This place is absolutely terrible! It is very disappointing that they are the face of mental…read morehealth! Upon calling, you'll reach a call center with people that are very difficult to understand. Scheduling an appointment will find you rescheduled several times and holding on the phone while they negotiate with the provider. An appointment for my son was rescheduled three times by their office, not us! We specifically asked for in person appointments and they continued to change them to video visits. Just out of pure laziness or so it seems. The licensed professional counselor that he did see was polite and professional but that was the extent. No care for a future plan whatsoever! And for that, I was billed $200. I was originally quoted $150. Do yourself a favor and go elsewhere! These guys need business mental health!

Great place with great councilors who help you understand what is going on and help motivate you to…read morechange your behavior.

I've been to this facility twice now and each time they have been amazing. The council and therapy…read morethey give is wonderful. They have so much patience with me and my moods and gave me ways to keep calm. Maritza and Tracy truly are amazing people and I'm glad to have been here. I'm appreciative for all they have given me and hope that you consider them for treatment.

Dr. Pedraza is an extremely caring doctor. I had come from a larger medical group to her because I…read morefelt like I was the one who was researching medications because I was told I needed therapy to help me out because nothing else was working. Finally after getting with Dr. Pedraza I realized I had not been on the right medication and I was just being pushed along for years with no medical care and attention. Every appointment is always the same, she will always find out how I'm doing, and talk about any changes or needs. I never feel like I'm just having medication pushed on me, I don't feel like I'm in and out and my questions haven't been answered, she really cares for her patients. Her office is efficient and always makes sure I'm taken care of.

Place is extremely inpatient and rude. Every time I had a question they made it seem like i should…read morebe going some where else since I had a question about the process.

This place is a joke! The staff is somewhat ok but others are down right appalling!…read more They are apparently just money hungry and could care less about the actual patient! The care has been decent, however this facility is basically just a glorified gym! If your loved one isn't on that plane then it isn't going to go well!! My mother in law is in no shape or condition, nor having the will to work out every day.

They took good care of my 95 yr old mom after her fall. Very clean. Staff is very attentive and…read moreprofessional. The PT is excellent

I am very fortunate to find this woman. There is such compassion and professionalism within this…read moreplace, and it's all thanks to one very intelligent, warm woman who is the very doctor there. I was able to be seen within hours of me calling. I was treated so well, and much courtesy was extended to me by someone I had only just met. I found a doctor that finally listened to me and I remind myself everyday how lucky I am to have her as my doctor. I would highly recommend many of my friends here and even family. Very reasonably priced considering what the price of your sanity is.

From the owner: I treat patients with opioid addiction. My specialty is tapering patients off of the medicine.read more

Ignite comments This is Mona Holt,…read moreRecently, I spent approximately seven weeks in the Ignite Rehab facility in Webster, Texas. There are several people that made my stay memorable. Lorena and Morgan provided excellent therapy. During the day shifts Dina was especially attentive and caring. In the evening Mitzi and Ann took great care of me as well. The care given by these people is what made my stay at Ignite a successful one.

Mom, 92 yo, arrived from a hospital with a hip replacement; she was walking down the halls from…read moreDay1 at the hospital. Ignite put her in a room, left her in bed for up to 14 hours and only got her up to walk in the PT room...no walking down the halls. She was released with bedsores from being left in bed with soiled pjs. When she returned to her regularly Assisted Living facility she was again up and walking, bedsores treated and healed. It was a disaster to put her in Ignite.

The solution to your problem is here. Have hope in knowing that this place will change your life if…read moreyou want it. The staff knows exactly what they are doing and genuinely care about your/your family's recovery. I am so grateful for all the love and support that I was freely given here. Thanks BARC!

They will give you the tools needed to succeed. The staff cares about what they do and wants the…read morebest for you.

Same review: Friendly staff and amazing service. Once you arrive you will be greeted by the…read morereceptionist, she has been in her position for 30 years. She is knowledgeable and polite. Once inside, you'll meet Will, Madonna, several other PTs and OTs. In the eligibility process you'll meet Dana for physical therapy and someone for Occupational Therapy. Since there are a limited number of Occupational Therapists. These appointments may be pushed back until one comes available. You may request the same Physical Therapist in the eligibility process, but it is not a guarantee you'll have her. As her schedule is booked. Madonna, is an outstanding Physical Therapist. She is friendly, helpful, and confident in aiding my father with his mobility. I'm so glad, she never gives up on him and holds him accountable for not completing his exercises. She also is great in notifying us when she won't be in the clinic. Will, is kind and cares about his staff, the patient, and the patient family. He is always ensuring if we need a chair, water, and support. As he is always there to assist. I like Will. When you arrive in the clinic you'll notice the lobby is filled with art of boats and light blue chairs facing every direction. On the wall is a pretty good sized television mounted to the wall and several therapists walking around. Previously, I did not know there was a Memorial TIRR in my area. This location is fairly new. As I remember, at the time there was only one TIRR. It was the one I went to in the medical center. I used walk to TIRR from the zoo parking lot to gain observation hours.

The therapists are nice, although they seemed constrained by protocol over actual recovery!…read moreSpending more time on their rolling computer than patients. They only slot you for one hour; after blood pressure and computer time, you only get about 30 min of actual therapy... My focus is recovery, they focus on protocol... very lackadaisical on achieving actual results. Great location!