I'm very impressed with West Coast Water Filtration. They were quick to respond to my inquiry and…read morethen were willing to come by on a holiday to review our job. I had done some research ahead of time and knew basically what I needed. Chuck came by and didn't try to sell us anything more than we needed. He was quick with testing the water, reviewing the space, and providing a quote. The quote was competitive and he answered all my questions with everything I was looking to understand. During the install day, the team showed a bit late but still made it. They got to work and did a very clean job. No mess and everything is neatly installed. All piping works for my space and doesn't require me to sacrifice my garage. The crew was professional and even made a wiring change when I requested. I couldn't believe they managed to get the equipment in the small space beside my existing shelves. I previously had an under the skin RO but decided to upgrade since mine was 10 years old. The new filtered water is great, not much better than the previous RO though. It does take significantly less space under the sink. The softened water is great too. I wouldn't drink it, it has a briny taste, but I've noticed significant improvements to my fixtures I'm trying to protect plus my hair feels so much nicer. I'm happy with the purchase and experience.

The technician are professional. They response to the request very quickly. The technician checked…read morethe equipment and answered the questions carefully. The technician installed the equipment professionally and told me the warranty and instructions . Robert did a great job.

So after 5 years with Culligan, we switched to Pro Water's state of the art system to clean up the…read morewater coming into our home. We also got the reverse osmoses system under the kitchen sink to further clean the water. This was such an easy and smooth process. We put in the order with Brad, scheduled an appointment for installation and our installer was Maurice. These guys know what they are doing and they made it very easy for us. The set the expectations and we didn't have to do anything. It took us about a couple hours where we couldn't use the water but then all we had to do is flush out the air from the new system. It's the third day now and everything is working great. WHY WE CHANGED: Just got tired of increasing monthly rates and having to open the garage for the techs to switch out the tanks. Also the Pro Water system does filter out more than the water softener we had.

I ended up choosing Pro Water Solutions for a whole-house water softener system and reverse…read moreosmosis, and I couldn't be happier with the experience. From the very first phone call, Brad was responsive and promptly returned my call. When he came out to assess my home and provide an estimate, he took the time to thoroughly educate me on my water quality and the available solutions. I left that visit feeling much more informed and confident in my decision-making. After comparing a couple of other quotes, I decided to go with Pro Water Solutions--and I'm glad I did. Brad's knowledge really stood out. He tested my water, along with the bottled and filtered water we had been using, and the results were honestly shocking. Installation was scheduled and completed in less than a week after I gave the go-ahead. Daniel, the installer, was excellent--professional, detail-oriented, and made sure everything fit perfectly. He also walked me through the entire system and made sure I understood how to use it. Overall, a smooth, professional experience from start to finish. Highly recommend.

I begin searching for the home best water filter companies because several homes in our neighbor…read morebegan having pin-hole copper tubing leaks - with the accompanying water damage & expenses to completely fix the pipe & patch up the holes made while locating the leak. One of the companies I called was Diamond Pure Water and I spoke with Mike. He mentioned that chloramine is the corrosive chemical in municipal water that eats through thin copper pipes (type-M) & that a catalytic carbon filter system would remove all chloramines. I also called a number of other companies & it was clear they weren't interested in spending the time texting & on the phone with me that Mike did. He set me up with a great dual catalytic carbon filter (to completely remove chloramines) & a soft water filter ( to treat hard water & remove calcium & magnesium). The system looks good & fits perfectly in a corner of our garage. Diamond Pure Water was also the lowest estimate of the 3 that I got.

This was honestly one of the easiest and best purchases I've made. From the beginning, Mike was…read moreextremely helpful and professional. He took the time to explain everything clearly, gave me all the information I needed, and answered every question I had without making the process feel rushed or pressured. I spent a good amount of time researching different water softener systems because I wanted to make sure I was getting the best system for my money. After comparing several options, I decided to go with Diamond Pure, and I'm really glad I did. The installation process was smooth, quick, and very professional. The technician showed up on time, worked efficiently, and made sure everything was installed correctly. He also walked me through how the system works and answered all my questions so I would know what to do if anything ever came up. What I really like is how simple and easy the system is to understand and maintain. Overall, the entire experience from getting information, to purchasing, to installation was excellent. I highly recommend Diamond Pure to anyone looking for a reliable water softener system and great customer service.

I have had two home filtering systems placed by these guys…read more One at my current home and one at my previous house. I have been with them for many years, at least 12-15 years They are the best. Easy to make appointments with. They are fair, friendly and the best filtering system I have ever owned. I can't say enough about them. You won't be dissatisfied. The water is unbelievable!!

Very unprofessional, snarky workers. The lady sat at the…read moredesk while watching my wife struggle with the large water bottle. No help to carry the bottle or get a cart. We will never return. Not community oriented. The water tasted bad too.

We used this company to install reverse osmosis and a whole house filtration. We liked the vibe and…read morethe Offer better than the big guys. So far I'm happy and all is well!

During my service quote for an RO filtered water machine, Josh was personable, professional and…read morekept things honest and really understood my pain points. Add in the fact that he was willing to work with me on options, pricing, and to get things done right made it a no brainer for me. Thanks again, Josh!

I must say that if I ever have any more soft water system problems that I will call pure water,…read morefiltration, and specifically ask for Brandon for my needs! I recently had a situation where the salt was not going down in my brine tank and the water didn't feel soft in the shower any longer. Brandon asked me for a couple pictures and description of the situation and then instead of charging me $150 fee to come out and fix it (which many might do)... He verbalized to me over text what amounted to a five minute fix. Just don't find people in this world today who are that kind anymore and I greatly appreciate Brandon and Pure Water Filtration for their kindness. There is no need for me to get competing offers anymore from Yelp... Pure Water Filtration is my one stop shop for my soft water system needs Do you won me over thank you!!!

We have been putting off a drinking water system on our new home for the last year. We wish we…read morewould've had done this a lot earlier. I reached out to pure water filtration and Brandon got back to me immediately. He gave me a quote over the phone, we scheduled the install three days later and he was very communicative. He was on time, called us when he was on his way and installed the system extremely quickly. This company is fast and effective and they are very professional and courteous. Very glad I called this company, they are awesome. We are in communication with them for a full home filtration system. Thank you, Brandon for your great work and amazing customer service.

I visit this place a couple times a month to refill water for my grandmother when I visit her. It's…read morealways a pleasant experience. The young couple who run the place are very friendly. Im no water savant, but I can tell it's way different than the filtered water I drink at my own apartment... which I now hate. My grandmother swears by this place, and she has great taste! Don't normally leave reviews, but some people just deserve it for how well they run their small businesses.

We love Jordan! He is so patient and always willing to help. The water seems like a very high…read morequality product. We are regular customers.

I've been getting water delivered from this company weekly for 10 years - back when it was Alka…read moreLogic on Lincoln Ave. I was one of their first water delivery customers. While the first couple of years had its delivery bumps as they were getting their delivery system figured out, it was never anything to make me reconsider their services. Why? Because I was able to order their premium purified RO water vs. only having the option to order alkaline water. And let me tell you, I LOVE the taste of their premium purified water. Love, love, love!!! Recently I had considered switching to a local water company simply because they were a couple of dollars cheaper. I tried their RO purified water, thinking it would be the same and the switch would be easy. Boy, was I wrong! It tasted like basic spring water vs. the pleasant crystal clear flavor of TBWCo's premium purified. No joke, the flavor of their water is why I stay. It's simply the best tasting purified water I've found - it's a pleasure to drink!!! Especially considering I drink it all day every day. Since the initial wave of delivery issues some 10 years ago, I have never had issues since. I've moved multiple times. They're in my phone, we text weekly to confirm delivery. When I move the deliveries continue without a hitch to my new address. Putting a hold on deliveries is super easy when we're traveling. And the best part is, even though we've both moved locations and they've rebranded and expanded, it's still the same great tasting water as it was 10 years ago. I cannot recommend this company enough!

This company customer service and professionalism sucks. I paid for a whole house system with R/O…read moresystem to be installed in my in laws brand new house. I wasn't aware the company doesn't exist in Arizona. They subcontract their work to any third party that might have plumbing experience. My in laws were in the house 5 days. When the installer came to install the system. He was 3 hours late. That should have been a red flag! He wasn't a licensed plumber. He was just hired a week before. His experience, he was a cabinet installer. He caused a leak that damaged the wall in the garage causing water damage needing Sheetrock repair and paint. To date, they have not sent anyone to execute this repair. The installer did not have all the necessary parts to install and had to run to Home Depot several times for plumbing parts. The owner/salesman Frank is less than honest. Doesn't keep his word and doesn't follow through. In essence, a liar. They push a lifetime warranty and 90 day money back guarantee. You will need it. In my opinion, I would not use or recommend this company. I will be calling Better business and states attorney general to log formal complaints if 100% refund is not provided within 24 hours of this post. I will also dispute with my credit card company.