Investar Bank

People are very friendly and knowledgeable . I am in there almost every day and always have a…read morewonderful experience. GD

horrible. we have went there one time and they didn't need a id. and we went again today and she…read morereally said "id?" and we said we don't need it right? and she said no i need both of yalls ids.

Chase Bank

I cannot be more thrilled with my experiences at the Chase Bank branches around town. I have had an…read moreinteresting instance that happened at this particular branch, which is definitely worth me typing out. So, there is an drive-up ATM here, where you are able to deposit and withdraw money at a drive-up station. I drove up, requested to withdraw $100 and only $60 came out of the machine. I was like... not cool, ATM, not cool. The point of driving up was to not get out of my car and drive off after I was done. After that episode though, I had park and enter the branch to explain my situation. I was quickly assisted by one of the bankers and they amended the situation immediately! They knew I was not trying to scam them out of a measly $40 and they just had me sign one thing and I was out of there with the money in no time. I really appreciate how they went out of their way to make sure the problem was resolved without a hitch!

Regions Bank

Everyone was so nice, especially the Branch Manager Troy Cage. I had had a problem with the app on…read moremy phone and he helped me get it fixed and was just so, so nice.

Hancock Whitney

Not sure why but this location closes at 4PM. I always thought bakers hours were 9-5 but nope…read more Can't tell you how many times I have come here on my day off to make a deposit but it's closed because I came too late. Just be aware of this when you go!

Always quick and efficient. The employees are always nice. There's never a line. It's known as…read moreWhitney Bank now. Yelp needs an update! They've got a drive thru atm. Sometimes it's a little hard to get out of the parking lot as it's kind of located in a busy area. There's nothing special about the inside.

Chase Bank

If you want glowing customer service from a banking establishment, then you need to be banking at…read moreChase. Grab a complimentary cup of coffee and your wait time will go by super fast. It's always nice to go into a bank, which I don't do too often because I prefer on-line banking and ATMs', and see smiling faces with ready-to-help attitudes. The lines are always quick because there are multiple tellers that have their lane open ready to serve. This location is in a shopping plaza that has a Raising Cane's, Mcdonald's and other eateries surrounding it. Also, it is easily accessed to/from the I-10.

Baton Rouge Telco Federal Credit Union - Baton Rouge

"I was so pleased with the service I received from this Baton Rouge Telco Federal Credit Union…read more Kendrick Scott (Financial Services Officer) went above and beyond to help me, and I received A1 customer service. I am so glad to be a member of the Baton Rouge Telco Federal Credit Union family. Baton Rouge, Louisiana Telco Federal Credit Union is dedicated to providing exceptional customer service and is willing to go above and beyond. ""With pleasure, I would highly recommend using their banking services". Thank Wanda C.

From the owner: Founded on the idea of "People Helping People", we're committed to offering our members competitive…read morerates, quality products, and excellent service. Bank, Borrow and Connect with Baton Rouge Telco! Members have access to Savings, Checking, Visa Credit Cards, Auto, Home and Personal Loans, as well as Mobile & Online Banking and more! Federally insured by NCUA. Equal Housing Lender, NMLS # 403399

Investar Bank

What an awesome bank and the employees are so warm and welcoming! Speaking of warm... don't forget…read moreyour fresh baked cookie to complete the experience. I have never been into an Investar Bank and I think it's one of my favorite banking institutions to ever enter. I have seen others on Perkins, so I hope they are a lot like this one. My daughter especially loved that she got a cookie. Going inside of a bank is not my most favorite thing to do, so it really helps when the staff is ever so helpful and excited about providing stellar customer service! This specific branch is way to close to The Rum House, so don't even think of parking here, if you can't find a close parking spot to the restaurant! Your car will get towed! Park at your own risk!

From the owner: Investar Bank is a full service Community Bank headquartered in Baton Rouge, Louisiana. The bank…read moreoffers a full array of banking products and services for individuals, professionals and small and medium-sized businesses, including mortgage loans and construction loans. We offer a number of services that used to be reserved only for the large banks, such as bill paying services, cash management and real time balances. We also offer electronic transactions eliminating the need to run down to the bank. Local ownership and control allow Investar Bank to serve customers more efficiently and effectively. Investar Bank competes on the basis of quality and variety of its services and products. Our staff is knowledgeable, attentive and highly trained to provide the highest standard of customer service. Investar Bank, you are the focus and you will not feel overlooked or underserved. We welcome you to stop by and have a cup of coffee with the staff of Investar Bank. Our customers are more than a transaction to us. We believe a personal banking relationship is the key for a community bank such as Investar. Come see for yourself how we are setting ourselves apart in the banking industry.

E Federal Credit Union

We love our credit union. I'm glad to have E Federal as a second "bank"…read more There is more personalized service. And more community minded service.

EFCU Financial

3.4

(5 reviews)

This place is The Best. You always get friendly service and their rates are generally pretty swell…read more 99.8% of the staff here have always been courteous & helpful. Heidi is our fave.. she is very knowledgeable and goes above & beyond for her customers. Highly recommend!

The service at the Sherwood location is always a 10 but I file a dispute from not receiving my…read moredaughters prom dress order well here we are 4 months later still no dress want in every proof to show I didn't get the dress even pictures, when the merchant stop replying to my Messages to receive a letter in the mail to tell me I will be charged back on my account for a item I didn't receive and I had to buy a rush dress the day of and I send in every provided proof and now I'm getting charged back for something I didn't receive plus my daughter senior prom was messed up the bank tell me the need more proof I get a blank picture would of help the merchant stopped messaging me after they stated they will refund me here we are 4 months later no refund but EFCU want to charge back my account for something I don't have and the merchant no replying wow.

Pelican State Credit Union

I had to stop in last week and the staff here is just AMAZING!!! Tyler and Allison were so helpful…read morewith opening accounts and especially youth accounts for my kids. They also pay up to $10 for A's twice a year when report cards come out. Tressa was able to give me all the information I needed for loans and the manager Dacia introduced herself and gave me her contact information if I had questions. Overall, this was a great experience. They also were able to help me open a high interest checking account that pays out over 4%!! I will be sending all of my friends and family to this location.

Pelican gives your information to marketing partners. Specifically, your Social Security #, Full…read moreName and Date of Birth), for marketing that you did not sign up for, nor were given any option to opt-out of. One of their marketing partners was breached and now my social security #, full name and date of birth are now in the hands of a hacker. You know what information you need to authenticate to your account at Pelican? Last 4 of social, date of birth and a 6 digit account number. My account number has 4 zeros in it, making it as secure as "Password123". Their "additional verification" are your address and/or full name, one of which was given out and the other is public info. You cannot opt-out of these programs and Pelican will not allow you to lock your account with a pin. Just understand, that with Pelican, their profits greatly outweigh any obligation to customers. Choose any other CU, because Pelican is an anti-consumer clown show.

EFCU Financial

3.4

(5 reviews)

This place is The Best. You always get friendly service and their rates are generally pretty swell…read more 99.8% of the staff here have always been courteous & helpful. Heidi is our fave.. she is very knowledgeable and goes above & beyond for her customers. Highly recommend!

The service at the Sherwood location is always a 10 but I file a dispute from not receiving my…read moredaughters prom dress order well here we are 4 months later still no dress want in every proof to show I didn't get the dress even pictures, when the merchant stop replying to my Messages to receive a letter in the mail to tell me I will be charged back on my account for a item I didn't receive and I had to buy a rush dress the day of and I send in every provided proof and now I'm getting charged back for something I didn't receive plus my daughter senior prom was messed up the bank tell me the need more proof I get a blank picture would of help the merchant stopped messaging me after they stated they will refund me here we are 4 months later no refund but EFCU want to charge back my account for something I don't have and the merchant no replying wow.

Investar Bank - banks - Updated July 2026

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Chase Bank

If I could give negative stars I would. This location alone has me wanting to switch banks…read moreentirely. Poor management, horrible customer service, and extremely slow. Just a real poor experience each of the three times I've stopped here in the last two weeks. Do better!!!

I've been a Chase customer for some time now and the service, knowledge of products and help that…read moreI receive from this location makes me happy that I am a customer. The tellers , bankers and even greeters are always so nice , smiling and professional. The goal of the employees to satisfy the customers comes across every time I visit the location. The location is perfect next to shopping centers and restaurants.

Pelican State Credit Union

I had to stop in last week and the staff here is just AMAZING!!! Tyler and Allison were so helpful…read morewith opening accounts and especially youth accounts for my kids. They also pay up to $10 for A's twice a year when report cards come out. Tressa was able to give me all the information I needed for loans and the manager Dacia introduced herself and gave me her contact information if I had questions. Overall, this was a great experience. They also were able to help me open a high interest checking account that pays out over 4%!! I will be sending all of my friends and family to this location.

Pelican gives your information to marketing partners. Specifically, your Social Security #, Full…read moreName and Date of Birth), for marketing that you did not sign up for, nor were given any option to opt-out of. One of their marketing partners was breached and now my social security #, full name and date of birth are now in the hands of a hacker. You know what information you need to authenticate to your account at Pelican? Last 4 of social, date of birth and a 6 digit account number. My account number has 4 zeros in it, making it as secure as "Password123". Their "additional verification" are your address and/or full name, one of which was given out and the other is public info. You cannot opt-out of these programs and Pelican will not allow you to lock your account with a pin. Just understand, that with Pelican, their profits greatly outweigh any obligation to customers. Choose any other CU, because Pelican is an anti-consumer clown show.

Red River Bank

I'm happy with this bank! That's not a statement I've made about other banks I have used in the…read morepast so from that standpoint that's pretty impressive... Look I need a place to park what little bit of coin I got and access to a Checkcard and ATM and some paper checks and that's about it for what I need a bank for... So when a bank wants to charge me a fee for the "privilege" of having a checking or savings account it really pisses me off!! Red River DOES NOT charge me such fees and that's the main reason I LOVE this bank!! But coming in close behind is the fact that I have always received great customer service in my dealings with this bank and the personnel are super friendly and it is literally right next to where I reside so convenience is A-1!! If you reside in the area of Hwy 73/Hwy 74 in Geismar, LA give this bank a try!!

Dept of Corrections Credit Union

4.5

I've been a member of the Department of Corrections Credit Union for several years now. This…read morecredit union is located downtown Baton Rouge off of Mayflower street, in the Beauregard area part of town. This is the only location of DOCCU in Baton Rouge. The next closest location is located at Elayn Hunt Correctional Center, or EHCC. The credit union is only open 7:30 am-4:30 pm. They are not open on weekends. Yes, this is the downside which is why I have more than one bank I utilize. Anyhow, this credit union is great about customer service and they have different financial offerings. They also do specialty loans such as back to school loans and Christmas loans which can be pretty helpful. Most members are employed through the state correctional system although if you're not employed there anymore you still keep your account. The parking lot is kinda small, too.

the credit union staff is always so helpful and friendly. no matter what your problem is, they are…read moreready to help solve it and find a solution.

Cash Cow

this place is ridiculous ive been dealing with them awhile now all of a sudden i had to change…read morebanks cool i call to borrow again i was turn down told me to get a blank check i did that still was turn down just because i open a new bank account they ask for 2 bank statement i have that they will not help you at all and ive been a loyal customer pay on time no issues horrible horrible horrible when you really need them and count on them to help you out but they wont bring my business somewhere else cash 2 u is a really loyal and respectful company dont use these folks they'll turn they back on you

These ladies are the best. Kind and generous. An asset to our community. This company is very lucky…read moreto have them. Kate

Neighbors Federal Credit Union - Coursey

Jiselle Griffin was excellent! She provided terrific customer service. Jiselle was courteous,…read moreprofessional, and knowledgeable. She was empathetic to my issue and resolved it quickly. I definitely recommend her to take care of your banking needs!

Was happy with the service received in regards to opening a new account. Checking and Savings. Not…read moreplease with the ATM service. New to the experience of video phone and talking with an ATM. What happened to Face-to-Face? Personal touch? Do they scrub down the machines after use? COVID!

Hancock Whitney

The tellers are so nice & they take care of you with a smile. I use this Bank for one of my…read morebusinesses Rock & Roll Motors & I couldn't ask for better service.

this is the worst bank ever. they put my card on hold randomly for no reason and i have to go up…read morethere to fix it when i don't have time to. the people on the phone are from god knows where and are not very helpful. this has happened many many times and i am beyond frustrated yall SUCK

Advance America

I honestly have no idea what Felisha was on about. The ladies at Advance have always been patient,…read morecourteous, and polite with me. They explain everything, remind me when I need reminding without criticism, and they never rush me out. I have severe anxiety, almost crippling levels, and I was extremely depressed that I needed a cash advance loan the first time I ever went there. No joke, by the time I left I was so relieved I could barely walk and I've been in every month since. They recognize me by name and they're always so sweet. Since I'm an airhead by nature I'm sure I wear on everyone's nerves but that's not the case here. I will likely never take out a small loan anywhere else, no matter how cheap or how convenient (and it's already pretty cheap and convenient). I have some strong doubts given my repeat experiences with the staff that anyone in their right mind would consider anyone who I've met there rude.

They are okay when it comes to the loan part but the people that work in the office are VERY RUDE,…read morethey don't smile and when you talk to them over the phone it is even worst!! I made the mistake of doing business there, but it will be my last mistake!!

Allstate Insurance: Shawn Coffey

Shawn and his employees are by far the most helpful and communicative insurance agency I've ever…read moredealt with. The quality of the insurance products I purchased is top notch and covers every aspect I need. No more getting blindsided by what my policy didn't include!!! I highly recommend using Shawn Coffey for all your insurance needs.

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