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    Interworld Travel & Tours

    5.0 (1 review)

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    9 years ago

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    Nuevo Travel - Puffins in Reykjavik, Iceland- July 2017.

    Nuevo Travel

    5.0(2 reviews)
    3.0 mi

    I reached out to Barbara in January to start planning my trip to Cancun to Hotel Xcaret 9/28-10/4…read moreWe were very adamant about the place we wanted to stay at but she gave us cheaper and variety of different resort options. My boyfriend and I took a gamble on the dates we wanted even though she informed us that it would be hurricane season and strongly advised that we include travel insurance. She kept us in the loop every step of the way and was so helpful that I recommended her to my cousin who ended up going on the same trip with us. Barbara even called us months after we put down the deposit to look for a cheaper rate for us. The week before the trip, she mailed out our travel documents and Itinerary. She also made all the reservations at the resort and parks so we didn't have to do anything when we got to Mexico. As a thank you, Barbara even gave us a thank you gift, which was the absolute sweetest. I will definitely be using her again on the next trip, and have already given her information to friends and family.

    great travel agent. Barbara recommended our trip to the Hyatt Ziva Puerto Vallarta Mexico,…read more (please see my yelp review for the hotel, it was great) and she was right it was a great place to see. we had no problems with our trip, which why having a travel agent is so important. we had no problem getting on our flight, we had a contact at the Puerto Vallarta airport waiting and a driver to take us to the hotel. at the hotel the check in was so easy and friendly, I thought they were going to try and sell me something, but no just friendly people. when we checked out, (and we really didn't want to) there were no surprises, no extra charges, no problems. the ride back to the airport was already arranged and the driver was waiting before the arranged time. no problems getting back on the flight home. thanks again NUEVO TRAVEL!

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    Costamar Travel

    Costamar Travel

    2.1(7 reviews)
    5.5 mi

    I had a very unpleasant experience with this agency. It's my second time using this agency the…read morefirst time I didn't have any issues that's why I decided to use it again but the second time I had a very bad experience, I was sold a airplane ticket that I was unable to use. Once at the airport I was unable to board the plane for a mistake that the agency made.

    If you're looking for an agency that would have your best interest at hand as a traveler. Look…read moreelsewhere. Our so called "travel agent" María José, failed to let us know that a traveler needed a certain visa to have a layover in a certain country. As well, she didn't reserve the plane seats for one of our flights. We had to remind her to do it. As a travel agent, I believe it's their jobs to ensure travelers are well informed before their trip on all fronts. Completely unprofessional and lack of communication. I have called her over and over and she does not answer. If you want to be stress free regarding your trip, PLEASE find another travel agency. We lost a flight for a passenger due to him not having the visa, $700 worth. Maria seemed to not care and literally shrugged it off. Completely disappointed and livid with this travel agency and agent. Definitely not booking again nor recommending. TRAVELER BEWARE. --------------------- Si está buscando una agencia que tenga a mano sus mejores intereses como viajero. Busque en otra parte. Nuestra llamada "agente de viajes" María José, no nos informó que un viajero necesitaba una visa determinada para hacer escala en un país determinado. Además, ella no reservó los asientos del avión para uno de nuestros vuelos. Tuvimos que recordarle que lo hiciera. Como agente de viajes, creo que es su trabajo asegurarse de que los viajeros estén bien informados antes de su viaje en todos los frentes. Totalmente poco profesional y falta de comunicación. La he llamado una y otra vez y no contesta. Si desea estar libre de estrés con respecto a su viaje, POR FAVOR busque otra agencia de viajes. Perdimos un vuelo para un pasajero por no tener la visa, por un valor de $700. A María parecía no importarle y literalmente se encogió de hombros. Completamente decepcionado y furioso con esta agencia de viajes y agente. Definitivamente no volveré a reservar ni a recomendar. VIAJERO CUIDADO.

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    Interworld Travel & Tours - travelservices - Updated July 2026

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