Not trustworthy. I called to ask if they could fix a leak…read more The soonest was 1 week, so I booked 9:30 am. I asked "Greg" if I could confirm that morning because the job site is 30 miles from my house. He said, "No, this call is the confirmation." So, you can probably guess, I drove 30 minutes, waited at the agreed location for 40 minutes, and SUPRISE SUPRISE, when I called "Greg", no answer.

Just had them install an under sink reverse osmosis water system. They did a great job at a…read morereasonable price.

Amazing professional and I cannot say enough great things!!!!! I bought this home and couldn't work…read morethe dish washer it would not close I was worried about my old appliances and everything was explained I was charged resins or I highly recommend this business I just bought this house and moved here I had to do so Much yo this home it was a relief my appliances though old were in great condition

Our Kenmore washer wasn't working and showed a problem code on the display. Using the manual I…read moretried the recommended maintenance to no avail. Called Mike and explained the problem. He not only knew what was wrong but showed up with the part the washer needed in hand. You don't get that kind of service technician unless they have experience! Mike showed up earlier than promised and even let me watch as he replaced the part and didn't even charge extra, LOL. Washer is back up and running! Call Mike, you won't be disappointed.

Tyler who's the on-call plumber came and evaluated our problems in a very timely manner and made…read morehis suggestion for repair. Thank you.

Just because someone hires a contractor doesn't mean they don't understand how to do a job and how…read morelong a job should take. Our experience Hukills was terrible. Something that should have taken no longer than three weeks has gone well over three months. Not sure why it's taking long since they routinely send out two guys to do the same job after each tiny portion of work is done incorrectly by first crew. They sent guys to do a flooring and didn't order enough materials - utter incompetence.. Had guys try to start work that wasn't approved due to lack of progress on first portion of the project. Lack of communication was inexcusable- expecting us to remain on standby in case they show up to work for a few hours, then not showing up at all. Lack of respect all around. Our doors were left open while they worked in our home and it ended up full of flies twice. They failed to secure our residence when leaving the home. They never laid paper down nor wore construction booties to protect our living space, so they tracked dust and mess everywhere. Came home to construction noise only, then had workers think it was okay to playing music and singing along. Had doors labeled "do not enter" and workers opened doors and entered rooms anyway. They left our lights on and we asked them to make sure they are turned off. They turned on extra lights and continue to leave them on each time. They worked here. When they would book an appointment to review their work and have things fixed that were still wrong, they never showed up on time. Their lack of professionalism, lack of common courtesy, utter disregard for customer private spaces and home sanctity is mind boggling. I don't recommend this company at all.

Kim the plumber at Rogue Plumbing responded to our plumbing issue the same day, he made it a point…read moreto prioritize our plumbing needs this week before the rain since it was an exterior valve that needed to be installed. He is very kind and knowledgeable and we really appreciated his quality workmanship and honest pricing.

Came and gave estimate for work. Called back and asked plumber to go ahead with the job. Four…read moreweeks later no call, no show. Something else came up? Not interested? Who knows?

Matt and associate came out to fix my toilet within a half hour of my calling! Seriously. They…read morefixed it within five minutes and it was under warranty so I did not have to pay anything. It was excellent service.

I've had two call outs and three projects handled by Accurate. The first time I called them because…read morethey are one of the few that can do a locate and help find where a leak is occurring. When they came to my house to do that it was so obvious during the test that the leak location was found very quickly and with very little of their gas being used. Even though the estimate and agreed upon price for that service was higher they charged me less than we agreed on and also got me scheduled to have their guys come fix it. They told me they could get access without using a vacuum truck which would result in my not only paying for that equipment but then having to purchase dirt to refill the hole it would create. Quickly two guys were dispatched to my house, they dug up the bad pipe and patched it with putting in a little detour to avoid the issue that caused it to break in the first place. My second dealing with them was through my home warranty company. When I saw Accurate was assigned I was elated to know a qualified person would be handling it and I could expect it to be fixed right without me having to argue with the warranty company for hours. They came and assessed that I needed a new water heater and also helped address a leaky drain in my kitchen sink. It took the warranty company a few days to approve the claim and then Accurate worked hard to expedite getting me back on the schedule to do the work. The plumber that came back, Matt, was the same one that came to do the pipe from the locate job. He remembered some of the things we discussed and I enjoyed chatting with him while he fixed the issues. The work was done right the first time and in a very friendly manner. Everyone I've encountered from Accurate has been professional, kind, and I've felt as if they treated my home and projects with the same amount of care and respect as they would on their own homes or a family members. When Matt saw my drain was cross threaded and the appropriate piece wouldn't attach correctly he replaced the entire drain instead of the one part that actually needed it in order to the job right, not just get it done. I wouldn't hesitate to call Accurate for any future plumbing issues that come up and certainly hope if I put in any more claims on the home warranty that they are the ones assigned to the ticket.

They did a beautiful job repairing a shower faucet. It looks like brand new for a fraction of the…read morecost of new!

We had a PEX pipe leak under our house. Called several of the larger "more reviewed" plumbers on…read moreYelp and Google. After two cancellations and rescheduling with the bigger businesses we reached out to Jennings. He call back promptly and had his plumber at our house the next morning, after we had waited 6 days for the other businesses to show up and fix the problem. The plumber came exactly at the stated time and quickly fixed the leak. The price was also much better than the quotes from the big guys. Give them a call! They exceeded our expectations that had been lowered by one of the big plumbing businesses.

I've owned my home for about a year and have had many tradespeople in and out during that time…read more This is the first experience I've felt compelled to write a negative review about. Greg was assigned to my service request and did arrive on time. However, his overall demeanor was unfriendly and unprofessional, especially for someone in a customer-facing role. Shortly after he arrived, my daughter experienced a sudden medical emergency--a seizure, her first ever. I was in the next room calling 911 while emergency responders arrived. It was an extremely stressful and urgent situation. I have no doubt he could hear me screaming her name and calling emergency services. About 10 paramedics came stomping down my short hallway. It was quite the commotion. Before leaving with my daughter in the ambulance, I briefly let Greg know he could continue the work if needed. His response was: "Make sure your dogs are locked up. I don't want to be bit." My dogs were locked up when he arrived and he knew that. Given the circumstances, this felt incredibly lacking in awareness and basic human empathy. I understand safety concerns, but the timing and delivery of that comment were inappropriate. I rarely leave negative reviews, but this experience stood out for all the wrong reasons and this guy shouldn't be entering any one's home.

Contacted Greg on Saturday and he showed up Tuesday morning--four hours early! Did a great job on a…read moretoilet replacement at a fair price.

Completely Different Issue (when it rains....)…read more I cheated and skipped the office phone and contacted JP directly *I was panicked and desperate*. HVAC people were supposed to start work and found a plumbing leak. Not an easy fix, it was an actual hole in the middle of our 1960's original plumbing (not at a connection point - I could have done that myself). Experienced plumbers are STILL in high demand and it's getting harder and harder to find someone you Know and Trust. Poor JP, because of this old house, I put him and Tank's Plumbing in my contact list *YOU SHOULD TOO* It was a dirty job, underneath the house, deep in the corner, muddy and a couple of dead rodents from the exterminator doing his job 2-3 years ago *YIKES and sorry :/ They are meticulous and do a quality repair. As a homeowner, this is the place you want to do your plumbing repairs. They replaced the entire section and connection that was nearby the degraded pipe. Makes sense that the connection a few inches from the hole was going to have problems next *thank you for thinking ahead*. It did not cost me anything extra and they came under estimated budget and made the repair in record time! They under promise and OVER DELIVER! Every homeowner needs to have a plumber on file, Tank's Plumbing *You're Welcome*

We were clearly quoted 65 an hour at the start of a fairly easy project involving fixing a dime…read moresized link on a pcp pipe. We wer charged 800 dollars for 4.5 hours of work, including the 50 dollars for parts. When we asked why the discrepancy in pricing, Jordan said he had said 165 an hour. Not true.

I just called to get an estimate for running a new line from our new appliances. I was transfered…read moreto Michael and he told me that they had enough work right out their back door so to come to White City just didn't make sense. I was referred to SOS plumbing by the gas company Avista which will be running a meter to my house. I will be letting Avista know about my experience with SOS plumbing.

My partner has a rule of no shoes in the home, and when setting up the appointment asked if they…read morewould have booties, or if she should go out and buy booties to provide to whoever showed up for the appointment. She was assured that everyone carries booties, so it would be no problem to honor the request. When the service guy showed up, he didn't have booties. He agreed to take his boots off to take the initial look, but said he would need to wear his boots to continue the work. My partner requested he wear booties, and he pushed back, questioning the logic of the request. My partner was polite when she reiterated her request that booties be worn over his boots. He went back to his van to call his office, and the, he opted not to continue with the appointment and suggested she go to someone else to do the work because he could not be bothered to honor the request to wear booties over his work boots. Bottom line: When setting up the appointment, my partner requested whoever did the work wear booties over their shoes. This is not an outrageous request. To then be told go get someone else to do the work for something that was arranged WHEN the appointment was made? Seems like a bad business model, and quite disrespectful to the customer.

I purchased a new refrigerator and the water valve at the wall was leaking…read more I called several plumbing companies, expressing the emergency, all indicating it would be days before they could come out. Jason Sutton called saying he was just finishing a job and could be here in about two hours. He came in one and a half hours, fixed the problem, and charged me a very reasonable price. I would recommend him to anyone. Thanks Jason!!

I highly recommend Metro Drains! Super responsive, thorough, honest and reasonably priced. I had…read morea mainline plumbing issue and Jason was able to squeeze me in immediately, remedied the problem on the same day and provided me short and long-term solutions for my turn of the century house and it's unique plumbing. He thoroughly repaired the issue and gave me solid advice, where another local plumbing company just put a bandaid on the issue causing multiple visits (and thousands of dollars) over the years for the same issue.