Cayden the customer service associate was RUDE, indignant, and refused to get the guy shopping a…read moremanager, later proceeded to swear at him. You could over hear him telling the other customer "I am a grown ass man"... Last time we go there.

While the store and employees are good. They sold me a defective Yeti cooler with and giant dent in…read morethe lid that was not noticed until I got home and noticed! The cooler is defective and only keeps ice for two hours! Honestly not great since normal yetis keep ice for days!

Our first experience in Outdoor Equipped. Very unique store with items in clothing, shoes , & socks…read morefor the outdoors and hiking. We bought Chaco Paonia Clogs - Brown Suede (For Men) on sale and a few pairs of Smartwool socks. Kenny was very professional and assisted my husband in selecting shoes & socks. Definitely worth checking out in downtown Wilmington.

I've been around a few years, but I've never experienced such good customer service. I just wanted…read moreto inform them about some issues I was having with a dog related product. They handled this above and beyond my expectations. As I continue my Outdoor experiences...I'll purchase through these guys first!

I always make a stop into Sportsmans wholesale on my way down to Florida each year. They have tons…read moreof great stuff and offer huge to discounts. The staff is always knowledgeable and friendly.

This place has it all! This is a new business that I encourage everyone to check out. Extremely…read morehelpful staff and well stocked inventory. Not to mention the lowest prices in town.

We came in here to find some equipment and from the website and availability showed it was in…read morestock. Unfortunately, when we got there it wasn't. We asked one of the employees who was working in tne area and he was very rude and short in his responses. The other employee was not at all nice either both standing together. I don't think I've experienced such in a while just for asking a question regarding equipment. Perhaps a bad day nevertheless I'll stay away.

If I could give zero I would. Purchased something with a visa gift card. when I went to return the…read moresaid I can only have store gift card. No return policy not posted in store. Bad business. They are holding my money hostage and strong arming me to buy something from them. I asked customer service to call the store and speak to the manager and see if there was a work around. The said I can't call the store. You can't make a call to the store who you are customer service for. Horrible experience.

The sales they have are pretty great. This time of year they have 50% off clearance which is great…read more the employees were so nice.. they asked if we needed anything and helped me find the clearance sections.. we checked out with Keith.. he was very good looking making sure sizes were right and book bags were good

Bryce and David were the most helpful!!stopped impulsively to find travel essentials and they…read morehelped us throughout the store. Love this place.

The employees and owners are just the friendliest people ever. I love this store!! We went in to…read morelook for some swimming trunks for my son and they were so helpful. There was a nice selection of Quiksilver and Vans brands. We also got a great pair of shades at a really great price. This store has so many great items including everything you would need for surfing and looking good.

Coming from the Fayetteville area we were willing to find any store that sold snowboard bags in…read moreFebruary for an upcoming snowboarding trip that was nearly foiled by Amazon's crap service (read: canceling the order the day the bag was supposed to arrive, a month after initial order). Amazingly, this seemed to be the only shop in Wilmington to sell snowboard bags. The guys working in the shop are totally cool. The boyfriend and the shop keepers totally jived and conversed in snowboard jargon before I wandered off. We ended up settling on a wheeled Burton bag (25% all Burton products was a great deal), a pair of rainbow sandals for me (the most comfortable pair ever; I didn't even have to break them in like I do the ones from California; I thought they were all from California though), and a pair of booties that are totally the fad right now for 70% off. A great place for snow, skate, and beach wear and some pretty awesome dudes and deals are found here!

One of the employees named Finn was extremely helpful, knowledgable and well mannered. He knew his…read moreway around the store and exactly where to find what I was looking for and ended up helping me make a better purchase. Thanks Finn!

About 3 weeks ago I ordered a shirt from West Marine. They said they would notify me when it came…read morein. After not hearing from them for 3 weeks I called. The peason said since it hadn't been picked up the order had been cancelled. She said it was at the store but she didn't know how to charge me for it,but would find out and call me within an hour. 4 hours later I called back and someone said they didn't know what to do, but I could call back the next day between 1:00 and 2:00 and his boss could help me. So I called the next day between 1 and 2 and was put on hold for 8 minutes before I gave up. How do they stay in business? This was in the Wilmington N.C. store.

Great selection. Wish I had a place like this around me…read more They had a porch sale with 30-50% off. Patagonia, howler brothers, and chubbies. All stuff I love. Saxx underwear which I wasn't expecting. Yeti stuff of course. The prices are what you'd expect. Very helpful staff.

I bought a helicopter on a stick from herrings outdoors on May 4, 2026 I paid $3.19 I tried it…read morebefore I left the parking lot to make sure it works. Unfortunately my helicopter on a stick flew onto the top of the building and was lost for good. I then found out that I was scammed by said establishment. On Amazon you can get 100 of them for $9.99. Very dissatisfied with my purchase

We purchased a basketball goal and had it installed. Wow! Never seen anything so solid. The…read morequality and sturdiness is unbelievable and the workmanship to install (550 lbs of concrete) was super. No regrets, no complaints. Scott Key is the real deal.

From the owner: Backyard Paradise Playsets specializes in the sales, service, and installation of residential and…read morecommercial playground equipment, including playsets, swingsets, basketball goals, and trampolines.

Plenty of employees on the floor to answer questions and point you in the right direction to get…read morewhat you where you need to be. Great variety of clothes, gear, firearms, ammo, crossbows and anything you need to have a good time in the great outdoors. The prices are competitive for the type of goods they sell. Top of the line all the to less expensive but value brands. Big public lot that is easy to enter and exit.

Customer service was top notch. The sales team was knowledgeable and friendly and helped me find…read moreeverything I was looking for. They made great suggestions and answered my questions completely without showing annoyance or impatience. Just terrific! They have gained a loyal customer!