Amazing service, great attitude and attention to detail. I love how everything was explained thoroughly and I never felt rushed. read more

International Opticians - Photos from my eye exam! - Eyewear & Opticians Near Me - Miami, Florida

BEWARE: This Optical Shop Blames Everyone But Themselves! Let me spell it out: International Opticians is now the absolute worst of the worst. They have fallen apart since Lino and José left, and they are completely shameless. Not only did they mess up my prescription twice and blame the amazing Dr. González (who had nothing to do with their incompetence), but when I needed them to honor the warranty, they used the excuse that they had "sold the business" and that the lens company under the new owner wouldn't recognize it. They tried to weasel out of their own mistakes by saying I had requested fixes three times--when in fact it was their own repeated errors. People need to know how disgraceful this place has become. They act like they're doing you a favor for fixing their own blunders. I lost my money, I lost my time. Truly, they have hit rock bottom. Beware of how they treat their customers now! ¡CUIDADO: Esta Óptica Culpa a Todos Menos a Ellos Mismos! Déjenme aclararlo: International Opticians ahora es lo peor de lo peor. Desde que Lino y José se fueron, se han convertido en un desastre absoluto y son unos sinvergüenzas. No solo arruinaron mi receta dos veces y culparon a la maravillosa Dra. González (que no tenía nada que ver), sino que cuando les pedí que respetaran la garantía, me salieron con la excusa de que habían vendido la óptica y que la nueva compañía de lentes no quería reconocer nada. Intentaron zafarse de sus propios errores diciendo que yo había pedido arreglos tres veces, cuando en realidad fueron sus errores repetidos. La gente tiene que ver la desfachatez de lo que están haciendo. Actúan como si te hicieran un favor al corregir sus propios desastres. Perdí mi tiempo y mi dinero. Realmente han tocado fondo. ¡Cuidado con cómo tratan a sus clientes ahora! read more

Ely Gomez tuvo una atención excelente y logré conseguir los vidrios y unas monturas muy bella a unos muy buenos precios excelentes recomiendo visitar la óptica read more

Barbara and Alina are amazing and very knowledgeable with 20+ years in the business... Maria Gonzalez, O.D. Is just the sweetest and makes you feel as you are the only one that matters... She answered every question We had... We Can't wait to get our eyeglasses read more

Dr González assistance needs some customer service training also who ever answered the phone it should review insurance availability and do not make customer to attend for nothing. Me hicieron la cita, diciéndome que me tocaba el chequeo perdí mi tiempo Luego la asistente de Dr Gonzalez hablando bajito y susurrando con la otra recepcionista No es la primera vez que me dan la información incorrecta referente a si me toca mi chequeo de la vista. Ni es la primera vez que me siento incómoda con la asistente de Dr González Decepcionada del lugar. read more

Kevin and the rest of the staff were very helpful and couteous. I recommend this establishment.

Excellent is not enough to describe the kindness and professionalism of entire team Mandy went above and beyond to make sure I was absolutely satisfied with my eyeglasses . He was patient, knowledgeable and simply the best ! Go and see yourself . You won't regret ! Wonderful place ! read more

It was a dark and stormy night. Well, it wasn't stormy but it was dark. After a delayed flight into Miami it was late at night and as I waited for my hotel shuttle a contact lens pops out of my eye. Couldn't find it anywhere. I am now intimately familiar with Miami concrete. Unfortunately for me, I was getting on a week-long cruise the very next day. After having nightmares of water splashed glasses or worse, fuzzy diving, I looked on Yelp for a store near to my hotel that could hook me up with a contact to get me through my cruise. After seeing the great reviews for this business, I contacted them about my contact tragedy. Mandy Rodriquez listened to my sad tale, and asked that I send him a copy of my prescription. Thank goodness for documents in the cloud. He checked the inventory and he had what I needed available. I went in, got the contacts he had for me, and was on my way. Mandy went above and beyond for me. He provided true customer service and saved my vacation. He will be an integral part of my vacation memories because, thanks to him, I'll be able to have a great time on my trip and make some good (non-fuzzy) memories. read more

WOW! Amazing customer service. I walked in and ask if they could fix my silhouette frames and they not only fixed them on the spot with no charge but also gave me a new case becaue I bent that as well. I will be using them from now on for all my optical needs! read more

It doesn't get any better! Service, incredible inventory, high-end, affordable and gorgeous eyewear for all ages. I always find the latest styles as well as the classics for my child. Great prices for new and longtime customers. The service is fast, completely accurate and guaranteed. I've been a customer for 7+ yrs. Tip! ... ask for Ariel! #eyewear #contacts #lenses #optician #BestinMiami read more

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You will not find better customer service anywhere in Miami All of the people working here are excellent The owner is a gem Don't waste your time and money ( like I did) with many of the other phonies with attitude I am so glad I found this place! read more

I guarantee- you won't find another place with this type of customer service. From the moment you walk in, the attention you receive from all the staff, particularly Sandra, is a breath of fresh air. You are greeted promptly and never have to wait long to be attended. Sandra has so much patience and she always helps me find glasses that suit me the best. I always feel welcomed and completely satisfied with the visit. I've referred so many friends and family here and they have all said the same! Stop wasting your time with the other chain stores, come here and ask for Sandra! You won't regret it! read more

I've been coming here for a while! As has my family. The receptionists aren't always the friendliest but the eye doctor is the so sweet and awesome! I highly recommend Maria Gonzalez! You can come to international opticians for a 1 hr turn around on glasses which not all places offer! They also have a huge variety of brands. BUT if you're looking for an eye appointment Maria Gonzalez is a great choice. The eye doctor is on the left when you walk in! read more

I love coming here for my glasses and sunglasses. Sandra is amazing when she helps me. She is diligent and takes her time to help me pick out the right frames for my face. There have been times where I pick frames because they look nice on the display but once I try them on they are either too big or too small and Sandra will steer me in the right direction towards another pair that they may carry that is the right size. If you come at the right time they will offer you some cafecito while you are there too! read more

I visited there today to fix 2 pairs of eyeglasses that got damaged while doing do-it-yourself house repairs during the covid pandemic. In one pair one glass had popped off, and the other pair was badly bent by my falling over it. I didn't know if the bent pair could be fixed! Optician Mandy Rodriguez was very capable and attentive. He fixed both pairs quickly while I waited. Then at my request he found me a strap of the kind athletes attach to glasses to prevent them from falling off. I was very happy with the service! My wife is a longstanding customer there and is always very happy with the service. read more

I have bought glasses at International Opticians repeatedly for more than 30 years. Sandra, an extremely friendly person, has always been caring, amazing, wonderful and informative . She does an amazing job getting me fitted right as I am a perfectionist with my pair of glasses! I highly recommend her! I am also thankful to Dr Gonzalez who is an amazing caring optometrist, glad I found her ! read more

Due to COVID, my elderly parents aren't going out to places, but they needed repairs to their eyeglasses. The people at International Opticians couldn't have been kinder. The owner's son and a woman named Alina called my parents and told them to drive over and stay in their car. Alina came out, fully masked, took their glasses and quickly made the repairs while my parents waited in their car. That is excellent customer service that we don't see much of these days. I'm grateful to these people for taking such good care of my parents. read more

The best customer service experience you can expect not just from an optician but from any business. Extraordinary people. Dedicated professionals. Friendly neighbors. Mandy Rodriguez and the rest of the staff are a real pleasure to deal with. You won't find a better optician anywhere in the world. read more

I am so happy I found this place. Definitely customer service is optimum here. No matter who answers the phone or takes care of you, the professionalism is outstanding. I went there for the first time frustrated with progressive lenses purchased from a chain optical store. Alina helped me, advised me and listened to my concerns and needs. I received my glasses today, and so far, I love them! Progressives are tricky lenses to get used to, but it was a noticeable difference between how I saw with the other lenses to the ones purchased at International. I'm glad I found them. I would recommend them to anyone. They are not a discount outlet, their glasses and lenses are premium. You definitely get what you pay for in every respect here. read more

Best place for an eye exam (reasonable price), great customer service and absolutely loved Dr. Gonzalez! She is amazing and very professional with her work. I was treated so well and when choosing glasses Manny gave a wonderful discounted price. Can't wait to get my new glasses and go back in the future. So glad I found this place! Truly the very best! :D read more

If you are looking for fast and personable service then give Internationa Opticians in Coral Way a shot. I have used then over the last decade and specially the last three years after having eye surgery. Professional staff and generally will get you in and out fast with a repair, a lens exchange or a new prescrtition completed in less than a hour if the lenses are available. Prices are fair, expect to pay retail price for everything, no discount or sales gimmicks here. The contracted opticians are fair, more interested in chit chatting but ok. read more

I've been going to International Opticians for over 25 years and couldn't be more pleased with their service. The opticians are knowledgeable, patient and very friendly. There prices are reasonable and they never try to upsell you. On my last visit I was actually talked out of buying something because the optician felt it would be a waste of my money. When does that ever happen? They explain all of the options and their benefits but don't try and push you into buying more than you want. If all businesses were run like this it would be a much more pleasant and stress free world. read more