Great location off of i-95 on our road trip. I forgot my tooth brush and they gave me a tooth brush…read moreand a little thing of toothpaste, which was great.

I picked this hotel because it had the best reviews in the area. The location was pretty quiet. A…read morecouple of food establishments around, but there just isn't much in this area. The room had the most horrific smell. Like perfume musk. Luckily, the window opened and after a few hours it began to disappate but by morning after closing the windows at night the smell was back. The second day the smell was still strong and opening the windows only helped so much. I needed to stay a couple extra nights but checked out and stayed somewhere else due to the smell. The room was also hot and the air conditioning didn't seem to function properly all the time. The hotel wasn't particularly clean. There was a weird film all over everything. The mirrors in the room had steaks on them as if someone wiped them down, but not sure with what because they just looked dirty. The dishwasher had splatter stains on the front and it just felt generally unclean. For the most part the hotel was quiet, but my room was right across from the elevator so there was that to contend with. On the plus side, the room was spacious, the TV and remote worked, the fridge was clean, and the shower water was hot. I won't return here because of the odor. But if weird smells don't bother you, go for it.

Never expect a premium stay at a Fairfield Inn but this missed the mark as far as they go. Very dim…read moreroom, needs a lot more lighting. Kudos for having shower water hot enough to need to be turned down, though. Decent decor. The usual eggs and bacon and sloppy oatmeal and old bananas breakfast. Wall socket had a piece of metal broken off in it. Housekeeping didn't reset my alarm so I got woken up at 6 AM by the clock when I have 6 hours of driving ahead of me to get to a once in a lifetime event, definitely put me in the wrong mood. Despite giving my check in info in the app, no check in was done automatically and had to wait behind a huge influx of softball families to check in after 6 hours driving there. Just lots of little misses that turned what should have been a totally fine hotel that was a good value into a 30th anniversary high school reunion on way too little sleep and overall grumpiness. J.Ja

Hotel is ok but honestly puts out an above average breakfast spread. The staff is nice too. Need…read morebetter pillows- flat pillows- ugh!

Easy check in with mobile key provided before check in. Room was modern and clean. Had two…read moreelevators with one under repair--made me feel safe. I travel past this location all the time and am sure I will stay again.

This is my second time staying at the Courtyard Marriott in Chester, Virginia, and I must say, the…read morenewly renovated property is fantastic! I stayed here about a year ago, and while the lobby looks relatively the same, the upgrades to the hallways, sleeping rooms, and decor are a huge improvement. The modern design is sleek and functional. The new carpet, furniture, and overall decor in the sleeping rooms are very upscale. I particularly appreciated the thoughtful room features, like the refrigerator with a separate freezer, a microwave, and plenty of charging options for devices. I often travel with multiple devices, and having so many accessible charging ports was a pleasant surprise. The bathroom was excellent--upscale and clean--and the bed was firm, which is exactly how I prefer it. The lighting in the room, especially the backlighting behind the TV, added a touch of sophistication to the space. The only thing that stood out as a minor issue was the new wallpaper. While it looks gorgeous, you can see some residue from the installation, which takes away slightly from the otherwise flawless renovation. Also, the elevators appear to have been left out of the updates--hopefully, they're next on the list! Lawana at the front desk provided exceptional service during check-in. Despite being busy with several guests waiting, she was calm, professional, and attentive, making the process seamless. She is an excellent representation of the kind of customer service Marriott is known for. Overall, this Courtyard Marriott has made great strides with its renovation, and I look forward to staying here again in the future

We didn't have a reservation but the staff found me a very nice, clean and comfortable room. Gabby…read morewent out of her way to find me a luggage cart. They did not have any in the foyer so she went into the elevator and went floor to floor to find one for me. Also I asked her about the two restaurants across from them and she said the Sedona tap room was open and very good and the other one was not open yet. We went to the Sedona and it was an hour wait. I was going to go somewhere else but my wife was tired of riding in the car. We waited and were seated and the food was excellent as she had stated. Thank you so much Gabby for making our visit with you so enjoyable!! Ronald Young

We had an excellent experience. The room was spacious, updated, clean, and so cozy! The staff were…read morefriendly and helpful. Breakfast was too good! Lost one star for the pool and pool area maintenance.

Place was dirty bathroom had dirt in corners and bathtub has adhesive makes it look nasty…read moreHad caulking on bathroom wall in gobs . Door flip lock was loose and the door was damaged at the lock. The ceiling had spackling no smoothing or paint Shoddy maintenance . Front entrance was stained and dirty, Eating area was dirty in corners and walls . Plastic knife holder was dirty . The place needs severe renovation

Don't go. Every room smells heavy of dog hair. Tried one on first floor then on 2nd floor…read more Unbearable. Carpet wet with air freshener. Receptionist was very nice. Seemed to know. Horrible experience for my first Hilton attempt on my new membership

I would not come here again. Front desk service was fine, the room and hotel in general don't…read moredeserve the 8.2 on hotels.com. Issues with the room, door sticks to the point I had to hit it with a shoulder to open the door, the automatic door lock wouldn't disengage when the card was inserted, the floor was wet from humidity, smelled like mildew, a/c sort of worked, the hair dryer didn't work, the tv didn't work, and lastly the bathroom sink drained slowly. Too many things lined up for one room to not be common through the whole hotel.

Such a nice, clean, friendly staff, updated rooms and right off I95. The bed was extremely…read morecomfortable and the hot water was the perfect temperature.

The hotel itself is alright but Jonathan's hospitality was exceptional. He was super responsive,…read morefriendly, and efficient.

Bugs in the bathroom, broken toilet seat, no water in the toilet could not flush it. Terrible ,…read moreuncaring staff, dirty, bugs and more. Manager has an attitude could care less about any issues. Never wer told we are sorry. Contacted corporate office, was told someone would get back to me within 24 hours. After a week I am still waiting. I would avoid this hotel at all cost...

Wouldn't stay here again. Had to go to front desk twice because remote didn't work. Was told I had…read moreto program it. How would I know that or how to do that. Place definitely needs to be updated. Breakfast was ok. Staff were so so. Wasn't the worst hotel I've stayed at but definitely not the best

This place is absolutely disgusting! Blood on the wall! Yes blood on the wall in The bathroom. I…read moredont even know what the hell is going on in the little toilet room. No door! A sock where the light bulb should be! Tv in the bedroom didnt work. Wish i would have taken pictures but we left before I could. I didnt touch ANY of the furniture. Choice should be outraged and needs to do something about this! These people are disgraceful and disgusting!

Do not stay here!!! Horrible customer service. And make sure you see the price before you sign…read moreanything

Today was a massive weather event in Chester, VA, which caused a huge blackout. So I decided to…read moreattempt to reservation at COUNTRY INN & SUITES BY RADISSON, after completing the reservation I received an alert on my phone that Dominion Energy had restored power. This motel decided to claim a non refundable clause that I was completely unaware of and was never explained to me. After the grueling hours I spent in the dark for this shady unscrupulous business to steal from me should be completely illegal.

This very friendly hotel is difficult to find at night: The road is winding, and the hotel posts no…read moresigns, and the access road lacks lighting. Having said that, once you arrive it's very friendly. As of February, 2025, this Holiday Inn is undergoing a prolonged (and needed) renovation. The lobby has less charm than hospital reception, but it's a work in progress. I get it. Brenda at reception made us feel so welcomed. She's great at front-of-the-house professionalism. Our room was so newly remodeled, it still smelled like fresh carpet. It was great to sick into a comfortable bed after a very long road trip!

My husband was shocked that I said I was giving this hotel two stars. The only reason this hotel…read moregets two stars are for the staff, who were easily four stars. The check in process was easy enough once you found the parking lot but things went downhill rapidly from there. The rooms are in need of a major overhaul. My husband noticed a white stain on the carpet by the bed. The bedding was dirty. There was no bedding for the pull out. The pullout had rust marks on the mattress. We asked for bedding for the pullout and were given what they had, which was oversized. We were not offered pillows. There was no housekeeping service due to their COVID protocols, yet we were charged a full rate. I asked for towels and was informed they didn't have any available at the time and to come back. The front desk clerk was incredibly nice but that's not how you run a hotel. When I asked what to do with our old towels I was told to leave them in the hallway. The hallway was filled with towels and bags of trash. It was like being on a cruise ship when something bad happens and it's about to turn to anarchy. The windows had broken seals and sweated moisture. The room smelled. We were here for a soccer tournament and everything reeked. Friends of ours who were staying here too had clothes left in the drawers from a previous guest. It was disgusting and I will never stay here again.