Extremely under staffed, only 1-2 agents are working. Security guard is very rude, he pick and…read morechoose to help you or ignore you! Be prepared to wait 3+ hours if you don't have an appointment!!

Yes- the police officer/security guard was helpful as he realized my son and I were deaf. I asked…read morehow long it would take and he gestured- 45m to one hour. Sure enough it was 45m and the man working with us was very friendly and helpful. We had the same experience twice so the office is our go-to, not any other office!

Was great..wasn't too many people the guard really knows her job and she was pleasant, the clerk…read morethat helped me was on the ball..she took time to explain everything to me

I'm disabled and unable to work. My only income is through Social Security, and I have rarely…read moreexperienced anything but consummate cruelty and contempt from the people working here. Due to a "technical error," this office spent years trying to recoup an overpayment that did not exist, slashing my benefits to recoup the money that I supposedly owed them and forcing me through the repeated stress of appealing their decision. I cannot count how many times I called them, quite literally begging someone (anyone) to just look at my file, where they'd be able to see that I didn't owe anything. They would reinstate my benefits temporarily, usually without any formal acknowledgment, only to cut them again. This cycle continued for over five years, and I got different explanations every single time for why it was happening. Last year, I called Jamie Raskin's office in a desperate bid for help. According to the intern who followed up on my behalf, this whole thing was due to a "technical error" in SSA's system which has supposedly been fixed. But now right after that they were finally forced to concede it was their fault, not mine, I'm up for redetermination, and the nonsense has begun immediately. They have at this point completely stopped my benefits because, and I quote, "USPS failed to deliver a piece of mail to your stated address and since you're already in redetermination, your payments have been stopped until this is all sorted out." When will it be sorted out? When the stars align. Until then, my family has to make due with a $300 bank balance. Other fun experiences at this particular branch: - 3-5 hour wait times, even if you get there before the office opens. - Being refused appointments when trying to make them. - Having requests for formal, in-person case reviews completely ignored. - Magically changing paperwork deadlines (one notice will say you have until the 28th, the next will say the 24th) - A constantly-rotating door of case workers, not a single one of which has ever returned a phone call. - The time I hand-delivered our new lease to the office, asked for some proof that we brought it to them, was yelled at for wanting proof ("we're not going to lose it!") and then they lost it. Was told two years later that I failed to update my address in a timely manner and my benefits were once again cut.

The Burtonsville Post Office is truly amazing. I went in to open a business PO Box, and Ndia and…read moreMinaz were wonderful. They explained the service with so much patience. I had visited another location previously where the staff was rude, but the Burtonsville team provided excellent customer service. I really appreciate their professionalism!

Is it weird to have a favorite post office?! Yes, I'm weird like that because this is my favorite…read morelocation when I need to go to one. It's also close by, so that might have something to do with it. The employees here are nice and friendly. Special thanks to Ray, who always makes the experience a good one! Even if I don't go to him, I've observed his interactions with customers! Thank you!

**As of February 2018** This place is not easily accessible anymore. First off, you cannot LEGALLY…read morepark under the railroad tracks/bridge area. It is clearly marked "No Standing Fire Lane". You can get a ticket or probably towed. There is no other parking for miles. We drove to the Patapsco State Park Avalon Entrance ($4 entry fee), then to "Lost Lake", where there is a trail called Grist Mill Trail. This trail will take you 2.5 miles into the park where it eventually meets Ilchester Rd (right near the hidden staircase to the ruins). After walking 2.5 miles there, we ran into construction signs and a closure near the Bloede's Dam. Because of the closure blocking the rest of the trail, the only way to get across is to travel down the steep woods and walk across the railroad bridge (cross at your own risk- there are active trains passing through that could kill you) to the other side where the ruins are. There is a scenic overlook in the trails near the Dam where you can get a better idea of how steep the woods are to get to the road. Other options may include crossing at the suspension walking bridge (called the Grist Mill Walking Bridge) which is about a mile from the ruins. I haven't seen anyone go this route, but the hiking is more difficult on the other side of the suspension bridge. It appears until the Dam construction is over, this place is going to continue to be very difficult to get to (unless you want to risk getting ticketed or towed). I hope once the construction clears up I will have another opportunity to see this place!

This is my favorite area in Patapsco state park, I've brought many friends and family here over the…read moreyears. It's beautiful, you can find the ruins of an old mining camp and religious boarding school here. There's even a decent spot to jump off the train tracks into the water below, although take care because the water can be shallow in spots.

There was a time in my life that I had the privilege to be detached from my USAF military unit and…read moreassigned to work for No Such Agency. The team leader of my new civilian side of what we were doing in our tasking was such a super guy and he as did others made me see the importance of being very diligent in our job And he continued to further the critical Importance of not taking our job home with us. Truly enjoyed the wonderful opportunities that came from having a high level security clearance So it was with great enthusiasm that after years of not stopping to see the Cryptologic museum and visit the memorial to "Those Who served in silence". What a treat to visit and see things I was quite familiar with on display and written about. They also have a good library on the subject and those who did exceptionally well at their work.

I called the number listed: 301-688-6311, and after 45 rings, a lady answered. I asked her for the…read morethe name they used for the general data gathering centers around the United States. I later found out they are called "Fusion Centers". She said their agency had nothing to do with them and then abruptly hung up on me. What she told me was patently untrue based on the information about the centers posted right on their website. I will follow up with whomever they are accountable to, if anyone. I'm so sick of government agencies, NSA or not, not treating American Citizens (who pay their high salaries) as customers, instead of bothersome people wasting their bureacratic time. They don't get it, nor understand where they fall in the pecking order of things. We The People are their bosses. In order to get someone to talk to me I had to call The White House switchboard and have them transfer me through. The lady that had hung up on me 3 times before now answered in just 2 rings instead of 45, but when asked to speak with her supervisor, claimed she didn't have one. No accountability equals the poor customer service I received. Instead, not allowing me to speak to consumer affairs, she transferred me to an equally rude person in security who would not identify herself either, who also refused to answer my simple question, or tranfer me to public affairs. All she would say is look at our website for consumer affairs.

The Howard County Police Department is absolutely wonderful! ! I had the pleasure of working…read moreclosely with the Howard County Police Department when I was a Lead Loss Prevention Agent at Nordstrom in Columbia Mall. The assistance I received from your Dispatchers and Police Officers was truly outstanding and amazing. The HCPD knows how to perfectly handle criminal matters while displaying high intelligence and empathy for people. I miss working with you and you have my highest respect! Thank you for all the incredible work you do keeping everyone safe!

Libraries are beautiful places to read and learn. This location is no different! Come for the…read morepeace, stay for the ambiance.

This was my first time coming to this location of the Howard County Libraries. The selection of…read morebooks is great. There is an upstairs and downstairs in this library. Nice location.

Finally after 7 months of pure hell and after a triple fusion - got my back pay and benefits…read morereinstated Had to go through a lawyer, OIG (3 calls) and my Congressman Glenn Ivey before I got everything back... the people at the Greenbelt Office are atrocious and soulless people and don't care about your "dire need" situation. I almost lost EVERYTHING and have 2 children to support... everyone in this office needs to be fired... SSA needs to do an overhaul here and start fresh with people who are actually empathetic and accountable for their actions...

I called the Seabrook SSA office today to explain my urgent situation -- I'm an international…read morestudent on OPT who may get a job offer this week and need to apply for an SSN right away to start working legally. Not only was the staff unhelpful, but they were also unnecessarily rude and dismissive, cutting me off repeatedly while I was trying to explain and showing no willingness to guide me on what to do next. I understand that appointments are backed up, but that does not excuse the lack of basic courtesy and professionalism, especially when dealing with people who are already under significant stress. The SSA's own guidance states that urgent employment-related cases can be handled as walk-ins, but the staff here didn't even acknowledge this possibility. Very frustrating experience, and I will make sure to visit another office instead. Please train your staff to treat people with respect and at least explain their options clearly, even if they can't accommodate them immediately.

Today was my first day ever at NARA II. I felt like a fish out of water--every archive is…read moredifferent. But the staff were so friendly (and patient!). I managed to get through quite a few boxes. But I will return tomorrow. FYI: There is a shuttle that goes from NARA I and NARA II (and vice versa). It arrives at NARA II every hour and leave five minutes past; it's really useful for everyone, but particularly students who are on research trips on a budget.

My review for National Archives is solely based on digitalized search records as ulterior motive…read morefor genealogy research or ancestry records retainment. I personally find familial history and records fascinating including oral history. I plan to sustained these military records perpetually. I sorrowfully wished I have driving skills enabling car ownership to make the long-haul trek to this federal archival material data files record keeper office at 8601 Adelphi Road, College Park, MD 20740 from New York City as I would search deeper obtaining more information. National Archives' website has painstaking digitalized and categorized military personnel records by all military branches: Army, Navy, Air Force, Marine Corps, and Coast Guard. It is all personal to me as a next of kin seeking my beloved family member who was a U.S. Army veteran. Searches are further categorized by war periods dating back 250 years American Revolutionary War (1775-1783), War of 1812, Mexican War, Civil War, World War I, World War II including later wars and conflicts Korean War and Vietnam War. Oh! I am highly impressed that U.S. military personnel records dating 250 years are maintained and retained perpetually because my search is dating 83 years ago as it is not in recent years. My online search is very gruesome, daunting, extensive time consuming with high level of patience tolerance as there are many, many layered links and sub-links in a national centralized database. Links take users to more links and further complicated specified links. The records or biographical information are mostly abbreviated as "19" for birth year rather than year 1919 and does not explain rank, title, grade, grade code military jargon or military codes in everyday ordinary civilian language. The DD Form 214 Certificate of Release or "Discharge from Active Duty," is the official discharge paper and Official Military Personnel File (OMPF) which can also be obtained either online or mail. My data search encountered United States, Army Enlistment Records and Flexoline Index Database, by Immigration and Naturalization Service (INS) under Department of Justice originated the Alien Registration Act of 1940 which I did successfully achieved basic biographical results from both file units. Further document requests can be obtain by submitting requests either online or U.S. mail for fees as draft registration cards and Records of the Selective Service. National Archives is a federal government official record keeper. These were service members who have names. They are significantly more than Army Serial Number. They lived and served. They have narratives. They are still loved, honored, celebrated and remembered.

I stop at this library once a week for work and it has its ups and downs. I'm a huge fan of…read morelibraries as not everyone has the ability to buy new books/movies. This is definitely a great addition to the community. Let's start with the downs so we can end of a positive note. This library is very small compared to other Montgomery county libraries. There's only a handful of computers avalible to guests to access the Internet. This library also hasn't received an upgrade in what appears to be forever. The lack of outlets and overall lack space really effect the vibe. Copies are .15¢ for black and white while color is $1 per sheet- kind of intense. Now the positives- the staff here are super friendly and there are plenty to help if needed. The space offers classes throughout the week for several different audiences. Due to it being a smaller library it's very quiet and there's almost always a table. WiFi is easy to connect to and is reliable. Large parking lot and two Pokestops.... yup it's 2019 and I'm still playing Pokémon Go.

Library hours are accommodating. Good parking lot, clean library with a surprisingly extended and…read morediverse selection of books. Computers on site. Children Section. Restrooms.