I love local companies. I am a huge supporter of local business. I am strongly against bashing…read morebusinesses in a small community. I preface this review with that because I want you to understand the magnitude of this negative review. As an Elite Yelper you can see that I pride myself in writing solid and truthful comments. I have NEVER written a bad review of a local company until now. I feel that my experience with this company was so horrifying that I need to protect my family and friends. I called several McCall boat rental companies to reserve a pontoon for Saturday, August 1st. I received friendly service from all but no availability. My cousin had a desire to jump off the cliffs and he wanted to go out on the Payette instead of Cascade. Upon the McCall places being booked I began to call Donnelly / Cascade. I reached Cascade Marina and my conversation was we wanted a pontoon that we could drive to McCall. Upon arriving I was shocked because it was much cheaper then the price I had seen on the website ($599) and quoted over the phone. I had planned $600+ $40 plus tax. I was planning over $700 and was shocked at $441. I quickly got over my shock when I was made aware we were not receiving a pontoon. The staff immediately recognized my disappointment regarding the condition of the boat. They began to quickly offer anything positive they could to conversation including trying to find common ground with mutual friends. We arrived at Payette later than anticipated. They were 10-15 minutes late to start the morning and the loading process took 30-45 minutes. We left there just after 10. We stopped at home on our way loaded swimsuits, waters, etc... and got to the Marina in McCall around 12:30 PM. Upon getting on the boat it was quite discouraging all the items that were broken and our in grave disrepair. The radio didn't work, the table was broken and difficulty adjusting, stains on the carpet, the tube had a little rip in it, etc... It was clear that we had been given an alternative to the pontoon that I had seen in the photos on the website. We made a little loop around And went to shore for a light lunch. We then went back out and a member of our party went to retrieve an item from the "dry storage" and it was filling rather quickly with water. We retrieved items and attempted To locate the problem. A member of the party, a chief in the United States Navy, got into the water and attempted to see if all the right plugs were in place, etc... The boat was taking on water pretty quickly and it was clear the bilge pump was not working. We returned to the closest beach (North Beach) and called the rental company. Our first call was at 1:45 P.M. after 1 little loop around part of Payette. I had family in town from all over, for one weekend. ... This is where the story gets good. We recognize our boat is sinking. We have come to shore to not fix the situation, but rather do we all did not drone in the middle of Payette Lake. Instead of saying, "I am so sorry, we will be there right away", we received a "ughhh??? We will call you right back." Finally, after sitting on the shore next to the sinking boat for OVER 5 hours, their 18 year old son and his buddy show up. The first question he asked is if we hit any rocks? We hadn't had time to hit any rocks. On the phone with his father he also says there is not damage to the boat and he had walked the perimeter. As if this were our fault???? He then returns our party of 4, the 4 that had been stuck there waiting with the sinking boat, we return to the Marina. Upon loading up the son says, "I don't know why we rent that boat. It belongs to someone else and we like rent it for them. We always have problems with it." Not only do I recommend a different rental company, I would avoid doing business with this company all together. Their service sunk to an all time low, like literally SUNK.

Amazing rental company! Very helpful and friendly staff! Loved our rental boat this past summer and…read moreplan to use them again next summer when we go up to Cascade!

Fixed a small boat trailer here and they were very fair and helpful. Talked me through stuff. Open…read moreon the weekend and didn't charge a lot.

DO NOT GO HERE!!! If I could give negative stars I would. We paid a lot of money to have our…read morepontoon boat wrapped to protect it from the elements. No problem in prior years with the prior owners. This year big holes occurred and Patriot won't return any of our calls. Great way to do business.

My husband and I came to Idaho to visit my in laws. We have never been to Idaho so we packed our…read moreschedule with adventures. While trailing on an ATV in Cascade, we lost my father in law's fishing bag filled with priceless items. We drove to Kuna and realized it was gone, and this was right before memorial weekend. I joined Cascade Idaho group and got accepted. I posted about his bag and someone named Sharon picked it up. Michael Powell, retired law enforcement, and family business owner of the Valley Bait and Tackle Shop reached out to me to make a plan to get it back to us. Sharon dropped it off Thursday and Michael drove it down to us Friday morning to Horshoe Bend. He wanted to make sure it was in the right hands. He even gave my father in law a shirt from the shop. This bag was very special to the family as he had items from his father and items from when his son was a child. Michael deserves business at his shop. He showed his kind heartedness and determination to give us the bag back. Thank you Michael, we will be in your shop soon.

Excellent service! My Brothers and I came up to Cascade from Utah to try and catch some jumbo…read moreperch. We had never been there before. We stopped in the shop and were met by the friendliest people you can imagine. They set us up, told us the latest fishing report and even sent us where to go. We found the jumbos and had an awesome trip. Thanks again for the help and hospitality to some out of towners. We will be back next February.

I've got to say that all the five-star reviews for Idaho River Sports are well deserved. My wife…read moreand I bought a paddle board and kayak last year. Everyone who helped was very friendly and knowledgeable giving us the information needed to make the right decision. Prices were very reasonable too. What sets them apart is their after sales support. Months after our original purchases, we came back today needing some help on how to secure the kayak to the roof of our car. Jake was especially helpful showing me how to properly tie it down. Kudos to the entire Idaho River Sports team!

This place always has the nicest, most patient staff, great classes & safety is always first! I…read morehighly recommend them for buying or renting or even education. The staff genuinely care about education & support & accessibility! I know from firsthand experience they will work with anyone of any abilities (including physical or mental limitations!) 100% recommend! And big clean bathroom & beverages are available for purchase on site too.

My family was in town to visit and we thought rafting would be fun. Ethan was our raft guide and he…read moremade the experience so fun with his jokes and historical facts.

Our family had an amazing time rafting with Aiden and Michelle. Both guides were incredibly…read moreattentive and playful with our two young girls, especially when one was a bit nervous. If I could give more than 5 stars I would! Thank you both.

Greatest week of my life. Humbled by the beauty, power and grace of the river. Forever grateful…read moreto the guides for the gift of their leadership that included not just the requisite skill and knowledge, but also a tremendous joy and love that permeated our entire group from the start. I am a changed person and will cherish these memories for the rest of my days.

If you are interested in the most amazing river trip ever, you might want to book a trip with…read morecanyons right freaking now! The guides were the perfect hosts, keeping everyone safe on the river and wanting for nothing in the camp. Props to Wren and Chris as the mother ducks keeping us safe. Tess rules the kitchen with lasagne, New York strips, and salmon dinners. Colin was an excellent oarsman and bartender (wicked recipe on the tequila shot!) Tyler kept everyone organized and brought the Patty's! How in the hell Timmy kept up with this group at almost 80 is beyond comprehension. We enjoyed perfect weather mid June for a 6 day trip, our crew had 3 kids who absolutely thrived on all of the water activities. They can't wait to get back on the river with this group of guides. Way to go canyons crew, we love you all for life! Thank you for letting us be part of your family!

Took the family out for a day trip, caught fish, had a good lunch, amazing views. Good times had by…read moreall! Montana is amazing. CGA Outfitters rocks.

From the owner: CGA Outfitters offers fly fishing beautiful Montana for all species of fish that Western Montana…read morehas to offer on rivers, lake, and reservoirs in rafts, drift boats and motor boats.