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    Ippolito John, MD

    5.0 (2 reviews)

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    11 years ago

    Extremely caring and warm. Knows his stuff. I travel from Westlake village to Moorpark to see him and I'm happy to do it.

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    16 years ago

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    Patriot Family Medicine - Dr. Fadel Abdulhai, D.O

    Patriot Family Medicine

    4.8(48 reviews)
    1.1 mi

    A doctor that actually listens and cares? Yes please! A…read moredoctor that doesn't make you wait? Double yes please! A doctor whose entire staff is friendly and caring? Sign me up. Thank you to Patriot Family Medicine for a great experience and my new go-to office for all my future medical needs

    I am currently giving this practice three stars, although I plan to give the doctor and staff…read moreanother opportunity before making a final judgment. My initial experience with Sam, the nurse practitioner, and the physician assistant was very pleasant. They were warm, professional, and made me feel optimistic that I had found a family practice where I could establish long-term care. Unfortunately, my experience changed after my laboratory results became available. A receptionist named Britney called me and immediately began discussing my results without first asking whether I was in a private place or prepared to receive medical information. I was at work and had to interrupt her and ask her to wait while I moved somewhere private. I had assumed she was calling only to schedule a follow-up appointment. I believe staff members discussing medical information should always confirm that the patient is able to speak privately before sharing results. When I returned for my follow-up appointment, there also appeared to be some confusion at the front desk. Although I had confirmed my appointment the previous day, the doctor stated that he had not known I was coming and had taken another patient before me. He apologized, but the delay made me late for work. Once I was called back, the process felt rushed. I was quickly directed onto the scale and then placed in a room with a medical student. I was not asked whether I was comfortable having a student participate in my appointment. The student repeatedly described my hormonal status in a way that did not match what I had previously been told, and our discussion about vitamin D supplementation felt dismissive rather than collaborative. I was also uncomfortable with the student shifting and rocking from side to side in my peripheral vision while the doctor discussed some concerning health information. That made an already stressful conversation more difficult. Later, when the doctor returned and spoke with me privately, the interaction was much more comfortable. He was pleasant, made eye contact, explained things more clearly, and ultimately did a good job addressing my concerns. I wish the receptionist had demonstrated a better understanding of patient privacy, that I had been asked for consent before a medical student joined the appointment, and that the visit had not felt so rushed. Staffing problems, scheduling confusion, and the absence of a manager may explain why the office was having a difficult day, but patients should not have to absorb the consequences. Overall, the doctor handled the appointment well toward the end, and my first visit with the other clinical staff had been positive. I spent considerable time researching family-practice physicians because I hoped to establish ongoing care here. For that reason, I am willing to give the doctor and the office another chance before deciding whether this practice is the right fit for me.

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    Patriot Family Medicine - Waiting room

    Waiting room

    Patriot Family Medicine - The fam! We love Patriot Medical!

    The fam! We love Patriot Medical!

    Patriot Family Medicine - Waiting room

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    Waiting room

    Carbon Health - Reception counter

    Carbon Health

    2.7(26 reviews)
    1.0 mi

    Came in for a DOT exam again. I figured that they have hopefully gotten better from my first…read moreexperience. I guessed wrong. I was in their office for over 2 1/2 hours. They tried to pin it on me and that I didn't have the proper paperwork. I was able to conjure up the paperwork in less than 10 minutes. After I was issued my paperwork, I questioned about the medical exam certificate, which is essential for when I go to the dmv. "Oh you don't need that" I was told. I go to the DMV, and waited another hour, they asked about the certificate. I was not issued that, Carbon Health said I didn't need it. I call Carbon Health, stating that I needed the certificate, and that I will be there in 10 minutes. I asked if they would have it ready by the time I arrive. Now they inform me, "Oh, you don't have to go to the DMV". Carbon Health didn't tell me about that. Frankly, I don't trust them anymore. I came here because it was convenient, local, and thought trustworthy. Turns out they were only local. Don't come here if you need a DOT medical certification. They are not well organized, equipped, and their customer service is lacking. It would have been nice to not to have to go to the dmv provided if they told me. Something that should have taken me a couple of hours to complete start to finish is now taking me late morning to all afternoon to finish. This is the last time I will ever be coming here. This place is the Keystone Cops of healthcare. Don't know how the rest of their services are, but for DOT certification, they are terrible.

    Needed antibiotics and was dreading wasting my afternoon in a waiting room. I was in and out in 15…read moreminutes. Reviews said to make an appointment which helps a lot! Polite and knowledgeable.

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    Carbon Health - Moorpark lobby and waiting area.

    Moorpark lobby and waiting area.

    Carbon Health - Moorpark front desk.

    Moorpark front desk.

    Carbon Health - Moorpark exam room

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    Moorpark exam room

    Ippolito John, MD - familydr - Updated September 2026

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