Not good is WAY too kind. If you're looking for help for…read moreyour loved one (I'm so very sorry my heart goes out to you) LOOK SOMEWHERE ELSE!! I NOW find out of her reputation but at the time we were desperately in need of help. Sheliah's business practices are PREDATORY and she gets away with it because her victims (clients) are in dire situations, stressed out, and grieving. She is a disgusting "human being" and I hope there truly is a special place for her when her time comes. She violated her own contract, and kept $1,500 of my father's fixed income as my mother lay helpless and dying. The deposit she requires of $1,500 is her gift from you. DO NOT DISCLOSE YOUR FINANCIAL INFORMATION TO THIS If she has done this to you, please feel free to contact me. If we do nothing she will continue to prey on others. Certified letter tha I sent her she refused to pick up and it was returned unopened. Here is the letter I sent: March 27, 2023 Sheliah Hampton Director HCO #554700005 TLC Assistant Living Services Corporation RE: Refund of week March 20, 2023, through March 24, 2023 (in home support services for Janet XXXXX) Attached: Supporting documentation Dear Ms. Hampton: Regarding your refusal to return $1,500.00 paid to you for the week of March 20, 2023. A written two-week notice was provided to you on March 17, 2023, which is required per section 8 of your service agreement to terminate services. Section 8 says that you get a two-week written notice for termination (not a three week and certainly not a four week) which I provided to you. It goes on to say that "you will immediately refund any prepaid fees, but not a 2-week deposit." Meaning the $1,500 I prepaid to you for the week of March 20th is what you are supposed to immediately refund. Please note that this section has zero verbiage regarding your staffing issues, invoices, or when you bill. Section 4 says "anything after the 7th day is an additional weekly rate." Therefore, work after the 7th day, meaning starting the 8th day, would be an additional week, and you would be correct in keeping the $1,500 pre-paid to you. HOWEVER, the agreement was signed on Saturday 2/25 and Section 1 says this is the Start Date. That means Saturday is Day 1. Which makes all Saturdays Day 1. Which makes Fridays Day 7 and THE day I gave you a two-week written notice, which is clearly NOT day 8. Dearest Sheliah Hampton Director of TLC aka S.H. Business Customer Service: Just because you post an email PRIOR TO violating your own contract and keeping the $1,500, does not make you right. Why don't you post your reasons for keeping the deposit and then we can post the contract I signed. Specifically section 8 and section 4. Yeah let's do that!!! I gave you two weeks notice as per the requirements of your contract (March 17, 2023) and you refused to refund $1,500 because you stated "sometimes it's a three week notice and sometimes it's a four week notice" (not in your contract.) You decided my termination date was April 7, 2023 (three weeks later) and not March 31, 2023 (end of two week notice). I ask myself why would someone in the RIGHT need to post an email from before this became an issue (which makes the email irrelevant) Answer: You know what you're doing is wrong and you're finally scared of the consequences. They are coming don't worry. Your posts are only helping me and all the other families you have scammed. Sharona should stay out of it and not involve herself in your lies unless she would like to share in your consequences as an accomplice. A "Thank you card" lol NEVER HAPPENED. You are 100% in the wrong and I have nothing further to say to YOU. I do have plenty to say to licensing authorities, and well everyone just not you. I've wasted enough of my time.

Update: TLC finally agreed to credit me for the days not served. I appreciate that.read more

We enrolled our mother into Adventist hospice service because we had great results from their wound…read morecare doctor and nurses. We knew hospice is an end of life service that is supposed to ensure a peaceful and and comfortable end of life. Our experience was terrible. Our mother did not respond to their normal drug protocol and their drugs caused her to be very agitated and irritable. This went on for several days until we had one of their nurses come that realized this was not normal and even made their MD listen to her over her cellphone. She was very good and stayed with us until she finally got her to calm down. This was a terrible experience for our mother and our family. I guess our mom's case was very unusual for them but our family was left with a horrible memory of her final days on earth and death. I'm sorry but I can not recommend Adventist hospice for any family that has a loved one near the end of life. Richard - Stockton California

If someone recommends that you or your loved one go on hospice with this "non-profit" run for the…read morehills!! Although their staff members are full of smiles and will offer many free goodies, do not be fooled! Even if they promise that you will be able to continue your current medications and medical interventions while on Hospice, don't believe a word. Make no mistake, this hospice is about DEATH. It isn't about living life to the fullest. It may not be a bad idea for someone who really is days away from dying, but it certainly is an absolute nightmare for someone who wants to die a NATURAL death in GOD'S time.

Great drivers. Very helpful, a few weeks ago they brought me home on a gurney from the hospital…read more Very smooth transfers for me. Today they picked me up from my home took me to my doctors appointment and brought me back.. Nice conversations.

Luis provided outstanding service while assisting with transportation for my disabled mother. He…read morewas punctual, courteous, and incredibly polite. His professionalism and kindness made a meaningful difference, and we are truly grateful.

My dad receives caregivers from J&M. Jessica in the office has been working with us the entire…read moretime. She is really nice and I enjoy working with her. Sophia has been wonderful too. My dad has dementia and his needs have changed and they will continue to change. Both Jessica and Sophia have helped and their kindness makes a difficult time less difficult. We had Sarena as his main caregiver and she was an amazing caregiver. We now have Julie as his main caregiver and she has been wonderful with my dad.

Karon met with us on short notice and was able to start services very quickly. Their car givers…read moreare all top rate! We had one small hiccup that was immediately dealt with and remediated. They have been so very responsive. It's refreshing to encounter a company that treats its clients so well.

I don't know why they have a patient portal. When you go to ask your doctor a question, you'll be…read morelucky to get a response. Is it the doctor or the staff that reads the question or comments for the doctor. I've tried call and you're lucky to get someone to answer the phone. The recording prompts you to leave your phone number and your call will be returned in the order it was received. Well guess what? No return call. I guess it's better to use TeleHealth now a days.

If I could give this place a 0 I would. I had to go in twice within a short period of time and each…read moretime they gave me the run around. I sat for HOURS in the ER waiting room in pain, and when someone finally saw me I was put in a hospital bed with an IV that would run out quickly and no one would check on me. The nurses are young, rude, and don't seem to know much about anything. I decided to go to the hospital in Modesto, where I found out I was having serious health issues and they weren't shocked when I told them the treatment I got from Adventist Sonora. If you are seriously ill or think there's something really wrong, they will not listen to you here. Listen to the reviews.

The staff at Skyline Place in Sonora is caring and responsive. I appreciate the care and support…read morethey provide my mom.

Our Mom spent 4 1/2 years at Skyline Place and recently passed away there. We have nothing but…read morepraise for the staff. They loved and cared for her like family. The facility and services were excellent. Mom raved about Skyline to everyone she met. We are grateful for their care for our dear Mom.