First, if you hire Chris, be sure to have cash on hand or in the bank to cover the cost. He doesn't take credit cards as folks have burned him in the past, filing fraud charges with the card companies to get out of paying after he's done the hard work. He deserves to be paid! I had a leak in the basement of my parents' two-family house that I couldn't sort out. They're gone, but I'm still in the upstairs apartment. Kept finding puddles when I'd go down for laundry. Intrepidus responded to my Yelp request and arrived that evening. Chris worked from 6 until 11pm fixing the hole coming from my parents' bathroom. Great job! read more

Pilot light went out on our Boiler on Sunday evening, called Intrepidus and they were able to come by to look into the issue. Chris was able to complete the repair very quickly and my heat was up and running in no time. Appreciate the quick response and fair price. Thanks again. read more

I had a leak on my outdoor faucet which I had to get repaired every single year due to poor materials used . Chris is a real professional and did a great job fixing the problem and explaining in detail what is being done . Highly recommend. read more

Intrepidus responded with 10 min. of receiving my request. Chris showed up at the appointed time and proceeded to inspect my job. I had my building Super inspect the job before before Chris got here so I already knew exactly what needed to be done and approximately what the job should cost. Without me saying a word, Chris pointed out exactly the same defects that my Super had and came in within $15 from the price my Super had given me. 2 hours later and the job which included installing a new water filtration system was complete. The whole thing including a trip to a hardware store took 2 hours and Chris left my home at around 9:00 PM. Not once did he suggest completing the job the next day. Not once did he show that he was annoyed. He was pleasant, friendly and explained every detail to me. I have some other projects to take care of in the coming months and I will definitely be calling Intrepidus and Chris again. read more

Had a problem with our water heater, and needed what we thought was a quick fix. Chris was in the area and headed over in no time to give us a free estimate (for a new heater, ours was a 12yo leaky one lol). He picked it up from HD the following day and did the install that same evening with another person. Everything's working well. Rate was pretty reasonable, and Chris was very punctual. Enthusiastically recommended. read more

Chris from this company resolved my problem. The clog in the toilet was quickly unclogged. I really appreciate for excellent service. Big thanks! read more

answered right away 1 a.m. about the job itself ill see when he arrives... but when you call first you know your not loosing your time

Chris was quick to answer my call for help due to a first-floor leak into the basement. He quickly diagnosed the problem, explained and documented what was wrong, and set out to correct someone else's earlier plumbing work thoroughly. The work was more involved than expected, and Chris handled it in a personable and professional manner. read more

I did not use this plumber in the end but he was incredibly responsive to my inquiry on a late Sunday afternoon and would have come out had I asked. Thank you for your responsiveness! read more

Great service had an issue with my bathtub, Plumber was on time,prepared to work and fixed the issue.

We worked with Chris to replace an outdated water heater, and had a positive experience. He was very approachable, took time to educate us about the pros and cons of the options we were considering. He communicated clearly and when we decided to move forward with the project, he was prompt, attentive to details, and true to his estimate. Two weeks into our new water heater and all is fine. We would work with him again. One thing to be aware of is that he requires a fee when visiting the first time, and then this fee is deducted from the final bill if you decide to move forward working together. We had no problems with this, but if you are looking for a free in person estimate, he might not be your guy. read more

Intrepidus has definitely earned my top recommendation when it comes to handling plumbing issues. Kaitlyn and Christopher went above and beyond in providing swift and attentive service, putting all my concerns to rest. I had severely corroded sink pipes due to a previous botched job. Christopher skillfully tackled the problem all at a very reasonable price. Christopher's also arrived insanely fast, less than an hour after I put in a help request (and even on a holiday weekend). Greatly appreciated, and thanks again! read more

Chris was incredibly helpful and efficient! He responded quickly to a plumbing emergency at midnight and was here in less than an hour. I highly recommend Intrepidus and would use them again! read more

I had a small leak in a pipe in the basement and asked for quotes around lunchtime. Kaitlyn responded right away and said someone could come same day, and she gave me regular updates by phone as to when to expect him. Chris arrived in the evening, was very knowledgeable, and was able to acquire and install a new pipe in a few hours, with extensive testing for leakage. The price seemed fair. Thanks and I will keep Intrepidus in mind for future jobs! read more

Chris was a pleasure to work with and has done multiple projects in my house! Every one comes out perfect! Totally recommend read more

See all

Put out a bit for replacing some corroded shut-off valves under our sink. Chris was super responsive delivering a clear quote quickly and arriving just a few hours later on a Saturday night. He replaced both valves, and was done in about 30 minutes. The price was fair and the work was good, both of which are hard to find these days. Will definitely call him again for any plumbing needs! read more

Almost all my reviews I've written on Yelp have been 5 stars because I am never compelled enough to write a bad review... until now. I would choose 0 stars if u could but the lowest is 1 star. I used the Yelp function to get quotes to run waterlines to my ovens and fridge. I had about 10 companies show up throughout the day to give estimates. Chris was the last one for the day and we went through all the work I needed for an estimate. He assumed that he was there to do work immediately and I told him no, I wanted an estimate for everything I needed finished (including waterline to backyard, sump pump, among other things). He said it costs $225 for the time he spent looking at the work to write an estimate. I told him that any fees should be disclosed to customers up front and he said "well you didn't ask." He admitted that his office made a mistake by not telling me and refused to leave until I paid him for the time and gas he spent (he hasn't even given me an estimate for the full work yet). He asked me whether I go into a store and assume a bag of chips is free. I said no, because the price is published for me to see. He kept saying that it's my responsibility to ask about any fees and that nothing in America is free. My view is that prices should be transparent and told to customers in order for an agreement to be made. I've been renovating my home for 1.5 years and have gotten many estimates for free. Any company that charges a fee for an estimate has informed me of it before they came out. Except for Chris. It is not my fault that his office made a mistake and didn't inform me of a fee beforehand. He became increasingly loud and refused to leave unless I paid him so we both called the police. The police said he shouldn't assume that I knew about his fees and that he should've been upfront but at the same time I also shouldn't assume there was no fee and should've asked. We wasted about an hour arguing about the fee.. I don't understand Chris's rationale for fighting for $225 because a bad yelp review will only cause his business harm. I ended up giving him $125, which is more than halfway on my part. As a business owner, Chris should reevaluate the way he addresses disputes. Not only will I never hire him but nWas it worth this bad yelp review for the $125? read more

Excellent customer service. Chris was very professional and insightful. He saved us from a freezing night.

Came really, really late (over 2 hours the appointed time) and over charges for half-assed, incomplete jobs. A rip-off. Dishonest. Takes advantage. Shady. I had to immediately hire someone else to correct what he did. Waste of time and money. Never again. This is someone you hire just once or better, not at all. read more

incompetent/ charged for parts that were not needed and did not fix the problem arrived late read more

They were fast, responsive, and got the job done. I got my pipes and faucet replaced they seemed to have given a fair price. It's hard to compare since I didn't try others, but they seemed pretty good. read more

Extremely overpriced. Will quote you one price and charge another in the end. Spent in the thousands just to have to have someone else come and finish the job in the end. read more

I found myself in a situation where I had many choices and quick decisions to make after Hurricane Ida resulted in unprecedented government agency involvement. I needed a trusted opinion from a plumbing expert who was aware of city codes, construction specialist opinions and awareness of budgeting limitations in the midst of inflation created by the supply chain debacle that has affected our nation and world. Intrepidus followed through immediately and I even received friendly follow-up calls to ensure I received whatever corroborating documents I needed to proceed in meeting timely application deadlines so I may take proactive measures to protect my boiler and water heater from future extraordinary basement flooding. To say I am grateful would be an understatement. read more

Great service from Chris and quick response time for an urgent plumbing issue, highly recommend!

I am very glad to have finally found Intrepidus. They have been perfect with everything - fantastic pre-job communication (so many places don't even get back to you now!), friendly, timely, and most importantly, they are skilled and can be trusted to do a great job. They're able to communicate exactly what is happening, in detail, without talking down to you. And the final icing on the cake is the price, which is exceptionally reasonable; this is one of the rare times in professional services where I actually feel like I'm getting well more than my money's worth. I highly recommend Intrepidus and will use them again. read more

After they Came, not even five minutes, they charged $325.00 just 5 minutes service fee. Totally not fair just turn on the boiler fire. Total rid off. Not even tell me a advance. I has same service before with other company. The standard charge is $100.00. I understand he made the service, unless pls be reasonable..... read more

Chris from Intrepidus was very quick to respond to my plea for help fixing a leaking tub faucet. What impressed me was his willingness to immediately address my problem and propose solutions, as opposed to piece-meal exchange of information. He was able to make it out the following day and worked relentlessly to help me out. I will be using Intrepidus for my plumbing needs going forward. read more

Chris did a great job with fixing a valve on my boiler. He took his time to explain how it works and what he needed to do. No further issues. Price quote was fair and accurate. I would absolutely use Intrepidus again. read more

I suddenly noticed the piping under my sink had rusted through and contacted a bunch of plumbers through Yelp. Chris and his team answered my request right away and were able to show up the next morning. They offered to come that night, but I have a newborn and she had finally settled down for the night! Chris came the next morning and replaced the piping and helped me choose a new faucet. He even drove me to Home Depot! His pricing was reasonable as well. I hope to contact him again when I want to re-do my bathrooms. read more

Our sink had a bad leak and we were worried that no one would come in on a Sunday afternoon let alone with a corona virus going around but his team sent Chris right over within the hour to fix our sink and even an additional problem with the toilet all on one quote. He was very nice and even cleaned up after himself! I highly recommend Chris and his team! read more

Wonderful Service. Chris did a very good job. He was very neat and cleaned up. He is very intelligent. We had a nice conversation. I would highly recommend him. Thank you so much read more

Very awesome work. Chris was very thorough in all his explanations and for his understanding of the current status of my family's home. Gave good insight as to building code as well as potential for other issues that could arise. I'll definitely be coming back to request help if any related issues happen to come up. read more

My plunger handle broke hours before my guests were to arrive. I was able to get it fixed within hours. The repair person was very professional. The price was better than all the other plumbing places that bid on my order. read more

I am in the middle of a total basement demolition and renovation in my 100-year-old row house. The plumbing inside the walls and the drain pipe in the cement ground for a small shower were an ancient mess. I hired Chris from Intrepidus to work with my contractor to reconfigure various pipes so they would be nicely aligned and tidy before the drywall goes up. In particular Chris completely re-routed the water supply lines and installed the shower rough-in valve and the shower pan base. Chris problem-solved some issues with the valve and with the leveling and stability of the shower pan. He worked well with my contractor. His rates were reasonable. He's also a friendly guy and a fun, positive presence in a frustrating construction site. I'll definitely contact Chris again for future plumbing and heating issues in my home. read more

Saved the day when we had major flooding problems. Showed up on time, sorted the issue, had to come back a second time. Also on time. Very efficient. read more

Chris did an excellent job of replacing my parents home very old boiler. He obviously cares about what he does and it shows in the quality of the work. I also learned a lot in the process as he explained the job from a knowledgeable place. Want to make sure he succeeds and stays in business so just remembered to write a review! It's been a few months now. read more

A pressure valve on our boiler tripped, which resulted in a couple of inches of water pouring out onto our cellar floor. I was able to close down the intake valve myself, stopping the flow, but now our furnace was disabled and that pressure valve needed to be replaced. After talking it through with them on a 2 am call, we agreed that with the situation stabilized, repairing the furnace could wait until the next day. He arrived on time and was very knowledgeable and efficient and after finishing the repair, suggested a couple of possible upgrades to our system that could wait until the weather was warm enough to shut down the furnace. Would definitely use again. read more

A few months ago, we had the boiler system in the house break and not deliver heat properly. Chris was timely, and explained every step of the way what he was doing and why he was doing it. The job became a rather large one as we discovered the issues with the boiler system, needing a full drain and changing of the bleeder valves through the whole house. Every time we made a change to the plan that would cost more, Chris was sure to inform me and make sure that was what we wanted to move forward with. I told him to fix it well once so I didn't need him again - several months later, my heat is working better than ever. Considering the initial quote he gave me, and how big the project had ballooned to, he even knocked a little bit off of the final total at the end. Absolutely satisfied with the work he did, and will be sure to call him first and absolutely recommend his services. read more

Yesterday night, February 15th, we were having heating issues. Called a couple local plumbers to see if they can come check out my boiler, but since it was Saturday night, a lot of companies couldn't provide me service. Went on yelp to see which companies were open late, saw Intrepidus Piping and Heating open 24/7 emergency services, decided to give it a try. Contacted them, no less than 10 minutes, Kaitlyn had a plumber come to my location in no longer than 30 minutes. The plumber, Chris, noticed that my pilot was not lit. Had to replace a few parts for a reasonable price. Great service and solved the problem quickly! read more

My old dishwasher had to be replaced and due to the newer model I was purchasing,I had to update the plumbing under the sink. I found Chris on Yelp, we spoke on the phone and he suggested I send him a photo of what I had now. He quoted a price and we set up a date. Chris did an excellent job and, in fact, I hired him for another job that I needed done. He's very personable and I was so glad I found him. I would definitely hire him again should the need arise. He's the tops. read more