This service was the best experience I've ever had with a repair person. Alex knew exactly how to…read morefix our oven and what part it needed and had it fixed in less than 2 weeks. Then discovered why our Icemaker was freezing up and fixed that too. At a discount. A great service company to deal with. Ask for Alex.

Home Appliance is the best. My 10 year old refrigerator was having problems, so I set up a service…read morecall on Tuesday, after Labor Day holiday. The Friday before, I realized my fridge had stopped cooling/freezing, so called them at 1pm. They said they were really booked but tried to troubleshoot with me over the phone. That didn't fix the problem, so Craig said he would have a couple service guys stop over within the next hour or two to see if they could get it going. They ended up fixing my fridge that afternoon despite their busy schedule. Wow, that is great service you don't see very often. I am, and will continue to be, a loyal customer of Home Appliance. I can't say enough about how wonderful they are!

John did a great job repairing our Maytag oven and the ice maker for our fridge. He brought our…read moreice maker/dispenser back to life!! Lampe was easy to schedule with, prompt on time service, great results at a reasonable price. John also answered all our questions and made great recommendations for future purchases.

I called Lampe to come out and look at my refrigerator. He originally scheduled an appt for the…read morenext day but was able to come out the same day, which was very much appreciated since it was a refrigerator issue! The first company I called could not come out for a week. He was courteous, professional and honest. I will use this company again for appliance repair needs.

Price wise, I believe them to be competitive, however, don't have much to compare to. I will say,…read moreevery time I've needed em to come out, they were here same day or night. A few times, I was told they couldn't promise getting here same day, but somehow, they Always manage to. Their techs are knowledgeable, courteous, professional, very pleasant to deal with. They've been my saving grace, especially one time, it was a (-45 below). Thank you Ilten's!

We finally found out where all the great techs work. We recently needed a new furnace and decided…read moreto go with ILTENS and we don't regret it they were very professional and respectful. I've had a lot of work done in the past and this is the first time the city inspector stopped on his way out to tell us what a great job Brian did on the install. When he left everything was cleaned up and it looked like they had never been here except for the new furnace that works great. They get a five star plus rating from us. JK from Cedar Rapids

I brought and old, dusty vacuum cleaner in to see if it was worth keeping. The shop is clean and…read morewell organized, and the chap said it would be ready in a couple of days. Went in on Monday, picked it up and it looked to be ready for a few more years of use.

Lots and Lots of Parts I was in need of a crevice tool for…read morethe end of my Filter Queen hose. It was an odd fit but when I stopped at Kevin's they started searching through storage bin after bin and finally found a Bissell tool that made a perfect fit to the hose. I was amazed at the parts he had. I was more amazed when he gave it to me free! I looked around their store while he searched. They also have a large selection of high quality reconditioned vacuums if one is on a limited budget. It just makes good sense to have them repair yours or even better, upgrade to a better unit. Give Kevin's a look when you are in need of sales or service. You are sure to appreciate the professional approach they bring to the customer - even if they just want a crevice tool.

I took my vacuum in for a repair, and they called me the next day with an estimate that was 50%…read moreless than I expected. Two days later, I received a call stating that the repair had been completed, and I could pick it up at any time. Polite, helpful, and service was received promptly. I highly recommend PJ's Vacuum in Cedar Rapids.

My central vacuum was not working, so I called PJ's to see if they could help. I have never taken…read moreapart the main unit from the wall in the garage, so one of the technicians walked me through that piece with ease. I brought it to the store and the technicians allowed me to watch while they diagnosed the problem. Super kind & very knowledgeable! They did a great job explaining the issues. I don't have another vacuum to use while mine was being repaired so thankfully for $25 they provided me with a loaner! Great experience all around. Will post a second review once I get my vacuum back. My first impression was amazing!

Schaal Plumbing, Heating & Cooling replaced our central air conditioning and furnace in our home…read more Schaal were great to work with the entire time as they made the complete project uneventful and painless. Starting with Sam Zeibol who came to our home and diagnosed and explained the reasons we were having the issues we were. Pricing was very reasonable and Sam gave us several options to choose from based on cost and efficiency. He also explained the tax credits and package discounts that were available at the time. The installation professionals from Schaal were efficient, clean and very friendly. They worked their tail off and was very respectful of there surroundings. These young men earn everything they are being paid and left a lasting impression. Overall, we had a first class experience during a very stressful and trying time. We would recommend Schaal with no hesitation.

Schaal did a great job of diagnosing the issues and I would have no reservations about calling them…read morefor any heating or plumbing issues. Sam and Levi were great and explained everything precisely. I would recommend them and if I need any repairs in the future, I would contact them!

Recently my furnace stopped working over the weekend of February 8/9, 2026. The temperature in my…read morehouse dropped to 55 degrees. First thing Monday morning I called Novak and spoke with Jen. Nice lady. Kind. Patient. She listened and took down all the details and shared with me they would send someone out as soon as possible. She kept in touch with me with text messages and let me know that a service person would be out early Monday afternoon. Steve arrived to take a look at the furnace. He found a few parts needed to be replaced. Steve replaced one part that got the furnace and up and running so I could have heat in the house. I made the decision to have the furnace replaced as it was 25 years old. Steve contacted Rob who came out mid-afternoon on Monday to let me know the different Carrier furnaces they carry and prices for each one. I choose the Performance level of furnace that was very much like the Bryant we currently had. Rob said he would call me Tuesday morning with install date and time. He called on Tuesday morning and we set up the install for Thursday of that same week. Scott and Ben arrived at 7am to install the new furnace. At 10am the new furnace was up and running. It felt so good to have heat in the house again. I highly recommend Novak. It took every one of these kind and professional people to get heat back into my house. I call them Team Novak. Thank you Novak. You are the BEST!

I had John come and look at my furnace as it stopped working. He found the problem and referred me…read moreto someone who could fix it faster and cheaper. He got it running for now and did not charge me for the service call. He was polite, kind and professional. Highly recommend!!!!! Thank you, John!!!!

We bought a GE profile built in microwave and discovered that it did not have the mute feature…read more This was a feature I loved with my prior microwave. The manager said that we would have to pay a 30% restocking fee to return it because it was a custom order! They had it in their warehouse already and we didn't even know it was considered a custom order. Very disappointed. We were also told that the other GE microwaves that would fit in our space also no longer had the mute feature.

Mr K showed up on time and was neatly dresses and was very respectful of my home. Mr K has…read moreinstalled a wall mount TV and on another occasion he fixed my dishwasher. I feel that for the quality of work that was done they were reasonable.