Excellent sevice and product. Seemed like the young man that assisted me really knew his products…read morewell and was eager 2 help. Very impressed.

I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

Saved me thousands of dollars Spencer was the best. I highly recommend this company beyond…read moregrateful. Thank you so much.

Bad business, over charging customers for used parts Is ridiculous. Don't waste your time! 0 star…read moreby the way.

I had a headlight issue with my Ford Escape. Went to AutoZone in Lititz and an associate named…read moreBruce was more than helpful. He came out to the parking lot and checked my headlight, and remedied the problem within minutes. Top notch customer service from him. I would highly recommend the Lititz AutoZone store! Thanks again!

AutoZone sold me now 3, YES 3 defective engines. The 3rd motor made it to 500 miles, the 1st oil…read morechange after breakin period. When I took it to my technician who works on 12 of my families cars, He sends me pictures of the oil leak and tells me the ticking noises wasn't in my head, a lifter was ticking. If a lifter is ticking at the engines 1st oil change at 500 miles, what is it going to sound like at 2000 miles ? This is the quality of engines they sell : - 1st engine lasted 972 miles -2nd engine lasted 200 miles - 3rd engine lasted 500 miles The truck was purchased in May 2021, it's now May 2023. To date, I've put under 12,000 miles on it. Considering the average person puts 15,000 miles on a vehicle in a YEAR, I am none too happy that my truck has been in the shop more than in my driveway. AutoZone's engine supplier required a insane amount of tests that needed to be performed before they would approve a replacement ( please see my earlier review ). I have been in contact with the district manager and his boss, the area director requesting this matter be resolved. Bob, the area, director seemed he wasn't happy with the how my ordeal has been handled and told me he'd look into it and call me back. That call hasn't come. The only person who was helpful was Crystal ( I think that's her name ) the commercial sales manager. She did all she could do, and then some. Her bosses, not so much. I hope my situation helps someone make an informed decision when buying anything from AutoZone in the future.

Mike is my savior!! I had an oddball part for my double cardan drive shaft, the center yoke was…read moredestroyed and we were going off roading the Sunday upcoming (5 days time). I had called 17 different locations NONE had it, I called Mike at NAPA and he found one for me, had it there the next morning, I got it before work, and can finish fixing my drive shaft and get it in WELL before our wheeling adventure!! Mike was helpful, chatted with me, was polite, friendly, knowledgeable, personable, and professional! I cannot say enough good about Mike, I am making him the 1st call for any other parts needs!!

I know the reputation Pep Boys has and read their poor reviews. I've also heard first hand stories…read moreof near disasters of lug nuts not being tightened and oil plugs not being put back in. But desperate times calls for desperate measures. My son's car needed alot of work. Hubby did what he could but didn't have access to tires on a Sunday or an alignment machine - both of which my son needed desperately before a long trip. Timing was a huge factor as he was also trying to get everything done before he went to work in a few hours. Enter Pep Boys and Mom to the rescue. My first point of contact was with Steve. He quoted me a price of about $79 a tire for a generic with no warranty. However while still on the phone he remembered a deal they were running on a better tire with a 50k warranty where you buy 3 and get the 4th one free. They had one set in stock which he reserved for us. He explained with the alignment, tires mounted and balanced with tax everything would come to $406. Not a bad deal at all. Especially when I inquired about any additional savings if I used hubby's Pep Boys charge. So glad I asked! That gave me an additional $40 off statement credit (broken into a few billing cycles) as well as 6 months to pay interest free. While I had the cash to pay it was too good of a deal to ignore so we took advantage of it. At the store we were waited on by Ed, who was equally efficient. While he couldn't get the price to come out exactly it was close enough. I suspected the $406 is after the statement credit although Steve quoted as before. Unfortunately Steve was no longer there but the math made sense that the difference was the indeed the credit. I instructed Ed to do the alignment first just in case their were issues and to call us if there were which he did. He explained the problem in great detail, as well as documented everything on the repair order for us to address at another time. While we didn't get the call that the car was ready, it was ready when we showed up, about an hour after the promised time. Ed even enrolled my son in their loyalty program and applied this visit so he'll get free offers and discounts in the future. We didn't even need to ask! The counter-person that cashed us out was also friendly, knowledgeable and thorough with the paperwork. Since I don't drive the car I can't vouch for the actual repairs which are now only a day old but did think everyone that assisted us was good at their job and feel the value was good for the price. To our pleasant surprise my sons' even entitled to one year of free roadside assistance (free towing, etc like AAA) if we go online and enroll with the code. Only time will tell if their workmanship is also up to par, and if the credit goes thru, but otherwise am impressed that Pep Boys is really stepping up their game. It's a much needed change. SIDENOTE: Ask for loyalty enrollment if they don't offer - hubby has it too and gets some incredible offers. Also if you're tight on cash the credit card is the way to go, they always offer interest or payment deferred options. Just be sure you pay on time as the late fees are hefty and they won't waive them. (We know this because our electronic payment was received one day late once due to a holiday we hadn't considered).

Terrible couldnt get an oil change done in a 7 hour span, just lazy tbh. Pep boys more like pee boysread more

I was delighted to come to this location, in search of a battery for my 2013 Chrysler Town &…read moreCountry. I used my MAACO card with no issue, and I was treated respectfully, and thanked for my service as an Army Soldier. The employee Sam took care of me, and he is a great employee. I think having someone like him on the team is beneficial for the company's success. I give this place a 5 star rating, they always take care of em, and I have never had issues with their products, selection, or service. Thank you!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

I'll recommend this location to everyone. These employees are SO helpful! My check engine light…read morecame on so I had to get some use the reader to give me an idea of what is wrong with my car. Jimmy was very helpful! He is friendly, answered all of my questions, and enjoys his job. I didn't even buy anything, he encouraged me to do some research online and told me their store hours in case I need to come back!

Jim was VERY helpful. I had an issue with my car, I brought it and he was attentive, positive and…read morevery nice to me. He went above and beyond for me and my boyfriend. I appreciated it so much and will definitely be going back to him.

I love these guys!! Now, all I bring in is my car key fob for a new battery, and they do it all for…read moreme. I just have them the fob and they switch it for me. Genuinely the nicest employees!!

Completely unprofessional and wanted to argue about what battery I needed and that they are the…read more"experts". All of the craziness and dumb arguing because they didn't want to hear or realize and didn't know that there's such a thing as a reverse terminal battery. Sometimes we need to learn to be humble and understand we don't know everything and that we don't know everything about the industries in which each of us serve and that there's still more to learn everyday