your hotel-stay elsewhere. read more

I am convinced my friend and I got a huge bargain! I couldn't believe this hotel was this great at the price that we paid. First of all, it is located in a perfect location. We walked to Old Montreal and the Pier and to the malls with no issue. Even the ride shares to and from the airport are affordable! The service here is exceptional! They didn't say anything about us checking in an hour or two early. They explained everything in detail to us regarding the amenities. We mentioned that we had forgot our toothbrushes and they provided bamboo toothbrushes and toothpaste to us free of charge. The room sizes were amazing, the bathroom was a good distance away from the sleeping area which was great! They had a bathtub AND a shower. The staff was very accommodating and they make you feel like a VIP guest. You can just tell that pre-covid prices for this hotel must've been through the roof! So glad we got to stay here at a great time! read more

I had the pleasure of staying here about a week ago for new years. It was a wonderful experience and one of the best if not the best hotel I've stayed at in four continents. The concierge was exceptional as they booked all of my dinner and lunch reservations for me and truly hit the spot in their Restaurant recommendations. In addition to this, the service was excellent and they even gave me a room with a view of the city on a higher floor at no additional charge as well as late check out. Unprompted the staff brought chocolates and espresso martinis to my room which made my morning as no other hotel staff had been so thoughtful before. The lobby was beautiful and I had wonderful drinks at the bar. I highly recommend staying in this hotel if you're ever visiting Montreal! read more

Beautiful and clean hotel. We stayed for two nights in a standard King. The hotel is conveniently located within a couple minutes walk from Old Town and Chinatown, and within 10-15 minutes of the harbor. Lots of very good restaurants nearby too. The staff were all very kind. The cleaning staff gave us extra shampoos, lotion, etc and the lobby staff gave us a map and suggestions of where to go. The hotel itself is very high end and located in a commercial center. There were lots of very picturesque locations just within the shopping center. There was even a piece of the Berlin read more

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The front desk staff were very personable and accommodating. The bell hop made sure our bags arrived in our rooms when we checked in. The cleaning staff refreshed our rooms every morning. The bar staff was great to talk to and provided great tips for the area. The icing on the cake was the concierge, Marc Antoine. Our trip to Montreal would not have been nearly as enjoyable without him. He went above and beyond to help us plan our activities and made reservations for us at some fantastic restaurants. The staff here is amazing, the cleanliness was impeccable, and I can't wait to return! read more

First day and first time here (still 3nights to go), we got an upgrade to ambassador suite with harbor view, free breakfast, free club access. Majority of staffs were so friendly and well trained except a gentleman at concierge desk is an unprofessional info provider, which costed us one sunny day (T-T). For the room only downside is lightning in the suite just like other guests posted...kinda dark plus dark deep red carpet makes it even darker. For their swimming pool...so tiny, only 2 people can swim at the same time with tight arm swing. If you do have long arms or one of those with wide swing, literally just one person at a time. And we have been waiting for 2 guests to finish so it can be our turn and so far we have been waiting for 30min and counting. So we gave up. The hotel is located right in the center of everything. Few minutes walk to Chinatown and underground city but as usual in a big city, nothing is free same as parking. Most of garages charge the same CAD 25 for 24 hrs parking. I would love to give 4 stars but with the hotels amenities, I only gave 3 stars and my 3 stars actually went to the upgrade parts and friendly staffs. But definitely we will be back. read more

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Booked an online reservation for a stay at intercontinental Montreal. The lobby is located in the second floor. You need to take the escalators up. The staffs are really friendly. We stayed here for 5 days in a corner king room with a view. Got an exclusive upgrade for about $20 to get an executive suite. It was also in the corner. Room 2000. The room was very spacious. We had two tvs, one in the room and one in the living room area. The washroom was big and spacious. There was a tub and a standing shower. The rooms were a little dim though. There was free wifi and We had access to the club lounge. Breakfast was offered to us in the lounge from I think 7am till 10:30. They had a variety of breakfast foods and drinks. The cookies and croissants were really good. Very fresh and soft. The club lounge card allows us to access it any time we want. All you can drink for things like coffee, tea, soft drinks and water. From 5-7pm there was all you can drink alcohol. There's a variety of beer and wines you can choose from. It was pretty worth it. As for room service. Food was horrible. It tasted like microwaved frozen food. Not worth. But the only option if you're hungry in the early morning or late nights. There was also a cafe located right under the hotel. They have really good sandwiches. Besides the rooms being a little old, there was not much to complain. Overall great experience ! Service was excellent! read more

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Overall a nice stay. Biggest complaints: I found the rooms quite dark and the bathroom felt very cold. Room was cleaned well and toiletries restocked each time. The TV was glitchy - perhaps low battery in remote or poor Internet connectivity. Room service was fine but expensive. Charging electronics seemed to take forever. Really enjoyed the absinthe bar and took advantage of the connection to the indoor shopping area. read more