UPDATE: Chris is no…read morelonger with them. Service Manager, Jacob, reached out and helped smooth things over with me. He does an outstanding job at handling situations and is SUPER professional; I can see why he's their go-to guy. Jacob noticed my Yelp review and reached out to have further conversation about my situation and was sincere in his apology, in regard to Chris' behavior. I am very pleased with the follow-up service. Thank you.

I took my Bmw E92 M3 for inspection after buying it pre-owned to find out for any leaks and general…read morecheck up. I told them that I saw possible leak on the oil drain plug. Report showed leaking drain plug and needs new rear brakes and differential service. I let them replace the drain plug and differential service. When I got home, I still noticed oil leaks. I paid another shop for inspection ( bmw specialist) They found leaks on the air separator and oil filter housing. I had leaks resolved at the same shop. They also showed the error ( ghost code for the alternator) which they cleared. Did not get any obd testing result from Euro car masters. I am just disappointed for Euro car masters did not do a thorough inspection. I feel like they are more focused on replacing brakes, oil change and regular maintenance. I live near the shop but won't go back there anymore.

we brought our vehicle to Orozco's for an electrical issue, taking a chance they could help us, and…read morewere very very happy with the service we received from the manager and the technician assigned to our vehicle. the technician needed to be a specialist (why we chose Orozco's!), and we were impressed with the roster of professionals there, as well as the expertise applied to resolving our vehicle's problems! we are very grateful for the thoughtful and timely communication and the enthusiastic personal service. i'm not going to say this happens very often, but i felt their dedication to our vehicles challenging issues likely took more time than they assessed, yet they honored their estimate and kept us informed throughout, making the value of our visit exceptional. highly recommend Orozco's, they have earned our loyalty.

What a wonderful experience as a woman , yes I said it !! Because it does matter when your dealing…read morewith " mechanical issues" , ask me how to organize your linen closet - I got you! But when it comes to these type of things we go in with dread.. But I can say the staff here are excellent, accommodating and communicate without question. Give them 5 stars. Plus they are a family owned business A+.

Sent a message through Yelp and Charlie quickly responded. I had a 3rd gen Toyota sequoia and…read morebought a preload collar lift from Westcott and since I was there, bought and installed beefier tires. He informed me he can perform the install and to come in the next morning when they open. I did and they did an amazing job. Charlie kept me up to date with the progress and contacted Westcott for specs. Thank you Charlie and and thank you performance.

These guys were great. I came here to replace two of my tires that were insanely expensive…read moreeverywhere else I looked, and these guys were honest and reasonably priced. If you message them through yelp, be aware that you may have to follow up, but it's only because they have so many messages that it's tough to manage. Overall, it was a very positive experience, and I'm really glad I took my car here. Absolutely recommend them.

Hey there, curious Yelper, I'm happy to say this is the best auto service shop around. Orozco's…read morewasn't my first choice; I have a 1984 Toyota Van, you see, and I live in Eagle Rock, so I hadn't even heard of them. I had a very complicated electrical problem, and Orozco didn't hesitate to take the time to solve the issue. I met with the mechanic working on the van; he was familiar with older Toyotas and was able to point out the issue with just a pre-work inspection. I must also say that although it took them longer than we had initially agreed to, they were more than willing to stick to the prior deal, and I was not charged. I am going to be bringing my 2002 Subaru Forester Sport Utility to them to get some kinks out that I'm experiencing. I now have a favorite mechanic, who's fast, honest, and friendly! No matter how far away you are, Orozcos is worth your time, and I can guarantee that after speaking with a few of the mechanics and being in constant communication with the managers, your car will be in the best of hands. Thank you, Orozcos! Cheers, Odinn

i needed a light bulb to be replaced in my rear taillight, however, a maintenance check had to be…read moredone first. They discovered several things that needed to be repaired urgently as possible. I was very appreciative because I bought this car at a top dealership and as far as I knew, everything was working fine even though it was. a used car. The service manager suggested which ones on the list were most urgent and i could reschedule the least repairs later. I appreciated how they worked with me and were upfront on the cost of the parts and labor which were very reasonable. The shop is clean and they allowed me to see what needed to be replaced and repaired on my car. The service was great in the office and by the mechanic who worked on my car! BJBurke

I've been going to LB Walker Automotive for the last 12 years or more. Sal has helped me with my…read moreMercedes and saved a lot of money instead of going to the Mercedes Dealership. Saved thousands of dollars with all my maintenance annually, tires you name it. That can do it all. Thank you thank you Sal. Jim Dragomir

LB Walker Automotive is absolutely the best! Sal is incredibly helpful in getting our car problems…read moresorted out. What impressed me most was how fair their prices were...no overcharging, just honest work. Plus, they were super quick and got us back on the road in no time. Highly recommend them!

Used Yelp's business finder to get a few quotes for my two non-working low beam headlights, and…read morethis shop stood out right away. They responded quickly, were courteous, and didn't try to tack on a diagnostic fee just to take a look. When I dropped off the car, the technician walked me through their process, starting with the bulbs before moving into any potential electrical issues (which I really appreciated.) It ended up being the simplest fix: both bulbs were burned out. They had everything replaced within a few hours. Fair pricing, clear communication, and no upselling. I'll definitely be back for future repairs. Side note- they have the cutest shop kitten. ‍

I had been here once before and had a great experience, so when my car's AT light went on…read moreunexpectedly one night I called them first thing the next morning to see if they could get it in. They said they could and gave me a timeline for working on the vehicle that matched my needs. While I appreciate them getting me in on short notice, they consistently over-promised and under-delivered on when they would be able to work on my vehicle. They were able to diagnose a couple of leaks that they thought were the problem and sent me photos to show me what they were looking at. In the past when I've left my car at this shop for work they sent over a detailed estimate before starting the work, but this time I only received the verbal estimate over the phone. I drive an old car, which isn't worth much, and I did let the person know that I wasn't interested in investing more in repairs than the vehicle is worth. As it was, the two leaks were just over $1K to fix, and I OK'd the work to begin. After fixing the first two leaks, they then came back and told me there was a third leak, which would require a more major repair to the transmission and they would have to have their transmission person (who wasn't there that weekend) send me an estimate the next day. While I understand that it's plausible that the third leak wasn't something they could have originally diagnosed, it felt a bit weird that the photo they used to show me the leak was one of the original photos they had sent before starting any work. If the leak was visible in that photo, I'm unclear why they couldn't have diagnosed it earlier. The added cost of this additional repair definitely tips the scales of worth-it/not-worth-it to repair vs replace this car, so I wish I had had all the information before deciding to make the initial repairs. Unfortunately, despite stabilizing the ATF level, fixing the leaks did not resolve the transmission issue. On a smaller scale, they didn't check or top up the tire pressure, which most mechanics I've gone to have done as a courtesy when working on my vehicle. The day after I picked up my car the tire pressure light went on, and when I checked my tires all four of them had low pressure. It's a small thing, but especially when dealing with expensive mechanical items like cars, the small things matter a lot in creating a sense of security and trust with your mechanic. They did mention that they were under new management since the last time I had been in, which may account for the different experiences.

This is the greatest place in the Long Beach and Lakewood areas. My Dad has been coming here since…read morethe 70's when the original owner had the place. I've been coming here since I've been driving (and since the original owner's Son now owns the place). My Son has been coming here since the 2000's. They were the best then and they are still the best. 40+ years of cars and 3 generations have been coming here. If anyone knows how great My Dad's is, I would say my family does. They do excellent work and they are honest. Good prices is just a bonus.

Called to get a quote for an oil change. Not only did they have the best price of 5 places I tried,…read morethey got my vehicle in and completed in outstanding time. Very friendly.

I have been taking my cars to Jamil for at least 15 maybe 20 years…read more He has always taken amazing care of me and gotten the work done perfectly and at a fraction of the cost of dealerships and probably did a better job He has helped me figure out issues with cars. He goes out of his way to help you when he can. He's also save me tons of money. I hit a huge boulder on the freeway ruining my wheel and he shopped the wheels for me saving me hundreds of dollars. I cannot say enough great things about him. I highly highly highly highly recommend him. He's a rare person to find as far as a fair and honest mechanic. And truly is.

my friend recommended me to come out and get my vehicle inspected. After several attempts of trying…read moreto get my vehicle right, Jamel made me feel hopeful about my car. Whether if it brakes, alignments, transmissions, etc.. he is able to get it done. He is genuinely such a cool guy, and he deserves a Long Beach city recognition. Not only is he knowledgeable, but he is also witty. I dig that. anyways, I have found my new place in LB and i'm grateful.