I have been a contractor for over 40 years and have purchased quite a bit of tile, porcelain, and…read morestone from Rye Ridge. The quality and selections are fantastic. The knowledge, expertise, service and pricing has been amazing. I highly recommend anyone who is doing a project whether large or small to visit the store for their overwhelming displays and expertise. I regularly send my clients to work with their design team (Nan is great) and have only received great comments back.

We just finished a major remodel which required significant tile work in 2 bathrooms, a powder…read moreroom, fireplace, entry way and kitchen. We consulted with Cory and Michael and had a great experience. They were absolutely the best listeners and even better designers. They aced each assignment. We are extremely happy with the results! The only thing better than their design acumen was their exceptional easy going demeanor and thoughtfulness with great communication throughout the process. We highly recommend Cory and Michael and will definitely be using them on our next project.

Always a positive experience. Great staff, friendly and they remember your name. They usually have…read morewhat you are looking for along with good advice. Definitely a go to place

Spot on hardware store and so much more. Literally, I often…read morewalk into Chubby's and say, "Do you have this oddly shaped thing or part of a thing?" And they always have it. I was worried with Covid fears, I wouldn't be able to use Chubby's as my personal "huh??" Resource, but not true. They are just as good on the phone! They can find the right thing, take a credit card number over the phone, leave it labeled for pick up all contact free! Just the best service and customer care. Thank you!

Went recently to purchase backsplash and floor tile for a small kitchen remodel. Had been to…read moreseveral other places, but the staff was either condescending or unhelpful. Marisa was great, she listened to what I had in mind, understood what I liked, and was able to give recommendations. She did not care that it was for a very small kitchen and understood I had a budget. Their prices are actually competitive compared to other well known tile stores. I recommend them and Marisa highly.

Westchester Tile was recommended by my kitchen designer, along with two larger retailers in the…read morelower Westchester area. As I had worked with Westchester Tile years ago on a bathroom refresh, and had a very positive experience, I started there and never went anywhere else. Marisa was very helpful, answered all of my questions, followed up when promised, and was very honest in her opinions about my choices. I would not hesitate to recommend Marisa, and Westchester Tile, to anyone!

Harol and his incredible team built our pool deck and did an awesome job installing our new kitchen…read morecabinets Great communication clean work and very reliable....... You can tell they care about quality and doing things the right way we love how everything turned out and would definitely use them again.

Terrible customer service. I requested snowplowed, and had to follow up multiples times. They never…read moreshowed up. such a bad experience.

Don't Bother! I called this man to come and refinish my floors and he postponed 3 times on me…read more(that's 3 weeks of waiting). I should have known ahead of time because he postponed coming to my house to quote on the job. I even had to call him for a quote. To start he told me the job would only take a couple of days. After coming to my house again I was told it would take 3-4 days, okay no problem I must've misunderstood. When I spoke to him again (after he postponed the 2nd time) he told me the job would be a full week. Again not a problem, I wanted him to do a good job on my floors and we would arrange ourselves in the house to give him the time he needed. Honestly, I understand that he was probably busy and we were going on vacation so I thought I'd be nice to go along with his schedule. The night before he was supposed to show up I texted him to confirm and I got another excuse about how it would be better to start the following week. Again I accepted that he was busy and allowed him to postpone. Today he was supposed to show up at 7:30 and he blamed being late on the weather. He explained in his text message that told his men to show up at 9:30 but the roads were bad and he can come by at 10. Remember he was supposed to show up at 7:30 and he's giving me another excuse! At this time I told him to forget it I called someone else. I'm not sure what type of job he would have done but waiting 3 weeks for someone to come and do a job is too long. Plus I just don't trust someone who feels that wasting my time is okay. Remember I'm paying him and his quote wasn't cheap. If Donald told me that he had other jobs and he couldn't come until later in the month I would have gladly agreed to schedule when he was free. However he didn't do that and left me with no other choice than to find someone else.

I called a lot of places before deciding on Personal Touch because the owner was responsive and the…read moreprice reasonable. But when all was said and done, I had to give only three stars. After agreeing to the proposal, there was no further contact with the owner during the many weeks leading up to the job. Then an emergency caused him to put off the 4-day job from a Friday to a Saturday. He called again on Saturday and said he was sorry but he'd have to start on Monday. Problem was, I was leaving on vacation that day and had planned everything around being able to let the workers in, stick around to make sure all was well, and leave a key for a neighbor to let them in the remaining days. This plan went all to hell. My neighbor reported no activity during my week away, and when I got back they still had to come in two more times. They left splashes of varnish on a tile floor, and there are still lap marks and streaks from applying the varnish incorrectly. They even put down the wrong color in one spot and had to remove and reapply. I had used another refinisher in the past, but I felt they were rude and didn't respect me as a past customer, so I sought out Personal Touch. True, they were at least competent at the start, and the workers couldn't have been nicer. Except for those mistakes and snafus, the floors really do look great. The problem was the emergency that threw off the schedule, which caused them to rush. Still, if I need floor refinishing again, I will go back to the rude guys. At least their work was mistake-free and was completed in the agreed-upon time frame.

Fantastic work they did our whole 3 floor with tile, carpet and basement…read more Great performance good staff as well Why did they close recently post Covid??

Fantastic experience using Absolute for our kitchen remodel. Mary and Christine could not have been…read morenicer, sharing their expertise and advice with me (many times!) as I picked out vinyl flooring and subway tiles with glass inserts for our backsplash. All the materials were ready promptly, and their installer Rich did a great job. We could not be happier with how everything turned out, and the personal service was exceptional -- highly recommend supporting this family-run local business!

I recently bought a condo which needed new wood floors, and began to shop around. I wandered into…read morethe Floor Depot showroom, described what I was looking for, and was shown a nice selection. Monday morning, I had a prompt follow up call from Collette, who provided me with a very competitive quote. (About 15% less than 2 local quotes for the exact same product!) Kevin, the owner, paid close attention to all the details of the job--from demo to installation to small finish work. Collette kept in frequent contact to keep me informed of progress. All delivered as promised! The floors are beautiful! (Almost a shame to put area rugs down!) I had a wonderful experience, from start to finish! And, delivered on a timely and professional manner. I highly recommend!

Had my house re-done dealing with a lot of contractors was so lucky to have dealt with Floor depot…read moreand their owner KEVIN. They did an amazing job restoring the old Floors back to new. Other floor guys wanted me to put down brand-new floors . Floor Depot restored my floor like brand-new and save me a lot of money. They are top class floor company , takes pride in their work. I would recommend them to anyone ! Class work !

Shout out to Steven and Danny for awesome deck work. Professional through and through. Have used…read moreFranzoso for over 20 yrs. for roofing, windows, sliding doors, deck...SEAMLESS!!!!!!!!

Dear Mark Franzoso of Franzoso Contracting; May 19, 2025…read moreBill and I would like to express our heartfelt appreciation of outstanding service ,professionalism, and communication of your company in the installation of our shutters today. Your company has consistently demonstrated excellence throughout the years of service you have provided to our home. (30 years). Your commitment is beyond words in customer satisfaction. I would like to specifically recognize the workers that were at our home today, Manny, and Stephen. They both treated our home with compassion, competence, and respect. Sincerely, Debbie and Bill Johnson