1. InTown Suites

    1. InTown Suites

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    Hazelwood, MO

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    InTown Suites

    3.8 (4 reviews)
    ModerateHotels
    Closed 11:00 am - 7:00 pm

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    Comfort Inn & Suites St. Louis-Hazelwood - Entrance

    Comfort Inn & Suites St. Louis-Hazelwood

    (19 reviews)

    $$

    We stayed 6 days while on a trip with baby grands. Overall…read moreit was a good stay. I was a little iffy after reading some of the reviews. Staff...excellent and couldn't have asked for better. Location was great. I was a mile or less from every store or anything I needed while I was in town. Room was good...if you look, there are small things that needed to be fixed or updated. However, the whole time we were there, I would see maintenance throughout the hotel doing upgrades and painting and such...so, they are working on it and I can understand how hard that is when you are trying to run a business and keep up with routine maintenance. Breakfast was hotel breakfast. It was hot and filled your belly. The only two negatives of my whole stay were 1) pool was absolutely not heated. For me personally it didn't matter, but I had baby grands on this trip and we 100% booked a place with an indoor pool hoping to make sure we had something to do to occupy them between attractions. 2) CARPET! Just as a frequent traveler and someone that stays in a lot of hotels, carpet is. I'm very picky about clean feet and clean floors. But again, I understand you can only update so many things at once. Just a suggestion as you continue to update your facility.

    Some light bulbs burned out. TV buffers not working half the time. Towels are allotted sparingly…read moredrawers on dresser stuck open. Bathroom walls near floor dirty and poorly painted with minimal repair attempted near baseboards.Room smelled of cigarette smoker nearby through vents. Airconditioner grill very dirty with appearance of black mold. Stain on upholstered chair seat and torn cover on rolling desk chair. Shower curtain smells sour.

    Moonrise Hotel - Rooftop bar at the Moonrise Hotel, Delmar Loop, Saint Louis

    Moonrise Hotel

    (404 reviews)

    $$

    The Loop, West End

    The Moonrise Hotel is one of those places that doesn't need you to be a guest to make an…read moreimpression. We wrapped up our informal wander through the fabulous Delmar Loop and drifted up here for a final drink, a skyline check and that signature rotating oversized Moon glowing over the building. By pure luck, it was a full moon over Saint Louis too which felt a little on the nose in the best possible way. The rooftop is solid, a clear arc of the city that makes you slow down to appreciate the view. The space itself is exactly what you want at the end of the night. Open, relaxed and elevated enough to feel like a finale without trying too hard. The music was much louder than I'd prefer and not an artist I'd ever queue up for a mellow nightcap and it did sort of get in the way of the vibe. The kitchen had already closed, which killed the idea of a final nibble with our round of drinks. The bartender did offer the workaround of having DoorDash delivered to the bar but we weren't going to hang around that long. The Old Fashioned he put together was excellent, balanced and smooth. Just what I needed as my Fitbit clocked over 10k steps. As a final stop on a Loop night, the Moonrise works beautifully. You get the view of downtown Saint Louis in the distance, the atmosphere, the giant Moon doing its thing and a comfortable landing spot before calling it a night. [Review 442 of 2026 - 510 in Missouri - 25625 overall]

    When I first started my job way back in 2014, this was the hotel I was put up in to start training…read morein St. Louis. I even got to watch my Royals (that's right STL, my ROYALS) win game 6 of the World Series in resounding fashion up on the rooftop here. Good times. A dozen or so years later, feeling nostalgic, and having struck out on some downtown STL hotels, I opted to come back here. Unlike my Royals, this place has still got it. Friendly staff upon check-in, and they let me know they don't have valet which I was honestly relieved about. When I'm traveling solo, I sort of just want access to my car, not to have to wait 15 minutes to go to the trouble of retrieving a phone charger out of my console. There is a little lot in the back that they'll check if you're a guest before allowing you in during busy periods. The room was nice, and the elevators are quick. The shower pressure is WAY better than I remember, at least it was on the third floor. The bed was insanely comfortable, and really, no complaints. The one issue was the little room couch was filthy in my room, with visible stains and grossness.. I just avoided it during my stay. The rest of the room was clean. No hotel gym that I noticed, but not far from Forest Park if you want to jog or walk (beware the insane STL drivers). I also took my takeout dinner to the rooftop which was nice, but not yet open for the season. I still appreciate them letting me up there for some fresh air and views. Lastly, the Delmar Loop has quite a bit! This area offers good coffee shops, a store, tons of quality restaurants, and all within walking distance. Nice place overall, and definitely in my consideration every time I come to STL.

    Best Western Plus The Charles Hotel - Exterior

    Best Western Plus The Charles Hotel

    (54 reviews)

    $$

    St Charles

    After carefully considering several destinations for the July 4th holiday, I booked a 2 Queen Suite…read moreat this hotel on May 16, 2025. Everything seemed fine until the night of July 2, when I received a call after 9 PM from what appeared to be a personal number. The caller, who identified herself as a hotel employee or manager, informed me that due to a "maintenance issue" she didn't expect to be resolved in time, she needed to move us to a different room. She initially offered a King Suite, which I declined because we needed separate beds. She then said the only other option was a standard 2 Queen room, explaining that there were only four suites and the others had been booked "months ago." I couldn't verify that, but I distinctly remember seeing multiple suites available when I made my reservation. I can't prove it but the timing and explanation felt suspicious. To make matters worse, the call was clearly made from her home. In the background, people were shouting and a dog was barking loudly. She began yelling at them with the phone still at her mouth so I was essentially being shouted at. When I asked her to stop yelling into the phone, she launched into a personal rant about her family. Honestly, I didn't need or want to hear that. We discussed room options, and I reluctantly agreed to a ground floor 2 Queen room. She tried to frame it as a favor, saying I'd be saving money since the suite was more expensive. Of course, I already knew that, the suite had more space, an extra bathroom, and a separate sitting area, which is exactly why I booked it. She said she'd "discount" the new room to $150 base rate. After the call, I logged into the Best Western site to review the updated reservation. The new room didn't meet our needs; it lacked even a comfortable chair to relax in after a long drive. Just a couple of wooden chairs at a table. For a leisure trip, this downgrade felt like a deal-breaker, so I canceled the reservation. Out of curiosity, I checked the current rate for the same type of room she moved us to and it was listed at $136 base rate. So her "discounted" rate of $150 was actually more expensive than the standard rate I could've booked myself. That felt incredibly dishonest. At that point, I was glad I canceled. I no longer trusted the hotel or its staff. I'm disappointed we had to cancel our trip altogether; we could've found another hotel, but the experience left a bad taste in our mouths, and we've decided to stay home for the holiday instead.

    Booked online and said we were traveling with two small dogs. They put us on the 5th floor…read more TV remote didn't work, the battery compartment was broken. Returned it to front desk. She gave us another one that also did not work. Finally taped up the first one and that worked. WIFI didn't work, front desk said that is normal, it's spotty. Don't advertise an amenity that is "spotty". It either needs to work, all the time or you need to be honest in your advertising. Think we will bypass this hotel on our return trip.

    InTown Suites - hotels - Updated July 2026

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