Our family placed our mother in Grace Senior Living expecting basic safety, dignity, and…read moreresponsible oversight. Instead, what we experienced left us heartbroken, frustrated, and ultimately fearful for her wellbeing. We had multiple meetings with management about her care plan, her daily needs, and the fact that she was a known fall risk (she was a dementia memory care resident) We made her needs very clear, repeatedly. Yet her care plan was rarely followed, and vital information was not passed down to the staff, or completely ignored by those who were supposed to be caring for her. Watching this play out time after time was devastating. Our biggest struggle was with management. Our interactions with Kim Briley, one of the owners, were discouraging and dismissive. Instead of responsibility or solutions, we were met with excuses and comments that made us lose confidence in the facility's leadership. She told us directly that many of her staff were lazy, improperly trained, or didn't have a high school education. She also made the comment that "they can't be watching her 24/7," which felt like a complete disregard for the fact that we were paying for supervision, safety, and adherence to her care plan -- especially given her being documented as late stage dementia and a fall risk. Amid the chaos, a few staff members stood out for their genuine compassion: Jessica, Tiffany, Colette, Christina, and Kiera. They cared about our mother and tried their best despite the lack of support and structure from management. They were the few bright spots in an otherwise deeply disappointing experience. The breaking point -- the moment we will never forget -- was when our mother fell and fractured her hip. In our view, this was preventable had her care plan been followed and communicated properly. After everything we had voiced and tried to address, this outcome was devastating. Obviously there was an ambulance ride to the ER followed by surgery and rehab. We removed our mom from Grace immediately. Not once did Kim reach out to check on Mom. Another disheartening find was learning that the facility is not even licensed by the State of Michigan! This only added to the pain and regret we felt. We trusted Grace Senior Living with someone we love dearly. That trust was broken. Based on our experience, we cannot and will not recommend this facility to any family seeking consistent safe, reliable, or compassionate care.

We've had such a wonderful experience with Grace Senior Living. The facility is beautiful, always…read moreclean, and has such a warm, welcoming feel the moment you walk in. What really stands out are the activities--there's always something going on, and it's clear they put real thought into keeping residents engaged, active, and social. My mom genuinely looked forward to participating and always had something fun to talk about afterward. Most of all, the staff is incredible. Every single person we interacted with was kind, patient, and truly caring. You can tell they don't just "do a job"--they really care about the residents and treat them like family. My elderly mother was very happy during her time there, and as a family, we felt so supported and at ease knowing she was in such good hands. I'm very grateful for all the amazing people at Grace Senior Living and everything they do every day.

I highly recommend this place. This is my dad's third stay here, and we've had another positive…read moreexperience. Yes, sometimes you have to be patient because the nurses are very busy, but the majority of them do a fantastic job and truly care about their patients. A special thank you to Nautica, Cindy,Alexandra, and Desmond for the outstanding care and compassion they showed my dad. I also can't say enough about the physical therapists, Dawn and Mariah. They were absolutely incredible and bent over backwards to make sure my dad received the best care possible and was comfortable every step of the way. Thank you all for your hard work, kindness, and dedication. It is truly appreciated by our family.

Bringing patient in today for rehab post op. The reviews were great so I am hopeful the care will…read morebe as expected. Bianca Allor for patient Dennis Howes

The Executive at waltonwood main Haley does not know how to do her job. I came across her one time…read moretouring, she does not know how to talk to her employees/ residents. Management at this building does not know what they're doing. It's completely disgraceful.

My 96 year old father moved to Waltonwood at Main a year and a half ago, and it has been a great…read moreexperience for him. The care staff has been wonderful. They are diligent, caring, and professional, which is a huge comfort for my wife and me because we know he is in good hands. The management staff has been great to work with ( head nurse, wellness coordinator, facility director, etc.) and have all been very responsive to our needs and supportive as we all work to insure my dad gets the best care. They treat us as family. I highly recommend Waltonwood!

My dad went here for a year and it honestly was such a huge blessing. The staff (Becky,…read moreRavi...just to name a couple) were the absolute best. My dad loved going and it allowed us to keep him home for an entire year prior to being placed into a home. We can't say enough great things about Sarah care!

My grandma attends SarahCare and it's been a great experience for the whole family. The workers are…read morekind, respectful, and make sure each attendee is well cared for. They don't just sit people in front of a TV- there are organized games and activities, lunch provided, entertainers come in to perform, reading of the rosary, and even field trips to fun places like the DIA! Support is also available for caregivers- the staff at SarahCare is there to help the entire family.

My experiences at Bellbrook assisted living are always met with great satisfaction. The staff is…read morealways approachable and have the residents best interest in mind. Director Tracy Price has a wonderful open door policy with everyone and is greeted with a smile. She is attentive to both the residents and family. Provides hands on care to insure everyones needs are met!

This is not the place you want your elderly family member to be for rehab. My 94 year old mother…read morewas there after a hip fracture, surgery, and a 10 day hospital stay. Prior to her fall she was able to walk with a walker. After 10 days in a hospital bed, she was very weak and barely able to stand. The Bellbrook rehab staff was not very patient with her (despite saying it could take up to a year at her age to recover from her injuries) and after a week decided that she was fearful and unable to stand or walk. She is now totally wheelchair dependent. After being at Bellbrook for 3 weeks, she was told she had to be discharged - despite insurance authorizing her to stay for another week! Discharge planning was abysmal. The care is safe, but not family centered. They do not include the family at all, insisting that family members leave the room, "while they provide care". I suppose if you would like to drop your loved one off and not be involved with their care at all, this would be ok, but it was not ok with me.

My mom has been a resident here for 3 1/2 years. The staff…read morehere truly care for the residents and their well-being. They go over and above to meet your expectations and address your every concern

Beautiful community with great common rooms for lots of stuff to do for seniors. Great staff and…read morecaring individuals that treat the residents like they're own loved ones. They have all the services that a senior could need now and in their future. Only need to move once I make this home! I would definitely recommend it!

My Mom is there and the care is excellent. The Staff ratio is 2 caregivers to 10 residents (at this…read moretime.) The food is excellent and I eat there 1x month. They check her pants every 2 hours. There is a lot less turnover and the staff is very kind to my Mom. They give her lots of hugs and play with her multiple times of day. She enjoys music so they make sure she has music in her room every waking hour. She used to get cold a lot but they are great about putting on socks, shoes, undershirt, shirt, sweater and pants. I recommend them.

Our mother was a patient/resident at the Stonegate Health Campus in Lapeer, MI from mid November…read more2023 to her passing in late March 2024. Early on she was a pretty demanding patient, confused and unable to do anything herself. The staff as well as the contracted care team were exemplary and professional to see she got the best care possible, eventually she felt like she was family and loved by everyone. I visited my mother twice (from outta state) and was allowed to stay with her 24x7 while I visited. I told my wife and the Stonegate staff that if I needed to be put in a healthcare facility I would move back to Michigan, the care was that good!! I wish I could remember everyone's name but unfortunately, I cannot. TEN STARS and MORE to the ENTIRE team at Stonegate!! Chester Levi Wiegersma and Family

The aesthetics of Waltonwood are appealing and many of the caregivers are angels. The food is…read moredelicious and lots of activities are offered. I think Waltonwood used to be top-notch but I think it's slipping. Maybe the caregivers are not compensated enough or maybe they have too much work to do because you could wait forever after buzzing for help for someone to come in and assist you. It's just not what it used to be.

Waltonwood Senior Living truly stands out. Aaron and the entire marketing team are…read moreoutstanding--professional, responsive, and genuinely dedicated to supporting families during important transitions. From the welcoming environment to the beautiful amenities, including the pool, everything is thoughtfully designed. The food is absolutely incredible, thanks to Chef Nik and his exceptional culinary talent. As a senior move management company, Real T Simplistic confidently recommends Waltonwood Senior Living to any family seeking quality care, comfort, and an elevated living experience for their loved ones.