I've purchased 1/2 ton and ton loads which I've picked up in my truck several times. Since I have a…read moresmall truck that only holds 1/2 ton at a time comfortably they let me take 1/2 ton and come back for the other 1/2 ton (same day) and charge me the less expensive 1 ton rate instead of 1/2 ton rate x 2. Most recently I wanted the 3/8 inch which they told me comes in a minimum of 10 tons delivered. I felt like it was a reasonable price for an enormous amount of rock, especially delivered. I was happy with the delivery and quality of material.

Just a disguised scammer, selling 1/16,1/8, 1/4 rocks as 1/2. When asked about discrepancy they say…read morethat's how they come ( but one may wonder if they, in purpose, mix it with smaller rocks to beef up profits)...they prefer you to go to another competitor when you point out the scam.When asked about labeling the product 1/2 size when a significant portion is less than that, they say that it is not "1/2 size , is UP to 1/2" ( and that's where the scam lies). On a random test, about 40% of their 1/2 size is actually significantly smaller than posted size. Look for an honest company.

Pima door is probably one of the worst places to shop for doors and door trim front staff…read moreespecially carmine is lazy and has no idea what costumer service is I guess it's easier to be lazy then have repeat business staff communication is terrible

Great place for remodeling materials! Great customer service. Highly recommend this place!read more

We're doing a big landscape project and our contractor recommended we check this place out for…read morelarge boulders. When our first order was misplaced, I had to come down a second time (in person) to choose again. I was frustrated and didn't feel very confident in the process. Randy (manager) went above and beyond to accommodate me, even taking my call after hours from home to get this figured out. He was happy to accept my request for a discount and went out of his way to get me paid and checked out to make things easier for my contractor upon pick up. Best customer service I've had in a long time!

Closes at 2 pm but didn't allow me to get 2 tons 15 min before closing our customers house was not…read morecomplete in time for their party thank Pioneer. You lost a client today so sad.

Briseno Aztec Imports is unique among the local pottery places. Most of the pottery places have a…read moresomewhat similar selection of pottery, and metal yard art. Briseno's selection includes more pottery. They also sell live cacti, on top of the metal ones. They also carry a wider selection of tiles. Tile selection includes Mexican tiles that are perfect for a backsplash, bathroom, or art project. On top of that, they sell the standard type of kitchen/bathroom tiles one might find at Home Depot. We were greeted shortly after arriving. The greeting felt both friendly and sincere. We were told that there is more stock inside, and that if we had any questions to feel free to ask.

Good selection and willingness to negotiate on their prices. They have not updated their address…read moreso call to get their current address.

I recommend considering alternative vendors, as my experience at this location did not reflect a…read morestrong emphasis on customer service. I previously contacted several suppliers to confirm the availability of Xcel Surface products and was informed that preordering was necessary prior to pickup. A few weeks later, I asked my wife to place the order to ensure it would be ready for collection. Upon her call, she was informed that no preorder was needed and that there was always ample stock of the Xcel Surface products. On the day of pickup, I called ahead to verify availability due to the earlier confusion, only to find that the product was not in stock. When I inquired about the timeframe for ordering the product, I was informed it would take a few days, causing delays in my project. I was also informed that payment was required before placing the order. At this point, I decided to seek a different vendor due to my frustration with the service provided. Unfortunately, the employee's response during our interaction suggested a lack of care, as they did not inquire if I wanted to proceed with the order. Additionally, when I asked about how their day was going, the response I received made me feel belittled, indicating a deficiency in employee morale and attitude. If an individual is dissatisfied with their job, it may be beneficial for them to explore opportunities that align better with their interests.

Went in looking for a specific brick. Salesperson said he would help me but he was working on…read moresomething else. I thought if he could just tell me if he had the brick (from picture) I could then wait. Without me realizing it he wrote down name and color of brick and said maybe I could find it elsewhere. Was that because he didn't want to bother or they didn't have it? Not sure, so left without any verbal communication. I guess I just expect a bit more customer service. Company helped a friend of mine and all went well. So I guess it depends who you get to help you.

My first time here and the size of the place was overwhelming. I was looking for something with a…read morevariety of items at a big discount, including items that might be ready to go. I don't feel very comfortable with DIYing. I noticed a lot of scrap materials for building. I was curious about the cabinetry because I've been wanting some for a useless nook area in my house. Individual cabinets there run about $1500. Though the sticker shock really got us, I still wonder if that was the right price at all. I think new items at Home Depot cost less than that. If I had a rental home maybe some of the materials might be worth it. They have some very decent looking countertop materials. We decided there wasn't anything we could use here at the time.

My husband and I want to recognize floor salesman assistant, Jerry Gordon and his manager, Chris…read more We were looking for window shutters and not only did he help us find them, he helped carry them to the car and he was friendly, courteous and professional as we searched for the right shutters for our home. We greatly appreciate him and your staff. It was SO helpful to have his expert advice. He saved us time and stress as we purchased the right shutter and for the right price. Thank you Jerry! We will look for you again when we are in the store. Kind regards, Marc and Vicki from Phoenix

Great products at great prices! Great selection and very helpful when you have questions!read more

Very friendly and helpful! Had exactly what needed and helped tie down the plywood sections in my…read moretruck. Glad I found these guys!

Wonderful and Very Helpful owners! Great selection and Quality! Definitely will be going back!read more

The young man that helped my husband and I find special wood for a bar top was amazing! He was…read moreknowledgeable and friendly. He gave us a nice deal because we belong to SCW Woodclub. I can't wait to see this bar top finished! Ron and Linda