I had an amazing experience at Bell Lexus from start to finish. Gary made the entire car-buying…read moreprocess feel easy and stress free. He took the time to answer all of my questions, walked me through the features, and made sure I felt confident before making my decision. We even went on a test drive so I could really get a feel for the vehicle, and he thoroughly went over everything with me before I drove off. I ended up purchasing a beautiful 2021 Jeep Wrangler Sahara, and I honestly couldn't be happier. The vehicle was in excellent condition and looked even better in person. What impressed me the most was that the great customer service didn't stop after the sale. Gary has continued to be helpful, responsive, and genuinely cares that I'm happy with my purchase. If you're looking for a dealership that values customer service and makes the experience enjoyable, I'd absolutely recommend Bell Lexus. Thank you, Gary, for helping me find my dream Jeep and making the entire process such a positive one!

About every time I call Bell Lexus of N Scottsdale this wonderful and very professional woman,…read morenamed Lola, answers the phone to greet and help route my call. She's always so kind and incredibly professional. Lola is a perfect example of the type of first class service at Bell Lexus you first receive when calling my local Lexus. I am very thankful they use an actual human taking your call to help you vs any ai. You really can't beat the quality you experience here. Thank you Lola and Bell Lexus! **I also didn't want to forget to call out my service advisor Armin Botic whom I've chosen to stay with for years now. I've never received better quality vehicle service jn my life and I trust this person. I feel he gives me first class service every time and I'm very grateful for him. All the above are why I choose Lexus for life at Bell Lexus. Thank you for all you do.

My other review was triggered by my search for a business to help me get a family Chevy 2500, it's…read moresystems and diesel in top shape before I sold it to it's next delighted owner. I have had our family vehicles in a variety of maintenance facilities, many of them owned by immense business enterprises paying profits to shareholders. Our vehicles, on several occasions, had totally rookie maintenance mistakes, misorders, mis-assemblies, plain old misses. Finding the Alauria family repair shop, the "Servants of Sunnyslope Rising" , quality repairs, three year, 36,000 mile warranties, made us permanent customers. Three more family vehicles get serviced here now. Proper inspectiond and troubleshooting, no rookie mistakes. Follow up as needed, Pricing appropriate for this level of service. And my life savings are not getting paid out to a global shareholder pool.

I've been to 3A Automotive and Diesel a few times now with my vehicle, which recently had its…read moreengine replaced by a different shop I no longer trust. Kirk, the service manager, has been a big part of why I keep coming back -- he's down-to-earth, knowledgeable, and easy to talk to even when I don't fully understand the technical side of things. I really appreciate their communication process, including texted reports and photos of the work being done. So far, everything they've done has been straightforward and honest. When I've questioned their diagnostics or recommendations, Kirk has taken the time to explain things clearly and has even reached out to Jasper (the company that rebuilt my engine) just to help put my mind at ease. That level of follow-through means a lot, especially after a bad experience elsewhere. My one significant complaint is their shop fees. These charges aren't itemized as a "shop supply fee" or anything specific -- they just appear as a flat fee, and they're not disclosed anywhere in the initial quote. Most shops I've dealt with cap this type of fee around $50, but I was charged $90 on one occasion. Not listing this upfront feels misleading, and I think it's something customers should be made aware of before authorizing work. That said, trust in the actual mechanical work matters a lot to me, and this shop has earned that trust. I'll continue bringing my vehicle here, but I'd strongly encourage them to be more transparent about these fees upfront -- it would go a long way toward making an already good experience a great one.

Desert RV & Storage replied promptly. Unfortunately I was wanting the repairs done at my location…read moreand he wasn't set up for that. All is good.

Chris has been awesome to work with. He coordinated efforts w my ins company to get work done on…read moretime as promised. He was willing to do a repair that Camping World was unable to complete for us. He performed general maintenance, repair, as planned and even added repair from the fender bender in the same allotted time. We are Fulltime RVers and had he not completed on time work we would have been saddled with expensive hotel fees. So happy to give a 5 star review for one of the hard working good guys!!! Thanks

I've been taking my cars to this company for quite a while. This place is a gem. They are very…read moretalented. The best in town for sure.

Was referred by a friend they've done great work on my car and came an underbudget…read more They had to wait on a part and said it was safe to drive for the weekend took it back on mondaywasdone dame day

The Shop on 19th Ave is the best place to get your car serviced or repair..They are very honest and…read morefast..No B.S. from them. Thank you for taking such great care of card needs. It's like a new car again. Perfect! I'll always have The Shop to take care of my car..the only place to go.Trust that.

I can't recommend this shop enough. They went above and beyond to help me when I was in a tough…read morespot. Not only did they take the time to explain what was actually going on with my car in a way I could understand, but they were also honest about what I did and didn't need. No upselling, no pressure, just genuinely kind, skilled, and trustworthy owner who cared about doing the right thing. It's rare to find a mechanic this honest and helpful. I'll be bringing my car here from now on.

Scott McEwen at Toyota Surprise is an absolute gem! If…read moreyou're looking for a car-buying experience that is completely stress-free, look no further than Scott McEwen at Toyota Surprise. From the moment we walked in, Scott made us feel like valued guests rather than just customers. His warm, approachable demeanor immediately put us at ease, and his genuine enthusiasm for helping us find the perfect vehicle was truly refreshing. Scott was incredibly knowledgeable about every detail of our 2026 Toyota Highlander Grand, answering every question we had with confidence and clarity, never making us feel rushed or pressured. He walked us through the entire process effortlessly, making what could have been an overwhelming experience feel smooth, exciting, and enjoyable. What really set Scott apart was his exceptional professionalism combined with his personable nature. He was attentive and patient and went above and beyond to ensure we were completely satisfied every step of the way. You can tell he truly cares about his customers, not just making a sale, but building a relationship. Thanks to Scott, driving off the lot in our beautiful new 2026 Toyota Highlander Grand felt like a celebration. If you are in the market for a new vehicle, ask for Scott McEwen; you will not be disappointed. He is, without a doubt, the gold standard of automotive sales professionals!

"In the end, the deal fell apart due to poor communication,…read morelack of accountability, and a surprising lack of patience from management. I expected professionalism and customer service, especially on a major purchase, but unfortunately received neither." I should've looked up the reviews before coming and wasting my time with this location. The words, lack of communication, condescending don't fall short from my experience. Imran Kahn is a person I would appreciate to never meet again. Thank you Surprise Toyota for fitting the stereotype once more.

Rob and Michelle are just the best. Skilled, reasonable, fast and honest, I don't think you could…read morepossibly find a better power stroke mechanic than the Dermanator. It's great also to deal with and support a family owned business as opposed to a big dealer or company that doesn't always put its customers first. If you need great work you can trust, this is your place!

It's very hard to find fair, reasonable, AND PROFESSIONAL businesses in Phoenix. My wife and I took…read moreour 2011 Ford F350 to the crew over at Diesel Dermanator on a referral. MAN! We were very lucky to have found these guys. Polite, communicative, and most importantly fair priced. With all that being said, they were still fast! I got to say, if you have a Ford diesel... look no further! These are your guys!

This is the second time my daughter, Allison, left her truck to get serviced at Strictly Diesel…read more Strictly Diesel is a very reliable, professional and thorough shop. You can trust them to take good care of your diesel vehicle. I highly recommend them. Steven was thorough, respectful and I would again, recommend them for your diesel vehicle repairs. Also, they have fantastic T-shirts with their company logo and patriotic logos on their shirts! P.S. they have awesome tshirts, with awesome design designs check out there T-shirts ! Susan T.

Had a transmission replaced among other repairs. Had issues with it jerking and causing high revs…read moreright out the door. Thought it was strange being new. Did not want to take it back and cause another month on top of the two months they had it at their shop. Turns out there was crystal clear water inside my electrical connection that my wiring harness was plugged into. I sopped up the water and fixed it myself. Also had the ac replaced but it doesn't work. Never did. They said it was my fault it was leaking because of some prior damage to the front end. Why even replace it if they knew it wouldn't work? I don't recommend them and it's true they think they are hot poop in this industry and it's true they are hot poop.