Karry is great. Super helpful. Recommend recommended a great brand and install for me.read more

Thank you to the employee Rev for taking the time to help me. I first went to Advance Auto Parts…read more who left me in distress and couldn't careless that I was over an hour away. I will never shop at any of the Advance Auto Parts ever again. Rev made sure that I knew what was wrong with my vehicle. Then he sent me to a All about automotive. If you take care of all your other costumers like you did me I couldn't think of a better place to shop. Even though they couldn't fix this issue they told me how to. It was simple and got my vehicle back on the road.

I live 60 plus miles from Maas Radiator shop. I called and asked if I had radiator to the shop…read moreshortly after they open if I could hang around Bloomington until they repaired the unit. About 3.5 hrs later it was done. The repair wasn't major upper and lower tanks needed additional soldering. Personnel was very accommodating.

Had taken my car to a place that had totally screwed up the work on my air conditioning. They had…read moretold me I needed a new evaporator and that it entailed removing the dashboard to get to it. The cost would be $800 to $1000 for the replacement!!! I took it for a second opionion at Maas Radiator and the A/C technician told me the previous place had put a hose in inappropriately and it had been causing a leak. He refastened the hose correctly and added freon and did not charge me a single penny. That's what I call service!!!

Chris and is staff are phenomenal he was very honest (provided proof of damageand forth coming with…read more my vehicle! I was actually in Bloomington IL for a basketball tournament at IL State university and at the hotel my car wouldn't start so Chris was able to confirm the status of the vehicle over the phone which enabled me to be confident he can fix it quickly once I got the car towed over he fixed it within hours and I was back on the road to Chicago where I live his team I is trustworthy and efficient in resolving all mechanical needs!! I plan on working with them in the future regardless of the distance!! Thanks Chris!

Fantastic! Contacted them through Yelp. Got an estimate for new brakes. They were waiting for me at…read morethe agreed time. Did the job in the estimated time and charged the estimated price. Could not have had a better experience.

Do Not get your car serviced here. They will rip you off. I brought in my car to fix AC and was…read morecharged over $1,300. I drove away and their fix did not work. They totally misdiagnosed the issue. Now, they want me to bring it back for another diagnosis (and payment) in hopes that they get it right this time. They put on a happy face, but behind the scenes, there are sketchy things taking place and THEY DEFINITELY DO NOT CARE ABOUT MAKING THINGS RIGHT AND CUSTOMER SERVICE.

Highly recommend going anywhere else to have your car assessed and "fixed" unless you're okay with…read morebeing taken advantage of and lied to consistently. It is incredibly apparent that they prey on young women. You'll hear different "explanations" from techs and managers because they can't keep their story straight and will charge you as much as they can get away with. Absolutely disgusting behavior across the board. Save your time and your wallet and avoid this place.

Amazing customer service experience! GM B.J., helped assist me and my niece yesterday as we…read morestruggled to get her vehicle started. While testing her battery, he immediately realized her fluid levels and took the time to explain the importance of each. He noticed that her vehicle did not have coolant and assisted with filling that as well. He installed the battery onsite within minutes and we were on our way! His level of professionalism was outstanding!

I want to give a shout out to Drew at store 6521, for losing another customer. I had ordered some…read morefront brake rotors online, and I ended up with rear ones. I contacted customer service, and was informed I could return them at any location. Well, when I asked Drew to credit my card, I was informed that I needed to take them to another store, because he can not refund items from another store. But wait, I ordered them online! He called a coworker over who also said I need to "drive up the road a few miles and they'll refund me". WHY?? They are from Advance Auto Parts, and isn't that is what is on the front of your building?? WTF. I was furious, I had already spoken with customer service prior to arriving at the store and informed I could take them anywhere for a refund. I left fuming, as I called customer service again, and they put me on hold to call the store. They came bask on top say that he just didn't know how to refund me. Well that's a different story from go some where else. I'm done with Advance Auto Parts. The there's plenty of other places to go that will treat me correctly!

Justin, Miles and Glen were all extremely helpful and explained things in understandable language…read more Battery change like a pit stop!

Excellent customer service. Prompt, knowledgeable and able to resolve our battery issue with no…read moreproblem. Thanks to Dakota for the great help.