Great service! My garbage disposal was backing up. I called Drains Unlimited and spoke with Linda. She was really nice, and was able to have someone out first thing the next morning within a 1 hour time slot. Linda gave me the service price for snaking the kitchen sink and also gave me an estimate for replacing the garbage disposal in case that was necessary. Tim arrived within the time slot, and had my sink unclogged in no time. He was very nice, professional and respectful of my home. The price was reasonable and my sink & garbage disposal working again. Note I used them about a year ago to repair the pressure reducing valve outside on the main piping and they did a great job then too with fair pricing. read more

Once again James and Linda saved me from what I feared would be an expensive repair. Since we bought our house 30 years ago Gabby and his crew have kept my plumbing in great shape, and are always pleasant to work with. I wish all the contractors I worked with were as skilled, professional and personable as Drains Unlimited. Highly, highly recommend. read more

Drains Unlimited is an honest, skilled and well run full-service plumbing company that I have relied on at all my properties. The owner Gaby is as straight a shooter as they come and goes out on calls himself rather than delegating everything to others. He will also tell you if something really needs to be done or not, and saved me from rushing to do a $58k project that another plumbing company said was urgent. I have also worked with Tim who clearly knows what he's doing and fixes issues quickly and efficiently. Linda in the office is very professional and communicative. She seems to remember me every time I call even though they have so many customers, and always discloses pricing up front. No need for me to look elsewhere for my plumbing needs or get multiple bids. I can always count on Drains Unlimited to fix only what is necessary, no more or less, do it right the first time and charge a fair price. read more

Gabby and his crew are the best in the business,!! I've been using their services for years and couldn't be happier. They are professional, reliable and pleasure to work with. Highly recommended!!! read more

We have EYE ON WATER (EOW), an on-line system that monitors leaks in our house and provided by Santa Monica City. It is a fantastic system. About 10 days ago, we called Drains Unlimited to come out and determine the cause of the link. This was a serious leak of 125 gals/hr. The plumber, James, came out on a Monday, crawled under the house, and said we had a pinhole leak in one of the under house pipes. In checking the leak, he had to turn on the water supply. The big problem is that he didn't turn it OFF afterwards. So the huge leak continued with no let up. I called the company who maintained that the "water was turned off". This was untrue because the City had to come out to turn it off at the curb. The "repair" was scheduled for 2 days later. The plumber said he "fixed" the pin hole but didn't check the meter at the curb. If he had, he would have seen the leak was a big as ever! James came out 5 times over the next few days and every time he said the "water was turned off". But he turned off only the gate valve at the house which, had he checked, was not blocking the water. He never checked the curb meter to verify that the "repair" was even effective! This is gross carelessness. I now have a water bill that is close to $800 instead of the normal amount of $200. Furthermore James couldn't even FIND the primary leak until my own maintenance person heard water running under the house at a kitchen footing! Water was spraying out at that location and had already worn away a substantial amount of soil. The company kept trying to say that tiny pinhole leaks were the only thing responsible for the loss of 125 gals/hr. Rather than the "spraying water" coming from a pipe James had not even noticed previously! Then they proceeded to say I "really needed to replace ALL the under house piping" for a cost of $12K! Does anyone hear "bait and switch"? Did they think they could take advantage of us because we are an older couple? I would never trust this company. read more

I was introduced to this company because our building recommended them. They are professional and let me know what I need or don't need so they don't overcharge me. Others keep getting recommended but they are hard to get a hold of or don't offer the same experience as Drains Unlimited. read more

Drains unlimited saved the day. I recently remodeled a home. The contractor did not uninstall my bidet. Despite me mentioning it plenty of times as well as playing the seat next to the new toilet I purchased. But this is not about them. I reached out to Drains, spoke with Linda who was kind, courteous and knowledgeable. We talked about the job and she had me send in some photos. The reason the job was so complex is because the toilet actually needed to be taken off and reinstalled with the seat attached because the space we have is not so big. The guys came out. Looked at it. Gave me a fair price and said they can try to do what I asked. Well they freaking did it. My poops have never been better. They wife loves the heated seat haha. Thank you Drains!!!! read more

Doesn't get better than this. Casey was excellent with communication on scheduling and getting information about my needs. Transparent pricing ahead of time, which was very much appreciated. Joseph and Adam came out and were able to fix the drain issues quickly and professionally. They were respectful, professional, put on shoe covers, cleaned up after themselves, and thoroughly tested the drain to ensure no further issues or leaks. Thanks for making the experience smooth and painless. Will certainly be a return customer with any further plumbing needs. read more

There are certain companies that just need to close up shop & in my opinion this one of them. I have used them a few times but each time my experience has been so so. This time around I just had enough of the poor service & lack of professionalism. 1. I asked for a heads up so I'm not wasting my time. I got a 30 mins out call at 8:10 am for my appointment. I asked Linda for the crew ETA, she says 30 mins. They show up at 9:08 an hour later. 2. I asked if the guys could fasten 2 faucet heads that I noticed were loose while I waiting for close to an hour which I'm happy to pay for. The guy says they can't and it needs to be added to the work order. Seriously, would have taken 10 mins for both. They have the tools, there are 2 guys and they can't do it. 3. Linda is a grumpy customer service person that has the amiability & helpfulness of a security guard at Guantanamo Bay. No thank you. read more

My main sewer line was clogged with a huge ball of thick roots at about 47 ft from the house. Gabi, the owner of the business, himself came twice. With his experience and superb skill he demolish 100% of the roots using the snake with different cutting attachments. This saved a digging job that would have costed thousands. The charge for the excellent work was more than reasonable. Highly recommended! read more

Thankyou Drains Unlimited. James came over this morning and fixed our plumbing emergency in no time. Quick, efficient, and knowledgeable. These guys are our "go to" plumbers. read more

I recommend them to anyone and everyone who asks. I'm on my second historic home (with historic sewer lines!) and they did my sewer line inspections for both homes and also perform regular maintenance. Thus far they have kept me from having to replace the lines. I know I'll have to at some point and they have given me a few affordable options short of a complete sewer line replacement which I really appreciate. When we are ready to fix the line we will definitely use them, and until then we see them every six months for root cleanouts. read more

Very grateful to James of Drains Unlimited for his quick work and kindness. Hopefully I won't too many plumbing issues in the near future, but if I do I would definitely use them again. Thank you, James! read more

I seem to have bad luck with plumbers. Finding a good one is like finding Waldo! But I struck gold with Drains Unlimited and Master Plumber James. After numerous plumbers did not return my calls or emails (with pictures of the leak!), James determined that the faucet I had purchased to replace the corroded oldster that came with the house, would not fit the wall pipes. "Oh, no," I said, love this faucet. It has 'hot' and 'cold' on the handles." James was not deterred. He showed me pictures of the brand he wanted to buy that would fit the pipes, and drove to the supply store to snag one just like the one I bought that didn't work. Couldn't be more pleased with this nicety and with the installation and clean up. He went the extra mile. I could get used to this. Will, without question, use this company again and ask for James. Let me add that Linda, who fields phone calls and makes appointments, is efficient, attentive and actually calls you back when you leave your number. read more

James of Drains Unlimited just left our house. He did a great job on a few small plumbing jobs around the house that had mounted up. The price was reasonable, he clearly knew exactly what he was doing, and he was super efficient and friendly. Our neighbor recommended them and now I feel happy to know that I have found a great plumbing company that I will rely on for all my plumbing needs. read more

D_on't look elsewhere... U_se this shop for your plumbing needs * YES - Tim's the man, friendly and knowledgeable * FYI - Kasey and her husband Gaby run this honest plumbing company, who I found as a neighborhood app referral * FYI - Good hourly rate + materials. Honest recommendation. Nice service. Cheers~ read more

My family has called on Drains Unlimited for years for our plumbing needs. Gaby, James, and Tim do an excellent job every time. Their responses are quick and their prices are the best we've seen too. They quote you a great price and they do not surprise you with another price. They are honest and just great people. We are very happy with their services and highly recommend them. read more

Drains Unlimited - Before with debris and roots. Drains Unlimited cleared it and charged less than 1/2 of what another plumber quoted. - Plumbing Near Me - Los Angeles, California

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What a terrific company! Tim did a great job fixing my leaking toilet! And Linda was great to deal with over the phone. I couldn't be more pleased! I will only use Drains Unlimited in the future! (I am so happy that I followed the recommendations for Drains Unlimited through my Nextdoor neighborhood site.) read more

They were very professional from start to finish. They made sure that everything was done correctly. They are masked and covered their shoes. James worked on my bathtub and he brought an obvious great knowledge of his profession. All the technicians I have met were very friendly and Linda, who works in the office is so pleasant and makes sure to follow up on all the scheduling issues. I recommend this company for all your plumbing needs. Real good people! read more

After trying two other plumbers, that refused to complete the cleaned out of my main line (yearly roots maintenance job and only wanted to attempt the hydro-jet / camera up-sell scam, I finally called Drains Unlimited. Linda was amazing over the phone and had a technician at my house with-in a couple hours. The tech came and snaked the main line with proper equipment and cleared out roots within 45 min. I think I found my new go to plumbers. Thank you again!!!! read more

Our technician, Tim, arrived on time, wore a mask, completed the drain unclog very quickly, and was courteous the whole time. The price was prorated for the amount of time he spent - felt like a steal! read more

The shower started backing up. I had three plumbers eventually come out to solve this. The First plumber snaked the main line taking off the toilet, but this did not clear the tub. He was in a hurry and left without testing any drains. I immediately tested the tub and it did not drain. I called him and he came back in about an hr. He attempted to snake the tub but could not get past the trap. Then he snaked the bathroom sink through its drain which connects to the tub line before it hits the main line. This did not clear the tub either. I could see he was in a hurry and the snake may have just gone up the roof vent. Charged me 325.00 and I still could not use the tub. The second plumber also tried to snake the tub and failed. He explained he could only snake the bathroom sink if he took its trap apart which would cost more and he could not guarantee that it would clear the tub. I passed on this route and he did not charge me anything. Both plumbers recommended major work beneath the house to solve it ... replacing the lines for over 2000.00 Then James came out from Drains Unlimited. Nice guy. Been in the business for years. He too could not get his snake past the tub trap. But after trying he seemed to take it as a challenge to solve. Said he would snake the bathroom sink through its drain (like the first guy) and if it did not clear the tub he would not charge me. He dropped his snake in and quickly got past the trap and down into the tub line and lo and behold it cleared the tub! After two weeks we had a working tub again. Charged me 95.00. He did a few things you should look for in every plumber/contractor that you hire. He came to solve the problem, was not in a hurry and took it as a challenge to fix it. He tested each drain, before to see the problem, then after to measure the drainage flow, listening for ... what did he call it? That magical sound of a fast drain. In the end he fixed it, and I am thankful. Both Drains Unlimited and James in particular are highly recommended. read more

Thank you so much Gabby and Tim, you guys are the best . Yesterday you helped us out immensely with the challenges and frustrations of dealing with our homes old plumbing pipes. Your quality of work and integrity are impeccable . I will be recommending you to all that I know that are need of a good plumbing company read more

I always count on Drains Unlimited for top service. Today was no exception. Three men showed up promptly, with masks! And fixed the problem quickly and within the estimated cost. Experts at what they do, I highly recommend them. read more

If you're looking for a plumber you can't get anyone better than Drains Unlimited. Honest and reliable. They re-piped my entire house and replaced my sewer line. Highly recommend! read more

Tim arrived on time, was very professional, explained what the problem was with the stopped up drain and was finished In thirty five minutes. Tim tested the drain a couple of times, to make sure it was working. I would differently recommend Drains Unlimited! read more

I've been working with Drains Unlimited for more than 15 years and have always had a great experience. I have referred them to many people and they have all had great experiences. They are honest, on time, friendly and great at what they do. If you have a plumbing issue, call them. You will be happy you did. read more

I have been in the mobile service Business for 36 years, and these guys instilled confidence in me that there are still a few Honest, Hard Working, Top Shelf Guys still out there. I live in Pacific Palisades and we are always concerned that we will get gouged by the service industry. They were beyond fair and reasonable. Linda was great o the phone, Gaby and Tim showed up and repaired a broken main line. They could not have been any more efficient, and Reasonable. Thank you, Webb Farrer read more

We just had James repair our shower and toilet. He underpriced a Ford's plumbing estimate by $1,400! Quality and trustworthy work!

Very clean, reliable and polite. They know their stuff, are quick and their prices are highly competitive. Highly recommend!!

Alberto and Adam (the Double A-team) were amazing. Drains unlimited was my second opinion, and I am so glad that they were honest and trustworthy. The first company was super shady and showed me (what I think is*) footage of a previous job with their camera, because when the Double A-team put their camera in, there were ZERO issues like what had been shown to me only 2 hours before. A&A were prompt and courteous; Linda was great in communicating and making sure I knew what was going on. All in all, a positive experience that saved me $1500. Highest recommendation! *It took the shady guys fiddling with the camera for a solid 5 minutes before they showed me the footage where my "broken/crushed pipe" was, where it took them under a minute to set it up for the main line viewing (where they recommended a separate $5000 job). read more

Very knowledgeable team that is equipped to handle maintenance of our drain using the right blades and augurs for the situation presented. My number one go to guys. read more

Rock stars of the plumbing world! The entire team at Drains Unlimited has worked very hard to put our aging building back together. From galvanized repipe & sewer replacement to hot water heater repair & drainage clogs, these guys have been top-notch in work and very fair-priced to doing so. read more

Drains Unlimited has been our "go-to" plumber for decades...perhaps almost four of them. Still, even as deservedly successful as they've become, they're still ALWAYS there, and when they think they can't do something, or are so booked we'd have to wait, they are quick to recommend another qualified group--whether the problem is some root-clogged pipes to the sceptic tank, the sceptic tank itself, or the replacement of a tankless water heater. Because they are willing to do this, and because their own work is not only reliably flawless, with results that are long-lasting, they earn doubly high praise. But that's not all: they're each not only super plumbers, but also good-natured and generous--as is most of all, Linda, whose patience, as she commands and maintains what must be at least occasionally a nightmarish "dispatch" schedule, is simply unequalled. The word that Drains Unlimited calls to mind, is, well, "ZOWIE!!". read more

Our drains were stopped up for several days while incompetent plumbers tried incorrect fixes. One plumber inserted his machine into an opening that had nothing to do with my problem. Another proposed a $1900 fix, and possibly more. Drains Unlimited quickly determined what the problem was and completed the repair in about one hour. EXCELLENT SERVICE. read more

Horrible.. charged me for work they did not do. I have been a repeat customer for 5 years, they have lost it. Not trustworthy and over charge for work. Main line - $95 not done but charged for work Alt line to street - $42 - yes done but I was not told this service would be extra Kitchen sink - $42 - yes done, but again was not told this was extra Bathroom sink - $42 - yes done, but was not told this was extra. Now 2 weeks after this service the main line is backing up again. Do not use these people read more

I interviewed five different companies (all with 4-5 star yelp ratings) for a major job - the repipe of my house, addition of a tankless water heater, and totally new water and gas lines to an outdoor cooking setup. I've managed a lot of construction projects over the years, so I had a printed list ready of what I wanted done, detailed done to the width of piping, type of pipe, and method of branching. Gaby (the owner) looked at my list, and said to me with a smile something that made me laugh really hard. He said to me: "you mean, you want it done *professionally?*" Every other company barely glanced at my list, then got back to me with an incorrect quote (missing items), or a hugely expensive quote, with insane labor costs. When I met Gaby, after he walked out the door I said to my wife "I really hope his price is good, because if it is, he's hired." Thankfully, his pricing was fair, and his quote included some upgrades I didn't know to ask about (because while I might have managed construction projects, I'm not a plumber, I'm just a regular guy). During the job it was discovered that one of my main pipes (feed from the street to the house) didn't need to be replaced - they pointed it out to me that it had been replaced recently, and removed the cost from the job. THAT is honesty! I think a lot of other people would have just gone ahead and replaced it, or worse, charged me and not bothered replacing it. The job was done professionally and cleanly (they cleaned up every day). It took longer than they had budgeted for, but they didn't ask for more money, and they fit me in their tight schedule to finish it (they didn't skip days at the end, they just worked straight through until the job was done). They even fit in some last-minute work without complaint about the schedule. The people you see in the pictures are the people who will work on your job. This is an important distinction: many companies subcontract when they get busy, or have a constantly rotating cast of employees. Gaby's crew cares about their employer's reputation, and it shows in their work quality. Now that everything in my house is new, I won't need a plumber for years... but if I do - Drains Unlimited will be my first and only call! read more

Gaby is Great. These guys have saved me LITERALLY thousands of dollars. When I was living abroad for a year I got a frantic phone call from Jenn R. about a MAJOR plumbing problem back at the house...huge clog (water coming up in bathtub, sinks, toilet... everywhere) Because my house is SO old and rickety modern equipment won't snake through my pipes. The first plumber called quoted over $2000 fix to the clog and replace all the small pipes (which they would have to tear out.) On the recommendation of a friend, I called Gaby at Drains Unlimited. His guys charge $75 an hour on regular calls and they don't fool around. They had the proper equipment and know-how to work with my old-school plumbing. My huge problem went away in less than an hour and for less than $100!!!! I could not believe it. I have called them for every leaky facet ever since and have never been disappointed. read more

We live in a 1947 house and although the plumbing was redone sometime in the 90's, it still has it's problems. These problems always seem to happen over a holiday or long weekend. Thankfully I found Drains Unlimited a few years back and can always count on them to come out quickly without charging hundreds of dollars extra just for prompt "emergency" service. Gaby and Tim are the absolute sweetest most honest repairman ever. They actually take off their shoes when entering and are always great about cleaning up after the job is done. They have never suggested we do anything more that is necessary. Another great plus is my boys love them and will watch patiently and quietly while they work. Hey, free babysitting thrown into the mix always works for me! I have referred them to so many of my neighbors and they have never disappointed. They have been especially good with elderly neighbors who always get taken advantage of by less reputable companies. Woo Hoo. They are the best! read more

5 stars isn't enough! I wish I could give more!!! A couple weeks ago, we had a bathroom stoppage - our home warranty company send out a plumber who said that we didn't have the proper clean-out and that they would have to either install a cleanout for $1000 or remove the toilet (about $300) and snake it from there (neither of which they could do at the time) and either option would not be covered by the home warranty. SO, I called Drains Unlimited (after reading reviews on Yelp) and explained the problem and that they would probably have to remove the toilet to snake the issue. They sent Patrick out who was so polite and helpful. He said he would prefer not to do that but was shocked that the other company couldn't clear the stoppage through the clean out we have. He said if he could do it without removing the toilet, it would be much less messy and cheaper for us. He spent about an hour snaking (it took several attempts) but he got it! Their price was so reasonable (which the home warranty ended up covering since the first company should have been able to do the same), and they actually tried options that would save us money and not require us to clean the bathroom after! Needless to say, I am so happy with their service. I would recommend them to ANYONE in need of a plumber and would gladly use them again. I have never met a plumber as knowledgeable, honest, polite and helpful as Patrick, nor have I ever use a plumbing company as prompt, honest and reliable as Drains Unlimited! Thank you!!!! read more