A doctor that actually listens and cares? Yes please! A…read moredoctor that doesn't make you wait? Double yes please! A doctor whose entire staff is friendly and caring? Sign me up. Thank you to Patriot Family Medicine for a great experience and my new go-to office for all my future medical needs

I am currently giving this practice three stars, although I plan to give the doctor and staff…read moreanother opportunity before making a final judgment. My initial experience with Sam, the nurse practitioner, and the physician assistant was very pleasant. They were warm, professional, and made me feel optimistic that I had found a family practice where I could establish long-term care. Unfortunately, my experience changed after my laboratory results became available. A receptionist named Britney called me and immediately began discussing my results without first asking whether I was in a private place or prepared to receive medical information. I was at work and had to interrupt her and ask her to wait while I moved somewhere private. I had assumed she was calling only to schedule a follow-up appointment. I believe staff members discussing medical information should always confirm that the patient is able to speak privately before sharing results. When I returned for my follow-up appointment, there also appeared to be some confusion at the front desk. Although I had confirmed my appointment the previous day, the doctor stated that he had not known I was coming and had taken another patient before me. He apologized, but the delay made me late for work. Once I was called back, the process felt rushed. I was quickly directed onto the scale and then placed in a room with a medical student. I was not asked whether I was comfortable having a student participate in my appointment. The student repeatedly described my hormonal status in a way that did not match what I had previously been told, and our discussion about vitamin D supplementation felt dismissive rather than collaborative. I was also uncomfortable with the student shifting and rocking from side to side in my peripheral vision while the doctor discussed some concerning health information. That made an already stressful conversation more difficult. Later, when the doctor returned and spoke with me privately, the interaction was much more comfortable. He was pleasant, made eye contact, explained things more clearly, and ultimately did a good job addressing my concerns. I wish the receptionist had demonstrated a better understanding of patient privacy, that I had been asked for consent before a medical student joined the appointment, and that the visit had not felt so rushed. Staffing problems, scheduling confusion, and the absence of a manager may explain why the office was having a difficult day, but patients should not have to absorb the consequences. Overall, the doctor handled the appointment well toward the end, and my first visit with the other clinical staff had been positive. I spent considerable time researching family-practice physicians because I hoped to establish ongoing care here. For that reason, I am willing to give the doctor and the office another chance before deciding whether this practice is the right fit for me.

I have been attending with my family here almost 3 decades always a professional cleaning place…read more Even with the changes of employees dearly miss Dr. John Ippollito, still appreciate the care Dr. Stephanie as well as Dr. Logan W my dermatology needs . Just recently experienced a revelation and change of my medical history and staff nurse "Fallon" With her courteous, very respectful and urging me with other avenues to consider all in the care of my health.... Precise reason I continue going. Thank you thank you

Amy Jones is probably the worst doctor I have ever encountered. If you want a doctor with zero…read morebedside manner who will dismiss all of your symptoms and ignore women who say that they are having disturbing mental thoughts, go to her. Steer clear of this office at all costs. But I am pleased to announce that I have changed to a new doctor who immediately ordered diagnostic tests to address my symptoms that have persisted for years. I have the answers I need and am starting treatment soon. I feel robbed of all the time I spent with this office when I could have spent it with my current caring and competent doctor. This office does not treat their female patients well. What a disgrace. 0/10

I see Dr Vo. He spends time with me to answer all my questions. He is thorough and listens to what…read moreI have to say. He givs me multiple options for treatmen.

This people too young to stupid treating patients like shit they been doing this already for to…read morelong must to stopped doing this all of them either emergency or Codamas they all belong to the same crew they away to lazy I just wonder why are they getting paid for they should all be replaced and get their fucking ass of that place period

Extremely caring and warm. Knows his stuff. I travel from Westlake village to Moorpark to see him…read moreand I'm happy to do it.

Dr. Ippolito is INCREDIBLE. I am a healthcare professional and I'm pretty picky about the level of…read morecare I receive. I wouldn't recommend someone that I wouldn't go to myself. You won't get better care anywhere else. He really listens and cares.

Came in for a DOT exam again. I figured that they have hopefully gotten better from my first…read moreexperience. I guessed wrong. I was in their office for over 2 1/2 hours. They tried to pin it on me and that I didn't have the proper paperwork. I was able to conjure up the paperwork in less than 10 minutes. After I was issued my paperwork, I questioned about the medical exam certificate, which is essential for when I go to the dmv. "Oh you don't need that" I was told. I go to the DMV, and waited another hour, they asked about the certificate. I was not issued that, Carbon Health said I didn't need it. I call Carbon Health, stating that I needed the certificate, and that I will be there in 10 minutes. I asked if they would have it ready by the time I arrive. Now they inform me, "Oh, you don't have to go to the DMV". Carbon Health didn't tell me about that. Frankly, I don't trust them anymore. I came here because it was convenient, local, and thought trustworthy. Turns out they were only local. Don't come here if you need a DOT medical certification. They are not well organized, equipped, and their customer service is lacking. It would have been nice to not to have to go to the dmv provided if they told me. Something that should have taken me a couple of hours to complete start to finish is now taking me late morning to all afternoon to finish. This is the last time I will ever be coming here. This place is the Keystone Cops of healthcare. Don't know how the rest of their services are, but for DOT certification, they are terrible.

Needed antibiotics and was dreading wasting my afternoon in a waiting room. I was in and out in 15…read moreminutes. Reviews said to make an appointment which helps a lot! Polite and knowledgeable.

Very Nice Doctor. She took her time to speak with me. The Medical Assistants are helpful and if I…read moreleave a message they usually call me back within a few hours

I love Dr. Sadeghi!!! I have been coming to her for over a year now and she takes care of you like…read moreher own family. I have been very anxious about my health but she calms you down and helps you with everything. I love her!

Totally pleased with Dr Mann. If you are looking for a cardiologist he's your man. Staff is great;…read moreLaurie is nice and very caring, Buzz will do your echo cardiogram and actually make it a fun experience. There is tons of free parking (they are right behind the Target center)

I have been going to Dr. Mann for several years now and would not consider going to another…read moreCardiologist. He is the best. Always very professional, takes the time to really listen to you and to diagnose the situation, extremely knowledgeable. Laurie and Buzz and the office staff are very friendly and always make you feel welcome. They truly add to a wonderful environment. I would highly recommend Dr. Mann.

HORRIBLE!!!! I was seen in the ER on Thursday, taken by ambulance, made the appointment that day…read moreand they couldn't give me an appt until Wenesday (which is today) and they sent me a text yesterday afternoon telling me they are out of network and canceled my appointment. I have a PPO with out of network coverage through Aetna so I called them and they said they dont take Aetna at all and was rude about it and hung up. So now Im back to square one, will take at least a week to get in to another Dr since they gave.me absolutely no notice and in the meantime I can not walk, on crutches, and in a lot of pain. Im going to need an MRI delaying diagnosis even longer. THESE PEOPLE ARE HORRIBLE AND DO NOT CARE. They sho I ld have told me this when I made the appointment, they obtained my insurance information and instead made me wait a week to tell me the day before and didnt care. The Dr's are probably about as good as their staff. Dont waste your time with these people because literally thats what you will do, waste your time

Have loved this place for years. Not so much now. Takes weeks to months to get an appointment…read more Doctors r in a hurry, I've felt rushed the last 3 doctors I've seen. For the second time in a row the doctor did not answer my questions sent via portal. Really question the quality of medicine coming out of ucla these days. I worked in hospitals for years and ucla doctors were considered cream of the crop. I believe that is no longer the case. Too bad.

The frustration with this doctor's office is more with the administrative staff than the doctors…read morethemselves. They do not care about customer service, convenience, or urgency. For them, it's clearly all about them and not the patient. Several times in the past we have needed prescriptions refilled and they have been delayed and delayed. Today I called to get a quick signature on a sports physical form and they told me I needed 14 days to process it even though they have all of the records in their system... They tried to tell me that it would take days for them to get the nurses to fill out the forms and then to have the doctor sign it. They don't care about helping the patient who is paying their salary, they are worried about doing things according to their system. Very bureaucratic. Probably a lot of government aid coming into this practice. 4 stars for docs, 1 star for admin. 2 stars for overall office vibe.

We are new to the area and decided to try Coastal Kids in Moorpark. While the pediatricians we've…read moremet have been great..kind, thorough, and attentive. The front office experience has been the complete opposite. In my interactions, the office staff has been consistently rude and dismissive over the phone & in person. It genuinely feels as though they dislike their jobs, and that attitude shows in the way they treat families. It's really disappointing, because the doctors themselves are wonderful, but the atmosphere created by the front desk is incredibly frustrating.