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    InTown Suites

    1.4 (11 reviews)
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    8 years ago

    Don't waste your time at this dump it's stupid everything breaks and it's all just stupid. Plus it super expensive.

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    Hampton Inn Richmond-Midlothian Turnpike - Health club  fitness center  gym

    Hampton Inn Richmond-Midlothian Turnpike

    (24 reviews)

    $$

    This is a solid 3 star hotel! They were really busy 5/9-5/11 due to Mothers Day and Graduation…read moreweekend. It's not impressive but it's good, clean, safe, and has free parking! The rooms have been renovated but the hallways look rundown or at least the 2nd floor was run down. I got a Queen bed and shared it and I'm not sure if it was a true Queen bed. It seemed like a Double bed but we slept fine. I could hear some noise from other rooms but it didn't bother me. The breakfast was meh average. They had French toast, sausage, powdered eggs, cereals, oatmeal, and etc. The OJ was good surprisingly. I liked its close proximity to Target and Kohls which is literally a 2 min walk and parallel to the hotel. I didn't like that peoples kids were tracking water from the pool with their bare feet to the elevator. They have a coin laundry which comes in handy to wash clothes! The lobby is small but functional. I'd stay there again!

    Beware of thieving housekeepers!!! Vacationed here Memorial weekend and she let a man, who claimed…read moreto be maintenance, in our room after we told the desk no housekeeping and had the "Do Not Disturb" on the door. My cards, drivers license, cash, and AirPods were stolen. We watched her let him in our room as we got off the elevator coming back from breakfast and he was coming out of our room as we were going in. General manager offered money off the bill but had no desire to resolve the situation. I will be making a complaint to corporate!

    DoubleTree by Hilton Hotel Richmond - Midlothian - Guest room

    DoubleTree by Hilton Hotel Richmond - Midlothian

    (65 reviews)

    $$

    We were assigned to this hotel for a soccer tournament that my daughter had to attend in nearby…read moreMidlothian. As Hilton members were used to some of the perks that come with diamond member status and we were still able to have those based on booking with our group block. That was a total plus! The lobby for big events like this is hopping with energy and people visiting the bar area or the breakfast area. The open air pool is super convenient for the teams who need to relax after a long day playing on the turf. The rooms are perfect for two people. Any more than that would have been cramped in the double beds but they were super cozy and comfortable. I thought the water smelled a little bit musty, but there was lots of counter space for all of the cosmetics and jewelry my daughter brings with her. We got new fresh towels everyday and our beds were made up nice and cozy for when we crashed after a long day. I had a mischarge on my bill that I noticed upon checking out and the woman at the reception desk was super helpful in getting that charge expunged from my bill. I also had bought ice cream for all of the team and the people behind the desk were nice enough to keep it for us in their freezer facility so we wouldn't have to waste it. I don't know if we'll ever be back at this hotel, but for the time being and the four nights we stayed here it was perfect.

    Conference Center Review: I attended the Richmond Tattoo…read moreFestival here and must admit, it was pretty well set up. Although there were a lot of people, the tickets were sold in waves so it didn't feel too crowded. Restrooms were kept clean, hotel staff were on site to make sure all was going smoothly, and the event organizers and team did a good job to keep people safe. I really appreciate the golf cart that took us to and from the furthest car parks right up to the event site.

    Best Western Plus Governor's Inn - Exterior

    Best Western Plus Governor's Inn

    (34 reviews)

    $

    Very short stay for a lacrosse tournament weekend. I stayed in the separate building - the one that…read morehas turrets on each end - that was behind the main building. When arriving, check in first before unloading all your luggage in case you're assigned a room in this separate building and have to drive around. Parking is nearby. I had a king room. There was an apartment size fridge with a small freezer, and microwave. Coffee marker, coffee and teabags were in the room. Floor had been updated to wood laminate. One side of my room had a brick wall, another had stone. Window looked out onto the pool. Bathroom amenities included bar soap, shampoo, conditioner and body lotion. There were 3 each of hand towels, washcloths and bath towels. Water pressure in the shower was pretty strong but the toilet was sluggish. The only outlet in the bathroom, where I could use the blow dryer, didn't work. Reported it to the front desk but they hadn't fixed it by the time I checked out. My room was right next to the building entrance as well as just around the corner from the ice maker. You have to swipe your room key to get into the building so whenever someone swiped to open the outside door, it sounded like it was MY door that was being swiped and someone was about to walk in. I didn't feel very safe in my room. Walls are thin so I heard conversations in the hallways. I heard the ice maker being used quite a lot in the morning (not at night tho). Otherwise, my stay was relatively quiet. I was lucky that I didn't share a wall with any neighbors so all I got was door and hallway noise and the ice maker when it was used. Bed was as firm and comfortable for me. Room temp had been set at 69F when I arrived and I never changed it. AC noise didn't keep me up. Breakfast was a buffet and free. It's located in the main building so I had to walk outside to get to it. Not a big deal unless the weather isn't ideal. Breakfast had basic hot and cold options (scrambled eggs, sausage, oatmeal, cereals, fruit, yogurt, pastries and bread, coffee) except I never saw juices of any kind. The hotel is set off from the main road at the end of a street and not easy to find. One landmark to look for is Seoul Restaurant. The hotel is at the end of the side street that runs next to this restaurant. The only hotel staff I interacted with were at the front desk when checking in and out. Both were professional and really helpful. Some older reviews mentioned a smell in the hallways and I didn't notice anything like that. I do think the hallway carpet needs to be upgraded as it's dark and dated. Overall, my short stay was fairly comfortable. My room was fine, I slept well, I really liked having a fridge and microwave in my room, breakfast was free and the staff were helpful. I didn't like the location of my room which was next to the building entrance. I'm an older woman traveling alone and I didn't feel quite safe in my room where I could hear the outside door opening and closing constantly. I would've asked for a different room if the hotel hadn't been completely booked. I'd stay here again, just in a different room.

    Horrible experience here!…read more Air conditioner didn't work properly. We were told it was "switched out ". Still ran 24/7 without cooling off the room. Came back to the room today at 10:15pm after being gone since 9:30am this morning. The door to our room was OPEN. We have no idea how long it was open or who may have gone into our room since 9:30 when we left. Huge safety issue. I certainly hope that you will ensure guests feel SAFE and comfortable at Best Western Governors Inn Midlothian moving forward. We will not recommend this hotel nor will we stay here again. The air conditioning was one thing, but to come back from being gone all day and the door to our room was open is another level of poor management. Perhaps housekeeping should make sure the rooms are secure before taking their smoke breaks.

    InTown Suites - hotels - Updated June 2026

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